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SC2: Out the range

Forum Index > Tech Support
Post a Reply
NrG.Bamboo
Profile Blog Joined December 2006
United States2756 Posts
Last Edited: 2010-11-20 17:21:04
November 20 2010 16:23 GMT
#1
As of November 16, whenever I open SC2 at all, a big black screen with a blue box in the middle says:

Attention
Out the range
H: 93.5Khz V: 74.9hz

(Yes, it says out the range, not out of range, :p) Now, as I am in the process of typing the content of this thread, I took a screenshot for you guys to see the box, but this shows up in the image, but not on my monitor!

+ Show Spoiler +
[image loading]


I originally thought it was a video card driver issue, so I uninstalled (with many errors along the way) and reinstalled my driver, updated direct-x, and reinstalled SC2. Since nothing changed, and the image isn't showing up on my monitor, I think it may just be a monitor issue. I use a big old generic CRT.

Additional clues!:

~My other higher-graphics games (dragon age) are playing significantly slower (again, made me think video card), and SC2 has been running slower recently as well.
~When I open SC2, I get a message saying that Windows has changed my color scheme back to Basic Windows 7, and will change back when my program is off.
~My computer specs are all fine and dandy except the stone-age monitor
4.00 GB RAM
2.9GHz AMD Athlon II X3 435 Processor
ATI Radeon HD 4600 Series video card
Windows 7 64bit

Thanks in advance for your ideas!
I need to protect all your life you can enjoy the vibrant life of your battery
Liveon
Profile Blog Joined September 2010
Netherlands1083 Posts
November 20 2010 16:41 GMT
#2
I think the problem lies with your monitor. you could try a monitor with a higher refresh rate or a higher resolution. What could work too is to adjust the resolution manually (probably in the register of your pc, but you should ask someone with more knowledge than me for that). I had the same problem with C&C Generals
Hearthstone manager ECVisualize, Head Admin DSCL
Akill_
Profile Joined November 2008
United Kingdom80 Posts
November 20 2010 17:00 GMT
#3
yea the message means either Sc2 is set to boot into a refresh rate your monitor cannot handle, or that its set to boot into a resolution your monitor cannot handle.

I dont know where it might be, but there is bound to be a config file for sc2 somewhere on your computer that you can investigate in order to change it.
Issor
Profile Blog Joined April 2010
United States870 Posts
Last Edited: 2010-11-20 17:05:54
November 20 2010 17:02 GMT
#4
What particular kind of monitor do you have? This issue is likely with your monitor's refresh rate. SC2 is apparently set to a refresh rate that is quite high.
PREWTAHS
Profile Joined March 2010
Armenia24 Posts
November 20 2010 17:07 GMT
#5
Go into your variables.txt and tinker with the resolution width and height.
NrG.Bamboo
Profile Blog Joined December 2006
United States2756 Posts
Last Edited: 2010-11-20 17:21:25
November 20 2010 17:20 GMT
#6
On November 21 2010 02:02 Issor wrote:
What particular kind of monitor do you have? This issue is likely with your monitor's refresh rate. SC2 is apparently set to a refresh rate that is quite high.

My monitor is a very old generic CRT. When I find it in Devices Manager, It just says "Generic non-PnP Monitor"

And the refresh rate only goes up to 85 hz.

Also I forgot to mention that I did reinstall SC2 as well.
I need to protect all your life you can enjoy the vibrant life of your battery
Reapercometh
Profile Joined September 2010
United States46 Posts
November 20 2010 17:55 GMT
#7
Definitely sounds like a monitor issue. The fact you can screenshot your login screen but can't see it shows the graphics card is fine your monitor can't handle the refresh most likely or for some reason SC2's refresh got set really high on accident.

Did it work before the reinstall?
NrG.Bamboo
Profile Blog Joined December 2006
United States2756 Posts
November 20 2010 18:04 GMT
#8
On November 21 2010 02:55 Reapercometh wrote:
Definitely sounds like a monitor issue. The fact you can screenshot your login screen but can't see it shows the graphics card is fine your monitor can't handle the refresh most likely or for some reason SC2's refresh got set really high on accident.

Did it work before the reinstall?

No, I reinstalled SC2 in an effort to maybe set back my refresh settings or make something happen. Oh well, if it is a monitor issue I might as well look at getting a new one (a well overdue project).

And Black Friday is coming up, too.
I need to protect all your life you can enjoy the vibrant life of your battery
Reapercometh
Profile Joined September 2010
United States46 Posts
Last Edited: 2010-11-20 18:10:07
November 20 2010 18:08 GMT
#9
One thing i could suggest trying. There seems to be a fix that works for some people. Is manually entering your Resolution into the Variables.txt file.

My documents ->Starcraft2

video kind of explaining it



so if your rez was 1024x768


The lines i should add are

height=768

width=1024


This may not work but it couldn't hurt to try
NrG.Bamboo
Profile Blog Joined December 2006
United States2756 Posts
November 20 2010 21:23 GMT
#10
On November 21 2010 03:08 Reapercometh wrote:
One thing i could suggest trying. There seems to be a fix that works for some people. Is manually entering your Resolution into the Variables.txt file.

My documents ->Starcraft2

video kind of explaining it

http://www.youtube.com/watch?v=4GfI9b2VPwU

so if your rez was 1024x768


The lines i should add are

height=768

width=1024


This may not work but it couldn't hurt to try

I did try this, but with no effect.

Thanks though.
I need to protect all your life you can enjoy the vibrant life of your battery
Liveon
Profile Blog Joined September 2010
Netherlands1083 Posts
Last Edited: 2010-11-20 22:47:14
November 20 2010 22:46 GMT
#11
may be this is an answer? http://answers.yahoo.com/question/index?qid=20100731224902AAI0tsp
Hearthstone manager ECVisualize, Head Admin DSCL
NrG.Bamboo
Profile Blog Joined December 2006
United States2756 Posts
November 21 2010 01:48 GMT
#12
Oh thank you everybody! I'm not sure exactly what solved my issue, I did a lot of changes all at once before restarting, but it works now!
I need to protect all your life you can enjoy the vibrant life of your battery
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