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Verifying that I have a failing graphics card

Forum Index > Tech Support
Post a Reply
sheaRZerg
Profile Blog Joined June 2009
United States613 Posts
March 24 2017 18:52 GMT
#1
Details of problem:
I encountered a crash while in a game, where screen when black and was unresponsive. Upon attempting to restart there are now red vertical lines on the boot screen. In normal mode it reaches the windows loading screen after which it goes black and is non-responsive. If I boot in safe mode it finishing loading, but the red lines persist.

My guess is that the graphics card is failing, but I wanted to know if there are any additional things I should try short of buying and attempting to install a new card in my current setup. Is there another hardware component that I should be worried about? Is the black screen/failure to load windows in normal mode, while succeeding in safe mode consistent with my diagnosis?

Solutions and measures conducted:
Ran memtest. Tried booting both in and out of safe mode. Removed graphics card cleaned connectors and reinserted.

Recent changes to hardware/software
None that I am aware of short of regular automatic software updates

System specs
Intel Core i5-2500 Sandy Bridge 3.3GHz
SAPPHIRE 100314-3L Radeon HD 6870 1GB 256-bit
Microsoft Windows 7 Home Premium SP1 64-bit
Seagate Barracuda ST500DM002 500GB 7200 RPM 16MB Cache
ASRock H61M/U3S3 LGA 1155 Intel H61 HDMI SATA 6Gb/s
Antec NEO ECO 520C 520W Continuous Power Supply
Team Elite 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333
(These were all assembled in 2012 and have worked without major issue sense).
"Dude, just don't listen to what I say; listen to what I mean." -Sean Plott
Ropid
Profile Joined March 2009
Germany3557 Posts
Last Edited: 2017-03-25 02:08:25
March 25 2017 02:00 GMT
#2
I don't know of anything else that can show these symptoms. I think you are right thinking that it's the graphics card.

You could try to remove the graphics card and connect your monitor to the motherboard's back panel to make use of the CPU's integrated graphics. It might be interesting to see that those red vertical lines are then gone in the pre-boot environment (and in Windows later). You would then feel more confident that there's nothing mysterious outside of the graphics card causing those artifacts.
"My goal is to replace my soul with coffee and become immortal."
prOxi.swAMi
Profile Blog Joined November 2004
Australia3091 Posts
March 27 2017 04:57 GMT
#3
What was the actual result of the memtest? If it passed okay, then I really think it has to be the graphics card. The visual artifacting basically guarantees it.

If your graphics card is within warranty, claim it - otherwise buy a new one.
Oh no
sheaRZerg
Profile Blog Joined June 2009
United States613 Posts
March 28 2017 00:19 GMT
#4
Yes I am pretty sure it is the graphics card. I took Ropid's suggestion and verified that it works with the CPU's integrated graphics.
"Dude, just don't listen to what I say; listen to what I mean." -Sean Plott
CuckFapitalism
Profile Joined December 2016
22 Posts
April 02 2017 09:54 GMT
#5
I once fixed my graphics card by putting it in the oven for 10-15 minutes on 150C. It sounds insane but it works because at the temperature none of the electric parts get damaged, but the solder melts and reforms any broken bonds.

This was, however, on an 8800GT Nvidia card which was well known for this problem. This has also worked for a friend.

Good Luck!
reneg
Profile Joined September 2010
United States859 Posts
April 03 2017 02:46 GMT
#6
On April 02 2017 18:54 CuckFapitalism wrote:
I once fixed my graphics card by putting it in the oven for 10-15 minutes on 150C. It sounds insane but it works because at the temperature none of the electric parts get damaged, but the solder melts and reforms any broken bonds.

This was, however, on an 8800GT Nvidia card which was well known for this problem. This has also worked for a friend.

Good Luck!


You're right - that does sound absolutely insane.
moose...indian
Simberto
Profile Blog Joined July 2010
Germany11981 Posts
April 03 2017 10:21 GMT
#7
On April 03 2017 11:46 reneg wrote:
Show nested quote +
On April 02 2017 18:54 CuckFapitalism wrote:
I once fixed my graphics card by putting it in the oven for 10-15 minutes on 150C. It sounds insane but it works because at the temperature none of the electric parts get damaged, but the solder melts and reforms any broken bonds.

This was, however, on an 8800GT Nvidia card which was well known for this problem. This has also worked for a friend.

Good Luck!


You're right - that does sound absolutely insane.


It is. You especially should never do this in an oven that you intend to use to prepare food lateron.
BigFan
Profile Blog Joined December 2010
TLADT24920 Posts
April 03 2017 23:53 GMT
#8
On April 03 2017 11:46 reneg wrote:
Show nested quote +
On April 02 2017 18:54 CuckFapitalism wrote:
I once fixed my graphics card by putting it in the oven for 10-15 minutes on 150C. It sounds insane but it works because at the temperature none of the electric parts get damaged, but the solder melts and reforms any broken bonds.

This was, however, on an 8800GT Nvidia card which was well known for this problem. This has also worked for a friend.

Good Luck!


You're right - that does sound absolutely insane.

It sounds insane but there are enough people that have tried this and confirmed that it works, not that I would do it lol.
Former BW EiC"Watch Bakemonogatari or I will kill you." -Toad, April 18th, 2017
juicyjays
Profile Joined April 2017
3 Posts
April 05 2017 05:34 GMT
#9
Hi Need help, i used to run sc2 on high, i got a virus factory reset computer, killed the virus reinstalled windows and all of the drivers but now i cant run sc2 on any higher than low wtf?? have a geforce gtx660 graphics and i know it should work. it has done before, blizzards telling me no memory or no space but the computers fresh there should be lots, driver scanners telling me everythings up to date so idk what else to do
please help!
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