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I hate my ISP

Blogs > Amui
Post a Reply
Amui
Profile Blog Joined August 2010
Canada10567 Posts
Last Edited: 2014-08-27 08:51:58
August 27 2014 08:48 GMT
#1
Short rant blog. I have 15/1 internet, which is now the slowest speed my ISP offers. Phoned in earlier today to try and upgrade to 25/5. "Sorry our website is wrong, talked to our techs, you live in one of the few areas of Vancouver where it's not available". This is literally in the middle of the residential area of Vancouver. Been waiting for like 4 or 5 years at this point, which is fucking stupid.

No way to go to another ISP with the ~600-800GB a month my family goes through. AFAIK most(all?) of the other companies charge for overages, with abysmal bandwidth caps, which is quite frankly the only reason we're staying.

And lastly, the reason why I'm pissed off. This is what happens when ANYBODY in the household decides to upload stuff without throttling(photos, videos, even torrents at anything more than ~20kB/s)

QOS on router is supposed to be enabled, but doesn't do jack shit for some reason.

The normal result is ~10-20 ping, 15ish down and 0.8 up
[image loading]

What this basically means, is that I immediately disconnect from battlenet, or League, or any other online game that requires steady latency. Not a lot of fun. And unless I can track down which one of the dozen+ devices in the home that's causing the problem, I can either disable wireless entirely(most of the wired ones aside from mine [admin rights OP] have desktop side throttling), or just wait. Neither are good solutions, especially if people decide to upload shit overnight because of the abysmal upload speed.

***
Porouscloud - NA LoL
Nesserev
Profile Blog Joined January 2011
Belgium2760 Posts
August 27 2014 09:45 GMT
#2
--- Nuked ---
Sikian
Profile Blog Joined September 2011
Spain177 Posts
August 27 2014 09:50 GMT
#3
Kind of the same here, man, but I have absolutely no idea of what to do.

And to have things worse, I share network with my neighbors.
Helping Starbow :: a.k.a. SoaH
Dingodile
Profile Joined December 2011
4135 Posts
August 27 2014 10:05 GMT
#4
I live in Germany, most people use "DSL6000". This is between 6/0.4 and 6/1. My router is 3 floors under me, I also get only 1.5/0.5 and ping is ~20. But this speed is fast enough for me. I can watch sc2 streams on high quality without lag.

They did construction works on many street in my city for DSL100000 (100/10) but didnt work, its pretty unstable. Many people switched back to DSL6000.
Grubby | ToD | Moon | Lyn | Sky
icydergosu
Profile Blog Joined December 2009
528 Posts
Last Edited: 2014-08-27 10:51:00
August 27 2014 10:44 GMT
#5
Setup a linux router with fireqos. You can even use a Virtual Machine to try it first.

http://firehol.org
I am the Punishment of God. If you had not commited great sins, god would not have sent a punishment like me upon you.
aisight
Profile Blog Joined October 2010
United States145 Posts
Last Edited: 2014-08-27 21:50:03
August 27 2014 21:43 GMT
#6
I had some initial math wrong, but I think using 600 GB on your connection would require something between 55 and 90 hours of continuous full-stress Internet usage. That's roughly equivalent to Netflixing five different one-hour series for an entire season, in the span of one month.
Kevin_Sorbo
Profile Joined November 2011
Canada3217 Posts
August 27 2014 22:48 GMT
#7
Canadian ISP in a nutshell.

I live on the other side of the country and experience the same kind of b.s.
The mind is like a parachute, it doesnt work unless its open. - Zappa
Fecalfeast
Profile Joined January 2010
Canada11355 Posts
August 28 2014 00:45 GMT
#8
Whatever you do, don't switch to whatever Eastlink is masquerading as in your area. In my area (delta cable, I'm not even an hour drive from you) they don't have enough server power to allow all users online at once and if you happen to be on a full server when peak hours hit, you will probably disconnect randomly and for undefined amounts of time.

I have been on the phone with them probably 10 times in the past two months. Very rarely do you get transferred to a tech that knows the issue and will actually fix it beyond "Ok restart your router... hmmm yeah everything seems fine on our end"

Seriously Canadian ISPs suck.
ModeratorINFLATE YOUR POST COUNT; PLAY TL MAFIA
castleeMg
Profile Blog Joined January 2013
Canada761 Posts
Last Edited: 2014-08-28 01:07:25
August 28 2014 01:05 GMT
#9
Canadian internet is fucking bullshit!@!! i had slightly better internet than what you had but i recently got it upgraded. i couldnt play league of legends without 3k ping spikes and i was often disconnected in the middle of BW ladder games resulting in a free loss for me :'(. i can't help you that much because you live in BC (im from ON) other than to give you some sort of comfort by saying, i know what it feels like.

edit: its pretty sad when borderline 3rd world countries are on par with Canadian internet speeds
AKA: castle[eMg]@USEast/ iCCup
FromShouri
Profile Blog Joined April 2012
United States862 Posts
August 28 2014 01:29 GMT
#10
Hooray for google fiber...only a few shirt months left...currently only got 45/3 :/ seems like a lot till you actually try to use it on multiple pcs at once.
Limited Edition, lets do some simple addition, $50 for a T-Shirt is just some ignorant bitch shit.
MooMooMugi
Profile Blog Joined January 2011
United States10531 Posts
August 28 2014 07:13 GMT
#11
What I want to know is how to throttle other people's bandwidth usage around the house... having the same EXACT problem
|LoL & SC2 IGN both my username| Just livin' the baylife| Hearthstone ID: MooMooMugi#1544| Dank Memer since 2011
Amui
Profile Blog Joined August 2010
Canada10567 Posts
August 28 2014 10:06 GMT
#12
On August 28 2014 16:13 MooMooMugi wrote:
What I want to know is how to throttle other people's bandwidth usage around the house... having the same EXACT problem

Ideal way in most cases is to activate QoS(Quality of Service) on the router, and assuming it's set up properly, it'll try and keep everything moving, even though absolute top speed is somewhat reduced.

I'm using a network shaping program on my parents computer(because some shit like PPS and other stuff like that will eat all the upload you have).
Porouscloud - NA LoL
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