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Update at bottom.
I'm sad that it's come to this. I consider myself pretty tech savvy, at least enough to solve the various problems I've had these past 10 years or so of using a computer everyday, but I'm giving up on this one 
Problem - AUDIO does not work in Flash video embeds in IE8, Chrome, or Firefox. Video works perfectly. In other words, youtube videos can play the video fine but it just seemingly has the audio muted. Obviously this affects ALL flash embeds not just youtube (so collegehumor, random flash apps, etc. etc. are affected). This is on WinXP Home with the latest versions of all 3 browsers and Flash.
I've tried..
- Clean uninstalling, fresh reinstalling of Adobe Flash
- Checking my audio settings in control panel for abormalities
- Clearing internet cookies, temp files, etc.
- Using Adobe Flash Settings Manager
- Various registry fixes suggested on other websites
- Attempted to fix using k-lite codec tweak tool, CCleaner
- Checked my Windows\System32 dir for missing key files
- System Restore
- Updated DirectX, various XP updates
I've spent maybe a total of 3-4 hours on this issue googling and trying everything suggested. I have a laptop that has a lot of the same programs (although its on WinXP Pro not Home) and used for the same tasks, but has no problem with flash. There are no apparent sound issues from any other media program on my computer (winamp, wmp, vlc are all fine). I don't think anything I've done could've caused some sort of abrupt change to Flash either. iirc, I just woke up one day and it was just like that.
If anyone can help me solve my issue I'll pay them $20 via paypal, pokerstars or full tilt poker. Thanks! 
UPDATE - Ok I think I've isolated it to be a sound card issue. Somewhere down the line my flash audio was fixed but sound from my computer died. I realized at some point that this wasn't a Flash issue anymore and became a sound card issue. Seems like the sound card works supposedly, but the inputs in the back are messed up (since the front headphone input works).
So I'm not really sure what exactly got my Flash audio working again. It probably was reinstalling the sound card for the 5th time (when I decided on a dell-suggested version rather than the latest realtek version), or it could've been one of the many random things I had been doing these past 2 days. Therefore, I'll just split the $20 between people who I think contributed most to helping my situation:
Sky101, Equaoh, Shockeyy (For suggesting live support which led me to the on-system Dell Support Center that has recommended driver updates)
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yeah pretty much anything on the first couple pages of a google search I've already tried, including those suggestions
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downgrade your flash version.
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Have you gone through to the second page, someone suggests that in addition to the .reg stuff (installing codecs), you should make sure you have the .acm files necessary for the codecs to work; involves going to control panel -> install hardware manually -> sound, video, game controllers and then some other stuff.
Anyway I'm just going off what I found on google, good luck to you sir.
Yeah note this problem is for Flash 9, maybe you can just change versions.
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This is very vague, please give more information on what led to this. Did you visit a site or uninstall any programs, maybe you downloaded some suspicious files? This sounds like a virus, you can try downloading this http://www.combofix.org/download.php and running it
edit: try system restore
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I'm surprised nobody mentioned updating the sound drivers yet.
That, and do a Windows Update. Sometimes they fix small issues like that within their updates.
Update DirectX too, couldn't hurt.
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Gotta get some food really quick then I'll try everything suggested. I really appreciate the help so far though, thanks guys.
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click the flash windows on youtube and make sure hardware accelearation is turned. You can also try doing a system restore if this is a recent problem
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Germany1304 Posts
Rule: If an error is too exotic and cannot be found and cured with google, it's ussally not the problem. Most of the time it's something very simple that you did not look into.
This time I dont really have a clue but maybe flash is using the wrong output device or if you have vista flash is muted (you can mute each application etc in vista). Something like that.
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Belgium9949 Posts
Do you have an external sound card installed, or a USB Headset? Could you give me a screen shot of all your installed audio hardware.
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I have randomly the same problem. sometimes audio works and sometimes it doesn't.
I have no idea why. This problem started just quite recently.
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I had the exact same problem and I solved it. Now dedicating the next 30 minutes of life to try and find the solution again. It was very annoying to me too.
1) Have you tried Firefox > Tools > Add-ons > Shockwave Flash Disable > Restart Firefox > Enable?
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On November 10 2009 01:51 Jadyks wrote:
downgrade your flash version.
Downgraded to 9 and started having some issues, namely with photobucket image upload, which ended up crashing my Chrome and is the first time I've ever had Chrome actually crash on me. The error dialogue that came up said something about Shockwave crashing. I don't know if this is significant at all, either way the problem still exists. Let me know what else I should be doing after downgrading if anything.
On November 10 2009 01:57 Equaoh wrote:
Have you gone through to the second page, someone suggests that in addition to the .reg stuff (installing codecs), you should make sure you have the .acm files necessary for the codecs to work; involves going to control panel -> install hardware manually -> sound, video, game controllers and then some other stuff.
Anyway I'm just going off what I found on google, good luck to you sir.
Yeah note this problem is for Flash 9, maybe you can just change versions.
Could you link this? I think we may have different search strings
On November 10 2009 02:11 Audiohelper123 wrote:This is very vague, please give more information on what led to this. Did you visit a site or uninstall any programs, maybe you downloaded some suspicious files? This sounds like a virus, you can try downloading this http://www.combofix.org/download.php and running it edit: try system restore
This first happened 3 months ago a couple days before I left on a long vacation (I'm back now). During that time I tried reinstalling etc. and also attempted system restores and sound driver updates, none of which worked. I don't know what I could've done to significantly mess my flash up, the only thing that comes to mind is maybe some music and some movies/videos, but that's usually through torrents on well known private torrent-sharing sites. I scanned with MBytes, no infections, and checked my AVG virus vault and found nothing pertaining to flash.
The program you linked looks pretty intimidating but i'll try it now.
On November 10 2009 02:19 Sky101 wrote:
I'm surprised nobody mentioned updating the sound drivers yet.
That, and do a Windows Update. Sometimes they fix small issues like that within their updates.
Update DirectX too, couldn't hurt.
Have attempted all 3, no avail.
On November 10 2009 02:23 Audiohelper123 wrote:
click the flash windows on youtube and make sure hardware accelearation is turned. You can also try doing a system restore if this is a recent problem
Hardware Acceleration is enabled.
On November 10 2009 02:26 Chosi wrote:
Rule: If an error is too exotic and cannot be found and cured with google, it's ussally not the problem. Most of the time it's something very simple that you did not look into.
This time I dont really have a clue but maybe flash is using the wrong output device or if you have vista flash is muted (you can mute each application etc in vista). Something like that.
This is most likely the case haha, I wish there were a way to narrow things down etc
On November 10 2009 02:37 RaGe wrote:
Do you have an external sound card installed, or a USB Headset? Could you give me a screen shot of all your installed audio hardware.
No external sound card, I just use the generic onboard one that came with my Dell. I've had a USB headset but that was a long time ago and I don't think I ever installed drivers for it or anything or if I had even used it with this desktop. I do have a USB microphone fwiw (it's the USB Audio Device in the screenshot)
On November 10 2009 04:10 dcberkeley wrote:
I had the exact same problem and I solved it. Now dedicating the next 30 minutes of life to try and find the solution again. It was very annoying to me too.
1) Have you tried Firefox > Tools > Add-ons > Shockwave Flash Disable > Restart Firefox > Enable?
Tried this, did not work.
Thanks for the help so far everyone. I'll keep trying things out and updating.
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zup. Can remote control your computer? i'm legit
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Apparently I never updated SP, updating that now.
I'm gonna be out for most of the day I'll get back to all the suggestions later Thanks again everyone!
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Sigh. Bedtime is coming up guess that means I can't remote today so instead try these steps:
Confirm that the WaveMapper sub key is in the system registry:
1. Select Start > Run.
2. Type in regedit in the Open text box.
3. Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
4. On the right panel, check for a sub key called wavemapper.
5. If it is missing, right-click on the right panel and select New String Value.
6. Name the new string value wavemapper
7. Right-click on the new wavemapper string value and select Modify.
8. Add the Value data msacm32.drv
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It's from the same site I linked earlier:
+ Show Spoiler +BAsically when windows does a fresh install and does not find a sound card, the default microsoft codecs are not installed. When you install the sound card drivers, most sound card drivers are clever enough to install the default Microsoft codecs for you, but some do not (like mine, it usually the "smaller" manufacturers that cut back on this - never had problem with creative sound cards!).
Anyways, you can check the codecs installed by going to control panel, sound and audio controllers, going to hardware tab, clicking the audio codecs entry and selecting properties. before you run the above fix, you will find 2-3 entries in there. Running the reg fix above wil add the entries in, but you may find that if the *.acm files that are required are missing then those codecs do not actually work. Alternative way is ensure the required files are copied is to install them manually :-
1. control panel, add hardware, next, YES hardware connected, goto bottom of list for add a new hardware device.
2. Install hardware manually (Advanced), select sound, video and game controllers, have disk and point to "C:\windows\system32" and file mmdriver.inf.
3. Select a codec to install, you maybe asked for windows xp disk.
4. repeat until all codecs are installed.
do not install the (MCI) ones as they are legacy.
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uninstall flash, install flash 8, success. lol. it should work either way.
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Have you done a full virus scan? It seems like you've done everything else than that.
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On November 10 2009 05:24 Boblion wrote:
Format.
I accept paypal.
I lol'd. But seriously sounds like a virus to me...
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I can just sell you my old soundcard for $5 plus shipping :D
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On November 10 2009 05:38 Patriot.dlk wrote:
Sigh. Bedtime is coming up guess that means I can't remote today so instead try these steps:
Confirm that the WaveMapper sub key is in the system registry:
1. Select Start > Run.
2. Type in regedit in the Open text box.
3. Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
4. On the right panel, check for a sub key called wavemapper.
5. If it is missing, right-click on the right panel and select New String Value.
6. Name the new string value wavemapper
7. Right-click on the new wavemapper string value and select Modify.
8. Add the Value data msacm32.drv
I already have the wavemapper string with the msacm32.drv value in my registry. We can remote later though whenever you have time
On November 10 2009 05:42 Equaoh wrote:It's from the same site I linked earlier: + Show Spoiler +BAsically when windows does a fresh install and does not find a sound card, the default microsoft codecs are not installed. When you install the sound card drivers, most sound card drivers are clever enough to install the default Microsoft codecs for you, but some do not (like mine, it usually the "smaller" manufacturers that cut back on this - never had problem with creative sound cards!).
Anyways, you can check the codecs installed by going to control panel, sound and audio controllers, going to hardware tab, clicking the audio codecs entry and selecting properties. before you run the above fix, you will find 2-3 entries in there. Running the reg fix above wil add the entries in, but you may find that if the *.acm files that are required are missing then those codecs do not actually work. Alternative way is ensure the required files are copied is to install them manually :-
1. control panel, add hardware, next, YES hardware connected, goto bottom of list for add a new hardware device.
2. Install hardware manually (Advanced), select sound, video and game controllers, have disk and point to "C:\windows\system32" and file mmdriver.inf.
3. Select a codec to install, you maybe asked for windows xp disk.
4. repeat until all codecs are installed.
do not install the (MCI) ones as they are legacy.
Trying this out, but there are some codecs that need the windows disk which I don't have
On November 10 2009 05:59 ghermination wrote:
Have you done a full virus scan? It seems like you've done everything else than that.
Ya, AVG scans everyday etc.
On November 10 2009 05:42 Jadyks wrote:
uninstall flash, install flash 8, success. lol. it should work either way.
Youtube is incompatible w/ Flash 8 so that doesn't really help either D:
FWIW, my Windows Sounds also don't seem to work but I don't know if that's related. Even when I go into Control Panel->Sounds and Audio->Sounds and try to manually play the sounds they don't emit any sound. I just reinstalled my sound card driver and that didn't help either, realtek btw :|. Thoughts?
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On November 11 2009 08:26 PanoRaMa wrote:Show nested quote +On November 10 2009 05:38 Patriot.dlk wrote:
Sigh. Bedtime is coming up guess that means I can't remote today so instead try these steps:
Confirm that the WaveMapper sub key is in the system registry:
1. Select Start > Run.
2. Type in regedit in the Open text box.
3. Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
4. On the right panel, check for a sub key called wavemapper.
5. If it is missing, right-click on the right panel and select New String Value.
6. Name the new string value wavemapper
7. Right-click on the new wavemapper string value and select Modify.
8. Add the Value data msacm32.drv
I already have the wavemapper string with the msacm32.drv value in my registry. We can remote later though whenever you have time Show nested quote +On November 10 2009 05:42 Equaoh wrote:It's from the same site I linked earlier: + Show Spoiler +BAsically when windows does a fresh install and does not find a sound card, the default microsoft codecs are not installed. When you install the sound card drivers, most sound card drivers are clever enough to install the default Microsoft codecs for you, but some do not (like mine, it usually the "smaller" manufacturers that cut back on this - never had problem with creative sound cards!).
Anyways, you can check the codecs installed by going to control panel, sound and audio controllers, going to hardware tab, clicking the audio codecs entry and selecting properties. before you run the above fix, you will find 2-3 entries in there. Running the reg fix above wil add the entries in, but you may find that if the *.acm files that are required are missing then those codecs do not actually work. Alternative way is ensure the required files are copied is to install them manually :-
1. control panel, add hardware, next, YES hardware connected, goto bottom of list for add a new hardware device.
2. Install hardware manually (Advanced), select sound, video and game controllers, have disk and point to "C:\windows\system32" and file mmdriver.inf.
3. Select a codec to install, you maybe asked for windows xp disk.
4. repeat until all codecs are installed.
do not install the (MCI) ones as they are legacy. Trying this out, but there are some codecs that need the windows disk which I don't have Show nested quote +On November 10 2009 05:59 ghermination wrote:
Have you done a full virus scan? It seems like you've done everything else than that. Ya, AVG scans everyday etc. Show nested quote +On November 10 2009 05:42 Jadyks wrote:
uninstall flash, install flash 8, success. lol. it should work either way. Youtube is incompatible w/ Flash 8 so that doesn't really help either D: FWIW, my Windows Sounds also don't seem to work but I don't know if that's related. Even when I go into Control Panel->Sounds and Audio->Sounds and try to manually play the sounds they don't emit any sound. I just reinstalled my sound card driver and that didn't help either, realtek btw :|. Thoughts?
Talk to your computer brand live support. They should fix it. This would happen to me with my realtek on my sony vaio.
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Ok, since reinstalling my sound card driver I now have ZERO audio, including from winamp. UGH.
Would buying a new sound card completely fix this and my flash audio problem? I don't know if it matters but I have a Dell Inspiron 530S and the tower is a bit smaller than usual towers, does that mean the actual sound card hardware is smaller and so I can only use say, dell-approved sound cards that can fit inside the tower?
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On November 10 2009 03:44 Piste wrote:
I have randomly the same problem. sometimes audio works and sometimes it doesn't.
I have no idea why. This problem started just quite recently.
i know this sounds dumb but, did you hit the mute button on your keyboard?
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On November 11 2009 08:34 PanoRaMa wrote:
Ok, since reinstalling my sound card driver I now have ZERO audio, including from winamp. UGH.
Would buying a new sound card completely fix this and my flash audio problem? I don't know if it matters but I have a Dell Inspiron 530S and the tower is a bit smaller than usual towers, does that mean the actual sound card hardware is smaller and so I can only use say, dell-approved sound cards that can fit inside the tower?
it's worth a shot, hit up fry's. if it doesn't work just return it. (and no you don't need a specific one, just make sure you have a PCI slot open and eyeball the amount of space for a card.)
PS- Pano, when did this start happening? How have you been viewing flash as an alternative?
There is a FF plugin that I use to download videos from youtube, if you were to DL a video could you play it in VLC and get sound?
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Started happening 3 months ago but I was on a long vacation. I'm not sure what you mean by flash as an alternative.
Well VLC works fine and I imagine downloaded vids would work too. But after messing with my sound card drivers I now have zero sound throughout my entire computer. fwkje4fldf
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UPDATE - Ok I think I've isolated it to be a sound card issue. Somewhere down the line my flash audio was fixed but sound from my computer died. I realized at some point that this wasn't a Flash issue anymore and became a sound card issue. Seems like the sound card works supposedly, but the inputs in the back are messed up (since the front headphone input works).
So I'm not really sure what exactly got my Flash audio working again. It probably was reinstalling the sound card for the 5th time (when I decided on a dell-suggested version rather than the latest realtek version), or it could've been one of the many random things I had been doing these past 2 days. Therefore, I'll just split the $20 between people who I think contributed most to helping my situation:
Sky101, Equaoh, Shockeyy (For suggesting live support which led me to the on-system Dell Support Center that has recommended driver updates)
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by alternative I meant, how have you been doing anything to do with flash or have you just coped with no sound/not been going to youtube or whatever.
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