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Video Player Screens Appear As Black

Forum Index > Tech Support
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zakmaa
Profile Blog Joined November 2010
Canada525 Posts
July 06 2011 22:28 GMT
#1
Note: This is not about watching streams, in fact I can still watch streams perfectly fine.

Last week I went to my cottage for 5 days, when I came back on Monday I went to watch a youtube video and the screen was black. No play button or anything. I left it because the video really wasn't that important and I figured it would go away upon restarting my computer.

The next day, however, when my friend sent me a youtube link, it was still black. I still didn't care because I really don't watch youtube videos all that much. When I do it's usually Day9 and I can just go to his archive on blip.

Now to the problem: It also applies to the TL SCBW VODs that are located on the website. For whatever reason, it doesn't apply to other websites such as vevo and vimeo. I've googled for the solution and can't find it at all. I was hoping maybe some fellow TeamLiquidians would be able to help me.

Here is a picture of it:

Youtube: + Show Spoiler +
[image loading]

Teamliquid: + Show Spoiler +
[image loading]


Thanks
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
Last Edited: 2011-07-06 22:29:06
July 06 2011 22:28 GMT
#2
Tried updating flash and video drivers?
zakmaa
Profile Blog Joined November 2010
Canada525 Posts
Last Edited: 2011-07-06 22:40:35
July 06 2011 22:29 GMT
#3
On July 07 2011 07:28 JingleHell wrote:
Tried updating flash and video drivers?


Trying that now - will edit this with results!

No difference - videos are still black.
TadH
Profile Blog Joined February 2010
Canada1846 Posts
Last Edited: 2011-07-06 22:31:53
July 06 2011 22:31 GMT
#4
Which browser are you using?

zakmaa
Profile Blog Joined November 2010
Canada525 Posts
July 06 2011 22:33 GMT
#5
On July 07 2011 07:31 TadH wrote:
Which browser are you using?


I'm currently running Google Chrome so I know Flash is up-to-date, however my video driver isn't, so I'm downloading the update as I type this.
TadH
Profile Blog Joined February 2010
Canada1846 Posts
July 06 2011 22:36 GMT
#6
On July 07 2011 07:33 zakmaa wrote:
Show nested quote +
On July 07 2011 07:31 TadH wrote:
Which browser are you using?


I'm currently running Google Chrome so I know Flash is up-to-date, however my video driver isn't, so I'm downloading the update as I type this.



Have you tried watching videos in FF or IE? Maybe even Opera?

Just to see.
zakmaa
Profile Blog Joined November 2010
Canada525 Posts
July 06 2011 22:41 GMT
#7
On July 07 2011 07:36 TadH wrote:
Show nested quote +
On July 07 2011 07:33 zakmaa wrote:
On July 07 2011 07:31 TadH wrote:
Which browser are you using?


I'm currently running Google Chrome so I know Flash is up-to-date, however my video driver isn't, so I'm downloading the update as I type this.



Have you tried watching videos in FF or IE? Maybe even Opera?

Just to see.

Videos run fine in Firefox. If there's no actual solution for them to run in Google Chrome I guess I'll just have to run Firefox whenever I want to watch something.
BobbysBack
Profile Joined June 2011
United States77 Posts
July 06 2011 23:01 GMT
#8
On July 07 2011 07:41 zakmaa wrote:
Show nested quote +
On July 07 2011 07:36 TadH wrote:
On July 07 2011 07:33 zakmaa wrote:
On July 07 2011 07:31 TadH wrote:
Which browser are you using?


I'm currently running Google Chrome so I know Flash is up-to-date, however my video driver isn't, so I'm downloading the update as I type this.



Have you tried watching videos in FF or IE? Maybe even Opera?

Just to see.

Videos run fine in Firefox. If there's no actual solution for them to run in Google Chrome I guess I'll just have to run Firefox whenever I want to watch something.


Did you download the adblocker extension? I heard it may screw up youtube videos. Mine dont, however, so I'm not sure.
zakmaa
Profile Blog Joined November 2010
Canada525 Posts
July 06 2011 23:13 GMT
#9
On July 07 2011 08:01 BobbysBack wrote:
Show nested quote +
On July 07 2011 07:41 zakmaa wrote:
On July 07 2011 07:36 TadH wrote:
On July 07 2011 07:33 zakmaa wrote:
On July 07 2011 07:31 TadH wrote:
Which browser are you using?


I'm currently running Google Chrome so I know Flash is up-to-date, however my video driver isn't, so I'm downloading the update as I type this.



Have you tried watching videos in FF or IE? Maybe even Opera?

Just to see.

Videos run fine in Firefox. If there's no actual solution for them to run in Google Chrome I guess I'll just have to run Firefox whenever I want to watch something.


Did you download the adblocker extension? I heard it may screw up youtube videos. Mine dont, however, so I'm not sure.

Nope.
l00l
Profile Joined August 2010
179 Posts
July 06 2011 23:30 GMT
#10
you need to clear your cookies, had this issue a few days ago
zakmaa
Profile Blog Joined November 2010
Canada525 Posts
July 06 2011 23:36 GMT
#11
On July 07 2011 08:30 l00l wrote:
you need to clear your cookies, had this issue a few days ago

Didn't work, thanks for trying, though
Dag0N
Profile Joined May 2011
Denmark25 Posts
July 06 2011 23:39 GMT
#12
Tried disabling hardware acceleration?
Madoga
Profile Joined January 2011
Netherlands471 Posts
July 06 2011 23:52 GMT
#13
Download and run ccleaner.
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
July 07 2011 00:05 GMT
#14
Tried reinstalling the browser? Maybe something went screwy with the plugin container for no good reason. Just export all your bookmarks and stuff to firefox first, uninstall and reinstall chrome, and re-import the stuff.

See if that works.
MERLIN.
Profile Blog Joined December 2010
Canada546 Posts
Last Edited: 2011-07-07 00:09:54
July 07 2011 00:07 GMT
#15
I had same problem, youtube is actually adressing the issue. It was the new ADOBE flash upgrade on google (google updates flash automatically) you can use a different broswer if you want, if you updated for those browsers, I dunno maybe? but yeah, its related to the adobe.


EDIT: If you right click, does it say "movie not loaded..."?
"A bullet to the head will solve your problems."
TadH
Profile Blog Joined February 2010
Canada1846 Posts
Last Edited: 2011-07-07 00:14:51
July 07 2011 00:12 GMT
#16
You may not have done this, but also clear the cache, it should be the option next to clear cookies.

EDIT: also, if you have a GPU with a control center software make sure "enforece smooth video playback" is set to false, or unchecked.
zakmaa
Profile Blog Joined November 2010
Canada525 Posts
July 07 2011 14:56 GMT
#17
On July 07 2011 09:07 MERLIN. wrote:
I had same problem, youtube is actually adressing the issue. It was the new ADOBE flash upgrade on google (google updates flash automatically) you can use a different broswer if you want, if you updated for those browsers, I dunno maybe? but yeah, its related to the adobe.


EDIT: If you right click, does it say "movie not loaded..."?


Yes it does say "movie not loaded." So should I just wait for youtube to fix it and not bother trying any of the other solutions people have posted?
makmeatt
Profile Blog Joined June 2011
2024 Posts
Last Edited: 2011-07-07 16:40:28
July 07 2011 16:28 GMT
#18
You can also try reinstalling the Flash plugin. It happened to me quite a few times; I assumed it had something to do with misconfiguration and reinstalling it fixed the issue each time.
"Silver Edge can't break my hope" - Kryptt 2016 || "Chrono is not a debuff, you just get rekt" - Guru 2016
Zanti
Profile Joined April 2011
United Kingdom26 Posts
Last Edited: 2011-07-07 16:41:58
July 07 2011 16:39 GMT
#19
Have to wait until Youtube fixes the issue (they're currently working on it). Until then try changing the URL of the video you're trying to watch to https instead of http, fixed the issue for me and is a good enough work around until whatever is screwing it up is fixed.

P.S.: The issue apparently is directly due to the newest Flash update, so uninstalling it and reinstalling or trying to update will probably not fix the issue.
bubO
Profile Joined August 2010
United States367 Posts
July 07 2011 17:29 GMT
#20
I had this i just empty the cache and then you restart the computer worked for me try it!
Protoss...
Dag0N
Profile Joined May 2011
Denmark25 Posts
July 07 2011 17:34 GMT
#21
=(
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