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Read the instructions - a lament...

Blogs > Novawulfen
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Novawulfen
Profile Blog Joined December 2011
Great Britain29 Posts
September 21 2013 08:05 GMT
#1
So I'm on a train this morning, heading from Sheffield to London. A decent trek and one I'm glad I don't have to make on a regular basis. Turns out a combination of being ill, not sleeping well because I slept for most of yesterday and therefore didn't get to sleep until gone 1am... makes for a blurry and badly coordinated struggle to the bus.* This combined with a start time of 6:30 means that I'm feeling a bit nasty, a bit ill, very tired and glad that I don't have to travel to weddings all that often.

What does this have to do with reading instructions? In my case, nothing. I've done well today and have made the right train and am actually getting into London earlier than I thought I was. But what has struck me this morning is the inability, seemingly, of people to read basic information and process it in a meaningful way. When I first got on the train I showed my ticket as requested, and sat down. Being the modern geek that I am (I claim to have been a geek before it was cool to be one....geek hipster?) got out my laptop and phone for the tethered internet.

So I was in a perfect place to hear a discussion between the ticket inspector and a guy who apparently had trouble reading a departures board, as he apparently had mistaken the train I was on for one that left approximately 10 minutes later. Somehow, in spite of the fact that the train wasn't due to leave for another ten minutes, and his train wasn't on the board, and the fact that the destination was clearly labelled on the display on the side of the train...

The guy had gotten on the wrong train.

And this only came to light because, as far as I could tell, he had a seat booked and therefore was conflicting with one of the few other passengers on the train about whose seat it was. He was informed of his mistake and attempted to leave the train. I don't know if he made it, as the train departed approximately thirty seconds after he headed out. I hope he got onto his train...

Then, about 12 minutes after we departed Sheffield, we arrived at Chesterfield, and a man who I swear sounded like he'd just arrived from the set of the Sopranos, got on and made himself comfortable. This guy, it turns out, was also on the wrong train. He'd apparently somehow been misinformed or misread the instructions and was on a train that went to the same destination, but left 10 minutes earlier, and arrived very much earlier. The big deal about this is that trains are priced according to things like how long the journey is, so he'd jumped onto a train that would have cost him significantly more than he'd have paid for his original ticket.

The ticket inspector was magnanimous (all hail the mighty ticket inspector) and allowed him to stay on the train. This was quite a thing, as buying replacement tickets would have cost approximately £200.

And I sat there, and I marvelled at how dumb some people can be. How simple is it, I chortled to myself, to read a set of simple information and do a simple thing based on that information. And to think it had happened on the same train twice in the space of fifteen minutes. And I'm tired, rushed and I still made it to the right place.

At this point, I signed into Team Liquid and went onto the SC2 forum, and had a moment of reflection. I was playing Starcraft the other day and played a TvZ against a random person on the ladder. All very normal. I got basically overrun by a large force of ling/bling/muta, and just didn't have the forces to stop them. I could have done. I had the resources and I made a shed load of marines. And a few medivacs...and that's it. My composition was bad and died horribly to either banelings if I clustered up or lings/mutas if I didn't. I told myself to make mines, but somehow I completely forgot in the heat of the moment. I thin I made a single Thor... just in time for cracklings to swarm over my supply depots and kill it.

I had meant to make widow mines, but I didn’t. A simple mistake and an obvious thing to do. I even had the factory hotkeyed and had researched Drilling Claws. All I had to do was press 7 and D a few more times than I did, but did I? Apparently not. Also, I can now add that game to the increasing list ofgames that I may have lost because I forgot to close my wall. Again, a simple thing that not only have I done, but keep doing.

Granted the situations weren’t exactly the same, but the parallel seemed basic enough. It may have been a simple mistake, and I shouldn’t have made it, but in the moment, I had. Perhaps the same had been true of the two people I saw on the train and that they had, in a moment of panic or stress, missed something and made a mistake which, in the case of the second guy could have cost him a lot more than a lost game of Starcraft...

It’s something we forget when looking at people within a specific context such as Starcraft or League of Legends or Counter Strike. It’s easy to forget that these people didn’t just come into existence at their keyboards. Granted we can’t see what the people on the other end look like or how they’re feeling. But it’s too easy to call them bad and noobs and basically bm them for what might well have been a terrible day or a simple lapse. I suppose that’s why I’ll always try to say gg back to people when I beat them. At least give them some good manners and try to improve their day, even if they think they played the worst game of all time.

Unless it’s friends or clanmates. But that what friends are for...


*This post was brought to you by the letters tired and aching and the number of hours of sleep of ...5, maybe?

**
pebble444
Profile Blog Joined March 2011
Italy2503 Posts
September 21 2013 10:20 GMT
#2
Tldr

One should always read the enclosed instruction book. Its very handy and conventional and in the long run helps avoid problems and unnecesary frustrations

User was warned for this post
"Awaken my Child, and embrace the Glory that is your Birthright"
Yurie
Profile Blog Joined August 2010
12076 Posts
Last Edited: 2013-09-21 15:43:43
September 21 2013 10:30 GMT
#3
Following instructions is hard. I always get a bit of nerves at the airport or train station about doing the same mix up as the people you commented about. I've yet to have it happen but I worry each time.

As for the SC2 comparison, it doesn't really hold true since there are conflicting instructions in the game.

A bit off topic I had a course where they talked about the various types of personalities using instructions as the topic. If you get Ikea furniture and are going to assemble it when do you read the instruction? The scale being from the ones that does it before starting to the ones that doesn't, no matter what. The same scale holds true of gamers as well, only a portion actually read the instructions (strategy guides) until they are fed up with something.
micronesia
Profile Blog Joined July 2006
United States24761 Posts
September 21 2013 15:29 GMT
#4
I am not familiar with your train stations or train system, but my experience is that it's always tricky for people who are unfamiliar with them (whether these people were or not I can't say) to figure everything out while they are in a rush to ensure they don't miss their train. Yea there is a sign they didn't notice, or they misread something, but it's understandable if this is new to them somehow.
ModeratorThere are animal crackers for people and there are people crackers for animals.
RedTail
Profile Blog Joined April 2005
United States104 Posts
September 22 2013 00:42 GMT
#5
It is very true. We don't know these peoples' stories.

I can follow instructions, but it isn't my strong suit. There are simple things that other people can do that I have trouble with (which I learned from working in a movie theater).

Most people can very easily follow instructions. I understand what it's like to be lost on something most people call so simple.

The thing is most people can follow instructions, but do not have a single shred of creativity in them. Can not come up with own ideas, cannot imagine (or have stopped trying). I can do all these things and am sociable, so when sometimes laughs at me for choosing the wrong size of cup for a drink at AMC theaters (I think I have poor spatial reasoning), they really don't know what I am capable of.
Brindled
Profile Blog Joined July 2011
United States508 Posts
September 22 2013 14:52 GMT
#6
Great "walk a mile in their shoes" blog. One tends to get contemplative and reflective when tired, I find.
Ua Mau ke Ea o ka ʻĀina i ka Pono @TL_Brindled11
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