• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EST 16:49
CET 22:49
KST 06:49
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
RSL Revival - 2025 Season Finals Preview8RSL Season 3 - Playoffs Preview0RSL Season 3 - RO16 Groups C & D Preview0RSL Season 3 - RO16 Groups A & B Preview2TL.net Map Contest #21: Winners12
Community News
Weekly Cups (Dec 1-7): Clem doubles, Solar gets over the hump1Weekly Cups (Nov 24-30): MaxPax, Clem, herO win2BGE Stara Zagora 2026 announced15[BSL21] Ro.16 Group Stage (C->B->A->D)4Weekly Cups (Nov 17-23): Solar, MaxPax, Clem win3
StarCraft 2
General
Did they add GM to 2v2? ComeBackTV's documentary on Byun's Career ! RSL Revival - 2025 Season Finals Preview Weekly Cups (Dec 1-7): Clem doubles, Solar gets over the hump Chinese SC2 server to reopen; live all-star event in Hangzhou
Tourneys
StarCraft2.fi 15th Anniversary Cup RSL Offline Finals Info - Dec 13 and 14! Tenacious Turtle Tussle 2025 RSL Offline Finals Dates + Ticket Sales! Sparkling Tuna Cup - Weekly Open Tournament
Strategy
Custom Maps
Map Editor closed ?
External Content
Mutation # 504 Retribution Mutation # 503 Fowl Play Mutation # 502 Negative Reinforcement Mutation # 501 Price of Progress
Brood War
General
FlaSh on: Biggest Problem With SnOw's Playstyle How Rain Became ProGamer in Just 3 Months [BSL21] RO8 Bracket & Prediction Contest BGH Auto Balance -> http://bghmmr.eu/ BW General Discussion
Tourneys
[ASL20] Grand Finals [BSL21] RO8 - Day 2 - Sunday 21:00 CET [BSL21] RO8 - Day 1 - Saturday 21:00 CET Small VOD Thread 2.0
Strategy
Current Meta Simple Questions, Simple Answers Game Theory for Starcraft Fighting Spirit mining rates
Other Games
General Games
Stormgate/Frost Giant Megathread Dawn of War IV ZeroSpace Megathread The 2048 Game Path of Exile
Dota 2
Official 'what is Dota anymore' discussion
League of Legends
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Deck construction bug Heroes of StarCraft mini-set
TL Mafia
Mafia Game Mode Feedback/Ideas Survivor II: The Amazon Sengoku Mafia TL Mafia Community Thread
Community
General
US Politics Mega-thread Things Aren’t Peaceful in Palestine Russo-Ukrainian War Thread YouTube Thread European Politico-economics QA Mega-thread
Fan Clubs
White-Ra Fan Club
Media & Entertainment
Anime Discussion Thread [Manga] One Piece Movie Discussion!
Sports
2024 - 2026 Football Thread Formula 1 Discussion
World Cup 2022
Tech Support
Computer Build, Upgrade & Buying Resource Thread
TL Community
TL+ Announced Where to ask questions and add stream?
Blogs
How Sleep Deprivation Affect…
TrAiDoS
I decided to write a webnov…
DjKniteX
James Bond movies ranking - pa…
Topin
Thanks for the RSL
Hildegard
Customize Sidebar...

Website Feedback

Closed Threads



Active: 1965 users

possible hardware failure, help please?

Blogs > tryclops
Post a Reply
Normal
URfavHO
Profile Blog Joined April 2010
United States514 Posts
June 16 2010 04:11 GMT
#1
Poll: what should I do now?

other(please specify) (2)
 
67%

build a new computer from scratch (1)
 
33%

build a new computer with the salvagable parts (0)
 
0%

buy a new computer from a reputable dealer and brand (0)
 
0%

3 total votes

Your vote: what should I do now?

(Vote): build a new computer with the salvagable parts
(Vote): build a new computer from scratch
(Vote): buy a new computer from a reputable dealer and brand
(Vote): other(please specify)


I just finished building my computer the other day. I've had it off for a majority of that time and when it was on it was simply to explore the capabilities of the build and to acquire software updates for Windows7(64-bit). This computer's sole purpose was to simply be capable of SC2 and I was planning on upgrading the graphics when money would allow.

There were no periods in which the computer hinted at a failure or anything. At the moment of failure I had it installing Mass Effect 2, streaming a Day9 video, and activating its windows7 key. Then all of a sudden it shut off with no warning or messages and I'm sitting at my desk with headphones on with a static like noise fading away, a black computer screen, and a computer with no power.

After sitting around for a few moments, I go attempt to start the computer again. The lights of the fans flicker for a mere moment lasting less than a second and nothing happens. I open the case and check if all my connections are correct, they are correct. I try to start the computer again, this time one of the fans shiver once. Note: the on light on the motherboard is on and green.

I'm fortunate enough to have access to a second power supply. I dropped that in and nothing happens.

And here I am with no clue as to what happened and about 400$ worth of incompetent computer parts(listed below).

Motherboard: ASUS M4A785TD-M EVO AM3 AMD 785G HDMI Micro ATX AMD
[url=http://www.newegg.com/Product/Product.aspx?Item=N82E16813131406[/url]

Processor: AMD Athlon II X4 635 Propus 2.9GHz 4 x 512KB
[url=http://www.newegg.com/Product/Product.aspx?Item=N82E16819103702[/url]

Ram: A-DATA Gaming Series 2GB 240-Pin DDR3 SDRAM DDR3 1600
[url=http://www.newegg.com/Product/Product.aspx?Item=N82E16820211450[/url]

Graphics: none/integrated

PSU: Antec Basiq BP500U 500W Continuous Power ATX12V
[url=http://www.newegg.com/Product/Product.aspx?Item=N82E16817371004]http://www.newegg.com/Product/Product.aspx?Item=N82E16817371004[/url]

Case: APEVIA X-DREAMER3-BL Black / Blue metal ATX Mid Tower
[url=http://www.newegg.com/Product/Product.aspx?Item=N82E16811144251[/url]

I'd like to know what happened as well as what I can do to salvage my situation(specifically as far the parts go). Any help would be dearly appreciated.

(it may be important to know that my neighborhood has been having occasional black outs. However, at the time of my computer going out the power for the house was running just fine with no flicker in the lights.)[quote][/quote]

apm66
Profile Blog Joined April 2010
Canada943 Posts
Last Edited: 2010-06-16 04:16:21
June 16 2010 04:14 GMT
#2
Eewww! throw those RAMs away! A-data is shit. That might be where the problem's coming from.Get corsair or kingston
(╯°□°)╯︵ ┻━┻
Ndugu
Profile Blog Joined May 2010
United States1078 Posts
June 16 2010 04:16 GMT
#3
Ouch. Horrible situation to be in.

Something similar happened to me, I couldn't figure out wth happened other than that it wasn't the power supply or RAM. I RMAed the motherboard since it was Asus and dealing with them is so wonderful and painless.

Got the new mobo and it turned out that it WAS the mobo. Very luckily for me. If it hadn't been the mobo I would have gone through thttp://www.teamliquid.net/mirror/layout/bottom_left.pnghe effort of finding a way to test the CPU and whatever else.
seppolevne
Profile Blog Joined February 2009
Canada1681 Posts
June 16 2010 04:21 GMT
#4
"it is recommended that you close all other programs while installing"

Sure nobody listens to it, but maybe this is why they put it there.
J- Pirate Udyr WW T- Pirate Riven Galio M- Galio Annie S- Sona Lux -- Always farm, never carry.
chiflutz
Profile Joined June 2006
Romania1025 Posts
Last Edited: 2010-06-16 04:24:52
June 16 2010 04:24 GMT
#5
They put that there so the installer can update all shared dynamic libraries, an issue winsxs solved already.

That said, if you already tried another PSU I'd just RMA the mobo. Also take a look at the capacitors on it, check for any signs of damage, i.e swelling.
kt violet Korea (South). July 27 2012 15:54. Posts 23
Bigpon86
Profile Blog Joined September 2009
United States238 Posts
June 16 2010 04:45 GMT
#6
If it isnt the PSU, chances are its the mobo or MAYBE the ram. Try switching ram sticks/trying different slots. If that doesnt work RMA the mobo like these other fools have said. + Show Spoiler +
Also take a look at the capacitors on it, check for any signs of damage, i.e swelling.
also do this
This is my quote.
Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
June 16 2010 06:06 GMT
#7
I would get new RAM and see if that has an impact on anything, assuming no physical damage to any components. If it doesn't help I would build a new computer from scratch. You'll have the RAM already anyway, so either way you aren't wasting your money(more than you have already if this doesn't work out).
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
URfavHO
Profile Blog Joined April 2010
United States514 Posts
June 16 2010 06:50 GMT
#8
I just borrowed a ram card from my dad's computer to no avail. So it seems that I will have to go through the aforementioned RMA process. What is this exactly? I have yet to experience it.
Terranist
Profile Blog Joined March 2009
United States2496 Posts
June 16 2010 07:11 GMT
#9
did you try a different outlet? maybe your psu cant draw enough power from the power strip.
The Show of a Lifetime
nttea
Profile Blog Joined July 2008
Sweden4353 Posts
June 16 2010 07:34 GMT
#10
Check so nothing is in the way of the cpu fan! the computer don't wanna start if it can't run the cpu fan ^_^
mahnini
Profile Blog Joined October 2005
United States6862 Posts
June 16 2010 07:43 GMT
#11
faulty ram wouldn't cause your computer to not boot at all. sounds like your mobo, if it was a problem with anything else (other than psu) it would at least boot.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
Terranist
Profile Blog Joined March 2009
United States2496 Posts
June 16 2010 07:47 GMT
#12
it just hit me that you might want to try and clear cmos with the jumper and see if it's possibly an issue in the bios.
The Show of a Lifetime
writer22816
Profile Blog Joined September 2008
United States5775 Posts
June 16 2010 07:57 GMT
#13
The real question is, how are you going to play Mass Effect 2 on an integrated graphics card?
8/4/12 never forget, never forgive.
URfavHO
Profile Blog Joined April 2010
United States514 Posts
June 16 2010 16:34 GMT
#14
The integrated graphics card was an ATI 4200hd. I was just curious as to how far I would be able to stretch its capabilities.

Thanks for all the suggestions/advice. I'll try those out after I get out of my summer classes.
Deleted User 47542
Profile Blog Joined May 2009
1484 Posts
June 16 2010 16:54 GMT
#15
RMA your mobo, newegg makes it pretty easy, also check the obvious stuff like to see if the 24 pin and 8 pin is SECURELY connected, one time my 24 pin somehow got loose by itself. Also, invest in a dedicated card, the 4200 is going to suck major donkey ass, just find a used 8800GT/9800GT on craigslist or something, they go for like $50 nowadays, and still play modern games decently.
FragKrag
Profile Blog Joined September 2007
United States11554 Posts
Last Edited: 2010-06-16 17:35:33
June 16 2010 17:35 GMT
#16
On June 16 2010 16:43 mahnini wrote:
faulty ram wouldn't cause your computer to not boot at all. sounds like your mobo, if it was a problem with anything else (other than psu) it would at least boot.


this

RAM generally BSODs you after you boot.

Are your fans connected through molex or through the fan headers on your mobo?
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
URfavHO
Profile Blog Joined April 2010
United States514 Posts
June 17 2010 01:04 GMT
#17
NOOOO my thirty days are up from the newegg RMA. So I'm guessing I have to go deal with Asus now for the RMA? The warranty is for 3 years.

The fans are connected through molex.
Craton
Profile Blog Joined December 2009
United States17274 Posts
Last Edited: 2010-06-17 01:24:49
June 17 2010 01:20 GMT
#18
It's almost guaranteed to be either your motherboard or PSU. I've experienced this problem a few times; on one machine it was a PSU failure, while another it was a mobo failure. The symptoms of it would make me about 99% sure it was one of those two parts, though.

PSU testers are like $15. The motherboard you pretty much have to test using another machine. Since you said the other PSU didn't work, it's probably the mobo, as mentioned before.

And yes, you'll have to go through the manufacturer at this point.


faulty ram wouldn't cause your computer to not boot at all. sounds like your mobo, if it was a problem with anything else (other than psu) it would at least boot.

This is correct. All other parts (sans mobo/psu) should at least reach the POST screen. Problems with any of them at that point would give you your error beeps to say what's wrong.
twitch.tv/cratonz
Terranist
Profile Blog Joined March 2009
United States2496 Posts
June 17 2010 02:57 GMT
#19
did you try using the clear cmos jumper yet? i think you should rule out bad bios settings before you begin the hardware RMA process.
The Show of a Lifetime
URfavHO
Profile Blog Joined April 2010
United States514 Posts
June 17 2010 20:50 GMT
#20
I tried it out with no success. Looks like I'll be having fun with the people at ASUS.

Thanks again everyone for providing me with your knowledge and wisdom.
RumZ
Profile Blog Joined March 2010
United States956 Posts
Last Edited: 2010-06-17 22:15:49
June 17 2010 22:15 GMT
#21
It sounds like you static shocked your motherboard. Be careful when building computers to keep it grounded, and have it on a solid surface. (Edit: A rug is not a solid surface, FYI. They are the most deadly to computers, by far.)


If you don't know, grounding it simply involves either a static strip that is a band that you attach to your wrist which attaches to the case, or having the power plugged into a fully connecting computer, and touching the side of the case is plugged in. It's plugged in properly if the motherboard light is on the off position.
URfavHO
Profile Blog Joined April 2010
United States514 Posts
June 17 2010 22:47 GMT
#22
Hmmm perhaps I should specify the location and environment of the computer. I had the computer sitting on a slat of wood on top of a laminate wood floor. It was sitting on the other side of the desk in front of where my feet are. The last thing of significance I can think of would be that I have a tall standing lamp that is plugged in next to it by maybe about 3-6 inches (8-16cm).

I'm not too familiar with static shocks. But I thought it is only significant when in the process of building the computer and not when it's running, right? or wrong? I really wouldn't know...
RumZ
Profile Blog Joined March 2010
United States956 Posts
June 17 2010 22:56 GMT
#23
You can static shock a motherboard extremely easily through a USB device. Whenever I see someone with a blanket typing on a computer I cringe. The lamp is a long shot..


When you RMA a purchase off newegg, they charge you. So let us take some precautionary steps to see if we can get this off the ground.

Some things I need to know:

Do you have ANY replacement parts that would match any of your computer's current archetype?
Can you send pictures of your current setup?
Why are you trying to game on integrated graphics?
Have you tried resetting the CMOS? You would be surprised...
URfavHO
Profile Blog Joined April 2010
United States514 Posts
Last Edited: 2010-06-18 03:55:34
June 18 2010 03:54 GMT
#24
As far as USB devices go, I had a wireless mouse in and a wireless network adapter in.

I have no replacement parts of this archetype. This is literally the first computer I've ever made and have no friends with similar interests; hence, the inexperience.

At the moment, I don't feel that taking pictures would be of any use seeing that I just shipped out the motherboard to ASUS about two hours ago.

I was merely curious about the capabilities of the build.

Yes, I attempted to reset the CMOS with no success.

Edit: fixed grammar
Normal
Please log in or register to reply.
Live Events Refresh
Monday Night Weeklies
17:00
#34
MaxPax vs Clem
RotterdaM1101
TKL 491
IndyStarCraft 271
SteadfastSC199
kabyraGe 160
EnkiAlexander 34
LiquipediaDiscussion
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
RotterdaM 1101
Clem_sc2 919
TKL 491
IndyStarCraft 271
SteadfastSC 199
ProTech134
elazer 108
Ketroc 9
StarCraft: Brood War
Calm 2285
Shuttle 478
Killer 30
Shinee 19
NaDa 13
Mong 11
Dota 2
syndereN962
Heroes of the Storm
Liquid`Hasu498
Khaldor211
Other Games
Grubby6712
shahzam349
ArmadaUGS177
C9.Mang0162
KnowMe152
XaKoH 143
Mew2King78
Trikslyr54
ZombieGrub26
Organizations
Other Games
BasetradeTV123
StarCraft 2
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
sctven
[ Show 16 non-featured ]
StarCraft 2
• StrangeGG 31
• davetesta17
• Kozan
• Migwel
• AfreecaTV YouTube
• intothetv
• sooper7s
• IndyKCrew
• LaughNgamezSOOP
StarCraft: Brood War
• Azhi_Dahaki52
• STPLYoutube
• ZZZeroYoutube
• BSLYoutube
League of Legends
• TFBlade1568
Other Games
• imaqtpie2926
• Shiphtur536
Upcoming Events
Sparkling Tuna Cup
12h 11m
WardiTV 2025
14h 11m
Spirit vs YoungYakov
Rogue vs Nice
Scarlett vs Reynor
TBD vs Clem
uThermal vs Shameless
PiGosaur Cup
1d 3h
WardiTV 2025
1d 14h
MaNa vs Gerald
TBD vs MaxPax
ByuN vs TBD
TBD vs ShoWTimE
OSC
1d 17h
YoungYakov vs Mixu
ForJumy vs TBD
Percival vs TBD
Shameless vs TBD
The PondCast
2 days
WardiTV 2025
2 days
Cure vs Creator
TBD vs Solar
WardiTV 2025
3 days
OSC
3 days
CranKy Ducklings
4 days
[ Show More ]
SC Evo League
4 days
Ladder Legends
4 days
BSL 21
4 days
Sparkling Tuna Cup
5 days
Ladder Legends
5 days
BSL 21
5 days
Replay Cast
6 days
Monday Night Weeklies
6 days
Liquipedia Results

Completed

Acropolis #4 - TS3
RSL Offline Finals
Kuram Kup

Ongoing

C-Race Season 1
IPSL Winter 2025-26
KCM Race Survival 2025 Season 4
YSL S2
BSL Season 21
Slon Tour Season 2
WardiTV 2025
META Madness #9
SL Budapest Major 2025
ESL Impact League Season 8
BLAST Rivals Fall 2025
IEM Chengdu 2025
PGL Masters Bucharest 2025
Thunderpick World Champ.
CS Asia Championships 2025
ESL Pro League S22

Upcoming

CSL 2025 WINTER (S19)
BSL 21 Non-Korean Championship
Acropolis #4
IPSL Spring 2026
Bellum Gens Elite Stara Zagora 2026
HSC XXVIII
Big Gabe Cup #3
ESL Pro League Season 23
PGL Cluj-Napoca 2026
IEM Kraków 2026
BLAST Bounty Winter 2026
BLAST Bounty Winter Qual
eXTREMESLAND 2025
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2025 TLnet. All Rights Reserved.