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battle.net account hacked - theories? - Page 2

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Go0g3n
Profile Blog Joined December 2009
Russian Federation410 Posts
March 24 2011 05:10 GMT
#21
Blizzard doesn't have a leak, they can't randomly "lose" a few account details every now and then, and have the other 15 million accounts secured.

It's either you have/had a keylogger, you used your password/email combo elsewhere, or simply got phished at some point earlier.
peekn
Profile Blog Joined June 2010
United States1152 Posts
March 24 2011 05:14 GMT
#22
On March 24 2011 14:10 Go0g3n wrote:
Blizzard doesn't have a leak, they can't randomly "lose" a few account details every now and then, and have the other 15 million accounts secured.

It's either you have/had a keylogger, you used your password/email combo elsewhere, or simply got phished at some point earlier.


I have a feeling it was something on the lines of this. But I would really suggest that you get an authenticator... really impossible for anything to hack you account at that point.
chestnutman
Profile Joined March 2011
176 Posts
March 24 2011 11:00 GMT
#23
Same thing happened to me today. No spyware or keylogger on my PC, password still got changed. I guess they hacked some fansite (not TL cause my pass on here is different) and stole the mail-pass combinations.
Seion
Profile Joined May 2010
United States45 Posts
March 24 2011 12:03 GMT
#24
I've had my Battle.net account hacked into before, and it wasn't because I shared my password or had a keylogger.

It turns out that my account had the same password and registered email that I used for a forum. Whoever did it used an exploit designed for older forum software and was able to retrieve emails/passwords. After that, they probably just entered the info in hopes of finding usable accounts. I can imagine they try the same thing for services like Paypal; fortunately my Paypal password is not used for anything else.

This happened to me shortly after Blizzard forced people to use your email as a login for Battle.net.

nyc863
Profile Blog Joined January 2011
200 Posts
March 24 2011 13:01 GMT
#25
regarding the chances of it being a hacked fan site .. that was my only plausible conclusion so I went through all my other/old site memberships and checked the few that had the same email/password, there were only three and they were not anything to do with gaming, let alone battle.net

100% definitely not a past phish. I should know that, I actually run a public database for submitted phishs, lol.

I wouldn't have posted unless I was confident it was not my fault. I've been using accounts and passwords forever. Like since the only browser was netscape with a grey background and a boat wheel for an icon. Always been careful, don't pick stupid passwords, never had an issue. And actually my security weakest link (the PC) is only used for SC2. Mostly I am on OSX and linux, and not for gaming. Not a keylogger/trojan either, unless it is one that all the scanners don't know about yet. But why go for a useless (non wow) battle.net account. It is puzzling.

At this point I feel that if my account got taken, it can happen randomly to anyone, regardless of their experience and how clean their PC is. Just have that feeling.
Obsolescence
Profile Joined August 2010
United States270 Posts
March 24 2011 13:14 GMT
#26
You could just start beating people up at random. Chances are 1 in 6-7 billion that you'll find the responsible party.

Seriously, however, that is pretty scary. Do you like using the authenticator?
It doesn't think. It doesn't feel. It doesn't laugh or cry. All it does from dusk till dawn is make the soldiers die. -Phyrexian Hulk
emythrel
Profile Blog Joined August 2010
United Kingdom2599 Posts
March 24 2011 13:21 GMT
#27
This case sounds like you use your bnet e-mail for other things. If you signed up to WoW or SC2 fansite with the same e-mail and password as ur bnet account, these things happen alot.

Some sites dont have any decent security for their databases, some outright use their site to gather login info to hack accounts, others just have security slip ups or get hacked themselves and their database gets stolen.

you should have an e-mail account that is solely for bnet, don't give it out, except for read-id (make sure you can trust the read id friends ;p) and don't use a password you normally use.

you have an authenticator now, so you shouldn't have any more issues, but you should still change u bnet e-mail as they have it now........

btw, "my password isn't guessable" isn't ever true. unless you use a hexcode, your password is always guessable. If there is a word and numbers, it can be guessed or cracked. Most people use the same e-mail and similar passwords for all their stuff... i.e the password always contains the word "smoke" with a comination of numbers either before or after, i know i certainly do this, that means if they got your e-mail from a fansite, they have part of your password.

Also, blizz passwords aren't case sensitive, to bnet smoke01010101 is as good as SMOKE01010101 or sMoKe01010101

so dont think that just by putting in different capitolization and using the same password makes you safe.
When there is nothing left to lose but your dignity, it is already gone.
Manimal_pro
Profile Joined June 2010
Romania991 Posts
March 24 2011 13:23 GMT
#28
i used to have crappy passwords but i changed to a 17 letter / numbers password to make sure it's never guessable. You have to check for spyware though, there is a high chance you got some loggers or backdoors open in your system.
If you like brood war, please go play brood war and stop whining about SC2
Elvin
Profile Blog Joined May 2010
149 Posts
March 24 2011 13:40 GMT
#29
I also got hacked 11hrs ago. I went to the http://eu.blizzard.com/support/article.xml?locale=en_GB&tag=cs&rhtml=true and sent a mail to blizz ,anything else I could do?
SmoKim
Profile Joined March 2010
Denmark10307 Posts
March 24 2011 16:11 GMT
#30
i got the same email, and i can't log into b.net now too
"LOL I have 202 supply right now (3 minutes later)..."LOL NOW I HAVE 220 SUPPLY SUP?!?!?" - Mondragon
SmoKim
Profile Joined March 2010
Denmark10307 Posts
March 24 2011 16:31 GMT
#31
On March 25 2011 01:11 SmoKim wrote:
i got the same email, and i can't log into b.net now too


secret question made the password reset, and now i can log in again, phew
"LOL I have 202 supply right now (3 minutes later)..."LOL NOW I HAVE 220 SUPPLY SUP?!?!?" - Mondragon
xilaratu
Profile Joined July 2010
United States233 Posts
March 24 2011 16:50 GMT
#32
My inactive wow account was recently hacked with no malware or anything also. Dunno how to help you though :\
god_forbids
Profile Joined October 2010
United States111 Posts
March 24 2011 17:06 GMT
#33
Ok folks, to add to this thread I just got a spam e-mail (account was fine, unhacked). Here is the full phish e-mail headers to contrast it with the one the OP received which was obviously legit from Blizzard. Lazy hackers sent it with Outlook :p

+ Show Spoiler +
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtTQ0w9Ng==
X-Message-Status: n
X-SID-PRA: noreply@blizzard.com <noreply@blizzard.com>
X-DKIM-Result: None
X-AUTH-Result: NONE
X-Message-Info: 2etWe3f/w1emhdx/aseFKHDeRIXblS05NUebFKyJdB3rpYGIwIDtbUDscaH+CV0K8iMU9a4LZQp1v9TUo4SY5xS/CoYFjFANCszgPfHkB1o=
Received: from ol.net ([124.237.78.196]) by bay0-mc3-f1.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675);
Thu, 24 Mar 2011 09:50:29 -0700
Message-ID: <46AC04C95C7AE8E4D3E5449FEC84B91D@ol.net>
From: "noreply@blizzard.com" <noreply@blizzard.com>
To: <god_forbids@hotmail.com>
Subject: Battle.net Account - Account Change Notice
Date: Fri, 25 Mar 2011 00:51:07 +0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0F03_010FBC5C.1CADF8A0"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.5512
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5512
Return-Path: nhrgpono@ol.net
X-OriginalArrivalTime: 24 Mar 2011 16:50:29.0373 (UTC) FILETIME=[950062D0:01CBEA43]


Text was: + Show Spoiler +
Hello,

This is an automated notification regarding your Battle.net account. Some or all of your contact information was recently modified through the Account Management website.

*** If you made recent account changes, please disregard this automatic notification.


*** If you did NOT make any changes to your account, we recommend you log in to Account Management review your account settings.

If you cannot sign into Account Management using the link above, or if unauthorized changes continue to happen, please contact Blizzard Billing & Account Services for further assistance.

Billing & Account Services can be reached at 1-800-59-BLIZZARD (1-800-592-5499 Mon-Fri, 8AM-8PM Pacific Time) or at billing@blizzard.com.

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Regards,

The Battle.net Support Team
Blizzard Entertainment
www.blizzard.com/support
Online Privacy Policy


Link "Account Management" was to: + Show Spoiler +
http://www.battle.net.login.zh.suppor.management.xml.admin-suppor-wowaccountadmin.com/login/en/login.asp?ref=https%3A%2F%2Fus.battle.net%2Faccount%2Fmanagement%2Fbeta-profile.xml&app=bam
Junkka: "I prepared this" Protoss hwaiting!!!
SecretA5DC
Profile Joined December 2010
Korea (South)225 Posts
March 24 2011 17:07 GMT
#34
Just call them and explain your situation
Character
Profile Joined February 2010
Canada18 Posts
March 24 2011 17:39 GMT
#35
I just got an email that reads very much like god_forbids. I don't think I've ever gotten spam or a phish from this email though. I only go to maybe 5 site on my SC comp. No Jpronz. So I think it's clean.

Here's part of the header:
Received: from uw1-web-35-blade04.wowadmin.net (uw1-web-35-blade04.wowadmin.net [10.48.58.64]) by smtp11.us.worldofwarcraft.com (8.13.8/8.13.8) with ESMTP id p2OFwf51028793
humblegar
Profile Blog Joined October 2004
Norway883 Posts
Last Edited: 2011-03-24 17:53:20
March 24 2011 17:49 GMT
#36
I've never been hacked before, and can't remember the last time I had a trojan or virus. But I entered my password for facebook at an internet cafe in Crete once. In my laziness it was the same as my wow-account and it was promptly hacked and used to sell gold :p

Of course checking the headers will tell you if the address is real or not; and you can always open the blizzard support page to make sure in stead of replying or using links in the email itself.
lolton
Profile Joined March 2011
Germany6 Posts
March 24 2011 17:55 GMT
#37
On March 24 2011 10:43 Naicella wrote:
I have a wow account that was hacked. I didn't have an authenticator. I used a gmail account only for battle.net nothing else. I didn't log in anywhere but my home. i use no wifi. i live alone. My password was 16 characters letter/number/upper and lowercase and was still hacked.


One problem with the battle.net passwords: they aren't case-sensitive. if you write "pAsSwoRd" or "password" doesn't really make a difference, can't explain why but this is a serious flaw in the hash-functions or whatever they are using for storing the passwords.

Don't know about the length of the password, but iirc someone told me that after the 8th character or so it also doesn't matter what you write, can't check this right now.

So perhaps if both things are true and your first 8 letters of the password are easy to guess, maybe there is the problem with bruteforcing.

But as I said, I can't verify the length part atm, the part about case sensitivity is true, tested this myself a while ago.
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