What is the bug?
A cyclone is bugged when it believes it is locked onto an enemy unit when it actually isn't. This makes the cyclone unable to attack. (The target unit will also permanently keep the "locked-on buff" icon on its command card)
How does this bug occur?
This bug can occur whenever the cyclone lock is broken while the target is still within the 9 leash range. Examples are when the target is picked up by a warp prism, enters a bunker/extractor/etc, burrows/cloaks, when vision of the target is lost due to high ground, etc, etc. Most of the time, when the lock is broken within 9 range, the cyclone is fine, but when the bug does occur, it is always from a <9range leash break.
What can a bugged cyclone do?
When bugged, the cyclone is unable to lock-on or auto-attack. Target-fire and a-move won't attack, and the lock-on ability isn't available.
How can I fix a bugged cyclone?
When bugged, normal ways to break a lock-on like: issuing a different attack command, entering a medivac, running far away, etc, won't remove this phantom lock. The only way to release it, is to press ESC/cancel on the cyclone itself or kill its original enemy target.