I was in the middle of a game, and all the sudden the mouse just stopped working properly.

~~Pretty sure there used to be a red light and laser on all the time, but now there is nothing.~~ It's weird, I can move the mouse around and get normal response, but the left click seems like it just died. And it's only intermittent, sometimes I can click but if I sit there clicking over and over it won't click sometimes.

It could be that the plastic just wore down, and the click is weak and I need to press harder. But I've had that happen lots of times and it was never so abrupt like this.

also when I drag for selections, it just cuts out and restarts and starts dragging from whereever it left out.

Bibbit

Canada5377 Posts

March 29 2010 04:12 GMT

You still did something awesome and won the game, right?

So is the mouse still usable at all?

CharlieMurphy

United States22895 Posts

March 29 2010 04:23 GMT

yea, like I said, the thing works, but it randomly doesn't work.
And no, I lost really bad in a ZvZ where I was trying something new.

blabber

United States4449 Posts

March 29 2010 04:26 GMT

try using a different USB slot. It might be your USB slot that's busted

CharlieMurphy

United States22895 Posts

March 29 2010 04:32 GMT

i'll try that

Chunkybuddha

Canada347 Posts

March 29 2010 04:40 GMT

On March 29 2010 13:26 blabber wrote:
try using a different USB slot. It might be your USB slot that's busted

Definitely that. Not enough juice.

Glider

United States1353 Posts

March 29 2010 04:46 GMT

try a different computer, that will rule out more things. If it still doesn't work and your mouse is within warranty, contact logitech online,give them ur serial number (back of mouse), and bam, u get a new mouse in a few days.

Cambium

United States16368 Posts

March 29 2010 05:40 GMT

If it's broken, just call logitech, they'll most likely send you a new mouse without you sending in the broken one.

edit:

I don't think my G3 has red light, but I could be wrong (I'm on my laptop).

omninmo

2349 Posts

March 29 2010 06:01 GMT

sorry to hear about your mouse.
i recommend the razer abyssus.

notsoeloquent

United States64 Posts

March 29 2010 06:41 GMT

#10

On March 29 2010 15:01 omninmo wrote:
sorry to hear about your mouse.
i recommend the razer abyssus.

its hard to use anything but logitech after youve had one for awhile

nothing feels even remotely similar

SchOOl_VicTIm

Greece2394 Posts

March 29 2010 06:58 GMT

#11

My G3 is working properly and there's no red light and/or laser on

ThunderGod

New Zealand897 Posts

March 29 2010 13:54 GMT

#12

On March 29 2010 12:57 CharlieMurphy wrote:
I was in the middle of a game, and all the sudden the mouse just stopped working properly.

Pretty sure there used to be a red light and laser on all the time, but now there is nothing. It's weird, I can move the mouse around and get normal response, but the left click seems like it just died. And it's only intermittent, sometimes I can click but if I sit there clicking over and over it won't click sometimes.

It could be that the plastic just wore down, and the click is weak and I need to press harder. But I've had that happen lots of times and it was never so abrupt like this.

also when I drag for selections, it just cuts out and restarts and starts dragging from whereever it left out.

Exact same thin happened to my G3 a few weeks ago. I just started using my old mouse which is now more reliable. Genius GM-04003A

CharlieMurphy

United States22895 Posts

March 29 2010 14:42 GMT

#13

ok, so trying a new port and it seems to be working right now, I'll give it a day then see about calling logitech http://www.teamliquid.net/blogs/viewblog.php?id=56599

If it is the port, how do I fix it, or what can i do?

edit- shit it's still doing it. I'm starting to think there is some kind of failure with the button itself, either mechanically, or some kind of short.

CharlieMurphy

United States22895 Posts

March 29 2010 20:44 GMT

#14

ok so i brought it to work and have been using it all morning. And i've noticed that it seems to be doubleclicking really fast, as well as not letting me hold down a click. I'm just gonna warranty this.
Kinda weird, I've only had this mouse since xmas or so.

seems that logitech changed their phone number for tech support
it's now 646 454 3200 (previously they were in Vegas, now in NY. Why i'm telling you this i don't know)

CharlieMurphy

United States22895 Posts

March 30 2010 03:50 GMT

#15

Wtf, they fucking need a receipt to be faxed now in order to get a replacement. That's so bullshit

They never asked for it for the last 2 times I did it. And this time I can't even provide one because it was a Xmas gift (and I have the receipts for the other ones).
Fucking stupid razer viper mouse that im using now sucks cocks.

edit- Does anyone know if you can get an invoice sent from a year ago from Amazon.com? grrrrrrrrrrrrrrrr can't play sc2

blabber

United States4449 Posts

April 01 2010 00:05 GMT

#16

On March 30 2010 12:50 CharlieMurphy wrote:
Wtf, they fucking need a receipt to be faxed now in order to get a replacement. That's so bullshit

They never asked for it for the last 2 times I did it. And this time I can't even provide one because it was a Xmas gift (and I have the receipts for the other ones).
Fucking stupid razer viper mouse that im using now sucks cocks.

edit- Does anyone knoe if you can get an invoice sent from a year ago from Amazon.com? grrrrrrrrrrrrrrrr can't play sc2

yes just go your orders page and look up orders in 2008 or whatever