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Warning to All MLG Silver Members - Page 9

Forum Index > SC2 General
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groms
Profile Joined May 2010
Canada1017 Posts
February 03 2012 05:17 GMT
#161
If they did that because of their promotion for hotpockets they have extremely poor planning. Their target demographic includes broke-ass students...
I have a recurring dream that I'm running away from a terran player but the marauders keep slowing me down. - Artosis
rave[wcr]
Profile Joined March 2011
United States1166 Posts
February 03 2012 05:20 GMT
#162
MLG sellin out yo
Charger
Profile Blog Joined September 2010
United States2405 Posts
February 03 2012 05:22 GMT
#163
On February 03 2012 14:11 Tuba wrote:
This makes me extremely sad.. and kills off a big chunk of the MLG hype I had going. I only bought the Silver pass so I could have HD streams and be able to throw fun SC2 parties at my place with my giant tele. If I'm reading this right.. $30 just to have access to HD video game streams is something that I exceeds my set aside esports budget.


MLG has hinted at upcoming alternative subscriptions just for HD streams. I imagine they would be priced accordingly (cheaper) so you should be fine.
It's easy to be a Monday morning quarterback.
Achaia
Profile Joined July 2010
United States643 Posts
February 03 2012 05:29 GMT
#164
Wow $30 a year seems pretty reasonable to me for an entire year of HD access considering how many more events they're doing this year. I'll probably be getting a gold membership. It beats the hell out of the outlandish prices that Gom is starting to charge.
http://www.youtube.com/SCBattleGrounds
6BiT
Profile Joined December 2011
513 Posts
February 03 2012 05:35 GMT
#165
So after reading this thread I see that MLG have made a couple of changes to their Silver membership (a good change), made an announcement about the change. Told you to cancel subscription if you didn't like the change (to the game battles thing), even told told you how to get a refund if they renewed recently... and a bunch of people are calling them retards ?


get a clue
stuff & things
Hall0wed
Profile Blog Joined January 2011
United States8486 Posts
February 03 2012 05:43 GMT
#166
So many haters in this thread. People around here don't have a level head when posting in topics like this.

Their stuff is reasonable and they put out the best tournament/content in the world outside of the GSL. People need more respect really.
♦ My Life for BESTie ♦ 류세라 = 배 ♦
DystopiaX
Profile Joined October 2010
United States16236 Posts
February 03 2012 05:47 GMT
#167
On February 03 2012 14:43 Hall0wed wrote:
So many haters in this thread. People around here don't have a level head when posting in topics like this.

Their stuff is reasonable and they put out the best tournament/content in the world outside of the GSL. People need more respect really.

especially since they've already hinted at a (cheaper) alternative for HD as well.
heartlxp
Profile Joined September 2010
United States1258 Posts
February 03 2012 05:50 GMT
#168
hehe is 30$ or whatever difference that big a deal when it's PER YEAR? are people paying subs w/ food stamps or something
FuzzyJAM
Profile Joined July 2010
Scotland9300 Posts
February 03 2012 05:53 GMT
#169
On February 03 2012 14:43 Hall0wed wrote:
So many haters in this thread. People around here don't have a level head when posting in topics like this.

Their stuff is reasonable and they put out the best tournament/content in the world outside of the GSL. People need more respect really.

I like MLG. I suspect I've been a fan of theirs for longer than you have.

Doesn't change the fact that selling a service which you then decide not to give and then only giving a refund if it's specifically requested is completely unacceptable and is even illegal.
Did you ever say Yes to a single joy?
Kar98
Profile Joined January 2011
Australia924 Posts
February 03 2012 05:54 GMT
#170
On February 03 2012 14:50 heartlxp wrote:
hehe is 30$ or whatever difference that big a deal when it's PER YEAR? are people paying subs w/ food stamps or something

You forgot that it's the starcraft community. $10 a month is an outragous amount and then make excuses that they are college students and can't afford that much
Hall0wed
Profile Blog Joined January 2011
United States8486 Posts
February 03 2012 05:57 GMT
#171
On February 03 2012 14:53 FuzzyJAM wrote:
Show nested quote +
On February 03 2012 14:43 Hall0wed wrote:
So many haters in this thread. People around here don't have a level head when posting in topics like this.

Their stuff is reasonable and they put out the best tournament/content in the world outside of the GSL. People need more respect really.

I like MLG. I suspect I've been a fan of theirs for longer than you have.

Doesn't change the fact that selling a service which you then decide not to give and then only giving a refund if it's specifically requested is completely unacceptable and is even illegal.


My MLG account dates back to February 2005. I can link it if you really need me to, I was a huge Halo fan back in the day. I suggest not starting off your replies with things like that in the future, assumptions like that are no fun. ^_^
♦ My Life for BESTie ♦ 류세라 = 배 ♦
dcemuser
Profile Joined August 2010
United States3248 Posts
February 03 2012 06:03 GMT
#172
On February 03 2012 14:29 Achaia wrote:
Wow $30 a year seems pretty reasonable to me for an entire year of HD access considering how many more events they're doing this year. I'll probably be getting a gold membership. It beats the hell out of the outlandish prices that Gom is starting to charge.


Yep. I paid $30 for the Gold Membership and couldn't be happier.

Manifesto7
Profile Blog Joined November 2002
Osaka27174 Posts
February 03 2012 06:04 GMT
#173
On February 03 2012 03:28 MLG_Adam wrote:
Anyone that renewed after 12/22 with the expectation of getting Columbus HD will be given a refund if you email the support Kyle listed in his post.


Seems kind of crappy to put the onus on the customer to do this.
ModeratorGodfather
dAPhREAk
Profile Blog Joined July 2010
Nauru12397 Posts
February 03 2012 06:05 GMT
#174
On February 03 2012 13:37 carloselcoco wrote:
Show nested quote +
On February 03 2012 09:27 PhiliBiRD wrote:
On February 03 2012 03:06 skeldark wrote:
On February 03 2012 03:04 Xcobidoo wrote:
The point he is making is that they are changing something that you are currently subscribed to, without your consent


exactly and thats just not legal.


i doubt they broke any laws,


granted, its not the right thing to do. but as long as MLG refunds people who request it, I don't really see any issue.


It is legal as long as the public is informed, and there is reasonable time to react. This was a legal move.

this is why people shouldnt rely on legal advice on the internet.
Sea_Food
Profile Blog Joined May 2011
Finland1612 Posts
February 03 2012 06:06 GMT
#175
So no more free HQ? Well atleast now watching ASUS ROG tournament will be an easier choice.

Btw lol at stupid people who renew their membership, when there isnt even a event running. Are you to lazy to cancel the subscibtion each time and renew it just when a new event strarts, or do u just want to support mlg that much?
dcemuser
Profile Joined August 2010
United States3248 Posts
February 03 2012 06:06 GMT
#176
On February 03 2012 15:04 Manifesto7 wrote:
Show nested quote +
On February 03 2012 03:28 MLG_Adam wrote:
Anyone that renewed after 12/22 with the expectation of getting Columbus HD will be given a refund if you email the support Kyle listed in his post.


Seems kind of crappy to put the onus on the customer to do this.


It's a lose-lose situation.

What's the other option? Automatically un-sub all silver members? That could affect even more people if MLG's stats about Gamebattles are correct.
Shikyo
Profile Blog Joined June 2008
Finland33997 Posts
February 03 2012 06:11 GMT
#177
On February 03 2012 13:37 carloselcoco wrote:
Show nested quote +
On February 03 2012 09:27 PhiliBiRD wrote:
On February 03 2012 03:06 skeldark wrote:
On February 03 2012 03:04 Xcobidoo wrote:
The point he is making is that they are changing something that you are currently subscribed to, without your consent


exactly and thats just not legal.


i doubt they broke any laws,


granted, its not the right thing to do. but as long as MLG refunds people who request it, I don't really see any issue.


It is legal as long as the public is informed, and there is reasonable time to react. This was a legal move.

Say someone is on a vacation for 2 weeks and then gets back and finds out they were charged for a contract they didn't sign - is that legal? My common sense says no. And apparently the law says no as well. You can't change the terms of the substribtion and continue charging. That's just not legal, and not ethical either. And no, it doesn't matter if it's in your ToS.

What if Blizzard changed their WoW subscribtion to suddenly not include WoW and instead allowed their users to visit a premium member forum for that instead and hope everyone doesn't cancel? Do you think that would be legal?
League of Legends EU West, Platinum III | Yousei Teikoku is the best thing that has ever happened to music.
dAPhREAk
Profile Blog Joined July 2010
Nauru12397 Posts
February 03 2012 06:12 GMT
#178
On February 03 2012 14:35 6BiT wrote:
So after reading this thread I see that MLG have made a couple of changes to their Silver membership (a good change), made an announcement about the change. Told you to cancel subscription if you didn't like the change (to the game battles thing), even told told you how to get a refund if they renewed recently... and a bunch of people are calling them retards ?


get a clue

i have been paying for a year now with their auto-renew, which i never actually signed up for by the way (it was automatic and i found out when they charged my credit card). thats beside the point though. they took my money on 1/30/12 for the silver membership, which includes HD. then, i get an email today saying "just kidding. you dont get shit! oh, and if you want your money back, do this and this and that." thats utter bullshit. i am still going to pay for MLG's gold pass because $30 is a good deal, but wtf MLG. dont treat your customers like this. i would be tempted to say im going to boycott them, but that would just mean i dont get to watch. IPL is a much better tournament; if they become a competitor, im likely gone from mlg.
Wren
Profile Blog Joined February 2011
United States745 Posts
February 03 2012 06:25 GMT
#179
On February 03 2012 14:35 6BiT wrote:
So after reading this thread I see that MLG have made a couple of changes to their Silver membership (a good change), made an announcement about the change. Told you to cancel subscription if you didn't like the change (to the game battles thing), even told told you how to get a refund if they renewed recently... and a bunch of people are calling them retards ?


get a clue

The email didn't include the refund path, hence the outcry.
We're here! We're queer! We don't want any more bears!
r.Evo
Profile Joined August 2006
Germany14081 Posts
Last Edited: 2012-02-03 06:34:04
February 03 2012 06:33 GMT
#180
On February 03 2012 15:25 Wren wrote:
Show nested quote +
On February 03 2012 14:35 6BiT wrote:
So after reading this thread I see that MLG have made a couple of changes to their Silver membership (a good change), made an announcement about the change. Told you to cancel subscription if you didn't like the change (to the game battles thing), even told told you how to get a refund if they renewed recently... and a bunch of people are calling them retards ?


get a clue

The email didn't include the refund path, hence the outcry.


Any business that's about money would do it like this.

a) You're pissed at the email but don't care enough to do stuff about it -> moar $$
b) You're pissed at the email, google around and find out that you can get your subscription money back -> the company can tell everyone that they're offering a great service to your customers by offering that option so easily accessible.

Not saying that I approve of it, but charging people who are lazy more when it comes to subscriptions isn't exactly a new concept.
"We don't make mistakes here, we call it happy little accidents." ~Bob Ross
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