Hi,

I ordered a 'L' Team Liquid Jacket on the 20th of July, I received it on the 24th but found out it was too big for me. I sent it back on the 28th (arrived at distribution centre on the 29th) and put instructions requesting for a Small on the invoice. Since then i've contacted TL support and heard nothing back, and the exchange still hasn't been delivered back to me.

I have my Order ID and Tracking Number for the return.

Thanks!

DevilzSlave

1 Post

October 05 2015 07:03 GMT

#363

Hi,

I have a question on the pricing of items. I'm interested in buying the TL mousepad, which is 24.99 EUR in the store (plus 9 EUR shipping). If I now change the price to USD, it's 19.99, which is about 18 EUR, with the same shipping cost. I would just like to know, where the extreme price difference comes from because imho a price increase of 41% is a little bit harsh.

Thanks!

R1CH

Netherlands10342 Posts

October 05 2015 12:30 GMT

#364

The prices are set by Razer for the different regions, I guess there is an added cost of doing business (logistics, taxes, etc) in the EU that makes it more expensive here.

NGry

United States74 Posts

October 14 2015 02:26 GMT

#365

In the review section of the store, is there a reason why when posting reviews, all text is lumped as a single block of text?

It makes it much more difficult to read reviews so I tried to write mine in a way that I believe gets the point across easily with bullet points(like most helpful reviews IMO). It sort of backfired horribly after I posted and looked at it lol.

It was a TL Jacket review to save you the trouble of looking it up.

BIgThree3

1 Post

November 13 2015 16:27 GMT

#366

I'm surprised any of u can afford this website your broke.
It will take a while for u to reply cuz u gonna choke.
yalls rhymes are half retarted did u have a stroke .

Plexa

Aotearoa39261 Posts

November 13 2015 16:55 GMT

#367

Quality post

Musicus

Germany23580 Posts

December 16 2015 10:43 GMT

#368

Hi, I was just wondering if EU will get some love in the future or if that depends on Jinx now.

I ordered a mousepad yesterday and was kinda disappointed by the 9 euros shipping cost and the long wait (it won't arrive for christmas unless I pay 45 euros for shipping). There is also the risk that it gets checked by customs which once again would increase the cost and wait (already happened with some shirts in the past).

I really wanted a new mousepad and support TL, but usually the downsides would be to big for me to order from Jinx/the US, this was an exception. So bascially I'd like to know if there are plans to ship from the EU in the future.

Thanks!

Plexa

Aotearoa39261 Posts

December 16 2015 11:00 GMT

#369

Everything is done out of J!NX now, sorry.

Edpayasugo

United Kingdom2223 Posts

December 27 2015 08:29 GMT

#370

I ordered a T shirt, mouse mat and a few small starcraft items (stickers etc) my order total was £36.2 plus £6.33 P&P to the UK, upon delivery I had to pay a £15 fee to customs. Jinx did state that I was responsible for this charge but as I have never ordered from the US before and as the items were individually inexpensive and not controversial in nature I was highly surprised and disappointed.

Jinx should give some indication of the charges and really non US customers have been poorly affected by the chnage in store.

Plexa

Aotearoa39261 Posts

December 27 2015 09:20 GMT

#371

Yeah that's an unfortunate consequence of moving to J!NX. Unfortunately there's nothing we can do about that, we don't control what information J!NX provides. My guess is they don't want to provide an estimated charge and be liable for anything if that charge isn't accurate.

HoliestDiver

1 Post

April 05 2016 17:58 GMT

#372

Allow us tall fat people to support team liquid. XXXL Shirts Please

FO-nTTaX

Johto4999 Posts

April 07 2016 11:30 GMT

#373

3XL shirts are available in the store: https://www.jinx.com/p/team_liquid_spring_2016_jersey.html

Terakahn

Canada49 Posts

September 11 2016 16:27 GMT

#374

I know this is a bit old, but I was looking at the store and the softshell jacket says it won't be restocked. I was looking forward to getting one. Any chance it'll come back in some form or another?

FO-nTTaX

Johto4999 Posts

September 11 2016 16:32 GMT

#375

https://www.jinx.com/p/team_liquid_white_softshell_jacket.html

It is available in all sizes, isn't it?

VolvicCH

Spain21 Posts

October 27 2016 03:26 GMT

#376

Are you planning to bring back the "Steel/Swarm/Spirit" t-shirt line?

R1CH

Netherlands10342 Posts

October 27 2016 12:57 GMT

#377

As far as I'm aware that line has been discontinued.

VolvicCH

Spain21 Posts

October 27 2016 13:17 GMT

#378

On October 27 2016 21:57 R1CH wrote:
As far as I'm aware that line has been discontinued.

In that case, would it be possible to get in touch with the artist to get a high-res image so I can make one myself? I would of course be willing to pay for it.

InfCereal

Canada1759 Posts

February 20 2017 16:57 GMT

#379

I dunno where to put this, but the ALIENWAREESPORTS coupon code for alienware is expired. It's displayed in the ad reel on TL streams.

Figured someone should know.

FO-nTTaX

Johto4999 Posts

February 20 2017 17:21 GMT

#380

On February 21 2017 01:57 InfCereal wrote:
I dunno where to put this, but the ALIENWAREESPORTS coupon code for alienware is expired. It's displayed in the ad reel on TL streams.

Figured someone should know.

i notified people in charge of this, thank you for noticing