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[H] Headset mic not working

Forum Index > Tech Support
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Cham
Profile Blog Joined July 2008
797 Posts
Last Edited: 2008-08-07 06:03:50
August 07 2008 06:02 GMT
#1
I recently got a Razer Piranha headset, and it is very nice, but for some reason my computer wont recognize the built in microphone on it. I'm not very good with these types of things, but there is no software to install, and i assume that just plugging the pink plug into the microphone jack is all I have to do. I've tried looking it up elsewhere and found nothing. Thanks for any help~
CommanderFluffy
Profile Joined June 2008
Taiwan1059 Posts
August 07 2008 06:09 GMT
#2
update your drivers?
make sure your mic isnt muted in control panel
turn up mic volume
Pain is temporary, but glory is forever.
anotak
Profile Blog Joined March 2008
United States1537 Posts
August 07 2008 06:26 GMT
#3
is the microphone volume in windows turned on
IzzyCraft
Profile Blog Joined June 2007
United States4487 Posts
Last Edited: 2008-08-07 06:29:32
August 07 2008 06:28 GMT
#4
It's porably just your microphone volume is turned off it's analog mic right? not usb. Also did you plug it in right may sound stupid but i feel around my computer to plug shit in cause i cant get a good view you might do the same.
I have ass for brains so,
even when I shit I'm droping knowledge.
Cham
Profile Blog Joined July 2008
797 Posts
Last Edited: 2008-08-07 06:58:18
August 07 2008 06:33 GMT
#5
Well, in ventrilo and my computer settings, the mic isn't even recognized.

Edit: Just updated my audio driver, still not working.
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
August 08 2008 10:47 GMT
#6
read the manual? call customer service?
..and then I would, ya know, check em'. (Aka SpoR)
GHOSTCLAW
Profile Blog Joined February 2008
United States17042 Posts
August 08 2008 16:26 GMT
#7
update bios? does the loopback function work?

what operating system are you running. what computer. any error messages? did you install everything from windows update?
PhotographerLiquipedia. Drop me a pm if you've got questions/need help.
bassJe
Profile Joined October 2010
Netherlands140 Posts
December 16 2010 13:26 GMT
#8
Hi, thought i'd bump this instead of creating a new thread.

My steelseries siberia microphone is not working, windows does recognise it and so does ventrilo etc, just not working when i did select it!

It's not a usb headset, so if anyone can help me would be much appreciated, I did all the above(updated drivers and stuff) yet still no result.

Thanks in advance.
ursäkta, jag fick en tupp i halsen
CubEdIn
Profile Blog Joined April 2006
Romania5359 Posts
December 16 2010 13:37 GMT
#9
I get a warm feeling in my heart when expensive gamer products fail.

But to the point:
Did you test another mic in the same socket? Does it work?
If yes -> Then you should uninstall/reinstall all software for your Siberia headset and reinstall from scratch. If nothing continues to happen, you might have to go as far as to try it on a different computer/sound card before taking it to the warranty.

If no -> Most likely, you need to reinstall your sound card drivers. I had the same issue on my Audigy sound card. Windows used to find more than one microphone, and only one of them worked. Again, uninstall/reinstall sound card drivers from scratch, then go to the sound card setup and make sure you try all "mics" that show up there.

Faster work-around would be to try it first on a different computer, because if it works then you know for sure it's either sound card drivers or siberia drivers.

Did it EVER work? Or did you just get it like that?
Im not a n00b, I just play like one.
bassJe
Profile Joined October 2010
Netherlands140 Posts
December 16 2010 13:49 GMT
#10
yes, it did work.

I forgot to add that the cable are abit broken, but are still together with tape. I'm a complete noob on this level but can do has to do with it?

another mic does work, its just a very bad one and I want the siberia 1 to work.

Also i did remove the drivers I guess? like Your computer->properties and then remove the siberia headset, still no progress.

I'm gonna test this on the other computer now! thx !
ursäkta, jag fick en tupp i halsen
CubEdIn
Profile Blog Joined April 2006
Romania5359 Posts
December 16 2010 23:19 GMT
#11
Well, removing drivers should also be done via control panel -> programs & features. I don't know how the SteelSeries drivers work, since I just use their pads, but most drivers are also found there (under add-remove programs).

Also, if the mic cable is broken, then it's pretty much toast. I have done quite a few "dismembering gadgets" in my life, from my G15 keyboard to my G5 mouse, to a lot of PSUs to change fans, etc. But I could never get a mic cable to work again by mending it back together. I think you need to keep the thin copper wire inside the outer "net", which is very hard to do as an amateur.

So, if the driver reinstall doesn't work, I'd take it to a professional audio store or something, or back to warranty (but they will probably consider it your fault, since it's physical damage).
Im not a n00b, I just play like one.
bassJe
Profile Joined October 2010
Netherlands140 Posts
December 17 2010 15:16 GMT
#12
ok thanks man
ursäkta, jag fick en tupp i halsen
archangel967
Profile Joined November 2010
Canada111 Posts
December 17 2010 16:49 GMT
#13
You might be able to fix it yourself too. If it's just a mangled cord you could cut it where the damage is, strip back the coating, twist the wire together well and seal tightly with electrical tape. The mic wire is typically just one single wire so it's simpler to make sure it's connected.

Try the warranty first though!
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