• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EDT 18:03
CEST 00:03
KST 07:03
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
Team TLMC #5 - Finalists & Open Tournaments1[ASL20] Ro16 Preview Pt2: Turbulence10Classic Games #3: Rogue vs Serral at BlizzCon9[ASL20] Ro16 Preview Pt1: Ascent10Maestros of the Game: Week 1/Play-in Preview12
Community News
StarCraft II 5.0.15 PTR Patch Notes126BSL 2025 Warsaw LAN + Legends Showmatch2Weekly Cups (Sept 8-14): herO & MaxPax split cups4WardiTV TL Team Map Contest #5 Tournaments1SC4ALL $6,000 Open LAN in Philadelphia8
StarCraft 2
General
StarCraft II 5.0.15 PTR Patch Notes Team TLMC #5 - Finalists & Open Tournaments #1: Maru - Greatest Players of All Time Team Liquid Map Contest #21 - Presented by Monster Energy Weekly Cups (Sept 1-7): MaxPax rebounds & Clem saga continues
Tourneys
KSL Week 80 Stellar Fest StarCraft Evolution League (SC Evo Biweekly) RSL: Revival, a new crowdfunded tournament series SC2's Safe House 2 - October 18 & 19
Strategy
Custom Maps
External Content
Mutation # 491 Night Drive Mutation # 490 Masters of Midnight Mutation # 489 Bannable Offense Mutation # 488 What Goes Around
Brood War
General
BW General Discussion Diplomacy, Cosmonarchy Edition ASL20 General Discussion Soulkey on ASL S20 ASL TICKET LIVE help! :D
Tourneys
[ASL20] Ro16 Group D BSL 2025 Warsaw LAN + Legends Showmatch [ASL20] Ro16 Group C Small VOD Thread 2.0
Strategy
Simple Questions, Simple Answers Muta micro map competition Fighting Spirit mining rates [G] Mineral Boosting
Other Games
General Games
Borderlands 3 Stormgate/Frost Giant Megathread Path of Exile Nintendo Switch Thread General RTS Discussion Thread
Dota 2
Official 'what is Dota anymore' discussion LiquidDota to reintegrate into TL.net
League of Legends
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Heroes of StarCraft mini-set
TL Mafia
TL Mafia Community Thread
Community
General
Things Aren’t Peaceful in Palestine US Politics Mega-thread The Big Programming Thread UK Politics Mega-thread Russo-Ukrainian War Thread
Fan Clubs
The Happy Fan Club!
Media & Entertainment
Movie Discussion! [Manga] One Piece Anime Discussion Thread
Sports
2024 - 2026 Football Thread Formula 1 Discussion MLB/Baseball 2023
World Cup 2022
Tech Support
Linksys AE2500 USB WIFI keeps disconnecting Computer Build, Upgrade & Buying Resource Thread High temperatures on bridge(s)
TL Community
BarCraft in Tokyo Japan for ASL Season5 Final The Automated Ban List
Blogs
Too Many LANs? Tournament Ov…
TrAiDoS
i'm really bored guys
Peanutsc
I <=> 9
KrillinFromwales
A very expensive lesson on ma…
Garnet
hello world
radishsoup
Lemme tell you a thing o…
JoinTheRain
Customize Sidebar...

Website Feedback

Closed Threads



Active: 1738 users

Support FAQ and Guides

Forum Index > Tech Support
Post a Reply
Plexa
Profile Blog Joined October 2005
Aotearoa39261 Posts
Last Edited: 2011-10-08 03:05:23
July 28 2010 14:48 GMT
#1
This is a thread dedicated to collecting all the little gems of advice given on TeamLiquid and putting them under one roof. In this thread you will find a comprehensive list of common support problems and any tech related guides. Please consult this thread first before you open a new thread - moderators will not look kindly on people who don't use the search function before posting!


General Support


+ Show Spoiler [FAQ] +
I want to build a computer, help me!
See this thread or this thread. Don't make a thread about it unless you have a very good reason to do so. If you really want to discuss it, then use the first thread linked.

+ Show Spoiler [Guides] +
The Giant Anti-spyware/Anti-Virus Thread - by jimminy_kriket
This thread is a comprehensive collection of information about anti-spyware and anti-virus tools. There are a variety of problems that people have posted in the thread that were answered by TL as well. A very useful thread for those who are lost when it comes to protecting their computer.

Securing Your Computer - by R1CH
This thread provides a detailed and comprehensive guide on how to secure your computer from threats. You probably aren't even aware of all the exploits possible on your computer at the moment, thread thread is designed to change that.

How to help prevent RSI - By Smgzy
As avid nerds, RSI is one of the conditions we all have to be aware of. This thread will educate you about the condition, and how you can prevent yourself from getting it!

How to block ads on Livestream - by Mystlord
Ever get annoyed by those damn ads that keep popping up on Livestream? Well here is a way to stop them! For good!

Hackintosh - how to - by maleorderbride
Hackintoshin' it. Building the computer, tweaking and overclocking the BIOS, installing OS X, drivers, and boot manager.

Building a computer - part 1, part 2 - by FragKrag, mahnini and deconduo
If you want to build a computer, consult these threads for information

The Ultimate Mouse Thread - by TheToast
Absolutely everything you would need to know about mice

How to increase your LiveStream quality - by ProHellZerg

A really neat way to increase the quality you are able to stream via LiveStream without upgrading anything.

Blue Screen of Death Guide - by HackBenjamin
A simple breakdown of how to diagnose the error codes when you get a BSOD



Starcraft 2 - General


+ Show Spoiler [FAQ] +
I want to build a computer, will it run SC2?
See this thread or this one. Don't make a thread about it unless you have a very good reason to do so. The official Blizzard announcement about this can be found here

Can I install Starcraft 2 on multiple computers?
Yes, but you will still only have one battle.net account meaning only one can be playing online at any given moment.

Argh! I keep dropping in game? What's going on?
Some people who upgraded their game from a trial version have been plagued by constant disconnects once they upgraded to the full version. So far as we know, Blizzard do not have a fix for this just yet. It's also possible this might be related to whether you have the Beta still installed or not (so try uninstalling that if you have it). If you did not upgrade your game from a trial version, then we don't know why you are dropping - post on the blizzard forums or ask here nicely.

I can't uninstall the Beta... help?
See this thread. The jist of it is, it's annoying and you're going to have to do it manually.

+ Show Spoiler [Guides] +
How to never save a replay again - by tdhz77 and Blahman
This is a workaround for auto-saving replays since they automatically delete after you get about 25. There are two solutions offered, both work so give it a try!

Paged memory problem fix - by R1CH
The paged memory problem plagued some users during the beta, if you are encountering this problem in the retail version then this guide should be able to set you straight.

Starcraft 2 on Linux - part 1, part 2 - by deadalnix
Some details about how to play SC2 on Linux, and what you need for it to work!

Customised Hotkeys - by Tamerlane
Want to customise your hotkeys? Blizzard will allow you to do it eventually, but in the mean time you can do it yourself using this guide.



Starcraft 2 - Hardware


+ Show Spoiler [FAQ] +
I want to build a computer, will it run SC2?
See this thread or this one. Don't make a thread about it unless you have a very good reason to do so.

Will my GFX Card run SC2?
See this thread (and don't make a thread about it).

Starcraft 2 is causing my GFX card to overheat, help!
See this thread and the guide written by R1CH linked within that.

Help! I have red squiggle lines running down my monitor
Users with a 8800GT graphics card have been able to solve this problem by setting frameratecap=60 in variables.txt in your document (See this thread). This may work for other graphics cards if you are having this issue, but so far the 8800GT is the only one that has been acting up in this manner.

+ Show Spoiler [Guides] +
The Starcraft 2 Computer Thread - by FragKrag
Will your computer run Starcraft 2? This thread has all the information you will need to see if it will work. Truly amazing resource.

Boosting your FPS - by Dankmids
Manually editing your graphics configuration in SC2 so you can get better performance out of your GFX card. Useful for those with cheaper cards. May not be as effective in the Retail version as it was in the beta.

Capping your FPS (stop your GFX card from overheating) - by R1CH
For those of you with super powerful gfx cards, your card may be overworking and heating up unnecessarily. R1CH gives you a simple fix to prevent this



Battle.net

+ Show Spoiler [FAQ] +
How can I switch servers?
At the moment the game is region locked so they only way to switch servers is to buy and install multiple copies of the game. The installation part is particularly annoying. Girlscoutcookie is currently working on an easier way, and you can follow his progress in this thread.

How can I change the language on my client?
Follow the instructions in this post.

What languages are available to each region?
North America: English (US) [enUS]
Latin America: Spanish (Mexico) [esMX], Portuguese (Brazil) [ptBR]
EU: English (UK) [enGB], German [deDE], Spanish (Spain) [esES], French [frFR], Italian [itIT], Polish [plPL], Russian [ruRU]
Korea: Korean [koKR]
Taiwan: Traditional Chinese [zhTW]
China: Simplified Chinese [zhCN]
SouthEastAsia: English (Singapore?) [enSG]

How does matchmaking/divisions work?
No one really knows exactly how they work, but we have a few good ideas. This thread explains what we know about the matchmaking system. And this thread is a fairly comprehensive discussion about how divisions work (with some mention of matchmaking as well).

Once B.net logs into Facebook, how do I get it to sign out?
menu > options > battle.net > logout of facebook. That should do the trick!

I just installed the game and I can't log in - It tells me I don't own a copy of StarCraft 2?
This problem can be fixed 90% of the time by simply changing your Battle.net account password - bizarre, but it works. If this fails, make a thread about it.

How can I view a global ranking?
You can't. Chances are, though, that very shortly some websites will be able to provide you with a global ranking. If one comes about it will be posted here. In the mean time, you can get an idea for who the top players are by using the method explained in this thread.


+ Show Spoiler [Guides] +
An incomplete guide to the Battle.net match making system - by Tamerlane
The Battle.net match making system is a bit of a mystery to everyone, this thread is an attempt to unravel some of those mysteries.

How to change the language on your SC2 - by Girlscoutcookie
Allows you to change the language on your client to a different region. Very useful if you hate your localized setings.
Administrator~ Spirit will set you free ~
Plexa
Profile Blog Joined October 2005
Aotearoa39261 Posts
Last Edited: 2010-07-29 08:16:08
July 28 2010 14:48 GMT
#2
No doubt many of you are sitting there thinking, how can I help?. Simple, if you see an awesome guide about something support related, let us know! Think you're knowledgeable about something? Write it up in a guide. If you see a question being commonly asked, or you have an answer to one of the questions below, contact us! You can do that by posting in this thread or PMing a staff member like Plexa or Carnac.

We are currently looking for solutions to the following questions:
+ Show Spoiler [Questions] +
Is there are workaround for this?

What regions are tied to which servers

How do you switch servers?
We have a partial solution for Taiwan only at the moment.

Is there a direct DL for the Day 0 patch?
Administrator~ Spirit will set you free ~
Julmust
Profile Blog Joined November 2008
Sweden4867 Posts
July 28 2010 17:08 GMT
#3
Could you please change the answer to "I just installed the game and I can't log in - It tells me I don't own a copy of StarCraft 2?" to something like:
"This problem can, 90% of the time, be fixed by changing your battle.net password. Sometimes once is enough but some people have to change it upwards to 10 times."
AdministratorI'm dancing in the moonlight
Girlscoutcookie
Profile Joined May 2010
United States244 Posts
Last Edited: 2010-07-29 15:23:39
July 28 2010 23:55 GMT
#4
Questions you need answers to:
What languages are available to each region?
Region: Language (Country) [languageCode] {productLocale}
North America: English (US) [enUS]
Latin America: Spanish (Mexico) [esMX], Portuguese (Brazil) [ptBR]
EU: English (UK) [enGB], German [deDE], Spanish (Spain) [esES], French [frFR], Italian [itIT], Polish [plPL], Russian [ruRU]
Korea: Korean [koKR]
Taiwan: Traditional Chinese [zhTW]
China: Simplified Chinese [zhCN]
SouthEastAsia: English (US) [enUS] {enSG}
SC2 Relocalizer - http://bit.ly/dl9icw
yrba1
Profile Joined June 2010
United States325 Posts
Last Edited: 2010-07-29 08:15:31
July 29 2010 08:01 GMT
#5
Alright so I currently play SC2 on all low settings (with exception to unit models on high as well as portraits in 3D) with a low-end 9300GE and I'm pretty much stuck with this Stone Age technology until I'm finished with my senior year in high school, so no advising for an upgrade, s'il vous plait.

I tend to have 40-60 FPS on simple terrain with few units but when a bunch of units come en masse or when I'm getting a visual on creep, it'll tear down to 20-30 FPS and I got terrible, terrible FPS when playing the Zero Hour mission towards the end where all those zerg units are just swarming everywhere on the map.

Now to the title, I need the walkthrough on how to overclock this outta date material, does it have potential to damage my internal hardware? Will I be able to keep my FPS on at least 30 even on significantly large battles? Will I need a cooling system if I do so?

Here are some other info I have:
Quad core Q6600 2.4Ghz
3.2GB RAM
Have a 1920x1280 monitor but play on 1400x900
Plexa
Profile Blog Joined October 2005
Aotearoa39261 Posts
July 29 2010 08:08 GMT
#6
SC2 - Hardware
Guides
Boosting your FPS
....
Administrator~ Spirit will set you free ~
FragKrag
Profile Blog Joined September 2007
United States11552 Posts
July 29 2010 08:10 GMT
#7
Parts of the SC2 Computer Guidelines thread are pretty out of date t-t
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
Plexa
Profile Blog Joined October 2005
Aotearoa39261 Posts
July 29 2010 08:15 GMT
#8
On July 29 2010 17:10 FragKrag wrote:
Parts of the SC2 Computer Guidelines thread are pretty out of date t-t

It's still a fairly good resource, you should consider updating it if you get time
Administrator~ Spirit will set you free ~
Girlscoutcookie
Profile Joined May 2010
United States244 Posts
July 29 2010 18:40 GMT
#9
On July 28 2010 23:48 Plexa wrote:
Is there are workaround for region-locked languages?

Yes! Within the localized MPQs, you can replace the localization files of a language supported in the region in which you wish to play with those of the language you wish to use. There is a tool in progress available to automate this task located here.

On July 28 2010 23:48 Plexa wrote:
What regions are tied to which servers

us.logon.battle.net: North America, Latin America
eu.logon.battle.net: EU
kr.logon.battle.net: Korea, Taiwan
cn.logon.battle.net: China

On July 28 2010 23:48 Plexa wrote:
How do you switch servers?

Magic Within the Starcraft II\Mods\Core.SC2Mod\Base.SC2Data MPQ archive there is a file named "ProductLocale.txt" containing the four character locale code for your client. Starcraft II uses this to determine its logon server. If you change it to another four character code, it will attempt to connect to that server. Note: You client must also have appropriate locale files for this region to successfully connect without error.
Supported language codes are (by region)
North America: enUS
Latin America: esMX, ptBR
EU: enGB, frFR, deDE, esES, plPL, ruRU, itIT
Korea: koKR
Taiwan: zhTW
China: zhCN

Can we use this "ProductLocale.txt" file to connect to custom Battle.net servers?
Yes! (if they existed). Starcraft II uses the four character locale code specified in this folder to determine its patch, nydus, and logon servers. If the locale code is xxYY, it will attempt to connect to xxyy.patch.battle.net, xxyy.nydus.battle.net, and xxyy.logon.battle.net, even if this locale code isn't supported by Blizzard. With this, you could modify your host file (or the network DNS server in a LAN environment) to point your custom locale code to the server of your choosing.

On July 28 2010 23:48 Plexa wrote:
Is there a direct DL for the Day 0 patch?

I have no idea.

I should probably just start a thread with everything I've learned about SC2's inner workings...
SC2 Relocalizer - http://bit.ly/dl9icw
TriniMasta
Profile Joined December 2009
United States1323 Posts
August 01 2010 09:34 GMT
#10
Wow are you serious, now you open it? I got banned 2 times for posting tech support questions, even related to StarCraft T.T
정명훈 FIGHTING!!! Play both T and P.
Redunzl
Profile Blog Joined January 2010
862 Posts
Last Edited: 2010-08-01 12:01:57
August 01 2010 12:01 GMT
#11
nothing in here about "association required"
i havent been able to login to bnet because of this.

with winxp and win7 same result.
us bnet account, downloaded US dvd iso.
game installs and updates but i am unable to login.

changed my password, address, email, etc countless times.
SparKliff
Profile Joined August 2010
Brazil1 Post
Last Edited: 2010-08-16 23:43:57
August 16 2010 23:43 GMT
#12
We will do a tournament here in Brazil with 6 Pcs simultaneously connected.

What is the fee for each PC UPLOAD? we have 10MB download and 800kbits Upload!!

I NEED THIS information, what blizzard dont provides this info???
NotTheMonker
Profile Blog Joined July 2009
United States131 Posts
August 27 2010 04:49 GMT
#13
Here's an issue I had, which, while not specifically Starcraft related, may be encountered by many TL members.

I have an Asus G72 Notebook with Windows 7 64 bit. I have Steam set to run on startup. One day, my computer kept on completely freezing every time i started it. If I manually turned it off and started in safe mode, it would start just fine. Basically, after extensive investigation, I uninstalled Steam, and my computer started working fine again.

Main point: If your computer freezes often on startup, try uninstalling Steam.
You cant be a good rapper without rhymes, and you cant be a good Pokemon trainer without CATCHING MORE POKEMON.
Contraud
Profile Joined August 2010
Canada13 Posts
September 28 2010 17:59 GMT
#14
I have a question,

What is with TL staff and immediately closing all threads having to do with the fact that Starcraft is shutting itself down, isn't this kind of a big deal for a SC forum?
I'm against picketing, but i don't know how to show it.
Labrop
Profile Joined October 2010
Chile2 Posts
October 09 2010 03:35 GMT
#15
Sorry if this is a stupid question but.. Im planning on buying the digital download of SC2 from Blizzard. How does this works?..

I would be able to download it as many times as i want?
Will i get the game as soon as i finish the online payment?
Girlscoutcookie
Profile Joined May 2010
United States244 Posts
October 13 2010 12:04 GMT
#16
On October 09 2010 12:35 Labrop wrote:
Sorry if this is a stupid question but.. Im planning on buying the digital download of SC2 from Blizzard. How does this works?..

I would be able to download it as many times as i want?
Will i get the game as soon as i finish the online payment?

Yes, and yes.
SC2 Relocalizer - http://bit.ly/dl9icw
tofucake
Profile Blog Joined October 2009
Hyrule19087 Posts
October 20 2010 20:19 GMT
#17
On September 29 2010 02:59 Contraud wrote:
I have a question,

What is with TL staff and immediately closing all threads having to do with the fact that Starcraft is shutting itself down, isn't this kind of a big deal for a SC forum?

1000 threads about a single topic instead of 1001 threads about a single topic doesn't mean that topic is somehow not important.
Liquipediaasante sana squash banana
Khaotica
Profile Joined November 2010
Korea (South)2 Posts
November 06 2010 07:49 GMT
#18
Hi, Im currently living in Sth Korea
If i follow \/
"How can I switch servers?
At the moment the game is region locked so they only way to switch servers is to buy and install multiple copies of the game. The installation part is particularly annoying. Girlscoutcookie is currently working on an easier way, and you can follow his progress in this thread."

Then will i be able to play my Australia, New Zealand & South East Asia version of SC2 in Korea?
Many Thanks.
Protoss2
Profile Joined September 2011
Mexico2 Posts
Last Edited: 2011-09-11 19:14:32
September 11 2011 19:12 GMT
#19
Hi, I have days trying to buy a cd key(Taiwan-Corea), and try the blizzard store, talking on the phone, and nothing, I hope can help me please.
thanks

sorry for my englis, is bad, i from mexico xD
I think the section is not indicated, but I am new and do not let me create topics xD.

GREETINGS

hola
Please log in or register to reply.
Live Events Refresh
Next event in 4h 57m
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
ZombieGrub179
Nathanias 107
StarCraft: Brood War
Britney 14525
Dewaltoss 110
LaStScan 96
Shine 52
NaDa 14
Dota 2
NeuroSwarm143
Counter-Strike
Fnx 1356
kRYSTAL_14
Heroes of the Storm
Trikslyr57
Other Games
summit1g7533
tarik_tv5721
FrodaN4035
Grubby2544
gofns1906
Sick131
C9.Mang0120
KnowMe112
XaKoH 94
ViBE48
PPMD35
Chillindude17
Organizations
StarCraft 2
angryscii 38
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
sctven
[ Show 18 non-featured ]
StarCraft 2
• Sammyuel 85
• RyuSc2 47
• IndyKCrew
• sooper7s
• AfreecaTV YouTube
• intothetv
• Kozan
• LaughNgamezSOOP
• Migwel
StarCraft: Brood War
• RayReign 16
• FirePhoenix16
• STPLYoutube
• ZZZeroYoutube
• BSLYoutube
League of Legends
• Doublelift4325
Other Games
• Scarra1138
• imaqtpie935
• Shiphtur242
Upcoming Events
Korean StarCraft League
4h 57m
BSL Open LAN 2025 - War…
9h 57m
RSL Revival
11h 57m
Reynor vs Cure
TBD vs Zoun
OSC
22h 57m
BSL Open LAN 2025 - War…
1d 9h
RSL Revival
1d 11h
Classic vs TBD
Online Event
1d 17h
Wardi Open
2 days
Monday Night Weeklies
2 days
Sparkling Tuna Cup
3 days
[ Show More ]
LiuLi Cup
4 days
The PondCast
5 days
CranKy Ducklings
6 days
Liquipedia Results

Completed

Proleague 2025-09-10
Chzzk MurlocKing SC1 vs SC2 Cup #2
HCC Europe

Ongoing

BSL 20 Team Wars
KCM Race Survival 2025 Season 3
BSL 21 Points
ASL Season 20
CSL 2025 AUTUMN (S18)
LASL Season 20
RSL Revival: Season 2
Maestros of the Game
StarSeries Fall 2025
FISSURE Playground #2
BLAST Open Fall 2025
BLAST Open Fall Qual
Esports World Cup 2025
BLAST Bounty Fall 2025
BLAST Bounty Fall Qual
IEM Cologne 2025
FISSURE Playground #1

Upcoming

2025 Chongqing Offline CUP
BSL World Championship of Poland 2025
IPSL Winter 2025-26
BSL Season 21
SC4ALL: Brood War
BSL 21 Team A
Stellar Fest
SC4ALL: StarCraft II
EC S1
ESL Impact League Season 8
SL Budapest Major 2025
BLAST Rivals Fall 2025
IEM Chengdu 2025
PGL Masters Bucharest 2025
Thunderpick World Champ.
CS Asia Championships 2025
ESL Pro League S22
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2025 TLnet. All Rights Reserved.