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Retail customer etiquette - Page 2

Blogs > iamahydralisk
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fire_brand
Profile Blog Joined October 2009
Canada1123 Posts
August 23 2012 15:02 GMT
#21
I think people who don't abide by these rules generally have never worked retail and as a result really don't understand what it's like to be in customer service. If they did I'm sure they would remember and try not to be such colossal jerks.
Random player, pixel enthusiast, crappy illustrator, offlane/support
jacosajh
Profile Blog Joined September 2010
2919 Posts
August 23 2012 15:04 GMT
#22
On August 23 2012 14:53 Divinek wrote:
i agree with all of these except it seems pretty strange to expect people to leave on time when you're unable to remind them that the store is closing. People lose track of the time quite often and I could see this being an honest mistake quite often, unless there's some other way they're reminded?

Other than that yeah, retail is a hard and unforgiving life and im glad there's some soldiers out there willing to weather the shit storm cause i know i cant


If you are so caught up in your own world that you don't realize the store is closing, I would consider that rude. This is like the person standing in line holding everyone up because he is too busy looking at his phone. I shouldn't have to tell you that the line has moved on and we're all waiting for you. IMO, just fucking pay attention.

I always try to make it easy for people to serve me. Whether it be having my order ready to go at the drive-thru, collecting my own dirty plates so the waitress can pick them up without having to reach across the table and stack them herself, or doing a bit of research on products before going into the store.

But then, it is a double-edged sword because it is my pet peeve when people who try to serve me seem to ignore these things that I do. So really, it's all just about being mindful of others.
Smancer
Profile Blog Joined December 2010
United States379 Posts
August 23 2012 16:01 GMT
#23
I generally try to be a good person in stroes... but... It really sounds like you just hate your job. Customers are assholes. I worked as a Valet for years putting myself through college.

It is your job to deal with this type of shit, not to go out and try and convince everyone to change just because you get QQ about it. If you don't like it quit. If you can't find another job, than that just sucks. But you know what? Life is tough, and you don't always get to be a pampered baby.
A good way to threaten somebody is to light a stick of dynamite. Then you call the guy and hold the burning fuse up to the phone. "Hear that?" you say. "That's dynamite, baby."
jacosajh
Profile Blog Joined September 2010
2919 Posts
August 23 2012 16:07 GMT
#24
No, it's a good idea to generate awareness for proper etiquette. Because these types of people don't behave like this just in retail stores.

It's not just about his interaction with customers. There are other customers who suffer from some customers' inability to think about others.
iamahydralisk
Profile Blog Joined May 2010
United States813 Posts
Last Edited: 2012-08-23 18:03:38
August 23 2012 18:02 GMT
#25
On August 24 2012 01:01 Smancer wrote:
I generally try to be a good person in stroes... but... It really sounds like you just hate your job. Customers are assholes. I worked as a Valet for years putting myself through college.

It is your job to deal with this type of shit, not to go out and try and convince everyone to change just because you get QQ about it. If you don't like it quit. If you can't find another job, than that just sucks. But you know what? Life is tough, and you don't always get to be a pampered baby.

I knew a post like this would pop up eventually and the person after you pretty much said what I was going to say. this isn't a whine blog. it's an education blog because some customers are legit awful without realizing it. I don't hate my job at at all, but I don't think it's out of the question for me to expect adult customers to act like, well... adults. you really missed the point with your post.
"well if youre looking for long term, go safe, if you expect it to end either way, go risky. wow. just like sc2" - friend of mine when I asked him which girl to pick
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