• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EDT 03:13
CEST 09:13
KST 16:13
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
Maestros of the Game: Week 1/Play-in Preview9[ASL20] Ro24 Preview Pt2: Take-Off7[ASL20] Ro24 Preview Pt1: Runway132v2 & SC: Evo Complete: Weekend Double Feature4Team Liquid Map Contest #21 - Presented by Monster Energy10
Community News
Weekly Cups (August 25-31): Clem's Last Straw?32Weekly Cups (Aug 18-24): herO dethrones MaxPax6Maestros of The Game—$20k event w/ live finals in Paris46Weekly Cups (Aug 11-17): MaxPax triples again!15Weekly Cups (Aug 4-10): MaxPax wins a triple6
StarCraft 2
General
Achieve Your Civil Services Dream with Vajirao Geoff 'iNcontroL' Robinson has passed away Team Liquid Map Contest #21 - Presented by Monster Energy Heaven's Balance Suggestions (roast me) Speculation of future Wardii series
Tourneys
LiuLi Cup - September 2025 Tournaments Sea Duckling Open (Global, Bronze-Diamond) Sparkling Tuna Cup - Weekly Open Tournament Maestros of The Game—$20k event w/ live finals in Paris Monday Nights Weeklies
Strategy
Custom Maps
External Content
Mutation # 489 Bannable Offense Mutation # 488 What Goes Around Mutation # 487 Think Fast Mutation # 486 Watch the Skies
Brood War
General
BGH Auto Balance -> http://bghmmr.eu/ Simple editing of Brood War save files? (.mlx) ASL20 General Discussion Starcraft at lower levels TvP BW General Discussion
Tourneys
[Megathread] Daily Proleagues Is there English video for group selection for ASL [ASL20] Ro24 Group F [IPSL] CSLAN Review and CSLPRO Reimagined!
Strategy
Simple Questions, Simple Answers Muta micro map competition Fighting Spirit mining rates [G] Mineral Boosting
Other Games
General Games
Stormgate/Frost Giant Megathread General RTS Discussion Thread Warcraft III: The Frozen Throne Nintendo Switch Thread Mechabellum
Dota 2
Official 'what is Dota anymore' discussion
League of Legends
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Heroes of StarCraft mini-set
TL Mafia
TL Mafia Community Thread Vanilla Mini Mafia
Community
General
US Politics Mega-thread Russo-Ukrainian War Thread Things Aren’t Peaceful in Palestine Canadian Politics Mega-thread YouTube Thread
Fan Clubs
The Happy Fan Club!
Media & Entertainment
Anime Discussion Thread Movie Discussion! [Manga] One Piece [\m/] Heavy Metal Thread
Sports
2024 - 2026 Football Thread Formula 1 Discussion TeamLiquid Health and Fitness Initiative For 2023
World Cup 2022
Tech Support
Computer Build, Upgrade & Buying Resource Thread High temperatures on bridge(s) Gtx660 graphics card replacement
TL Community
The Automated Ban List TeamLiquid Team Shirt On Sale
Blogs
A very expensive lesson on ma…
Garnet
hello world
radishsoup
Lemme tell you a thing o…
JoinTheRain
How Culture and Conflict Imp…
TrAiDoS
RTS Design in Hypercoven
a11
Evil Gacha Games and the…
ffswowsucks
INDEPENDIENTE LA CTM
XenOsky
Customize Sidebar...

Website Feedback

Closed Threads



Active: 808 users

Random Fiction

Blogs > sths
Post a Reply
sths
Profile Blog Joined October 2012
Australia192 Posts
April 29 2014 12:36 GMT
#1
John slowly massaged his temple. The constant stabbing headache had receded to a dull thud every few minutes. He looked at the wall clock to his right, just ten more minutes
until his shift ended. Two more calls, maybe three if a sales side call came over by mistake. He no longer cared about the cross-sell/up-sell targets. Never did during that last hour. The last hour of a shift was like the last kilometre of a marathon. You want to give up, it'll be so easy to do so, but you can’t. You beg your body for a little more, just take one more call, hopefully it'll be a quick one. His mind would zone out and he’d only hear key words like policy renewal or sum-insured. Not that it mattered, the customers didn’t care if you weren’t really listening, they just wanted whatever they wanted done and hang up. Sometimes John would look around the call centre and he’d feel like a prostitute in a brothel. At least in a brothel the customers come because they want to. Nobody calls an insurance company unless they have to. The worst part though was the loneliness. Only in a call centre can a person be in constant contact with so many people yet feel so utterly alone.
John took a deep breath and pressed the bright red answer button.

"Welcome to NRMA Insurance, my name is John, how can I help you?"

"For now I'm ok I suppose, physically at least."

"That’s fantastic. Could I grab your policy number and I'll bring it up on my system and I'll have a look at that for you"

"I don't have a policy"

"Oh that’s ok sir. If you give me your name and address I can bring it up that way”

“My name is Troy Hutz. I live at 773 Ocean St, Penshurst.”

“No worries Mr Hutz, I’ll just bring up your policy right now.”

Silence, or dead air time as the managers called it, lingered as they both waited.
John could hear the customer’s heavy breathing. He’d normally try and make small talk whilst the system loaded up their files but he didn’t even have the energy to throw an insincere ‘how was your day’.

“Hmm… I can’t seem to find your policy, is it H U T Z and Troy is spelled T R O Y?”

“Like I said, I don’t have a policy. At least you spelled my name right, thanks for that”

“Oh so you don’t actually have a policy with us?”

“No.”


“Oh that’s fine. Thank you for calling NRMA Insurance, you have a nice night Mr Hutz”
“Please don’t hang up”

“Excuse me?”

“I just need to talk to you. Or anybody…..somebody.”

“Um…”

“What’s your last name John?”

“Err… We’re not suppose to give out our last name, it’s company policy for security reasons incase irate customer threaten us.”

“Oh that’s a shame. People are too angry these days.”

“Yeah they are…. Listen Mr Hutz I’m gonna have to-”

“I’m dying John.”

John froze. Did he hear that right, did that guy just say he was dying?

“Did you hear me John, I said I’m dying”

“Wh…What do you mean you’re dying”

“I can feel my life force leaving me.”

“Your life force?”

“Yeah. The will to live. You ever feel like that John?”

John stood up and looked around the office wondering if this is some kind of elaborate joke. Didn’t seem like it. Nobody was looking in his direction, everyone around still had the same zombified look on their faces whilst staring at the monitor in front of them. John looked at the wall clock. Fuck, it was ten minutes past the end of his shift.

“Er… yeah sometimes. Listen Mr Hutz I really hav-”

“I’ve been feeling like this for a long time now.”

“I’m sorry to hear that Mr Hutz…”

“Me too. I really shouldn’t be feeling this way. I have all the things that a successful man is suppose to have. Yet I feel…. empty, like an aquarium that has had its water drained.”

“You feel empty…?”

“Do you like the poems of Robert Frost, John?”

“I…er… in highschool we did some English stuff on his poems. But I don’t really remember much about it.”

“Do you mind if I read one of his poems to you?”

“Mr Hutz, I really have to –”

“Stopping by Woods on a Snowy Evening by Robert Frost.
Whose woods these are I think I know,
His house is in the village though,
He will not see me stopping here,
To watch his woods fill up with snow.

My little horse must think it queer,
To stop without a farmhouse near,
Between the woods and frozen lake,
The darkest evening of the year.

He gives his harness bells a shake,
To ask if there is some mistake,
The only other sound’s the sweep,
Of easy wind and downy flake.

The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep.

Beautiful isn’t it John? I wanted to read it one last time, but I didn’t know who else to call. Thank you for sharing some of your time with me”

John felt his heart beat quicken. Something didn’t feel right. He’d heard of this one before but he couldn’t quite remember what it was about.

“Mr Hutz are you ok?”

“And miles to go before I sleep, and miles to go before I sleep”

“Hey man listen whatever you’re thinking of-”

“I’m glad I had a chance to speak to someone like you. You’re very kind. I have to go now. I’m very tired and I have to go to sleep”

“Mr Hutz! look wait man don’t hang-”

“Good bye John” *Click*



****
AiurZ
Profile Blog Joined May 2004
United States429 Posts
April 30 2014 06:13 GMT
#2
i would have liked for john to make an active decision in staying on the line - as it is it feels like he's just sort of hanging along and the story takes him for a ride. his primary desire at the start is to finish his shift: but we quickly find john still on the line 20 minutes later, 10 minutes after his shift is over, with someone who doesn't have a policy with his company so wouldn't even be really a "customer".

i think the reason you have now is that the man on the line says "please don't hang up" and then later, "i'm dying" - but what real motivation does john have in the story? the closest thing is his kind of reflection in the opening paragraph, a desire for human contact, to break the alone-ness that he feels, and this concept of people wanting to do something vs. people having to do something. there's a reason here for him to be on the phone, but i think that the way you create the conversation sort of undermines that and robs john of agency.

the man on the line isn't really calling for human contact - he's calling because he wants someone to pay attention to him, to listen to what he has to say, and not even what he has to say but to listen to him quote poetry. he gets to say his piece, reproduce the poem how he'd like, and then gets to cut john off before john can do anything, or say anything, and the story ends.

i think there's a lot in the set-up here, and you create a situation that has the potential of action, the potential of change, etc.: it's just a matter of bringing it out.

i don't read as much as i should, but the structure of the story reminded me of a story i read from denis johnson "steady hands at seattle general" (http://www.cockscrow.com/rooster/johnson.html)
picture of dogs.jpg
sths
Profile Blog Joined October 2012
Australia192 Posts
April 30 2014 06:54 GMT
#3
Thanks for the reply! I'm a complete noob when it comes to fiction writing andI really appreciate the constructive criticism.
Could you further explain what you mean by
"but i think that the way you create the conversation sort of undermines that and robs john of agency."

Are you saying that I should have made John more forceful in trying to get off the phone?
I was trying to create a sad situation where John was looking for some human contact and find meaning in his work, yet the one opportunity he gets to do that is when someone is committing suicide.

Anyways thanks for the critique

AiurZ
Profile Blog Joined May 2004
United States429 Posts
May 01 2014 04:08 GMT
#4
what i think im trying to say is that how you have it has john as being someone who is acted upon. the way that you have the dialogue between the characters, rather than giving them a chance for human contact, instead has one person talking with very little regard for what the other is saying. this moment between them is the crux of the story, because, like you said, what you're trying to do is to have johns desire to break out of feeling alone despite being surrounded by people/talking to people all day come through, and for them to have this moment of human connection.

the problem i have with the way you set up the conversation is that it really feels no different than an ordinary business call would be: the man calling is looking for a very specific kind of transaction, he gets it, and he hangs up. john answers the call, facilitates that transaction, and the story is over. rather than there being a reversal in the story, or any movement really, the story just confirms, in a way, john's earlier thought that the call center was like a brothel, which ultimately makes it feel flat to me.

i think there's stuff working in the story. the setting of the call center, the isolation/loneliness that comes with it, the situation of having someone at the call center have this call come in, a moment of human contact: the parts of a story are all here, you just have to play with it more.
picture of dogs.jpg
Please log in or register to reply.
Live Events Refresh
Next event in 2h 48m
[ Submit Event ]
Live Streams
Refresh
StarCraft: Brood War
Britney 33887
Sea 3362
Leta 941
Zeus 318
sSak 47
yabsab 46
NaDa 27
scan(afreeca) 22
Icarus 10
Dota 2
NeuroSwarm106
BananaSlamJamma56
XcaliburYe1
League of Legends
JimRising 586
C9.Mang0404
Counter-Strike
Stewie2K719
shoxiejesuss89
Other Games
summit1g8382
shahzam604
WinterStarcraft554
crisheroes417
Sick154
Mew2King110
Organizations
Other Games
gamesdonequick521
StarCraft 2
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
sctven
[ Show 13 non-featured ]
StarCraft 2
• Berry_CruncH304
• Sammyuel 53
• AfreecaTV YouTube
• intothetv
• Kozan
• IndyKCrew
• LaughNgamezSOOP
• Migwel
• sooper7s
StarCraft: Brood War
• BSLYoutube
• STPLYoutube
• ZZZeroYoutube
League of Legends
• Stunt389
Upcoming Events
The PondCast
2h 48m
RSL Revival
2h 48m
Maru vs SHIN
MaNa vs MaxPax
Maestros of the Game
9h 48m
Classic vs TriGGeR
Reynor vs SHIN
OSC
19h 48m
MaNa vs SHIN
SKillous vs ShoWTimE
Bunny vs TBD
Cham vs TBD
RSL Revival
1d 2h
Reynor vs Astrea
Classic vs sOs
Maestros of the Game
1d 9h
Serral vs Ryung
ByuN vs Zoun
BSL Team Wars
1d 11h
Team Bonyth vs Team Dewalt
CranKy Ducklings
2 days
RSL Revival
2 days
GuMiho vs Cham
ByuN vs TriGGeR
Cosmonarchy
2 days
TriGGeR vs YoungYakov
YoungYakov vs HonMonO
HonMonO vs TriGGeR
[ Show More ]
Maestros of the Game
2 days
Solar vs Bunny
Clem vs Rogue
[BSL 2025] Weekly
2 days
RSL Revival
3 days
Cure vs Bunny
Creator vs Zoun
Maestros of the Game
3 days
Maru vs Lambo
herO vs ShoWTimE
BSL Team Wars
3 days
Team Hawk vs Team Sziky
Sparkling Tuna Cup
4 days
Monday Night Weeklies
4 days
Liquipedia Results

Completed

CSL Season 18: Qualifier 2
SEL Season 2 Championship
HCC Europe

Ongoing

Copa Latinoamericana 4
BSL 20 Team Wars
KCM Race Survival 2025 Season 3
BSL 21 Qualifiers
ASL Season 20
CSL 2025 AUTUMN (S18)
RSL Revival: Season 2
Maestros of the Game
Sisters' Call Cup
BLAST Open Fall Qual
Esports World Cup 2025
BLAST Bounty Fall 2025
BLAST Bounty Fall Qual
IEM Cologne 2025
FISSURE Playground #1
BLAST.tv Austin Major 2025

Upcoming

LASL Season 20
2025 Chongqing Offline CUP
BSL Season 21
BSL 21 Team A
Chzzk MurlocKing SC1 vs SC2 Cup #2
EC S1
BLAST Rivals Fall 2025
IEM Chengdu 2025
PGL Masters Bucharest 2025
Thunderpick World Champ.
MESA Nomadic Masters Fall
CS Asia Championships 2025
ESL Pro League S22
StarSeries Fall 2025
FISSURE Playground #2
BLAST Open Fall 2025
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2025 TLnet. All Rights Reserved.