MLG Spring Arena 1 Broadcast Details - Page 26

I tried to renew my MLG-gold during MLG Columbus as you guys said it was last chance to get MLG Gold - I already had MLG Gold until July 2012 but wanted to make sure I had another year of MLG gold - However, every time I tried to pay, the website came up with a weird error - I tried to pay 2 times with credit card (International card that I use for E-shopping) and 1 time with Paypall, all gave errors. After that, I realized that my MLG Gold subscription hadn't been renewed and still ran untill July 2012(I originally purchased MLG Gold July 2012) so I sent them a mail that I would very much like to have my 30$ refunded (Withdrawn from my paypall + 2x 30$ withdrawn from debit card) - Start from the bottom please - Note: support@mlgpro.com is the e-mail adress you are presented with after a purchase: support@mlgpro.com

*Note - I havent recieved any word after the last automated responce on the 9th of April 2012


Start from the bottom please, to get a timeline :-) Starting off with a copy paste of my current paypal:

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Business Name:
Major League Gaming Inc. (The recipient of this payment is Verified)
Email:
support@mlgpro.com

Total amount:
-$29.99 USD
Fee amount:
$0.00 USD
Net amount:
-$29.99 USD (equals -173.36 DKK)

Conversion from:
-173.36 DKK
Conversion to:
$29.99 USD
Exchange rate:
1 Danish Krone = 0.173001 U.S. Dollars

Sales Tax:
$0.00 USD

Invoice ID:
MLGXR3367732742
Date:
Mar 25, 2012
Time:
21:29:28 GMT+02:00
Status:
Completed

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I have forwarded this e-mail to support@majorleaguegaming.com: - Unfortunately, my e-mail hasn't kept record of this specific sent item :S (First item below is a confirmation e-mail from said support account)

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Re: Fw: Fwd: Double purchase of MLG Gold
Major League Gaming | APR 09, 2012 | 09:08PM UTC
Thank you for submitting your request. We have received your request and are working on responding to you as soon as possible. If you have any additional information to add to this case, please reply to this email.

Thanks in advance for your patience and support.
This message was sent to XXXXXX@gmail.com in reference to Case #36123.

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---------- Forwarded message ----------
From: <XXXXXXX@gmail.com>
Date: 2012/4/9
Subject: Fw: Fwd: Double purchase of MLG Gold
To: support@mlg.com


Hi MLG

Have you gotten a chance to look at this please?

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---------- Forwarded message ----------
From: <XXXXXXgmail.com>
Date: 2012/4/9
Subject: Fw: Fwd: Double purchase of MLG Gold
To: support@mlgpro.com

Hello MLG

I think you might have missed this e-mail.


/XXXXXX

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---------- Forwarded message ----------
From: <XXXXXXXX@gmail.com>
Date: 2012/3/27
Subject: Double purchase of MLG Gold
To: support@mlgpro.com


Hello MLG,

During the weekend, I wanted to make sure that I bought Gold membership, as you mentioned on the Central Starcraft 2-stream, that it would only be available during this weekend.

I did already buy Gold Membership back in July, however, and I still have 4 months of Gold of my previous purchase – I did not realize this at the time of purchase.

I would like to cancel my purchase, and let my previous Gold-membership run its course.

My username is XXXXXX, and used paypal as payment.

Thank you

Kind regards,
XXXXXXXXXXXXX

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Question is - Do I have to send this directly to Sundance in order to get some kind of response? I even paid for your Spring Arena, but my patience has its limits.........