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[GSL] 2012 Season 2 Code S Ro32 Group A - Page 125

Forum Index > StarCraft 2 Tournaments
Post a Reply
Prev 1 123 124 125 126 Next
Omnidroid
Profile Joined November 2011
New Zealand214 Posts
March 30 2012 03:15 GMT
#2481
NOOOOOOooooooo! DRG!!! T.T
wp TheStC wp.....
worldsnap
Profile Joined November 2010
Canada222 Posts
March 30 2012 03:22 GMT
#2482
On March 30 2012 08:09 MasterKang wrote:
Show nested quote +
On March 30 2012 08:01 HolyArrow wrote:
On March 30 2012 07:47 MasterKang wrote:
On March 30 2012 07:40 MONXY FIST wrote:
Whats this complaing about vods? Every season i have bought a pass the vods were all up within hours of the games this is the first time the vods have been late for me. People seriously need to relax.


They're running a business, they're not doing us a favor by putting up VODs so quickly, it's their job and their desire to put them up as fast as possible.


1. I'm not sure about this one, but where does it say that they guarantee vods go up within hours following the end of the broadcast for ticket-buyers? Furthermore, Gom has a great track record for uploading vods extremely promptly, so it makes sense to give them some breathing room in the rare case that they don't live up to expectations.

2. I don't mean to be condescending here, but have you ever done any sort of tech support for anything? Because, quite simply, sometimes shit doesn't work and just takes a while to get fixed.


What do you not understand about it's a fucking business. I don't give a fuck about tech support because they're a business and as a business, it's their job to provide the best service possible to their customers. If they don't feel like providing good service or don't have the resources to, then it's the customers right to complain and call for improvement.

Ever heard of "the customer is always right"? If a waiter took forever to bring you your food would you give him a generous tip? No you wouldn't, unless you're the most generous/stupid person in the world.


"the customer is always right" is just a stupid saying, and no one runs a business this way. please grow up.
Corsica
Profile Joined February 2011
Ukraine1854 Posts
March 30 2012 03:42 GMT
#2483
that means ST has a good chance now ! :D
LiamTheZerg
Profile Joined March 2011
United States523 Posts
March 30 2012 03:45 GMT
#2484
On March 30 2012 04:36 Ksquared wrote:
Life doesn't make sense anymore.


WHAT IS HAPPENING IN THE WORLD

;( drg no!
Jjakji | Sage | Seal | Shuttle | DongRaeGu | oGsTheSTC | Bomber | Curious | Oz
aintz
Profile Joined August 2010
Canada5624 Posts
March 30 2012 04:01 GMT
#2485
drg down.
Altern
Profile Joined September 2010
United States1053 Posts
March 30 2012 04:31 GMT
#2486
Man so sad for DRG...the zergs are becoming extinct in GSL D:
HolyArrow
Profile Blog Joined August 2010
United States7116 Posts
March 30 2012 04:35 GMT
#2487
On March 30 2012 08:20 MasterKang wrote:
Show nested quote +
On March 30 2012 08:12 sc14s wrote:
On March 30 2012 08:09 MasterKang wrote:
On March 30 2012 08:01 HolyArrow wrote:
On March 30 2012 07:47 MasterKang wrote:
On March 30 2012 07:40 MONXY FIST wrote:
Whats this complaing about vods? Every season i have bought a pass the vods were all up within hours of the games this is the first time the vods have been late for me. People seriously need to relax.


They're running a business, they're not doing us a favor by putting up VODs so quickly, it's their job and their desire to put them up as fast as possible.


1. I'm not sure about this one, but where does it say that they guarantee vods go up within hours following the end of the broadcast for ticket-buyers? Furthermore, Gom has a great track record for uploading vods extremely promptly, so it makes sense to give them some breathing room in the rare case that they don't live up to expectations.

2. I don't mean to be condescending here, but have you ever done any sort of tech support for anything? Because, quite simply, sometimes shit doesn't work and just takes a while to get fixed.


What do you not understand about it's a fucking business. I don't give a fuck about tech support because they're a business and as a business, it's their job to provide the best service possible to their customers. If they don't feel like providing good service or don't have the resources to, then it's the customers right to complain and call for improvement.

Ever heard of "the customer is always right"? If a waiter took forever to bring you your food would you give him a generous tip? No you wouldn't, unless you're the most generous/stupid person in the world.

"the customer is always right" to appease the customer, generally though if you come from a field of customer service.. they really aren't and tend to be dicks about it to boot (read: you are being a childish to really care that much about VODs being a little bit late for once)


I actually don't mind that the VODs are late. So no, I'm not being childish. I just find it ridiculous that someone is stupid enough to believe that it's excusable for a BUSINESS to lack in acceptable service just because they've provided good service in the past.

I guarantee you 100% that GOM and other business would agree completely with me. We pay them good money so we can get the best service they can provide. If they fail to do so, then they're not worth our money.


What you are doing is confusing stupidity with just being a reasonable, understanding person. I really don't understand such a hardline stance toward small slip-ups from a business in their services. There are other factors too. It's not a purely economic relationship. If the business has shown in the past to be attentive to their customer's needs with good PR, cultivating a good emotional relationship with their customers, then clearly, this business is going to (hopefully) find more understanding and forgiveness from their customers when a problem with service arises, as opposed to a business that treats its customers like shit. Gom, as far as I know, has treated its customers quite well, listening to feedback and interacting with the community on a friendly basis.

And if you truly think that a business isn't worth your money if you don't get the best service possible, then why are you still subscribing to the GSL? Gom usually gives good service, but sometimes they fall short, such as how the streams and site get overloaded during GSL finals, something which has happened many times in the past. Unless this is your first season, then I'm surprised you haven't dropped Gom altogether with such a high standard.
Aemilia
Profile Joined March 2012
344 Posts
March 30 2012 04:45 GMT
#2488
On March 30 2012 08:21 Mohdoo wrote:
Show nested quote +
On March 30 2012 08:16 Nick_54 wrote:
On March 30 2012 08:01 HolyArrow wrote:
On March 30 2012 07:47 MasterKang wrote:
On March 30 2012 07:40 MONXY FIST wrote:
Whats this complaing about vods? Every season i have bought a pass the vods were all up within hours of the games this is the first time the vods have been late for me. People seriously need to relax.


They're running a business, they're not doing us a favor by putting up VODs so quickly, it's their job and their desire to put them up as fast as possible.


1. I'm not sure about this one, but where does it say that they guarantee vods go up within hours following the end of the broadcast for ticket-buyers? Furthermore, Gom has a great track record for uploading vods extremely promptly, so it makes sense to give them some breathing room in the rare case that they don't live up to expectations.

2. I don't mean to be condescending here, but have you ever done any sort of tech support for anything? Because, quite simply, sometimes shit doesn't work and just takes a while to get fixed.


It says right on the videos page. "VODs are uploaded within 8 hours after LIVE." I'm pretty sure we are the only ones who have to pay for vods. Korean and Chinese viewers don't have to pay as far as I know. We should at least get quality service for our payment.


wtf really? T_T


They don't always have to pay for the game either, and I believe Koreans/Chinese buy WoW once rather than pay monthly.
RandomTask
Profile Joined August 2011
5 Posts
March 30 2012 04:59 GMT
#2489
The VODs are up.
snowbird
Profile Blog Joined October 2005
Germany2044 Posts
March 30 2012 05:12 GMT
#2490
Sorry about the later than usual VODs guys!
@riotsnowbird
samurai80
Profile Joined November 2011
Japan4225 Posts
March 30 2012 05:32 GMT
#2491
On March 29 2012 22:46 AxionSteel wrote:
I'm loving these results :D Although I would've loved Jjakji to advance as well

so u like tvt I guess...
zEnVy
Profile Joined June 2011
United States446 Posts
March 30 2012 05:37 GMT
#2492
Excuse my stupidity, but when does Naniwa play?
samurai80
Profile Joined November 2011
Japan4225 Posts
Last Edited: 2012-03-30 06:02:53
March 30 2012 06:02 GMT
#2493
On March 30 2012 08:09 MasterKang wrote:
Show nested quote +
On March 30 2012 08:01 HolyArrow wrote:
On March 30 2012 07:47 MasterKang wrote:
On March 30 2012 07:40 MONXY FIST wrote:
Whats this complaing about vods? Every season i have bought a pass the vods were all up within hours of the games this is the first time the vods have been late for me. People seriously need to relax.


They're running a business, they're not doing us a favor by putting up VODs so quickly, it's their job and their desire to put them up as fast as possible.


1. I'm not sure about this one, but where does it say that they guarantee vods go up within hours following the end of the broadcast for ticket-buyers? Furthermore, Gom has a great track record for uploading vods extremely promptly, so it makes sense to give them some breathing room in the rare case that they don't live up to expectations.

2. I don't mean to be condescending here, but have you ever done any sort of tech support for anything? Because, quite simply, sometimes shit doesn't work and just takes a while to get fixed.


What do you not understand about it's a fucking business. I don't give a fuck about tech support because they're a business and as a business, it's their job to provide the best service possible to their customers. If they don't feel like providing good service or don't have the resources to, then it's the customers right to complain and call for improvement.

Ever heard of "the customer is always right"? If a waiter took forever to bring you your food would you give him a generous tip? No you wouldn't, unless you're the most generous/stupid person in the world.

I really agree with HolyArrow. Well indeed, GOM has to do its job which is to provide video streaming and then vods to customers. But well if there is nothing written anywere saying when they should upload these vods, then it's how MasterKang say, "it's their job to provide the best service possible to their customers", nothing more, nothing less.

So now how if the best they can is actually already provided ? Uploading the vods fast almost every time and being a few hours late once every season or something might be just that, don't u think so ? So of course it's still up to the customer to complain about that, but it's also up to you not to pay for the service if you think it's not good enough.

I think there are not many guys not satisfied by the fact new vods can be late once every 20 times, being given customers actually had access to the stream and to older vods (in case they really had nothing else to do). But you seem to be a very demanding customer or you were too much used to a perfect service. Uploading vods within 20 hours is not even slow imo.
BathTubNZ
Profile Joined December 2011
New Zealand2556 Posts
March 30 2012 06:11 GMT
#2494
Wow, insane results, pity they are now skipping a week.
iGX
Profile Joined June 2010
Australia414 Posts
March 30 2012 06:16 GMT
#2495
MVP dropped down to code A for a season too straight after he won the first season and he still went on to have an impressive year. DRG will most likely come back!
When your bases are ashes...then you have my permission to "GG".
samurai80
Profile Joined November 2011
Japan4225 Posts
Last Edited: 2012-03-30 06:24:27
March 30 2012 06:17 GMT
#2496
On March 30 2012 14:37 zEnVy wrote:
Excuse my stupidity, but when does Naniwa play?

It's cool man, don't belittle yourself. He's playing in group G on April 13th (18:10pm KST as always). Now check out here if you want the schedule : http://wiki.teamliquid.net/starcraft2/2012_Global_StarCraft_II_League_Season_2/Code_S#Group_G
Deleted User 101379
Profile Blog Joined August 2010
4849 Posts
March 30 2012 07:39 GMT
#2497
On March 30 2012 15:17 samurai80 wrote:
Show nested quote +
On March 30 2012 14:37 zEnVy wrote:
Excuse my stupidity, but when does Naniwa play?

It's cool man, don't belittle yourself. He's playing in group G on April 13th (18:10pm KST as always). Now check out here if you want the schedule : http://wiki.teamliquid.net/starcraft2/2012_Global_StarCraft_II_League_Season_2/Code_S#Group_G


I'm just now realising... the only Zerg still possible in Ro16 are NesTea and Leenock (+ July who is already in)?

I really hope those two qualify, TvZ is the most exciting matchup and with only three Zerg, there won't be alot of that anyways :-/
benKrO71
Profile Joined September 2011
France65 Posts
March 30 2012 07:52 GMT
#2498
no match today ??
Team Nuit Blanche Manager
ragnorr
Profile Joined April 2011
Denmark6097 Posts
March 30 2012 08:10 GMT
#2499
On March 30 2012 16:52 benKrO71 wrote:
no match today ??

Tommorow and Sunday this week
iAmBiGbiRd
Profile Joined August 2010
Australia1029 Posts
March 30 2012 08:22 GMT
#2500
These results make Socke's win that much more impressive
Hello friends:)
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