EPTHoodie Restock!
We've been spotting our hoodies at more and more events around the world, and we have no plans to stop the Liquid invasion just yet. We've just restocked the store with our TeamLiquid Hoodie to keep the invasion going strong. All sizes are back in stock, but probably not for long (so you probably should go and order one right now).
| Region | Shipping |
|---|---|
| USA* | $10 |
| Canada | $14 |
| International** | $30 |
Just a few reminders about ordering hoodies from TeamLiquid:
- All additional shirts, keycaps and pins ordered with a hoodie inside of the US are shipped for free.
- All hoodies shipped outside of North America will be shipped with FedEX.
- Your shipping costs do not cover any additional taxes incurred by local customs. If there are taxes to be paid, you will need to pay for these yourselves once you collect your item(s).
- All hoodie sales are final and we do not offer exchanges, except where the goods are faulty. Please make sure to use the size charts provided to ensure that your hoodie fits you properly!
Euro Store Update
We have been very busy working on bring out the European store so that we can provide a better deal on shipping for our European customers. This has been a long time in the works but we are confident that the wait will be worth it. The Euro Store won't be up for at least 3 more weeks, so we feel we must shed light on the difficulties we've been facing so far. We deeply appoligize for the delay, hopefully you can understand the problems we are dealing with.
It's important for us to be able to offer the same experience to all our customers. To do this we have been looking for ways to reproduce each item within the EU. We currently have all the posters, mouse mats and keycaps in stock. But we have been unable to reproduce our shirts and hoodies within the EU with the same quality and similar cost as the items from the US store. Unfortunately the shirts we are using are not common among the manufacturers we got in touch with in Europe. We are working our way around that problem as we believe our european customers should get the exact same products as their american sisters and brothers. The hoodie too is related with a lot of additional costs, but hopefully we will manage to keep to price down and as close as possible to the original $58,95. At this point I cannot say for sure that the EU store will launch with all our products, but at the very least we are going to offer the products mentioned above + our entire set of shirts (aside from the TSL shirt). The hoodie will be available too, as soon as we set on the best possible conditions for it.
If you have purchased TSL+ or contributed to Liquid Rising and have been waiting for the European store to launch then this next bit is important. You will be able to redeem your free poster(s) from the European store - this offer will not expire! Also the 5% store discount from the TSL+ will be available when the EU store launches!
Welcome Plexa !
We have heard your concerns about store support and now we have a remedy for it in the form of Plexa! Plexa's role will be specifically to assist with customer support and ensure that delays in replies are minimal and backlogs never happen. As such, any store queries should now be promptly responded to and dealt with. If you have had a store related problem that has not been handled (or is not in the process of being handled) or simply want to ask a question, please let us know by emailing the store or use the contact us form and select store.
- disciple, Colonel John Matrix of the TeamLiquid Store
