EPTOrder Number : V2X4Y3OJ
Thanks.
Store Feedback Thread - Page 8
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Zilir_
United Kingdom9 Posts
Order Number : V2X4Y3OJ Thanks. | ||
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Ddalgi
Australia11 Posts
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Jauris
United States9 Posts
I'm not really 100% about whether or not this is the correct place to post this, but I felt like it made more sense than the others. My order ID: P0NAS2NI I've got a youtube video of the damage here: Anyways, I just wanted to post this here and see if there was anything I could do. I was really hoping to frame these in my room above my monitor, but now there is no way I would do it with all of the dents and marks on the posters. I also ordered a keycap which arrived fine, but only because it isn't made of paper. I think the biggest issue is that whomever decided to ship it just jammed the posters into a thin paper tube without realizing what would happen if the tube got bent. | ||
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Kazeyonoma
United States2912 Posts
I received it in the mail this past friday to much glee, but my sweater was wedged into a long narrow container (made to fit the poster tube i assume). This of course had no effect on the sweater itself, but my Liquid Rising poster ended up getting dented THROUGH the poster tube, upon removal, there was obvious wrinkle marks created by this, as well as torn ends caused by the stress. I know the poster was free so I'm not asking for a replacement or anything, it's still cool to have, I just thought it'd be good for the TL Admins to know that customers of actual posters might be getting frustrating results due to packaging and miss handling of the shipments. Edit: realized I had the same issue as the person above me. His video basically shows what happened to my poster verbatim, dented tube, wrinkles/ripped edges. | ||
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TensaiSC
Canada37 Posts
I ordered a L and XXL shirt. The L shirt shipped later and hasn't arrived yet. I received the first package, which was supposed to be a XXL shirt, but it was a XL shirt instead. I received the wrong size. awaiting someone to PM me so we can resolve this. | ||
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Gh0s7buster
Korea (South)24 Posts
I ordered a TeamLiquid classic poster in addition to the Liquid Rising promotional poster. However, only the Liquid Rising poster came in the package. | ||
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theBALLS
Singapore2935 Posts
Your service is terrible. I have sent 2 or 3 emails, all a few days apart hoping for a response to no avail. Order was made on 9 July, estimated to arrive on the 16, but the status is still only "picked up". http://www.fedex.com/Tracking?cntry_code=us&language=english&tracknumbers=489215741448&action=track If my order is lost, let me know. Don't leave a customer hanging like that. | ||
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Zilir_
United Kingdom9 Posts
On July 20 2012 23:19 Zilir_ wrote: I ordered two key caps from yourselves and have just received the package here in the UK today. However one of the key caps was missing, I checked the order and there should have definitely been two. Order Number : V2X4Y3OJ Thanks. Still Waiting for some sort of reply... | ||
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makizmaidrug
Canada4 Posts
Hi, I ordered some TL goodies when Liquid Rising was released (July 2) and i have heard no good news from it since then. I was warned it was being held on the 7th of July and that I had to contact the staff in order to confirm my adress. I have done that 3 times now, either by sending a direct email to store@teamliquid.net or using the form in the store, but I have never been answered. I'd really like to know what's happening with my order and when it will be shipped. Thanks ! | ||
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lilodot
United States32 Posts
Hey, I ordered a TL hoodie but USPS claimed they were unable to deliver, although had no problem with the poster. Contacted them and setup a redelivery but instead they just shipped it back to the warehouse it came from. Just hoping to get it reshipped is all, no refund needed. Thanks in advance!  | ||
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TR
2320 Posts
Hey, I ordered some TL stuff including 2 keycaps about one month ago and my package finally arrived couple days ago but I only got 1 keycap. Even the packing slip I got says that there should've been two of them. Also, I bought TSL+ but I don't know how I redeem my TSL4 poster? Is it possible to redeem it when the TL's european store gets opened? Thanks. | ||
disciple
9070 Posts
@Zilir_ I notified our distributor about the missing keycaps, those will be sent out asap. @theBALLS I replied to your PM, I hope that clear things up. Everyone, I'm really really sorry for the incredibly slow and lousy support. I'm in the middle of my finals and had no time to keep track of things. I will go over all your PMs and mails tomorrow. | ||
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Gh0s7buster
Korea (South)24 Posts
On August 01 2012 03:26 disciple wrote: @TR @Zilir_ I notified our distributor about the missing keycaps, those will be sent out asap. @theBALLS I replied to your PM, I hope that clear things up. Everyone, I'm really really sorry for the incredibly slow and lousy support. I'm in the middle of my finals and had no time to keep track of things. I will go over all your PMs and mails tomorrow. On July 25 2012 07:01 Gh0s7buster wrote: Order: NEEMNX11 I ordered a TeamLiquid classic poster in addition to the Liquid Rising promotional poster. However, only the Liquid Rising poster came in the package. Hi Disciple, I'm hoping to hear back soon from you about my missing poster. In addition, I'll be moving to uni soon, so it will have to be shipped to a different address if possible. Sounds like you have your hands full, but I have to let TL know that this has been incredibly frustrating experience (multiple posts, email - all unanswered). Thanks, | ||
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TechNoTrance
Canada1007 Posts
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Ulfsark
United States958 Posts
The Order number is lcv35a7k I received the liquid rising poster but not the standard teamliquid poster. Thank you for your time | ||
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Jauris
United States9 Posts
It's been close to 2 weeks with no reply. http://www.teamliquid.net/forum/viewmessage.php?topic_id=304222¤tpage=8#143 | ||
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lem0ncake
England85 Posts
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Ddalgi
Australia11 Posts
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ghrur
United States3786 Posts
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R1kku
Norway1 Post
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