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Computer Help Blog

Blogs > Joey.rumz
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RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-08-01 18:22:02
June 17 2010 23:05 GMT
#1
This is barring any questions or problems that are already posted in this thread:

At this point in time I would like to redirect you to Team Liquid's Technical Support Forum. With a board dedicated to fixing problems and computers and all that nice stuff, I feel that a blog such as this is more or less unnecessary. If you currently have a query in here and reply to it, I will gladly answer, otherwise, please direct your questions on to that forum. Thank you!


+ Show Spoiler +
Hello Team Liquid,

Recently I have had both the influx of computers to fix in real life, and I am seeing many on these forums.. so I have decided to make this blog to help assist people.

With Starcraft 2 just around the corner, in the last 2 weeks I have built, replaced parts, and fixed on the upwards of 20 Personal Computers. It is no secret that SC2 is part of the reason (About 15 of them were meant to be conditioned for the purpose of playing sc2 only.)

Currently I will handle any computer related problems through this blog for the greater good of the community. I know there are many people out there that are extremely efficient in the same manner, please feel free to chip in. The more the merrier.

If you are having computer issues with computers you have had, you are considering upgrading, or anything of that nature, feel free to post inside this blog, and I will help in a timely manner.


The longer this lasts, the more I will update it with useful links and such as often as I can, and people's solutions to their problems will be categorized in this thread as well, so if we encounter similar problems on other computers, the community can have a step ahead of the curve in assessing and maintaining a smooth fix to their problem, and get them back gaming as soon as humanly possible.

When posting a problem please:


- Post all the products and hardware involved
- Any recent hardware changes
- Any recent software changes (I.E. - I downloaded music, videos, music videos, etc. from NotAnIllegalDownloadingSite.com etc etc.)
- Anything you feel is noteworthy to the issue you are experiencing



Please be warned, my knowledge of fixing Macs is limited.


Content added (Will add dates of last edit for archived accuracy):

1. Testing Memory properly with memtest86 (6/17/2010):

+ Show Spoiler +

Memtest86 is one of the few tools that can accurately be used to test memory, but there are some issues people encounter that should be noted. First of all, Memtest86 is a downloadable ISO that can burned to a R/W:CD or R/W:DVD. To successfully boot off of a CD or DVD with memtest86 on it, you must first access your BIOS and make your CD/DVD drive your first bootable device, if it is not set already by default.

Memtest86 will properly test your RAM for errors if used correctly. Some things to keep in mind when using the program that are very important are:

- Just because a problem shows up in the RAM, doesn't mean it is indefinitely the RAM. It can also be a processor issue at some times. The best way to determine this is by running the test on either a single processor, or round robin processing, to eliminate or determine a threat, depending on the testing you are performing. For example, you are running a single stick of RAM through multi-core, and an error comes up. The next step is to cycle the ram through single core processing, one, than the second. If the error only comes up during the 4 cycles with a single processor, your hardware errors may be more serious than simply the RAM.

- The current version of Memtest on their site is 3.5 and it is also noted that version 3.5 will only properly test UNDER 4 GB of total ram. Which means you need to load test 3.4 (which is option 3 when booting up memtest.) Using the current version of memtest with 4gb or more of RAM will result in often false positives around test 7, and in other places as well. If you make this mistake your test is NO LONGER ACCURATE.

- Using memtest should require AT LEAST a few cycles (in this program's terms, a cycle is running all the tests 1-9 consecutively from start to finish with no modification, not running a selected test a few times), it is something that should be tested overnight. I urge people that use memtest to test ram to not simply run a single cycle and decide everything is functional and fine. I typically work in the environment of 4-6 cycles if I am on the clock for time. A functional computer without issues should be able to cycle memtest over the length of weeks at a time without incurring an error while running the test.

- There are cases where RAM is dual channeled, when errors happen with Dual Channel RAM, it is encouraged that the RAM is afterward tested one stick at a time, to isolate the errors. In Dual Channel RAM I have encountered cases where the ram was both coming back faulty, when it was only an issue for a single stick.


2. Upgrading your computer (6/17/2010):

+ Show Spoiler +

In today's day and age, upgrading a computer isn't as simple as it was when Counter-Strike was the game to play. Back then, the answer was the video card 99% of the time and that was it. These days, it is much more complicated. Now, a computer will choke if not properly upgraded. The following is a list of things to take careful consideration when upgrading a computer:

- Is the socket of my CPU the same as the one I would like to upgrade to? (The most common socket is the 775, next to the 1156. This is extremely important to note compatibility.)
- Can my current Power supply handle the upgrade I want to make (this is especially big in video card upgrades these days, (and even more important for those who are considering using SLI or CrossFire Technology.)
- Will the upgrade I want to make choke a different part of my computer making this upgrade less than efficient? (Putting a GTX260 in a computer running a low end core 2 duo and 2gb of ram is really not going to be worth a 200 dollar purchase.)
- Can my motherboard support the upgrade that I am attempting to make? (Is it SLI ready, does it support SATA drives, etc.)
- Does my computer have the capacity to handle the upgrade I want to make? (Could comprise of a number of issues.)
- Will it be necessary to purchase additional cooling with an upgrade of a product? (That new Overclock ready processor is really cheap, but the house is starting to burn! )
- Will this part fit in my current computer tower? (Most ATX mids are able to handle upgrades, but not everyone uses that tower.)

These are just some questions that one should ask themselves when considering to upgrade the computer. At times, I find customers that quickly answer no to many of these, thus no longer warranting a purchase. (Yes I build computers for a living, but I am not a dick, I won't let someone short change themselves, it's bad for business.)

It's important to do your homework before upgrading, homework I am willing to assist you in on your journey to building or upgrading a new PC, or making an older one give you that tingly feeling it did inside when you first purchased it.



3. Figuring out what exactly is inside your computer with CPU-Z (6/17/2010)

CPU-Z is a great tool. I will provide a more in depth write up on how to properly use it shortly. I've done a lot of typing already, let's see if the community actually uses this service.

Concepts that should be added:

Properly burning an ISO.
Backing up data


*****
DeathByMonkeys
Profile Blog Joined March 2008
United States742 Posts
June 17 2010 23:12 GMT
#2
Good blog, although possibly it should be moved to General if it's successful enough? Also I'll try to stop in here every once in awhile and see if I can put my knowledge to use if it continues to be helpful.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 17 2010 23:17 GMT
#3
I guess if a mod wants to throw this into general that's fine by me, I was just playing the safe > sorry route, I know how it gets when things are posted in the wrong area incorrectly.
writer22816
Profile Blog Joined September 2008
United States5775 Posts
June 18 2010 00:12 GMT
#4
On June 18 2010 08:12 DeathByMonkeys wrote:
Good blog, although possibly it should be moved to General if it's successful enough? Also I'll try to stop in here every once in awhile and see if I can put my knowledge to use if it continues to be helpful.


Me too, I will try to help out if OP doesn't mind.
8/4/12 never forget, never forgive.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 18 2010 00:22 GMT
#5
If you can help me with this: http://www.teamliquid.net/blogs/viewblog.php?id=131253, I will love you forever.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 18 2010 00:41 GMT
#6
On June 18 2010 09:22 Saracen wrote:
If you can help me with this: http://www.teamliquid.net/blogs/viewblog.php?id=131253, I will love you forever.



Which edition of the Live CD are you using? There are at least 2 that I know of, and the first one typically does what you stated in your previous thread. Loads the GUI menu and stalls after that point.
SichuanPanda
Profile Blog Joined March 2010
Canada1542 Posts
Last Edited: 2010-06-18 00:44:35
June 18 2010 00:44 GMT
#7
I'm definitely good with computer repair, but my expertise is more on the networking side, I doubt I could really add anything to the work-station discussion. If anyone has networking issues of any kind though please feel free to PM me about the issue. Definitely should be a definitive location where IT experts on TL can share their knowledge and get people the help they need.
i-bonjwa
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 18 2010 00:48 GMT
#8
On June 18 2010 09:44 SichuanPanda wrote:
I'm definitely good with computer repair, but my expertise is more on the networking side, I doubt I could really add anything to the work-station discussion. If anyone has networking issues of any kind though please feel free to PM me about the issue. Definitely should be a definitive location where IT experts on TL can share their knowledge and get people the help they need.



If you want to add anything about smoothing out a network feel free to type it up and I will credit you. The only part is on an internet forum it is tough to see any return on ISP issues, especially when the user's internet is down.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 18 2010 00:51 GMT
#9
On June 18 2010 09:41 Joey.rumz wrote:
Show nested quote +
On June 18 2010 09:22 Saracen wrote:
If you can help me with this: http://www.teamliquid.net/blogs/viewblog.php?id=131253, I will love you forever.



Which edition of the Live CD are you using? There are at least 2 that I know of, and the first one typically does what you stated in your previous thread. Loads the GUI menu and stalls after that point.

http://thepiratebay.org/torrent/4426899/Hacking_the_Art_of_Exploitation_2_Edition
This one. I'm pretty sure it's the same version as the Live CD that came with my book. Either way, both don't work.
SichuanPanda
Profile Blog Joined March 2010
Canada1542 Posts
June 18 2010 01:46 GMT
#10
On June 18 2010 09:48 Joey.rumz wrote:
Show nested quote +
On June 18 2010 09:44 SichuanPanda wrote:
I'm definitely good with computer repair, but my expertise is more on the networking side, I doubt I could really add anything to the work-station discussion. If anyone has networking issues of any kind though please feel free to PM me about the issue. Definitely should be a definitive location where IT experts on TL can share their knowledge and get people the help they need.



If you want to add anything about smoothing out a network feel free to type it up and I will credit you. The only part is on an internet forum it is tough to see any return on ISP issues, especially when the user's internet is down.


Agreed trying to troubleshoot home networking past the users modem is almost impossible as most ISPs have some sort of 'traffic shaping' or other network control model that doesn't allow for direct user control. When I get some free-time I'll create a quick troubleshooting guide for home users though that cover the most common issues.
i-bonjwa
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 18 2010 01:48 GMT
#11
@Saracen - Is the ubuntu you are using to try to read these both 64 bit?

If so have you tried loading it on a 32 bit system?
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 18 2010 01:48 GMT
#12
On June 18 2010 10:46 SichuanPanda wrote:
Show nested quote +
On June 18 2010 09:48 Joey.rumz wrote:
On June 18 2010 09:44 SichuanPanda wrote:
I'm definitely good with computer repair, but my expertise is more on the networking side, I doubt I could really add anything to the work-station discussion. If anyone has networking issues of any kind though please feel free to PM me about the issue. Definitely should be a definitive location where IT experts on TL can share their knowledge and get people the help they need.



If you want to add anything about smoothing out a network feel free to type it up and I will credit you. The only part is on an internet forum it is tough to see any return on ISP issues, especially when the user's internet is down.


Agreed trying to troubleshoot home networking past the users modem is almost impossible as most ISPs have some sort of 'traffic shaping' or other network control model that doesn't allow for direct user control. When I get some free-time I'll create a quick troubleshooting guide for home users though that cover the most common issues.



Well, that too, but I was referring to the fact that it's hard to reference a web page when you are unable to connect to the internet as the primary problem.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 18 2010 02:16 GMT
#13
On June 18 2010 10:48 Joey.rumz wrote:
@Saracen - Is the ubuntu you are using to try to read these both 64 bit?

If so have you tried loading it on a 32 bit system?

I'm pretty sure it's 32 bit (I remember downloading the 32 bit version). How would I check, though? I tried booting it straight from my laptop, though, which runs 64 bit Vista, and it didn't work either.
sYz-Adrenaline
Profile Blog Joined July 2008
United States1850 Posts
June 18 2010 02:23 GMT
#14
Maybe he can help veg
Can you feel the rush?
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-06-18 05:36:26
June 18 2010 05:33 GMT
#15
On June 18 2010 11:16 Saracen wrote:
Show nested quote +
On June 18 2010 10:48 Joey.rumz wrote:
@Saracen - Is the ubuntu you are using to try to read these both 64 bit?

If so have you tried loading it on a 32 bit system?

I'm pretty sure it's 32 bit (I remember downloading the 32 bit version). How would I check, though? I tried booting it straight from my laptop, though, which runs 64 bit Vista, and it didn't work either.



Use this command

sudo lshw -html > Myhardware.html

It will generate an html file with your system information.

Edit: If you are still not sure try to find somewhere you can attempt running it on a 32 bit system. I don't know much on the subject myself about that particular CD, but on a help forum I have a license to when I did search, I found some various errors concerning the CD and 64 bit systems having some errors, and working okay for 32.

I also found that people complained that sometimes that CD is simply corrupt. I don't know the torrent you used exactly, perhaps try another one and test your luck there.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 18 2010 05:34 GMT
#16
On June 18 2010 11:23 sYz-Adrenaline wrote:
Maybe he can help veg



I know my join date is new, but I also know that Downloading Ram is a pretty tough task. Sorry Veg.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 19 2010 03:37 GMT
#17
Bump - I'm around all weekend willing to help anyone in need.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 19 2010 23:39 GMT
#18
On June 18 2010 14:33 Joey.rumz wrote:
Show nested quote +
On June 18 2010 11:16 Saracen wrote:
On June 18 2010 10:48 Joey.rumz wrote:
@Saracen - Is the ubuntu you are using to try to read these both 64 bit?

If so have you tried loading it on a 32 bit system?

I'm pretty sure it's 32 bit (I remember downloading the 32 bit version). How would I check, though? I tried booting it straight from my laptop, though, which runs 64 bit Vista, and it didn't work either.



Use this command

sudo lshw -html > Myhardware.html

It will generate an html file with your system information.

Edit: If you are still not sure try to find somewhere you can attempt running it on a 32 bit system. I don't know much on the subject myself about that particular CD, but on a help forum I have a license to when I did search, I found some various errors concerning the CD and 64 bit systems having some errors, and working okay for 32.

I also found that people complained that sometimes that CD is simply corrupt. I don't know the torrent you used exactly, perhaps try another one and test your luck there.

Yeah, ubuntu is 32 bit, running off of my 64 bit windows vista. Still not working. Thanks for your help, though.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 20 2010 15:06 GMT
#19
On June 20 2010 08:39 Saracen wrote:
Show nested quote +
On June 18 2010 14:33 Joey.rumz wrote:
On June 18 2010 11:16 Saracen wrote:
On June 18 2010 10:48 Joey.rumz wrote:
@Saracen - Is the ubuntu you are using to try to read these both 64 bit?

If so have you tried loading it on a 32 bit system?

I'm pretty sure it's 32 bit (I remember downloading the 32 bit version). How would I check, though? I tried booting it straight from my laptop, though, which runs 64 bit Vista, and it didn't work either.



Use this command

sudo lshw -html > Myhardware.html

It will generate an html file with your system information.

Edit: If you are still not sure try to find somewhere you can attempt running it on a 32 bit system. I don't know much on the subject myself about that particular CD, but on a help forum I have a license to when I did search, I found some various errors concerning the CD and 64 bit systems having some errors, and working okay for 32.

I also found that people complained that sometimes that CD is simply corrupt. I don't know the torrent you used exactly, perhaps try another one and test your luck there.

Yeah, ubuntu is 32 bit, running off of my 64 bit windows vista. Still not working. Thanks for your help, though.


Are you burning the Live CD, or have you tried mounting the download?
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 21 2010 16:39 GMT
#20
On June 21 2010 00:06 Joey.rumz wrote:
Show nested quote +
On June 20 2010 08:39 Saracen wrote:
On June 18 2010 14:33 Joey.rumz wrote:
On June 18 2010 11:16 Saracen wrote:
On June 18 2010 10:48 Joey.rumz wrote:
@Saracen - Is the ubuntu you are using to try to read these both 64 bit?

If so have you tried loading it on a 32 bit system?

I'm pretty sure it's 32 bit (I remember downloading the 32 bit version). How would I check, though? I tried booting it straight from my laptop, though, which runs 64 bit Vista, and it didn't work either.



Use this command

sudo lshw -html > Myhardware.html

It will generate an html file with your system information.

Edit: If you are still not sure try to find somewhere you can attempt running it on a 32 bit system. I don't know much on the subject myself about that particular CD, but on a help forum I have a license to when I did search, I found some various errors concerning the CD and 64 bit systems having some errors, and working okay for 32.

I also found that people complained that sometimes that CD is simply corrupt. I don't know the torrent you used exactly, perhaps try another one and test your luck there.

Yeah, ubuntu is 32 bit, running off of my 64 bit windows vista. Still not working. Thanks for your help, though.


Are you burning the Live CD, or have you tried mounting the download?

Whenever I mount the iso, it just pulls up all the files on the CD, right...? Aren't you supposed to boot from the CD?
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 21 2010 16:57 GMT
#21
Well you would use a program such as daemon tools so it acts as it it is another CD drive, you seem to be having issues with the burned copies of the CD's, using an ISO directly mounted can fix your problem.


This small link could be of great assistance explaining a bit further.

http://www.digital-digest.com/articles/mount_watch_iso_files_page1.html

As far as your PM about Grid Networking, SichuanPanda seems like he might be a bit more knowledgable and helpful in that area than I could. Without a grid in front me I honestly couldn't help. Though aren't Grid Networks comparable to a supercomputer these days? I haven't used this jargon in quite some time, I apologize to any network savvy gentlemen or women who read this than promptly throw up in the bin next to them at the folly of my words.


Back to the ISO. Try mounting it with Daemon Tools, I believe lite is a free trial. See what happens when you run the mounted ISO. It should essentially auto-run as if you just put a CD in the tray (that has an auto run command file) and hopefully you can get past just clicking.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 21 2010 18:40 GMT
#22
The auto-run just opens up all the files on the CD, whereas what's supposed to happen when you boot from the CD is you're going to be running in a Linux environment. So whenever I mount it with Daemon Tools, all I get is a folder with the files that are on the CD, not the environment itself.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 21 2010 18:43 GMT
#23
Also, I PM'd SichuanPanda, but I was wondering if you had any experience with setting up clusters?
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 21 2010 18:56 GMT
#24
::face_palm:: i dont know why I keep forgetting you are not on windows ;(
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 21 2010 19:12 GMT
#25
Well, technically I'm running 64-bit Vista, but I can also run 32-bit Ubuntu via a VM, so you're not entirely wrong
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 21 2010 21:58 GMT
#26
Oo I thought you were running two separate machines.. tisk tisk.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 23 2010 01:59 GMT
#27
Saracen I'm still looking for you, so far the answers I've gotten are "sometimes it just doesn't work man," very, very informative.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 23 2010 02:16 GMT
#28
lol thanks for the effort. I wonder why there are so many problems with this particular disk/environment...
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 23 2010 03:53 GMT
#29
On June 23 2010 11:16 Saracen wrote:
lol thanks for the effort. I wonder why there are so many problems with this particular disk/environment...


If I knew there wouldn't be a problem. But since I don't... I have to wonder as well. =)
sYz-Adrenaline
Profile Blog Joined July 2008
United States1850 Posts
June 24 2010 19:15 GMT
#30
1. Motorola Modem and Cisco router. Running on a Vista Home Premium 32 Bit.
2.Installed 2GIGs of RAM
3.No software changes that I can Think off

Problem: Started a few days ago my modem would all of a sudden lose all connection to the ISP and start blinking "Recieve" over and over then eventually to "Send" and back to "Online" and repeat the process like 10x over. It causing my to drop Starcraft games and become immensely frustrated overall.

Stuff I've tried to do.
1. First thing I eventually did was completely turn off the modem by unplugging it for 10 seconds and plugging it in. (failed)
2. Went into my network and sharing center and click "Identify the problem" and fix automatically (worked till the next day)
3. Finally after it doing it again, i disconnected my router and plugged in my modem with a direct connection figuring it was the router causing this.
4. It continued to happen just like 20 minutes ago and now I'm fresh out of ideas and the my last option is to call my ISP which out of pride i refuse to do till I literally can't figure it out.

Can you feel the rush?
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-06-25 16:53:38
June 25 2010 16:50 GMT
#31
On June 25 2010 04:15 sYz-Adrenaline wrote:
1. Motorola Modem and Cisco router. Running on a Vista Home Premium 32 Bit.
2.Installed 2GIGs of RAM
3.No software changes that I can Think off

Problem: Started a few days ago my modem would all of a sudden lose all connection to the ISP and start blinking "Recieve" over and over then eventually to "Send" and back to "Online" and repeat the process like 10x over. It causing my to drop Starcraft games and become immensely frustrated overall.

Stuff I've tried to do.
1. First thing I eventually did was completely turn off the modem by unplugging it for 10 seconds and plugging it in. (failed)
2. Went into my network and sharing center and click "Identify the problem" and fix automatically (worked till the next day)
3. Finally after it doing it again, i disconnected my router and plugged in my modem with a direct connection figuring it was the router causing this.
4. It continued to happen just like 20 minutes ago and now I'm fresh out of ideas and the my last option is to call my ISP which out of pride i refuse to do till I literally can't figure it out.




Hey there, great post. WTB more of this in this thread for sure.

When it's doing that pattern with the modem, what you need to do is the following:

1) When you turn off the modem, leave it for more than just 10 seconds, 10 seconds of data transfer will likely still hook you to the same IP and data gateway that you had before. I suggest Unplugging it, go get something to eat during lunch or whatnot, and replugging it when you get back. That will clear the cache in the modem and from the connection. I would unplug the router too while you're at it, and see what happens next.

2) If the problem persists, you should call the ISP and ask them to check your line. There's no shame in calling your ISP when you are paying for a service they are not properly providing.

3) You stated that the problem persisted past you removing the router from the equation completely, this further leads me to believe you are experiencing a problem that SHOULD be resolved directly by your ISP.

There's no reason to be ashamed to call your ISP, as I said. It's their job to make sure the service they are providing is working properly, but I do understand your thoughts and concerns regarding the matter.

After contacting them, please let me know the result and what they had to say. If they do a quick reboot and it appears to be working, ask to have a field technician sent to your house anyway. They will likely claim that if there is no problem you will be charged. If they stand firm on this, when the field technician arrives, tell him your problem, and that you would like to receive a new cable modem.

He has an easy job task that burns time on his workday.
You can ultimately eliminate the cable modem from the possibility of problems.
It's free..... depending on your ISP (Check first.. I don't want to receive a PM of a photobucket of a bill that is asking for my address.


Good luck.

Edit: For future reference, unless you are experiencing other problems, your ISP connectivity and an installation of RAM is a very long shot of a linking issue. I always appreciate people linking ALL the changes that are made, of course. But be mindful, if it was a RAM issue, you would see a much more precise and complex error in your computer than your ISP dropping.


Another bit of knowledge:


When you change from using a router, to not using a router, it is proper to restart the cable modem itself when you change mediums of connectivity, or else your results will become erroneous.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 25 2010 16:57 GMT
#32
On June 23 2010 11:16 Saracen wrote:
lol thanks for the effort. I wonder why there are so many problems with this particular disk/environment...



Hey Saracen, I apologize but I still haven't come up with a configuration that will ultimately fix your problem.

I have a suggestion though.

This may seem like a long shot, but I haven't suggested it and I will now, I want you to boot up into Vista and run Virtual Machine Windows XP.

http://www.microsoft.com/windows/virtual-pc/download.aspx

Inside this virtual machine environment attempt to read the CD. My father has had successful results in situations like this in fixing problems such as unreadable data under different OS circumstances, let's give this a shot and see what happens.

P.s. - If this works I accept minor praise, gift cards to the local shoppes, also/or 1v1 practice if you are an sc2 player.


It's worth a try for sure, let me know the results.

Best of luck.
Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 25 2010 19:24 GMT
#33
On June 26 2010 01:57 Joey.rumz wrote:
Show nested quote +
On June 23 2010 11:16 Saracen wrote:
lol thanks for the effort. I wonder why there are so many problems with this particular disk/environment...



Hey Saracen, I apologize but I still haven't come up with a configuration that will ultimately fix your problem.

I have a suggestion though.

This may seem like a long shot, but I haven't suggested it and I will now, I want you to boot up into Vista and run Virtual Machine Windows XP.

http://www.microsoft.com/windows/virtual-pc/download.aspx

Inside this virtual machine environment attempt to read the CD. My father has had successful results in situations like this in fixing problems such as unreadable data under different OS circumstances, let's give this a shot and see what happens.

P.s. - If this works I accept minor praise, gift cards to the local shoppes, also/or 1v1 practice if you are an sc2 player.


It's worth a try for sure, let me know the results.

Best of luck.

Thanks, I'll try it out when I get home. I really appreciate the amount of time you've spent trying to help me. I'm trying to become a little less computer illiterate now. I'm trying to get comfortable with Linux, starting two days ago, and now I can write some simple shell scripts. It's a long way from setting up and running an actual local area network/server, though, which is my eventual goal. I think my professor wants to have XGrid running on all the lab computers, which kind of sucks because I have exactly zero experience with MACs.

Also, if I still can't get the CD to work, it shouldn't be too much of a problem. Since I actually sort of know how to use Linux now, I can probably just copy all of their programs and run them normally (before, I thought the CD environment came with extra tools, but now I'm thinking that's not the case...)

And I'll practice with you whenever you want. PM me for my info once beta gets back up. I was a 2000+ Zerg player when they did the ELOs in that format. I hope I kept my praise minor enough for you.
pangshai
Profile Blog Joined January 2005
Chinatown5333 Posts
June 25 2010 19:42 GMT
#34
hello, i have a problem that you might be able to help me with. i've got a 1TB freeagent external harddrive that is malfunctioning. initially i was intending to transfer some stuff to another 1TB external harddrive. i had them both plugged in, and they both worked fine then. copy pasted a movie over, and half way during the copy paste process, there's some error (unable to detect something). the copy paste stops, i try running the movie, it runs. then i go to the washroom, my neighbour takes over, and i think he tries to copy paste again. same error, this time, when i try to open the movie, it says i need a codec (get the same issue on corrupted files).

now, when i plug in the harddrive, it either doesn't detect in my computer, says its malfunctioning, or appears as a "local drive" that is empty. i've tried restarting my com and restarting the harddrive. initially it wouldn't detect. after restarting the harddrive, it now shows as empty local drive. empty in the sense that it doesn't even tell me how much free space and stuff there is.

i know all that data is probably gone, but it'd be nice if i could recover it. of course, if that's not possible, i'd like to reformat the harddrive or something so i can use it again. thanks for your help.
#1 midas fan
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 25 2010 20:07 GMT
#35
On June 26 2010 04:42 pangshai wrote:
hello, i have a problem that you might be able to help me with. i've got a 1TB freeagent external harddrive that is malfunctioning. initially i was intending to transfer some stuff to another 1TB external harddrive. i had them both plugged in, and they both worked fine then. copy pasted a movie over, and half way during the copy paste process, there's some error (unable to detect something). the copy paste stops, i try running the movie, it runs. then i go to the washroom, my neighbour takes over, and i think he tries to copy paste again. same error, this time, when i try to open the movie, it says i need a codec (get the same issue on corrupted files).

now, when i plug in the harddrive, it either doesn't detect in my computer, says its malfunctioning, or appears as a "local drive" that is empty. i've tried restarting my com and restarting the harddrive. initially it wouldn't detect. after restarting the harddrive, it now shows as empty local drive. empty in the sense that it doesn't even tell me how much free space and stuff there is.

i know all that data is probably gone, but it'd be nice if i could recover it. of course, if that's not possible, i'd like to reformat the harddrive or something so i can use it again. thanks for your help.


Hello Pangshai (wow all the TL writers in here,)

A few questions:

1) What's exactly up here? You share(d) this hard drive locally? Through network?
2) Have you ever tried copying lower amounts of data? Sometimes I find if the two hard drives have different RPM, they can 'clog'/error on transferring on large amounts of files.
3) Have you tried plugging in this External Disk Drive into a different computer? (I suppose the answer to Question 1 kind of covers this, depending on the answer.)
4) Can you give me a screen shot of what the disk drive says when you right click it and go to properties under it's current state?
5) When you restarted that hard drive, did you safely remove it before pressing the power button? (I am hoping you did!)


After this is answered I can supply some more options, ideas, rambling.

Best of luck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 25 2010 20:09 GMT
#36
On June 26 2010 04:24 Saracen wrote:+ Show Spoiler +

On June 26 2010 01:57 Joey.rumz wrote:
Show nested quote +
On June 23 2010 11:16 Saracen wrote:
lol thanks for the effort. I wonder why there are so many problems with this particular disk/environment...



Hey Saracen, I apologize but I still haven't come up with a configuration that will ultimately fix your problem.

I have a suggestion though.

This may seem like a long shot, but I haven't suggested it and I will now, I want you to boot up into Vista and run Virtual Machine Windows XP.

http://www.microsoft.com/windows/virtual-pc/download.aspx

Inside this virtual machine environment attempt to read the CD. My father has had successful results in situations like this in fixing problems such as unreadable data under different OS circumstances, let's give this a shot and see what happens.

P.s. - If this works I accept minor praise, gift cards to the local shoppes, also/or 1v1 practice if you are an sc2 player.


It's worth a try for sure, let me know the results.

Best of luck.

Thanks, I'll try it out when I get home. I really appreciate the amount of time you've spent trying to help me. I'm trying to become a little less computer illiterate now. I'm trying to get comfortable with Linux, starting two days ago, and now I can write some simple shell scripts. It's a long way from setting up and running an actual local area network/server, though, which is my eventual goal. I think my professor wants to have XGrid running on all the lab computers, which kind of sucks because I have exactly zero experience with MACs.

Also, if I still can't get the CD to work, it shouldn't be too much of a problem. Since I actually sort of know how to use Linux now, I can probably just copy all of their programs and run them normally (before, I thought the CD environment came with extra tools, but now I'm thinking that's not the case...)

And I'll practice with you whenever you want. PM me for my info once beta gets back up. I was a 2000+ Zerg player when they did the ELOs in that format. I hope I kept my praise minor enough for you.


2k Zerg? Did I say practice? I meant.. training. O_O. Monster.

And don't worry, there's a lot of different expertise when it comes to computers these days, you are ahead of a lot of people I know already (Including myself on the Linux platform, for sure,) and if you are able to comprehend that book, you're looking pretty good imho.
pangshai
Profile Blog Joined January 2005
Chinatown5333 Posts
June 25 2010 20:21 GMT
#37


1) What's exactly up here? You share(d) this hard drive locally? Through network?

both harddrives were plugged into my laptop via USB


2) Have you ever tried copying lower amounts of data? Sometimes I find if the two hard drives have different RPM, they can 'clog'/error on transferring on large amounts of files.

harddrives are the same model/build/company/brand. i've tried copying between 2 harddrives in the past, and it's worked out. not these exact same two though.


3) Have you tried plugging in this External Disk Drive into a different computer? (I suppose the answer to Question 1 kind of covers this, depending on the answer.)

no. i don't have access to another computer atm. but i can try tomorrow morning.


4) Can you give me a screen shot of what the disk drive says when you right click it and go to properties under it's current state?

[image loading]


5) When you restarted that hard drive, did you safely remove it before pressing the power button? (I am hoping you did!)

i tried to safely remove, but it refused to safely remove even though there wasn't anything running it. it happens quite often, and i can never figure out why. i wasn't going to shutdown my computer to unplug the harddrive, so i just unplugged it.
#1 midas fan
pangshai
Profile Blog Joined January 2005
Chinatown5333 Posts
June 25 2010 20:21 GMT
#38
btw, you're awesome.
#1 midas fan
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 25 2010 20:37 GMT
#39
If you can try tomorrow morning, I suggest giving plugging the computer into a different computer a try. What worries me is in that screen shot, the hard drive is registering as having 0 bytes of 0 bytes full, and on top of that, the system file is blank. So it's like the computer is recognizing that you are inserting a blank wafer into it with nothing on it and no capability.

What kind of Laptop is this? I am curious of the capabilities of recognizing a USB component through the BIOS or boot options.

Also, I know this is insane, have you tried using a different USB plug on the laptop and restarting the computer? Stranger issues have been solved this way...

Saracen
Profile Blog Joined December 2007
United States5139 Posts
June 25 2010 21:54 GMT
#40
This thread reminds me of Car Talk.
Ursad0n
Profile Blog Joined April 2010
United States523 Posts
June 26 2010 00:51 GMT
#41
This thread reminds ME of the 500 other computer threads.

User was temp banned for this post.
You make it sound like there's a correlation between what should happen and what actually happens. I mean, life is chaotic and it's often unfair. I know it is for me.
FragKrag
Profile Blog Joined September 2007
United States11552 Posts
June 26 2010 01:13 GMT
#42
Except this thread is made buy a guy who wants to help other people
not the other way around

get out
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 26 2010 04:30 GMT
#43
I understand that some people will view this thread as just another bs thread of someone spewing crap out, but to be quite honest, I'm here to help. I looked for a similar blog or thread, and I didn't find one.

This community has taught me to play starcraft 2 and love it, I went from Copper to Diamond from patch 6 to the end of beta. (High diamond too might I add.) I am using this tool as a way to pay back the community the best I can by helping people with the problems. My expertise is computer hardware, upgrading and fixing problems that the average computer tech would just tell you to buy a new product. I don't believe that buying a new product is always the most efficient way to solve many problems, and considering there are many young people here, it's not always an option for them to just open their wallets and have 300 dollars appear out of thin air. The writers here apparently approve, please don't come in the thread to troll.

Praise on the other hand, how can you go wrong with that?

Also if anyone has any suggestions or they want a write up on any particular angle of computer hardware that they are curious or confused about, please post so. I am off this weekend and will be attempting to add 3-4 spoiler/articles to the main section of this page, on top of whatever anyone particularly needs.

My goal for this thread is to make it a solid compendium that is updated regularly with pertinent information and not a post that will be lost in time and considered obsolete within a few months. How many times have people looked up answers, and found it for some archaic technology? Yuck!
pangshai
Profile Blog Joined January 2005
Chinatown5333 Posts
June 26 2010 09:18 GMT
#44
so i went to sleep last night thinking my harddrive was probably gone. this morning i boot up my com, and lo and behold, my harddrive is there working as if nothing happened. the other harddrive however, is now gone, even though it was working perfectly fine yesterday.

i figure its probably some kind of conflict or something between the two harddrives. i'm going to plug the other harddrive into another computer later, and i'm expecting it to work, so i guess the problem is resolved. thanks for your help. n_n
#1 midas fan
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-06-26 12:14:14
June 26 2010 12:11 GMT
#45
Wow!! If that is the case Pangshai, it sounds like the two harddrives are attempting to use the same drive letter.

I didn't think of it originally because you said that they were both acknowledged at the same time before.

Please follow this guide to assign the drive a different letter, and let me know your results.

Guide to change the Letter of harddrive to prevent conflicts WINXP

Vista


7

If this doesn't solve the issue, and they have both been recognized by the computer seperately at other times, than that leads me to consider the possibility of a power problem, but we will cross that bridge if we get to it.
pangshai
Profile Blog Joined January 2005
Chinatown5333 Posts
June 26 2010 16:03 GMT
#46
i'm done with the important transfers, so i'm not too worried about it anymore. if you really want to know what happens to the other harddrive (which actually belongs to my neighbour), i can follow up on that for you. thanks again for your help!
#1 midas fan
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 26 2010 18:21 GMT
#47
No problem. Let me know if you need any more assistance.
SONE
Profile Joined May 2010
Canada839 Posts
June 28 2010 20:31 GMT
#48
Hey there, just had a few questions regarding my 280 and my system in general. This problem has been going on for awhile now, but I just haven't been around to post so here we go.

SPECS:

AMD 6000+ (-_-)
ASUS M2N4-SLI
CORSAIR XMS2 6400 4GB (2x2gb)
eVGA GTX 280 SC
Western Digital 1TB Caviar Black
OCZ GameXStream 700W
Windows 7 Ultimate 64bit

Since starcraft 2 beta started, I have been getting some weird performance from my 280. Note: I have tested system in other applications, it seems to only be happening on SC2 while beta was up. I have not since tested since I reformatted my computer because beta went down however.

For instance, my everest which is displaying my temps sometimes goes to 0C, then something absurd like 130C, then randomly will show what it normally runs at ~70C. This only happens in SC2, so I figured eh, it's beta that's probably it.

However, I am getting some crashes aswell. Sometimes my computer will lock up, then auto restart but fail to boot. Sometimes I get passed the mobo logo, sometimes I don't. The screen is black, and my monitor light flashes, similar to my monitor on power saver mode. To fix I have to shut down manually and reboot.

Another thing that happens is my computer will get minimized and it will lock itself at some absurd mhz on core/mem, such as 60mhz/40mhz. One time my screen actually turned half black half white and I got spooked so I turned off my computer.

I really have no idea why the computer gods have cursed me with such bad luck, but I always have insane amounts of problems with my rig. Any suggestions?
sYz-Adrenaline
Profile Blog Joined July 2008
United States1850 Posts
June 29 2010 01:21 GMT
#49
On June 26 2010 01:50 Joey.rumz wrote:
Show nested quote +
On June 25 2010 04:15 sYz-Adrenaline wrote:
1. Motorola Modem and Cisco router. Running on a Vista Home Premium 32 Bit.
2.Installed 2GIGs of RAM
3.No software changes that I can Think off

Problem: Started a few days ago my modem would all of a sudden lose all connection to the ISP and start blinking "Recieve" over and over then eventually to "Send" and back to "Online" and repeat the process like 10x over. It causing my to drop Starcraft games and become immensely frustrated overall.

Stuff I've tried to do.
1. First thing I eventually did was completely turn off the modem by unplugging it for 10 seconds and plugging it in. (failed)
2. Went into my network and sharing center and click "Identify the problem" and fix automatically (worked till the next day)
3. Finally after it doing it again, i disconnected my router and plugged in my modem with a direct connection figuring it was the router causing this.
4. It continued to happen just like 20 minutes ago and now I'm fresh out of ideas and the my last option is to call my ISP which out of pride i refuse to do till I literally can't figure it out.




Hey there, great post. WTB more of this in this thread for sure.

When it's doing that pattern with the modem, what you need to do is the following:

1) When you turn off the modem, leave it for more than just 10 seconds, 10 seconds of data transfer will likely still hook you to the same IP and data gateway that you had before. I suggest Unplugging it, go get something to eat during lunch or whatnot, and replugging it when you get back. That will clear the cache in the modem and from the connection. I would unplug the router too while you're at it, and see what happens next.

2) If the problem persists, you should call the ISP and ask them to check your line. There's no shame in calling your ISP when you are paying for a service they are not properly providing.

3) You stated that the problem persisted past you removing the router from the equation completely, this further leads me to believe you are experiencing a problem that SHOULD be resolved directly by your ISP.

There's no reason to be ashamed to call your ISP, as I said. It's their job to make sure the service they are providing is working properly, but I do understand your thoughts and concerns regarding the matter.

After contacting them, please let me know the result and what they had to say. If they do a quick reboot and it appears to be working, ask to have a field technician sent to your house anyway. They will likely claim that if there is no problem you will be charged. If they stand firm on this, when the field technician arrives, tell him your problem, and that you would like to receive a new cable modem.

He has an easy job task that burns time on his workday.
You can ultimately eliminate the cable modem from the possibility of problems.
It's free..... depending on your ISP (Check first.. I don't want to receive a PM of a photobucket of a bill that is asking for my address.


Good luck.

Edit: For future reference, unless you are experiencing other problems, your ISP connectivity and an installation of RAM is a very long shot of a linking issue. I always appreciate people linking ALL the changes that are made, of course. But be mindful, if it was a RAM issue, you would see a much more precise and complex error in your computer than your ISP dropping.


Another bit of knowledge:


When you change from using a router, to not using a router, it is proper to restart the cable modem itself when you change mediums of connectivity, or else your results will become erroneous.


Hey thanks I just came back from my drill weekend and I haven't seen it happen yet so if it happens ill give it a try!
Can you feel the rush?
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 29 2010 06:52 GMT
#50
On June 29 2010 05:31 SONE wrote:
Hey there, just had a few questions regarding my 280 and my system in general. This problem has been going on for awhile now, but I just haven't been around to post so here we go.

SPECS:

AMD 6000+ (-_-)
ASUS M2N4-SLI
CORSAIR XMS2 6400 4GB (2x2gb)
eVGA GTX 280 SC
Western Digital 1TB Caviar Black
OCZ GameXStream 700W
Windows 7 Ultimate 64bit

Since starcraft 2 beta started, I have been getting some weird performance from my 280. Note: I have tested system in other applications, it seems to only be happening on SC2 while beta was up. I have not since tested since I reformatted my computer because beta went down however.

For instance, my everest which is displaying my temps sometimes goes to 0C, then something absurd like 130C, then randomly will show what it normally runs at ~70C. This only happens in SC2, so I figured eh, it's beta that's probably it.

However, I am getting some crashes aswell. Sometimes my computer will lock up, then auto restart but fail to boot. Sometimes I get passed the mobo logo, sometimes I don't. The screen is black, and my monitor light flashes, similar to my monitor on power saver mode. To fix I have to shut down manually and reboot.

Another thing that happens is my computer will get minimized and it will lock itself at some absurd mhz on core/mem, such as 60mhz/40mhz. One time my screen actually turned half black half white and I got spooked so I turned off my computer.

I really have no idea why the computer gods have cursed me with such bad luck, but I always have insane amounts of problems with my rig. Any suggestions?



With the strange fluctuations regarding temperature, is this only during gameplay? Is it only SC2? When is this happening?

Also, with the strange freezes, for exactly how long has that been going on? Hardware changes made between them happening or not happening? Only since playing sc2?

These sorts of issues are very change sensitive, the more accurate the data you can provide when this sort of stuff happens, the better. I would say it's not your power supply in the case of lack of power, but if there is an issue that was from sort of variable change you never know.

I know you spoke of the 280 problems happening only with SC2. I would suggest testing the video card on a more 'stable' application. (I believe sc2 is pretty stable, but until the game is gold and released and Blizzard releases a stability report regarding the product, it's not fair to claim hardware doesn't work because it does not function properly on a beta.)

Let me know if you have additional data.

Thanks.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 29 2010 06:53 GMT
#51
On June 29 2010 10:21 sYz-Adrenaline wrote:
Show nested quote +
On June 26 2010 01:50 Joey.rumz wrote:
On June 25 2010 04:15 sYz-Adrenaline wrote:
1. Motorola Modem and Cisco router. Running on a Vista Home Premium 32 Bit.
2.Installed 2GIGs of RAM
3.No software changes that I can Think off

Problem: Started a few days ago my modem would all of a sudden lose all connection to the ISP and start blinking "Recieve" over and over then eventually to "Send" and back to "Online" and repeat the process like 10x over. It causing my to drop Starcraft games and become immensely frustrated overall.

Stuff I've tried to do.
1. First thing I eventually did was completely turn off the modem by unplugging it for 10 seconds and plugging it in. (failed)
2. Went into my network and sharing center and click "Identify the problem" and fix automatically (worked till the next day)
3. Finally after it doing it again, i disconnected my router and plugged in my modem with a direct connection figuring it was the router causing this.
4. It continued to happen just like 20 minutes ago and now I'm fresh out of ideas and the my last option is to call my ISP which out of pride i refuse to do till I literally can't figure it out.




Hey there, great post. WTB more of this in this thread for sure.

When it's doing that pattern with the modem, what you need to do is the following:

1) When you turn off the modem, leave it for more than just 10 seconds, 10 seconds of data transfer will likely still hook you to the same IP and data gateway that you had before. I suggest Unplugging it, go get something to eat during lunch or whatnot, and replugging it when you get back. That will clear the cache in the modem and from the connection. I would unplug the router too while you're at it, and see what happens next.

2) If the problem persists, you should call the ISP and ask them to check your line. There's no shame in calling your ISP when you are paying for a service they are not properly providing.

3) You stated that the problem persisted past you removing the router from the equation completely, this further leads me to believe you are experiencing a problem that SHOULD be resolved directly by your ISP.

There's no reason to be ashamed to call your ISP, as I said. It's their job to make sure the service they are providing is working properly, but I do understand your thoughts and concerns regarding the matter.

After contacting them, please let me know the result and what they had to say. If they do a quick reboot and it appears to be working, ask to have a field technician sent to your house anyway. They will likely claim that if there is no problem you will be charged. If they stand firm on this, when the field technician arrives, tell him your problem, and that you would like to receive a new cable modem.

He has an easy job task that burns time on his workday.
You can ultimately eliminate the cable modem from the possibility of problems.
It's free..... depending on your ISP (Check first.. I don't want to receive a PM of a photobucket of a bill that is asking for my address.


Good luck.

Edit: For future reference, unless you are experiencing other problems, your ISP connectivity and an installation of RAM is a very long shot of a linking issue. I always appreciate people linking ALL the changes that are made, of course. But be mindful, if it was a RAM issue, you would see a much more precise and complex error in your computer than your ISP dropping.


Another bit of knowledge:


When you change from using a router, to not using a router, it is proper to restart the cable modem itself when you change mediums of connectivity, or else your results will become erroneous.


Hey thanks I just came back from my drill weekend and I haven't seen it happen yet so if it happens ill give it a try!



Okay great, keep in mind many ISP's run testing and foundation upgrades as well as firmware upgrades throughout the week. Another reason to call your ISP and ask about it, buddy.

Good luck.
SONE
Profile Joined May 2010
Canada839 Posts
June 29 2010 15:38 GMT
#52
Yeah this is only happening during gameplay in SC2. The issues which I described started to occur during the late stages of beta, and as for how frequent they were, it usually happened after hours of play maybe 50% of the time.

I did a memtest just for precautionary reasons last night and no errors, but I also did a Intel Burn Test and my computer BSOD.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 29 2010 18:21 GMT
#53
Strange, I have a pretty busy schedule today with a couple computers that are being built from scratch. Later tonight I'll do some digging about and see what I can dig up.

If I had to guess it sounds like an issue with the video card communication with SC2.

Can you run the free 3d Bench repeatedly and see if the crash mimics?


That's all I got for the moment.
SONE
Profile Joined May 2010
Canada839 Posts
Last Edited: 2010-06-29 18:27:10
June 29 2010 18:23 GMT
#54
Alright I will try that. BTW the BSODs i get during intel burn test is the following stop code

0x0000007F

EDIT: Thanks a bunch for helping btw
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
June 29 2010 18:36 GMT
#55
My blog on computer crashing

Yesterday when I was just listening to music my computer crashed. A high-pitched noise emitted from my headphones continuously and my computer froze. I turn the computer off with the on/off switch from the power supply and just let it sit there for some hours while I read a book.

Now when I try to boot up my computer will repeatedly restart by itself during the windows loading screen (black background, windows logo in middle and a progress bar underneath it). For a moment I can see a blue screen with white letters, but it doesn't stay for long as my computer just restarts (lasts about .1-3 seconds).

I tried to boot in safe mode and it indicated that I have XP with service pack 2, but I have no idea why it would boot in safe mode and what I do in it.

Please help :x I have never had a crash that didn't fix on it's own (lol). Any help is appreciated.

Afaik my hard drive is fat32.
Stuck.
Golden Ghost
Profile Joined February 2003
Netherlands1041 Posts
June 29 2010 21:20 GMT
#56
Nice blog Joey. It would be very usefull if this got stickied in General imo. Would avoid all the separate threads (and hopefully a lot of similar problems would be solved very quickly).

Giving you 5 stars for now.
Life is to give and take. You take a vacation and you give to the poor.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 29 2010 21:48 GMT
#57
SONE I saw your post, Thanks for the info.

Wala, I see your post too, you guys aren't ignored. I'll have proper responses tonight EST, kind of busy right now.
SONE
Profile Joined May 2010
Canada839 Posts
June 29 2010 21:57 GMT
#58
Running Prime95 atm using FFT option, nothing abnormal so far, but I don't know how long I should run it
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
June 29 2010 21:58 GMT
#59
On June 30 2010 06:48 Joey.rumz wrote:
SONE I saw your post, Thanks for the info.

Wala, I see your post too, you guys aren't ignored. I'll have proper responses tonight EST, kind of busy right now.


Well my problem got fixed somehow... but I still need help.
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 30 2010 01:01 GMT
#60
On June 30 2010 06:57 SONE wrote:
Running Prime95 atm using FFT option, nothing abnormal so far, but I don't know how long I should run it



How long did you end up running it?
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 30 2010 01:04 GMT
#61
On June 30 2010 03:36 Wala.Revolution wrote:
My blog on computer crashing

Yesterday when I was just listening to music my computer crashed. A high-pitched noise emitted from my headphones continuously and my computer froze. I turn the computer off with the on/off switch from the power supply and just let it sit there for some hours while I read a book.

Now when I try to boot up my computer will repeatedly restart by itself during the windows loading screen (black background, windows logo in middle and a progress bar underneath it). For a moment I can see a blue screen with white letters, but it doesn't stay for long as my computer just restarts (lasts about .1-3 seconds).

I tried to boot in safe mode and it indicated that I have XP with service pack 2, but I have no idea why it would boot in safe mode and what I do in it.

Please help :x I have never had a crash that didn't fix on it's own (lol). Any help is appreciated.

Afaik my hard drive is fat32.




Are you able to continuously reach windows Via Safe Mode?

If so I need you to command -> Run

And type "chkdsk" and see what happens. If it's a very apparent issue with a HDD it will show up as an error from here. Otherwise we will continue to take further steps to diagnose the problem.
SONE
Profile Joined May 2010
Canada839 Posts
June 30 2010 01:22 GMT
#62
Ended up running it for only 2-3 hours, forgot already huge headache -_-
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 30 2010 02:02 GMT
#63
Can you try a ums sc2 game to try to replicate the errors in sc2?
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
June 30 2010 02:11 GMT
#64
On June 30 2010 10:04 Joey.rumz wrote:
Show nested quote +
On June 30 2010 03:36 Wala.Revolution wrote:
My blog on computer crashing

Yesterday when I was just listening to music my computer crashed. A high-pitched noise emitted from my headphones continuously and my computer froze. I turn the computer off with the on/off switch from the power supply and just let it sit there for some hours while I read a book.

Now when I try to boot up my computer will repeatedly restart by itself during the windows loading screen (black background, windows logo in middle and a progress bar underneath it). For a moment I can see a blue screen with white letters, but it doesn't stay for long as my computer just restarts (lasts about .1-3 seconds).

I tried to boot in safe mode and it indicated that I have XP with service pack 2, but I have no idea why it would boot in safe mode and what I do in it.

Please help :x I have never had a crash that didn't fix on it's own (lol). Any help is appreciated.

Afaik my hard drive is fat32.




Are you able to continuously reach windows Via Safe Mode?

If so I need you to command -> Run

And type "chkdsk" and see what happens. If it's a very apparent issue with a HDD it will show up as an error from here. Otherwise we will continue to take further steps to diagnose the problem.


I was able to reach safe mode without failure.

However, computer got fixed. It no longer is having the problem, and the problem and the spontaneous recovery didn't happen before.

What do I do now? Still run "chkdsk"?
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 30 2010 02:12 GMT
#65
Yeah, it's worth a run.
ZapRoffo
Profile Blog Joined April 2010
United States5544 Posts
June 30 2010 04:06 GMT
#66
Hi, so my problem I'm looking for help with is my laptop overheating. The model is Dell XPS M1530, it's about 2 years old. Relevant hardware information I think:
+ Show Spoiler +

[image loading]
[image loading]
[image loading]


I've been happy playing stuff on my 6 year old P4 desktop but it can't handle big 3v3 battles or normal 4v4 battles or some customs of sc2 even on the lowest everything settings so I've been migrating my gaming over to this computer.

It is getting super hot though, I've been running SpeedFan and glancing at it quickly after alt-tabs every once in a while. Doing anything that requires graphics gets the core0 and core1 and CPU temperatures reading about ~80 degrees C, with the GPU also around 80 as well (which seems not as bad?). And this with one of those fan pads underneath it that gives it air and space. If I sit it directly on a surface and run sc2 or quake live it will turn itself off after a bit, I assume because it passes a temperature threshold. Even just watching a recent Day9 daily at full screen was giving me temperatures near 80 C. Real Temp (since I wanted more data) is giving even higher numbers (with 1 game minimized and firefox open it said 83 C, 67 C on the GPU.

I've taken the back off and sprayed air everywhere around the vents and fan and just everywhere I could. I can't seem to undo 3 of the 6 screws holding the heatsink and fan in place with my available screwdrivers so I can't get inside the fan apparatus really. Is this something that would help?

Any ideas?



Yeah, well, you know, that's just like, your opinion man
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 30 2010 04:13 GMT
#67
On June 30 2010 13:06 ZapRoffo wrote:
Hi, so my problem I'm looking for help with is my laptop overheating. The model is Dell XPS M1530, it's about 2 years old. Relevant hardware information I think:
+ Show Spoiler +

[image loading]
[image loading]
[image loading]


I've been happy playing stuff on my 6 year old P4 desktop but it can't handle big 3v3 battles or normal 4v4 battles or some customs of sc2 even on the lowest everything settings so I've been migrating my gaming over to this computer.

It is getting super hot though, I've been running SpeedFan and glancing at it quickly after alt-tabs every once in a while. Doing anything that requires graphics gets the core0 and core1 and CPU temperatures reading about ~80 degrees C, with the GPU also around 80 as well (which seems not as bad?). And this with one of those fan pads underneath it that gives it air and space. If I sit it directly on a surface and run sc2 or quake live it will turn itself off after a bit, I assume because it passes a temperature threshold. Even just watching a recent Day9 daily at full screen was giving me temperatures near 80 C. Real Temp (since I wanted more data) is giving even higher numbers (with 1 game minimized and firefox open it said 83 C, 67 C on the GPU.

I've taken the back off and sprayed air everywhere around the vents and fan and just everywhere I could. I can't seem to undo 3 of the 6 screws holding the heatsink and fan in place with my available screwdrivers so I can't get inside the fan apparatus really. Is this something that would help?

Any ideas?






Is the laptop still under warranty? Yes, very relevant.
ZapRoffo
Profile Blog Joined April 2010
United States5544 Posts
June 30 2010 21:32 GMT
#68
On June 30 2010 13:13 Joey.rumz wrote:
Show nested quote +
On June 30 2010 13:06 ZapRoffo wrote:
Hi, so my problem I'm looking for help with is my laptop overheating. The model is Dell XPS M1530, it's about 2 years old. Relevant hardware information I think:
+ Show Spoiler +

[image loading]
[image loading]
[image loading]


I've been happy playing stuff on my 6 year old P4 desktop but it can't handle big 3v3 battles or normal 4v4 battles or some customs of sc2 even on the lowest everything settings so I've been migrating my gaming over to this computer.

It is getting super hot though, I've been running SpeedFan and glancing at it quickly after alt-tabs every once in a while. Doing anything that requires graphics gets the core0 and core1 and CPU temperatures reading about ~80 degrees C, with the GPU also around 80 as well (which seems not as bad?). And this with one of those fan pads underneath it that gives it air and space. If I sit it directly on a surface and run sc2 or quake live it will turn itself off after a bit, I assume because it passes a temperature threshold. Even just watching a recent Day9 daily at full screen was giving me temperatures near 80 C. Real Temp (since I wanted more data) is giving even higher numbers (with 1 game minimized and firefox open it said 83 C, 67 C on the GPU.

I've taken the back off and sprayed air everywhere around the vents and fan and just everywhere I could. I can't seem to undo 3 of the 6 screws holding the heatsink and fan in place with my available screwdrivers so I can't get inside the fan apparatus really. Is this something that would help?

Any ideas?






Is the laptop still under warranty? Yes, very relevant.

No it was 1 year.
Yeah, well, you know, that's just like, your opinion man
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 01 2010 01:53 GMT
#69
Well than at this point I would consider just opening the sucker up and trying to remove the dust, tighten the screws on the heat pipe that goes through the laptop. It's really your best bet for cooling, naturally a cooling pad will help as well.


Aside from these tricks in the case of laptop overheating, without having it in front of me it would be difficult to diagnose.

Do you know how to properly open up a laptop?
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 01 2010 06:40 GMT
#70
Ok my computer crashed again, and I ran chkdsk.

It verified Usn Journal then did something quick and program terminated itself.

Also both times the computer crashed, I applied a slight pressure to my headphone cord which was tense. This time, instead of computer freezing right away, it made a series of noise repeatedly (through headphones), and I shut down with updates, and it froze with "Computer will turn off itself..." message.

Here are my specs

c2d E6750
nVidea gforce 8800GTS 640mb
2gig ram corsair (2x1)
540 Corsair ps
Gigabyte G35 mobo
and some fatality soundcard from Creative.
Stuck.
nineninja9
Profile Joined March 2010
United States194 Posts
July 01 2010 06:43 GMT
#71
Just to comment, I also have an m1530 and as far as I know it just runs that hot. Mine cpu/gpu idle at ~60C and shuts itself off playing demanding games or even decoding 1080p video if I don't keep it well ventilated, so I don't really think it's really a problem you can solve.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 01 2010 06:47 GMT
#72
On July 01 2010 15:43 nineninja9 wrote:
Just to comment, I also have an m1530 and as far as I know it just runs that hot. Mine cpu/gpu idle at ~60C and shuts itself off playing demanding games or even decoding 1080p video if I don't keep it well ventilated, so I don't really think it's really a problem you can solve.



I agree that this isn't a special case with the m1530, but cleaning out the laptop properly could do wonders to lower the temp, maybe lower the average run speed period + lower gaming core temp.


Also the cooling mats do tend to work decently well.
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-07-01 06:52:02
July 01 2010 06:51 GMT
#73
On July 01 2010 15:40 Wala.Revolution wrote:
Ok my computer crashed again, and I ran chkdsk.

It verified Usn Journal then did something quick and program terminated itself.

Also both times the computer crashed, I applied a slight pressure to my headphone cord which was tense. This time, instead of computer freezing right away, it made a series of noise repeatedly (through headphones), and I shut down with updates, and it froze with "Computer will turn off itself..." message.

Here are my specs

c2d E6750
nVidea gforce 8800GTS 640mb
2gig ram corsair (2x1)
540 Corsair ps
Gigabyte G35 mobo
and some fatality soundcard from Creative.



Strange self termination through dos -> chkdsk.. hmm...


Computer freezing at integral areas where data being written to hard drive as well...


If you have a spare hard drive, I suggest you give it a shot. If you're in new jersey, I'll lend you one of my spares (though it's an off chance.)

If you need help on instructions on replacing a hard drive properly let me know. Typically I would volunteer on writing one up, but it's 3AM here and I've worked for nearly 13 hours today. Let me know if you need instructions on how to replace, and how to identify Sata to IDE and etc. No big deal, I'm just about to pass out.

Edit: I just saw your location, I am going to presume you are not near me. lol.
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 01 2010 07:07 GMT
#74
I'm in Georgia.

Also it turns out my HD is NTFS, or at least one of them. I have two. Is there a way to 'switch' them?
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 01 2010 15:48 GMT
#75
Not without formatting them. Have you tried using the other hard drive to install your OS on and attempting to use it?

This is a quick and easy way to determine if your current Master hard drive is a problem.
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 02 2010 00:47 GMT
#76
What's the problem when my computer won't turn on? I push the button, the computer turns on for half a second, then turns off. Then it's unresponsive for hours, after which it 'magically' turns on again. Is it a temperature issue?

Also is it normal for XP to be in SP2 in safe mode?
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 00:59 GMT
#77
On July 02 2010 09:47 Wala.Revolution wrote:
What's the problem when my computer won't turn on? I push the button, the computer turns on for half a second, then turns off. Then it's unresponsive for hours, after which it 'magically' turns on again. Is it a temperature issue?

Also is it normal for XP to be in SP2 in safe mode?



Have you tried using a different harddrive to boot the machine in?


SP2 in safemode, I'm unsure... are you positive you had sp3 installed previously?
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 02 2010 01:05 GMT
#78
I'm close to computer illuterate. I was reading on booting OS on different drive when crash happened.

About computer updates, I have a suspicion there. Almost every time would turn of my computer, it would say that 'updates are ready to intall whatever' with the turn off button. Even when I start the computer right away and turn it off again.

I'm fairly sure I had SP3 because I remember seeing XP SP3 on dxdiag when I used it to check specs, but I dunno. I'll check it again as soon as it turns on.
Stuck.
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
Last Edited: 2010-07-02 01:45:18
July 02 2010 01:43 GMT
#79
http://answers.yahoo.com/question/index?qid=20081229062116AAHyef6

From here I guess I can just pop my XP disc in and install in my other hard drive right? But it says I have to back up.

Can I follow what the answer says?

Also can I back up in a dvd?
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 02:09 GMT
#80
Yes, pop the CD in, boot from the CD. Those instructions are fairly accurate I'd say. See how far you get. I'm here all night so I'll be able to track your status and any questions.


Good luck.
mahnini
Profile Blog Joined October 2005
United States6862 Posts
July 02 2010 02:12 GMT
#81
On July 02 2010 09:47 Wala.Revolution wrote:
What's the problem when my computer won't turn on? I push the button, the computer turns on for half a second, then turns off. Then it's unresponsive for hours, after which it 'magically' turns on again. Is it a temperature issue?

Also is it normal for XP to be in SP2 in safe mode?

this is a hardware issue. psu or mobo.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 02 2010 02:31 GMT
#82
On July 02 2010 11:12 mahnini wrote:
Show nested quote +
On July 02 2010 09:47 Wala.Revolution wrote:
What's the problem when my computer won't turn on? I push the button, the computer turns on for half a second, then turns off. Then it's unresponsive for hours, after which it 'magically' turns on again. Is it a temperature issue?

Also is it normal for XP to be in SP2 in safe mode?

this is a hardware issue. psu or mobo.


Is there a way to diagnose specifically what went wrong?

Computer again is emitting high-pitched noise which came before crashes. So far only sound isn't working and computer is working fine.

Going to turn off and see what happens.
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 02:37 GMT
#83
If it's making the high pitch noise before getting to booting windows than I would say it's not just the hard drive anymore.

How to test.. what do you have at your disposal as far as extra parts?
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 02 2010 02:40 GMT
#84
On July 02 2010 11:37 Joey.rumz wrote:
If it's making the high pitch noise before getting to booting windows than I would say it's not just the hard drive anymore.

How to test.. what do you have at your disposal as far as extra parts?


Nono, basically every few times when I try to get on 'normal' windows, it works. Since I don't have to go all the way across the room for the computer I'm currently on for advice, I'm using the broken computer to browse tests and solutions.

I was doing that, then noise came. All four or five crashes were prempted by the said noise.
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 03:20 GMT
#85
Have you run chkdsk through the run prompt since logging onto it?
mahnini
Profile Blog Joined October 2005
United States6862 Posts
July 02 2010 03:24 GMT
#86
On July 02 2010 11:31 Wala.Revolution wrote:
Show nested quote +
On July 02 2010 11:12 mahnini wrote:
On July 02 2010 09:47 Wala.Revolution wrote:
What's the problem when my computer won't turn on? I push the button, the computer turns on for half a second, then turns off. Then it's unresponsive for hours, after which it 'magically' turns on again. Is it a temperature issue?

Also is it normal for XP to be in SP2 in safe mode?

this is a hardware issue. psu or mobo.


Is there a way to diagnose specifically what went wrong?

Computer again is emitting high-pitched noise which came before crashes. So far only sound isn't working and computer is working fine.

Going to turn off and see what happens.

sounds like a capacitor is swelling. could be from the psu or mobo, not sure there's anyway to find out without replacing parts though i guess when you hear it you could check real fast before it crashes.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-07-02 03:31:07
July 02 2010 03:29 GMT
#87
On July 02 2010 12:24 mahnini wrote:
Show nested quote +
On July 02 2010 11:31 Wala.Revolution wrote:
On July 02 2010 11:12 mahnini wrote:
On July 02 2010 09:47 Wala.Revolution wrote:
What's the problem when my computer won't turn on? I push the button, the computer turns on for half a second, then turns off. Then it's unresponsive for hours, after which it 'magically' turns on again. Is it a temperature issue?

Also is it normal for XP to be in SP2 in safe mode?

this is a hardware issue. psu or mobo.


Is there a way to diagnose specifically what went wrong?

Computer again is emitting high-pitched noise which came before crashes. So far only sound isn't working and computer is working fine.

Going to turn off and see what happens.

sounds like a capacitor is swelling. could be from the psu or mobo, not sure there's anyway to find out without replacing parts though i guess when you hear it you could check real fast before it crashes.



He's computer illiterate, I don't know if you can expect him to understand what a swelled capacitor looks like.. unless they are corroded. That would be pretty simple to see.

[image loading]

See if any of the capacitors on the motherboard are experiencing cracks on the top of them. If they are leaking you have a problem, if they have a crack in them but are not leaking, that's a swollen capacitor.. just as bad.

Edit: Found a good pic.
mahnini
Profile Blog Joined October 2005
United States6862 Posts
Last Edited: 2010-07-02 03:45:01
July 02 2010 03:43 GMT
#88
On June 30 2010 13:06 ZapRoffo wrote:
Hi, so my problem I'm looking for help with is my laptop overheating. The model is Dell XPS M1530, it's about 2 years old. Relevant hardware information I think:
+ Show Spoiler +

[image loading]
[image loading]
[image loading]


I've been happy playing stuff on my 6 year old P4 desktop but it can't handle big 3v3 battles or normal 4v4 battles or some customs of sc2 even on the lowest everything settings so I've been migrating my gaming over to this computer.

It is getting super hot though, I've been running SpeedFan and glancing at it quickly after alt-tabs every once in a while. Doing anything that requires graphics gets the core0 and core1 and CPU temperatures reading about ~80 degrees C, with the GPU also around 80 as well (which seems not as bad?). And this with one of those fan pads underneath it that gives it air and space. If I sit it directly on a surface and run sc2 or quake live it will turn itself off after a bit, I assume because it passes a temperature threshold. Even just watching a recent Day9 daily at full screen was giving me temperatures near 80 C. Real Temp (since I wanted more data) is giving even higher numbers (with 1 game minimized and firefox open it said 83 C, 67 C on the GPU.

I've taken the back off and sprayed air everywhere around the vents and fan and just everywhere I could. I can't seem to undo 3 of the 6 screws holding the heatsink and fan in place with my available screwdrivers so I can't get inside the fan apparatus really. Is this something that would help?

Any ideas?




i'm not that sure about laptop cpus but your voltage is really fucking high for a cpu running at 1ghz. try resetting your bios settings to default and / or reflashing your bios with the latest version.

oh nevermind it's 65nm. either way it wouldn't hurt updating your bios there might be updates to improve temperature issues.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-07-02 03:46:24
July 02 2010 03:46 GMT
#89
On July 02 2010 12:43 mahnini wrote:
Show nested quote +
On June 30 2010 13:06 ZapRoffo wrote:
Hi, so my problem I'm looking for help with is my laptop overheating. The model is Dell XPS M1530, it's about 2 years old. Relevant hardware information I think:
+ Show Spoiler +

[image loading]
[image loading]
[image loading]


I've been happy playing stuff on my 6 year old P4 desktop but it can't handle big 3v3 battles or normal 4v4 battles or some customs of sc2 even on the lowest everything settings so I've been migrating my gaming over to this computer.

It is getting super hot though, I've been running SpeedFan and glancing at it quickly after alt-tabs every once in a while. Doing anything that requires graphics gets the core0 and core1 and CPU temperatures reading about ~80 degrees C, with the GPU also around 80 as well (which seems not as bad?). And this with one of those fan pads underneath it that gives it air and space. If I sit it directly on a surface and run sc2 or quake live it will turn itself off after a bit, I assume because it passes a temperature threshold. Even just watching a recent Day9 daily at full screen was giving me temperatures near 80 C. Real Temp (since I wanted more data) is giving even higher numbers (with 1 game minimized and firefox open it said 83 C, 67 C on the GPU.

I've taken the back off and sprayed air everywhere around the vents and fan and just everywhere I could. I can't seem to undo 3 of the 6 screws holding the heatsink and fan in place with my available screwdrivers so I can't get inside the fan apparatus really. Is this something that would help?

Any ideas?




i'm not that sure about laptop cpus but your voltage is really fucking high for a cpu running at 1ghz. try resetting your bios settings to default and / or reflashing your bios with the latest version.

oh nevermind it's 65nm. either way it wouldn't hurt updating your bios there might be updates to improve temperature issues.


Updating your bios is not going to solve a heating issue and if nothing else is wrong there's no reason for him to update his bios, it could only cause problems...
FragKrag
Profile Blog Joined September 2007
United States11552 Posts
July 02 2010 03:51 GMT
#90
Uh BIOS updates can fix the voltages that go to the CPU. After all it is in the BIOS where you can adjust the voltages. A BIOS update can fix malfunctioning features (most notably is probably the AMD Cool N Quiet)
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
mahnini
Profile Blog Joined October 2005
United States6862 Posts
July 02 2010 03:58 GMT
#91
i never said it would fix anything anyway. manufacturers occasionally release new bios versions after making optimizations to cpu operating temps (especially for laptops) so it wouldn't hurt and it's probably the only other thing that could be the issue aside from it being a hsf problem.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
mahnini
Profile Blog Joined October 2005
United States6862 Posts
Last Edited: 2010-07-02 04:18:37
July 02 2010 04:18 GMT
#92
http://ark.intel.com/Product.aspx?id=33915

intel says the VID range for your CPU is 1.075 - 1.175V and max temp is 85C. unless intel is wrong your voltage should be nowhere near 1.25. you might need to go into the bios is manually set the vcore.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
shinosai
Profile Blog Joined April 2010
United States1577 Posts
Last Edited: 2010-07-02 07:01:43
July 02 2010 06:58 GMT
#93
Alright so I have a pretty weird problem with my computer that I've been battling with for several weeks now. Basically I bought this computer like 8 months ago, has windows 7 64-bit, nice hardware, good fans, etc. About a month ago my computer decides to restart itself 2-3 times a day. There is no error log, and it is not a system crash. It restarts just like if I manually asked it to restart itself. In my computer settings, I set it to generate an error report instead of auto-shutting down if there's a problem.

Since then, I've blown all the dust out, I've run antivir, housecall, super anti spyware, ad-aware, spybot, and a program that repairs the registry and system files. I've also done a system restore. None of these things have resolved the issue. I'm pretty much at a loss.

If it helps, it only does the restarts with several hours in between. It makes me think it may be a temperature issue, except that the fans are all clearly working and dusted off.
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 13:32 GMT
#94
Hmmm... Is this a legal copy of windows 7? And not windows 7 RC version?
shinosai
Profile Blog Joined April 2010
United States1577 Posts
July 02 2010 16:55 GMT
#95
On July 02 2010 22:32 Joey.rumz wrote:
Hmmm... Is this a legal copy of windows 7? And not windows 7 RC version?


Legal copy
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 16:58 GMT
#96
You were able to do a system restore to the exact point before this problem started to occur? (I know your name looked familiar, marktheshark.)
shinosai
Profile Blog Joined April 2010
United States1577 Posts
Last Edited: 2010-07-02 17:02:19
July 02 2010 17:00 GMT
#97
On July 03 2010 01:58 Joey.rumz wrote:
You were able to do a system restore to the exact point before this problem started to occur? (I know your name looked familiar, marktheshark.)


Definitely was able to restore it to before the problem occurred. I know this because I system restored back to a different problem (which I fixed, again) that happened before this one.

Edit: Yea, I am marktheshark
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 17:05 GMT
#98
I'm going to need full system specs so I can dig through some possible walkthroughs and solutions to the problem.
shinosai
Profile Blog Joined April 2010
United States1577 Posts
Last Edited: 2010-07-02 17:50:35
July 02 2010 17:50 GMT
#99
+ Show Spoiler +
[image loading]
[image loading]
[image loading]
[image loading]
[image loading]


Here's my system info
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 18:06 GMT
#100
Excellent post, my next question is does this happen while you are actively using the computer? When you walk away from this computer?


Are you able to run an application for about an hour, than check the temperatures in the Bios to see if it is, in fact, suffering for overheating? If you are actively on this computer when this is happening, I suggest waiting to see when it restarts, going into your bios, and check your temperatures.

Here is a nifty program that you can use to check temperature in real time:


CoreTemp


Looking forward to what we see here.
shinosai
Profile Blog Joined April 2010
United States1577 Posts
Last Edited: 2010-07-02 18:13:35
July 02 2010 18:10 GMT
#101
This can happen if I'm actively using the computer for several hours, or if I leave it alone for several hours. Activity seems to make no difference.

edit: And what I mean by that is, I can literally have the computer freshly restarted, turn off all applications, and it will still restart during the night while I sleep. Or I can be doing something as simple as browsing firefox or watching a movie, and it will restart in the middle of it.

At the moment the computer has been on for several hours and is no doubt going to restart soon. The temperature of all the cores according to your program are between 44 and 48 degrees Celsius.
Be versatile, know when to retreat, and carry a big gun.
palanq
Profile Blog Joined December 2004
United States761 Posts
July 02 2010 18:27 GMT
#102
Thanks, hope you can help me out.

I recently bought a pre-built computer and it worked fine. I then installed 2 GB more RAM, and it still worked fine. Then, I unplugged and re-plugged the hard drive so I could check out the side bars, but when I started up the computer again, it gets stuck on the BIOS screen, and the keyboard won't go into the BIOS setup. The screen has the energy star and "Dual BIOS" logos on it and this text:
+ Show Spoiler +
Award Modular BIOS v6.00PC, An Energy Star Ally
Copyright (C) 1984-2007, Award Sofware, Inc.

AMD 790X BIOS for GA-MA790X-DS4 F2

Processor : AMD Phenom(tm) 9600 Quad-Core Processor
<CPUID:00100F22 Patch ID:0035>

[lots of blank space]

<DEL>: BIOS Setup [...etc]

So it's like it recognizes the motherboard and the processor but then just hangs. I also cannot enter BIOS setup - my USB keyboard doesn't seem to be sending any signals.

I thought I might have messed up the motherboard by scratching it when I was trying to take out the hard drive. The motherboard is this: http://www.newegg.com/product/product.aspx?item=n82e16813128075

And the area of the computer that potentially got messed up looks like this:

+ Show Spoiler +

[image loading]
[image loading]


I'm pretty sure the HD connections as I put them back are still fine, as well:
+ Show Spoiler +
[image loading]


So my bet is that it's something to do with that unhooked connection with the negative sign, but I have no idea where it might have been initially.

Thanks a lot!
time flies like an arrow; fruit flies like a banana
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 19:35 GMT
#103
On July 03 2010 03:10 shinosai wrote:
This can happen if I'm actively using the computer for several hours, or if I leave it alone for several hours. Activity seems to make no difference.

edit: And what I mean by that is, I can literally have the computer freshly restarted, turn off all applications, and it will still restart during the night while I sleep. Or I can be doing something as simple as browsing firefox or watching a movie, and it will restart in the middle of it.

At the moment the computer has been on for several hours and is no doubt going to restart soon. The temperature of all the cores according to your program are between 44 and 48 degrees Celsius.



Can you play a game, like the UMS training map perhaps, and see how hot your GPU and CPU gets after about an hour of play?


I want to see how severe the temp fluctuation is so we can consider it a symptom or rule it out.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 19:38 GMT
#104
On July 03 2010 03:27 palanq wrote:
Thanks, hope you can help me out.

I recently bought a pre-built computer and it worked fine. I then installed 2 GB more RAM, and it still worked fine. Then, I unplugged and re-plugged the hard drive so I could check out the side bars, but when I started up the computer again, it gets stuck on the BIOS screen, and the keyboard won't go into the BIOS setup. The screen has the energy star and "Dual BIOS" logos on it and this text:
+ Show Spoiler +
Award Modular BIOS v6.00PC, An Energy Star Ally
Copyright (C) 1984-2007, Award Sofware, Inc.

AMD 790X BIOS for GA-MA790X-DS4 F2

Processor : AMD Phenom(tm) 9600 Quad-Core Processor
<CPUID:00100F22 Patch ID:0035>

[lots of blank space]

<DEL>: BIOS Setup [...etc]

So it's like it recognizes the motherboard and the processor but then just hangs. I also cannot enter BIOS setup - my USB keyboard doesn't seem to be sending any signals.

I thought I might have messed up the motherboard by scratching it when I was trying to take out the hard drive. The motherboard is this: http://www.newegg.com/product/product.aspx?item=n82e16813128075

And the area of the computer that potentially got messed up looks like this:

+ Show Spoiler +

[image loading]
[image loading]


I'm pretty sure the HD connections as I put them back are still fine, as well:
+ Show Spoiler +
[image loading]


So my bet is that it's something to do with that unhooked connection with the negative sign, but I have no idea where it might have been initially.

Thanks a lot!



Where is the SATA connection on the motherboard? Can you show a picture of it?

Second, the BIOS probably has the USB device to use on operating system, if you have an old PS2 keyboard, you can press Del on it to enter the bios, and change the USB compatibility from on Operating system (That's not the correct term for what it says there, but it's similar) to on Bios for functionality of a keyboard.

Use the PS2 keyboard to access it like I said.

It sounds like you managed to tweak a hard drive configuration, possibly not booting off the drive or recognizing it either. Once you can get into the bios, we can discuss this further.
palanq
Profile Blog Joined December 2004
United States761 Posts
July 02 2010 20:22 GMT
#105
+ Show Spoiler +
On July 03 2010 04:38 Joey.rumz wrote:
Show nested quote +
On July 03 2010 03:27 palanq wrote:
Thanks, hope you can help me out.

I recently bought a pre-built computer and it worked fine. I then installed 2 GB more RAM, and it still worked fine. Then, I unplugged and re-plugged the hard drive so I could check out the side bars, but when I started up the computer again, it gets stuck on the BIOS screen, and the keyboard won't go into the BIOS setup. The screen has the energy star and "Dual BIOS" logos on it and this text:
+ Show Spoiler +
Award Modular BIOS v6.00PC, An Energy Star Ally
Copyright (C) 1984-2007, Award Sofware, Inc.

AMD 790X BIOS for GA-MA790X-DS4 F2

Processor : AMD Phenom(tm) 9600 Quad-Core Processor
<CPUID:00100F22 Patch ID:0035>

[lots of blank space]

<DEL>: BIOS Setup [...etc]

So it's like it recognizes the motherboard and the processor but then just hangs. I also cannot enter BIOS setup - my USB keyboard doesn't seem to be sending any signals.

I thought I might have messed up the motherboard by scratching it when I was trying to take out the hard drive. The motherboard is this: http://www.newegg.com/product/product.aspx?item=n82e16813128075

And the area of the computer that potentially got messed up looks like this:

+ Show Spoiler +

[image loading]
[image loading]


I'm pretty sure the HD connections as I put them back are still fine, as well:
+ Show Spoiler +
[image loading]


So my bet is that it's something to do with that unhooked connection with the negative sign, but I have no idea where it might have been initially.

Thanks a lot!



Where is the SATA connection on the motherboard? Can you show a picture of it?

Second, the BIOS probably has the USB device to use on operating system, if you have an old PS2 keyboard, you can press Del on it to enter the bios, and change the USB compatibility from on Operating system (That's not the correct term for what it says there, but it's similar) to on Bios for functionality of a keyboard.

Use the PS2 keyboard to access it like I said.

It sounds like you managed to tweak a hard drive configuration, possibly not booting off the drive or recognizing it either. Once you can get into the bios, we can discuss this further.


Okay, I got into the BIOS setup. I think I'm on the relevant page - Standard CMOS Features. It says the following stuff:

+ Show Spoiler +

> IDE Channel 0 Master [HITACHI GD-2000]
> IDE Channel 0 Slave [ None]
> IDE Channel 2 Master [ None]
> IDE Channel 2 Slave [ None]
> IDE Channel 3 Master [WDC WD1600AAJS-22PSA]
> IDE Channel 3 Slave [ None]


and some other stuff. So yes, it looks to be recognizing the drive... does the order matter or something?

The SATA connection on the motherboard looks fine, too
+ Show Spoiler +
[image loading]


One other thing.. I can't always get into the BIOS even with a PS2 keyboard. Maybe it's the keyboard's fault, but I've tried 3 times so far and it only worked the 2nd o.O
time flies like an arrow; fruit flies like a banana
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 02 2010 20:27 GMT
#106
Did you mess with where the SATA cable was seated in between having no problems and having problems?

Also, what exactly inspired you to crack open your case? Just curious.
palanq
Profile Blog Joined December 2004
United States761 Posts
Last Edited: 2010-07-02 23:28:36
July 02 2010 20:30 GMT
#107
Nope, I didn't mess with the cable, in the same place where it was when it was working.

I cracked open the case to add in 2 additional sticks of RAM - it was working then. The 2nd time I opened the case was to try installing a 2nd hard drive before I realized I didn't have the hard drive rails or the 2nd data cable I needed to do it =(

The only thing I think I did between having no problems and having problems was trying to take out the original hard drive (unplugging the two cables for it) so I could take a close look at those rails. Maybe the HD itself is damaged?

edit: I mean that I unplugged the HD-end of the SATA cable, the motherboard end has stayed

GLORIOUS UPDATE: I took out the SATA cable from the motherboard connection and put it back in again. now it works. what magic.

thanks!
time flies like an arrow; fruit flies like a banana
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 03 2010 01:03 GMT
#108
Glorious epic win.
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 03 2010 05:03 GMT
#109
Ok I'll post a detailed account of what happened to my computer after this post.

But if my mobo/HD/PSU is broken, is it possible that 'sometimes' it works, especially after long periods of disuse (24+hours?)
Stuck.
FragKrag
Profile Blog Joined September 2007
United States11552 Posts
July 03 2010 05:09 GMT
#110
have you looked closely at your motherboard or PSU for swollen capacitors?

I suppose it is possible for the swelling to go down after a long time of not working.
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
pikaaarrr :3
Profile Blog Joined January 2010
United States593 Posts
July 03 2010 05:43 GMT
#111
On July 03 2010 05:30 palanq wrote:

GLORIOUS UPDATE: I took out the SATA cable from the motherboard connection and put it back in again. now it works. what magic.



best and worst part about trying to fix a computer
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 03 2010 05:43 GMT
#112
On July 03 2010 14:09 FragKrag wrote:
have you looked closely at your motherboard or PSU for swollen capacitors?

I suppose it is possible for the swelling to go down after a long time of not working.



Pretty much this, check for tears in the caps.
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 03 2010 06:03 GMT
#113
So for a year, I've neglected my computer in many ways: I never cleaned the dust, left it on for days, didn't do any 'care' stuff (defrag, etc) and when it 'crashed' (turned off for no reason), I simply let it rest for hours and just (a)bused it.

When my computer crashed, it froze without any symptoms (lots of programs running, but that shouldn't be a problem) and there wasn't any high-pitched noise. When I pressed reset button, it would 'reset' for .5-1 second and simply turn off. After, I couldn't turn it on for hours, usually more than 10. I turn the power supply off and on, and didn't use it. That happened probably about 8 times now, excluding the recent crashes.

I moved (in real life) and the computer was in a warm car for 8+ hours. I covered it from the sun and it was in the backseat so I don't think that was a problem, and after I moved I just set it up again. The first crash happened when I slightly leaned on the headphone cable which was stretched due to bad table design and my huge (CRT) monitor. It made periodical series of noises, and computer froze immediately. I think I couldn't turn it on for a while, and when I did, it loaded normally, until the black backgrounded windows logo with loading bar. During that, computer would project a blue screen (not sure BSoD, way too fast) and it would automatically restart. Then it would display options of loading windows in safe modes (generic, networking, and with command prompt), with last good config, and normally(?).

I only tried 'generic' safe mode and that never failed to load, but without sound and don't think it wouldn't load games for me (HoN, Civ4). It also indicated that it was in XP SP2.

WOAH I just checked my computer and it says it's SP2.

Wtfwtfwtf I updated this shit.

I update and update.
Stuck.
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
Last Edited: 2010-07-03 06:18:44
July 03 2010 06:18 GMT
#114
Ran the update through here:

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

Re-doing it (still indicated SP2). Will post again after restart.

Frag you there in vent?
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 03 2010 06:29 GMT
#115
I see Frag and X in some channel in vent. If he can walk you through to some solution or progress, let me know. But for now, I need sleep. I'm about 50 hours straight, half of it working, some of it on here, I need some shut eye.

See you in the morning Wala (or hopefully not?)
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 03 2010 06:35 GMT
#116
Thanks for the help, good night Joey.
Stuck.
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-07-03 14:51:41
July 03 2010 14:51 GMT
#117
Okay, back to business.

Wala - Any progress on service pack 3 upgrade? (Strange bug imho.)

Shin - What happened to you?
Wala.Revolution
Profile Blog Joined November 2006
7582 Posts
July 03 2010 17:20 GMT
#118
Update successful. Haven't crashed in 5 boots.

Today or tomorrow I'm going to buy canned air to clean out my computer. Tuesday I'll get some more computers to start replacing parts to see what is broken.
Stuck.
shinosai
Profile Blog Joined April 2010
United States1577 Posts
July 03 2010 17:45 GMT
#119
On July 03 2010 23:51 Joey.rumz wrote:
Okay, back to business.

Wala - Any progress on service pack 3 upgrade? (Strange bug imho.)

Shin - What happened to you?


Hey, just woke up. No serious changes in temp while playing the UMS, nothing ever went above 50.
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 03 2010 17:49 GMT
#120
On July 04 2010 02:45 shinosai wrote:
Show nested quote +
On July 03 2010 23:51 Joey.rumz wrote:
Okay, back to business.

Wala - Any progress on service pack 3 upgrade? (Strange bug imho.)

Shin - What happened to you?


Hey, just woke up. No serious changes in temp while playing the UMS, nothing ever went above 50.



Go run windows update and log me what transpires please.

I want this problem fixed today. :D
shinosai
Profile Blog Joined April 2010
United States1577 Posts
July 03 2010 17:53 GMT
#121
On July 04 2010 02:49 Joey.rumz wrote:
Show nested quote +
On July 04 2010 02:45 shinosai wrote:
On July 03 2010 23:51 Joey.rumz wrote:
Okay, back to business.

Wala - Any progress on service pack 3 upgrade? (Strange bug imho.)

Shin - What happened to you?


Hey, just woke up. No serious changes in temp while playing the UMS, nothing ever went above 50.



Go run windows update and log me what transpires please.

I want this problem fixed today. :D


Already have all my updates.
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 03 2010 17:55 GMT
#122
Okay, I'll be home from work shortly to review this stuff Shin.
shinosai
Profile Blog Joined April 2010
United States1577 Posts
July 03 2010 17:58 GMT
#123
On July 04 2010 02:55 Joey.rumz wrote:
Okay, I'll be home from work shortly to review this stuff Shin.


Alrighty, thanks a bunch. Honestly at this point I think I might just have to reinstall windows, though. Such a pain but this problem is pretty well hidden. Hope you can find a better solution.
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 03 2010 18:42 GMT
#124
I would rather see you run the windows repair utility to see if there are any irregulars with your installation before you decide to reinstall the operation system.

Do you have any extra hardware at your disposal that can be tested with?
sLiniss
Profile Blog Joined May 2009
United States849 Posts
July 05 2010 00:07 GMT
#125
Would you know anything about graphics cards and the Laptop/PC equivalences.
Ian Ian Ian
Profile Blog Joined August 2009
915 Posts
July 05 2010 01:07 GMT
#126
How do I go about REPAIRING registry keys?

I had a guy come in awhile ago and clean up my computer.. he removed pctools and installed avg. Ever since I've had this really annoying pop up shit. It sstarting to really bug me so I decided to clean computer myself. i'm going through my registry right now deleting keys and values, but I don't know what to do with things listed as "Registry value to be repaired". Like.. I have no idea. I can give you full extensions if you need them.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 05 2010 06:51 GMT
#127
On July 05 2010 10:07 Ian Ian Ian wrote:
How do I go about REPAIRING registry keys?

I had a guy come in awhile ago and clean up my computer.. he removed pctools and installed avg. Ever since I've had this really annoying pop up shit. It sstarting to really bug me so I decided to clean computer myself. i'm going through my registry right now deleting keys and values, but I don't know what to do with things listed as "Registry value to be repaired". Like.. I have no idea. I can give you full extensions if you need them.



If you provide them I can assist you. If you feel safer about it, PM me the values and extensions.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 05 2010 06:52 GMT
#128
On July 05 2010 09:07 sLiniss wrote:
Would you know anything about graphics cards and the Laptop/PC equivalences.



Yes. I fine tune computers to have them match up for reducing bottleneck on a weekly basis as my side work IRL.

Feel free to ask away for any suggestions or help on a current system or setup you are curious about syncing to maximize performance.
shinosai
Profile Blog Joined April 2010
United States1577 Posts
Last Edited: 2010-07-18 07:34:56
July 18 2010 07:26 GMT
#129
Well, I ended up doing a bunch of stuff that never really worked. I've come up with some new info, though. The computer restarts approximately every 8 hours. A similar problem to this person:

http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/5d68c306-5ea9-4779-93f1-db3b7b0fabe3

The tech said:


@Shawn: the tech did check the event viewer and made some modifications based on what he saw there, but since I'm not a pro in this arena I can't be sure what events he saw that were of concern.


It would seem the resolution to this problem can be found by using the event viewer. So, any suggestions on what to look for in the event viewer?


edit: So I have some errors in event viewer that are spaced roughly 8 hours apart.

It begins with:

volmgr : Crash dump initialization failed!

Application popup: \??\C:\Windows\SysWow64\drivers\SSHDRV65.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Kernel-Processor-power: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
<continue same message for processors 2-8>
Be versatile, know when to retreat, and carry a big gun.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 23 2010 05:21 GMT
#130
Can you give me a broad idea of the bunch of stuff that you tried that never worked?
Pawsom
Profile Blog Joined February 2009
United States928 Posts
July 28 2010 02:57 GMT
#131
When I play SC2 or Wow I sometimes get blue screens with different stop codes after them.

Hardware:
GPU: 9800GTX+ 512mb
CPU: i5 750 1156 LGA
Mobo: MicroStar P55-GD65

OS: Windows XP Home

Crash1: STOP 0x00000050
Crash2: STOP 0x0000004E
Crash3: STOP 0x0000008E
Crash4: STOP 0x0000007E


If theres any other info I can give please let me know. Thanks in advance for any help.
RumZ
Profile Blog Joined March 2010
United States956 Posts
July 30 2010 04:28 GMT
#132
I need to know when you first started experiencing this problem, as well as your RAM and HDD. More specific is better.
palanq
Profile Blog Joined December 2004
United States761 Posts
July 30 2010 21:34 GMT
#133
perhaps you could reflect a bit on why my new computer runs sc2 worse than my old comp? it's really strange, because most games run a lot better...

I ran some diagnostics with performancetest on both computers. So the new computer runs better on everything except memory read/write speeds and disk read/write speeds, and 2D graphics. But are these important for sc2? I couldn't imagine why...

I also thought maybe it was a temperature problem. Looks like the high temps are "tmpin2" also known as "power/aux temperature" (different monitoring software, different names) which is at 86 degrees after boot; and the gpu core temperature runs at ~80 deg (whether gaming or not). These seem to be on the verge of being too high... but not ridiculously high. I managed to increase the gpu fan speed setting from the catalyst control panel, but it doesn't actually increase the monitored fan speed (arg wtf). none of this, of course, explains why the new comp does run most games (except sc2) better.

so, at this point I'm at a loss as to what's the next thing to check, or the best path to upgrade. your thoughts?
time flies like an arrow; fruit flies like a banana
SONE
Profile Joined May 2010
Canada839 Posts
July 31 2010 20:14 GMT
#134
Hey, I just installed W7 on my cousins computer and everything is perfect except for sound. Windows installed the drivers by itself but no sound was being played, so I did it myself and the same thing is occuring. It is set as the default playback device, and when I play anything with sound I can see the level picking up sound, but any headset,headphones,speakers I plug in.. I can't hear anything. Any suggestions?

The audio driver just says High Definition Audio Device
RumZ
Profile Blog Joined March 2010
United States956 Posts
August 01 2010 17:25 GMT
#135
On August 01 2010 05:14 SONE wrote:
Hey, I just installed W7 on my cousins computer and everything is perfect except for sound. Windows installed the drivers by itself but no sound was being played, so I did it myself and the same thing is occuring. It is set as the default playback device, and when I play anything with sound I can see the level picking up sound, but any headset,headphones,speakers I plug in.. I can't hear anything. Any suggestions?

The audio driver just says High Definition Audio Device



This is on board Audio? What motherboard.
RumZ
Profile Blog Joined March 2010
United States956 Posts
August 01 2010 17:26 GMT
#136
On July 31 2010 06:34 palanq wrote:
perhaps you could reflect a bit on why my new computer runs sc2 worse than my old comp? it's really strange, because most games run a lot better...

I ran some diagnostics with performancetest on both computers. So the new computer runs better on everything except memory read/write speeds and disk read/write speeds, and 2D graphics. But are these important for sc2? I couldn't imagine why...

I also thought maybe it was a temperature problem. Looks like the high temps are "tmpin2" also known as "power/aux temperature" (different monitoring software, different names) which is at 86 degrees after boot; and the gpu core temperature runs at ~80 deg (whether gaming or not). These seem to be on the verge of being too high... but not ridiculously high. I managed to increase the gpu fan speed setting from the catalyst control panel, but it doesn't actually increase the monitored fan speed (arg wtf). none of this, of course, explains why the new comp does run most games (except sc2) better.

so, at this point I'm at a loss as to what's the next thing to check, or the best path to upgrade. your thoughts?



In what situations is it running 'worse'?

If it's overall, let me know.
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
Last Edited: 2010-08-01 18:03:33
August 01 2010 17:57 GMT
#137
Eh quick question that is probably not relevant
-CPU is at 50% > constantly even when completely idle
-Process called NT Kernel & System
-Reformatted but problem still there
-Doesn't cause any performance issues or overheating (to my knowledge) but i don't know how to fix it.
"come korea next time... FXO house... 10 korean, 10 korean"
RumZ
Profile Blog Joined March 2010
United States956 Posts
August 01 2010 18:19 GMT
#138
On August 02 2010 02:57 HeavOnEarth wrote:
Eh quick question that is probably not relevant
-CPU is at 50% > constantly even when completely idle
-Process called NT Kernel & System
-Reformatted but problem still there
-Doesn't cause any performance issues or overheating (to my knowledge) but i don't know how to fix it.


Are you absolutely sure this is causing no problems?
RumZ
Profile Blog Joined March 2010
United States956 Posts
August 01 2010 18:21 GMT
#139
This is barring any questions or problems that are already posted in this thread:

At this point in time I would like to redirect you to Team Liquid's Technical Support Forum. With a board dedicated to fixing problems and computers and all that nice stuff, I feel that a blog such as this is more or less unnecessary. If you currently have a query in here and reply to it, I will gladly answer, otherwise, please direct your questions on to that forum. Thank you!
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
August 01 2010 18:40 GMT
#140
On August 02 2010 03:19 Joey.rumz wrote:
Show nested quote +
On August 02 2010 02:57 HeavOnEarth wrote:
Eh quick question that is probably not relevant
-CPU is at 50% > constantly even when completely idle
-Process called NT Kernel & System
-Reformatted but problem still there
-Doesn't cause any performance issues or overheating (to my knowledge) but i don't know how to fix it.


Are you absolutely sure this is causing no problems?

nope
"come korea next time... FXO house... 10 korean, 10 korean"
palanq
Profile Blog Joined December 2004
United States761 Posts
August 02 2010 00:30 GMT
#141
On August 02 2010 02:26 Joey.rumz wrote:
Show nested quote +
On July 31 2010 06:34 palanq wrote:
perhaps you could reflect a bit on why my new computer runs sc2 worse than my old comp? it's really strange, because most games run a lot better...

I ran some diagnostics with performancetest on both computers. So the new computer runs better on everything except memory read/write speeds and disk read/write speeds, and 2D graphics. But are these important for sc2? I couldn't imagine why...

I also thought maybe it was a temperature problem. Looks like the high temps are "tmpin2" also known as "power/aux temperature" (different monitoring software, different names) which is at 86 degrees after boot; and the gpu core temperature runs at ~80 deg (whether gaming or not). These seem to be on the verge of being too high... but not ridiculously high. I managed to increase the gpu fan speed setting from the catalyst control panel, but it doesn't actually increase the monitored fan speed (arg wtf). none of this, of course, explains why the new comp does run most games (except sc2) better.

so, at this point I'm at a loss as to what's the next thing to check, or the best path to upgrade. your thoughts?



In what situations is it running 'worse'?

If it's overall, let me know.


Specifically, it runs Starcraft II at lower framerates, on lowest settings, when there are many unit on screen or on the map. It CAN run decently (~30-40 fps) on the reccomended ultra settings, but only when there aren't that many units in the game (goes below 30 if say 50 units are on screen). Switching between ultra and lowest doesn't ever seem to make that huge a difference in fps - so I suspect it's not really the gpu's problem.

I went ahead and got heatsinks for the northbridge (86 deg) and gpu (80-85 deg), so we'll see what that does when they arrive. can't hurt, anyway. We'll also have to see what blizzard tech support ends up saying as well.
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