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University Tech/Computer Support

Blogs > Judicator
Post a Reply
Judicator
Profile Blog Joined August 2004
United States7270 Posts
February 01 2010 22:50 GMT
#1
So I am sitting here at the library right in front of the student tech support/fix-your-computer kiosk and I overhear the guy charging $35 for a diagnostic, removal and repair. Then he proceeds to go on about how a corrupted system file will involve a complete re-format and re-install for another $35. And they'll even put a FREE anti-virus on it, AVGFree.

Then another girl comes in hauling her desktop saying how her roommate might have completely fucked her entire dorm's computer system (4 total). Except it just BSODs on start up.

Now I understand that sometimes it's just not worth playing Sherlock Holmes with what's wrong with your computer. But to drop 70 bucks (maybe more) without trying anything or asking anyone is pretty dumb. Especially because the guy won't spend too much time on it (which makes sense for him) and you'll probably end up spending more time later to get everything back to where you want them to be.

I wanted to turn around and just say let me look at it first, especially if you just backed everything up.

*
Get it by your hands...
Husky
Profile Blog Joined May 2009
United States3362 Posts
February 01 2010 22:55 GMT
#2
$70 is actually pretty cheap for stuff like that.

People are stupid. Computers confuse people. People pay good money to have them fixed so they can play Farmville on Facebook.

This is why going into a computer field = massive win.
Commentaries: youtube.com/HuskyStarcraft
Jonoman92
Profile Blog Joined September 2006
United States9110 Posts
February 01 2010 23:09 GMT
#3
Man that sucks. At my school I think they'll help you out with stuff for free. But probably not problems that are as bad as you describe I guess.
rinoh
Profile Blog Joined July 2009
United States335 Posts
February 01 2010 23:12 GMT
#4
yeah that is actually cheap
Geek Squad is a ripoff, Do not go there.
베르사유의 장미
JeeJee
Profile Blog Joined July 2003
Canada5652 Posts
Last Edited: 2010-02-02 00:19:00
February 02 2010 00:18 GMT
#5
yeah that's not too bad
where's that geek squad ad to plug in your ps3 for you for "only" 150? bux or something?
(\o/)  If you want it, you find a way. Otherwise you find excuses. No exceptions.
 /_\   aka Shinbi (requesting a name change since 27/05/09 ☺)
The6357
Profile Blog Joined August 2005
United States1268 Posts
February 02 2010 00:39 GMT
#6
my friend repairs computer and yea...people get charged pretty good money to get their comp fixed
however...only hard part about getting your computer fixed is finding out what the problems is

1 software - it can be fixed by reloading ur os (free money for company).
2 hardware - ur screwed w/o insurance to cover for it. if you have insurance you are most likely to get a free computer of equal or better value (free computer parts for the employees).
2010 worldcup!! corea fighting!!!
Nytefish
Profile Blog Joined December 2007
United Kingdom4282 Posts
February 02 2010 00:44 GMT
#7
Almost every type of service like plumbing, gardening, bike repairs, etc. seem to have extortionist prices to anyone with a bit of knowledge. But you're mostly paying for labour/time anyway so it seems fair.
No I'm never serious.
Judicator
Profile Blog Joined August 2004
United States7270 Posts
February 02 2010 01:16 GMT
#8
Except there isn't significant labor/time, I mean if the job required labor, special knowledge/technique, or time, then sure the cost is justified.

But the guy literally spends about an hour on the problem, run some diagnostic that comes with the computer or operating system and then defaults to the format method. It's the equivalent of Google-ing the problem and then saying fuck it...for 70 bucks or whatever's the going price.
Get it by your hands...
Jonoman92
Profile Blog Joined September 2006
United States9110 Posts
February 02 2010 01:36 GMT
#9
If whoever is spending the money doesn't want to google it themselves then that is what they are paying for. Some people are plain lazy and others are just intimidated by technology for whatever reason, especially women.

One time a while back my dad had a guy come over to try and fix one of our computers and he did (no joke) the exact same things I had done by spending 30 minutes on google researching. Then he told me the hard drive had gone bad which is what I had concluded as well.
Ack1027
Profile Blog Joined January 2004
United States7873 Posts
February 02 2010 04:58 GMT
#10
Why the fuck do you think I tried so hard to work at geek squad back in hs man. That shit was a fucking robbery. Oh you have adware? $50 for looking at it. House call? $35 for just driving out there.
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