Sup'!

I've been looking for some time to exchange my TL Jacket if possible. I got an M sized one, but I'd need an L sized. Is it still possible? And how should I proceed?

Fier0

United States10 Posts

April 04 2015 22:42 GMT

#343

In the market for both a jacket and the new hoodie, whenever they become available

Craven`

Germany23 Posts

April 22 2015 06:31 GMT

#344

Can anyone pls help me, i tried to exchange my TL Jacket from XL to 2XL and send it back after one day to the TeamLiquid Store in England.
This was delievered 18.3.15 and since then i didnt recieve my exchange.
I contacted disciple, Plexa and the normal Store Contact formula and noone could give me a satisfying answer, when or if i get my 2XL Jacket.
(A answer which explain me the ongoing and a delievery date would 100% satisfy me)

I got my first Order-ID and the Tracking Number from the return to England, if someone want these facts dont hesitate to PM me.

Sorry for my bad english, i hope u understand me.

Best regards,
Craven

Craven`

Germany23 Posts

April 22 2015 07:37 GMT

#345

GMarshal contacted me

Black Lotus-iii

1 Post

April 29 2015 04:59 GMT

#346

Hi, I've ordered The Windranger t-shirt along with its digital unlock more than a month ago. Yesterday night, i received a mail that the order has been refunded in full, with no explanation.

When i got word about the t-shirt from the secret shop being sold here. I visited your e-store every day, refreshing and camping for a very long time for it. Finally, i managed to get 1 order through. (yes, your shirts are in high demand)
I've been checking my emails, along with tracking my order every single day along with looking at forums on how long it would take, only to be let down.

I really hope on your side, you could do something to rectify it as TL is well known in Singapore and I thought it could be a good birthday present to myself :/

My order number is : 38QLVPR4

Best Regards,
Gary Jonas
Singapore
garyjonas.LLT@gmail.com

R1CH

Netherlands10342 Posts

April 29 2015 15:08 GMT

#347

Unfortunately the Windranger shirts have been out of stock for a long time. A glitch in the stock levels somehow allowed you to place an order even though it was actually out of stock. That order then got stuck at our warehouse since they had no more shirts to send. Since we didn't expect any more stock any time soon, we have cancelled and refunded any stuck orders since it would never have shipped.

We're improving our process to detect orders that get "stuck" like this and I'm sorry it took so long for your order to be cancelled / refunded.

cava

United States1035 Posts

May 09 2015 18:24 GMT

#348

Hopefully you guys get some more stock in sometime. I'd love to order a hoodie or jacket or both.

PuGGy

2 Posts

June 02 2015 04:29 GMT

#349

Hi,

I have been wondering when you plan on getting more TL mouse pads in stock as well as the Team liquid jerseys. Seems like it has been a while.

Thanks

JimmyJRaynor

Canada17897 Posts

June 23 2015 13:40 GMT

#350

hey, i ordered a shirt and in the order confirmation it says you're throwing in a "free gift".
i appreciate anything free.

however, i just hope this does not make the cost of shipping go up.
i'm in the great white north so shipping costs can rise fast.

my order # is 15AIFFYE

my shipping cost , originally , was $7 USD.

Plexa

Aotearoa39261 Posts

June 23 2015 14:46 GMT

#351

It won't make the cost go up.

JimmyJRaynor

Canada17897 Posts

July 02 2015 20:27 GMT

#352

thanks for the fast delivery

Jaxenveda

1 Post

July 09 2015 10:57 GMT

#353

will there be more tl jackets coming up soon? or did i miss the last shipment already? been dying to get one, been logging in everyday but i keep thinking it gets stocked then sold out on the hours i am not on lol.

Plexa

Aotearoa39261 Posts

July 09 2015 11:12 GMT

#354

There will be an announcement when we get more stock.

BLinD-RawR

ALLEYCAT BLUES51588 Posts

July 17 2015 03:33 GMT

#355

do all 3 T-shirts in the dota2 pack have to be the same size?

is it possible to do two 2XL and one XL T-shirt?

GoTuNk!

Chile4591 Posts

July 17 2015 04:13 GMT

#356

I'm not sure where to post this.

Will the TL banner ever get back to it's original color? (The rainbow horse)

FO-nTTaX

Johto4999 Posts

July 17 2015 07:23 GMT

#357

On July 17 2015 13:13 GoTuNk! wrote:
I'm not sure where to post this.

Will the TL banner ever get back to it's original color? (The rainbow horse)

This would've been a good place: http://www.teamliquid.net/forum/tl-community/275302-ask-tl-staff-anything
Anyways, the answer is yes, at some point it will go back to normal.

konadora

Singapore66365 Posts

July 19 2015 16:33 GMT

#358

Can I check how long does it take for orders to arrive in Singapore? Looking to get the TL jacket and shirt before TI5.. :p

Craven`

Germany23 Posts

July 20 2015 10:58 GMT

#359

On April 22 2015 15:31 Craven` wrote:
Can anyone pls help me, i tried to exchange my TL Jacket from XL to 2XL and send it back after one day to the TeamLiquid Store in England.
This was delievered 18.3.15 and since then i didnt recieve my exchange.
I contacted disciple, Plexa and the normal Store Contact formula and noone could give me a satisfying answer, when or if i get my 2XL Jacket.
(A answer which explain me the ongoing and a delievery date would 100% satisfy me)

I got my first Order-ID and the Tracking Number from the return to England, if someone want these facts dont hesitate to PM me.

Sorry for my bad english, i hope u understand me.

Best regards,
Craven

Hi Guys, i tried to exchange my Jacket from the first Stock and because of bad circumstances i was told i have to wait for the new Stock and will get the first one in size 2XL but now the restock is released and i got no email, tracking number or other life signs. I tried since the news got online to contact the store or GMarshal but noone reactect.

Pls someone contact me.

Sorry for my bad english, i hope u understand me.

Craven`

NGry

United States74 Posts

July 24 2015 21:47 GMT

#360

Issued Resolved.

Thanks!