NaNiwa Fan Club! - Page 332

1) Naniwa's game was set in the schedule at the beginning of the season to be 12pm PST on the 27th of September (all players were emailed this schedule). I put it in the morning because I thought he was in Europe.

2) Since I learned he was in Korea, I had been having him play in the evening time since it's better for Koreans (I.E. morning game times are 2-5am for Koreans, the evening games are 10am-1pm for Koreans)

3) He was messaged by our admin at 11:45am PST (which is 3:45am Korean time) that he had his match (she's the morning admin so didn't know the match was supposed to be at night since she only handles morning games).

*4) He received TWO emails about the specific match time... on September 24th and September 27th stating exactly when the match was. *

5) Naniwa conveniently left out part of the skype chat log, which I will post here:

nghyun Ryoo

[9/28/2012 2:53:24 PM] Duran Parsi: [9/27/2012 11:45:35 AM] NASL Admin: Just a reminder that you have a match in 15 minutes.

[9/27/2012 11:47:31 AM] NASL Admin: Disregard, the match was postponed to later.

[9/27/2012 1:20:12 PM] Naniwa: oh.

[9/27/2012 1:20:13 PM] Naniwa: Nice.

If Naniwa truly thought his game was at 12pm PST, he would have been online and answered the skype message. He didn't respond to the skype message until nearly three hours later which means that he would have forfeit the match had it been at 12pm pst regardless.

For example: SeleCT was online for the time and received the SAME skype message (since we message players on skype if possible as a THIRD reminder for their match):

[2012-09-27 오전 11:45:32] NASL Admin: Just a reminder that you have a match in 15 minutes.

[2012-09-27 오전 11:47:47] NASL Admin: Disregard, the match was postponed to a different time.

[2012-09-27 오후 12:11:20] kyeonghyun Ryoo: so

[2012-09-27 오후 12:11:20] kyeonghyun Ryoo: what is it

[2012-09-27 오후 12:11:25] kyeonghyun Ryoo: 12:00 pm or 7:30 pm

[2012-09-27 오후 12:13:10] NASL Admin: 7:30

Since SeleCT was online and available he was able to clarify. To be clear, we send multiple emails each week (at the beginning of the week, a day before the match, and 15-30 minutes prior to the match via skype if the player is online). There shouldn't have been confusion as to which time the match was. Since "later" was clearly defined in multiple emails that Naniwa received.

Now -- the next part is: I spoke with Naniwa first without knowing the entire situation. After discussing it with my boss and our morning admin, I learned the complete details and we decided that it wasn't an error on our part since we had given more than enough information for him to know his match time.

I then put it up to Select whether he would want to play out the game, and he declined.

I think it's a shame that Naniwa reacted this way without taking the time to talk it out, and posting only a partial chat log that puts him favorably, while ignoring his response 3 hours later (which indicates that he didn't sleep after receiving that message, and could have at any time tried to clarify when the match was if he didn't already know from the emails he had been sent).

So what I understand is that you told Naniwa that the match is postponed but then again didn't tell him to what date?

If that's the case:

I mean, sure, he could have asked for the date like SeleCT, but he could as might as well thought that you guys contact him again before the match starts (like you did before the original match).

I really don't see this being Naniwa's fault.

He was given the exact date and time in two different emails which we do for every player. It took him over 3 hours to respond to NASL Admin on skype (~1pm is lunch time for people who work in the US) so by the time he responded and subsequently logged off skype there was no time for her to actually clarify. Regardless of this however, he was sent multiple emails that stated exactly when "later" was.

Why could she not clarify on Skype? If she left that message then she could have left more messages clarifying. I don't see how she needed a response before being able to clarify the time.

That's possible. However, it doesn't take away from the fact that he literally received two emails on the 24th and 27th that stated exactly what time "later" was.

The point is not to say: "NASL is right and Naniwa is wrong." This could most likely be solved through all the parties talking it over, but Naniwa's first response is to try to create a drama-fest. My point is to show that while Naniwa is claiming this is a very one sided scenario, there clearly was a good amount of information available for him to know the correct match time.

The 24th email is invalid once your admin says the match is postponed without giving another time. And depending on what time the 27th email was sent, that is invalid too. If your admin says the match is postponed, without giving a time, after those 2 emails were sent, then what else is he supposed to think other then it's postponed until a later date?

Even if the email was sent after that conversation, that's a very short time of notice. Maybe he was sleeping because he thought the match was postponed

I'm not really planning on arguing about this. I feel like the situation was pretty well explained in the op but I'll explain again.

There are two possibilities: a) Naniwa didn't know his match was at 7:30 (I.E. did not read the emails I sent) - He should have been on at noon when NASL Admin messaged him. So: he either knew it was at 7:30 which is why he wasn't online at noon, or he thought it was noon and was 3 hours late.

b) Naniwa thought his match was at 7:30. He was clearly online when we messaged him on skype in the morning saying his match was in 15 minutes, which should lead to a response like Select's asking to clarify when.

c) While it is possible that the skype message did create some confusion, all official NASL communication, scheduling, etc, is done through email. It's been that way since Season 1 and is even in the contract and rules document. All match scheduling is to take place through email.

d) Again, my point is not to place right or wrong, my point is that this situation is something that shouldn't have even gone this far.

What about the third possibility that he disregarded the emails once your admin told him the match had been postponed? Are you saying that information sent from your admins through Skype should be ignored by players? If so then you should really put that in your emails. Something like "Ignore any communications about schedules, schedule changes, dates, etc unless the information comes from this email".

But you postpone over Skype? It would seem to me NASL has broken it's own contract.

There is a huge flaw in your logic in point a):

You just assume that Naniwa wasn't present at 12 when the admin messaged him about the postponing, but he could very well have seen that, and just decided later on that "Fuck, I should really answer that, shouldn't I?"(I do this all the time, for example) and then answered some 3 hours later.

The fact that Naniwa answered 3 hours late is -not at all- proof that he wasn't present to see the message, and therefore, the rest of your argument is rendered logically invalid.