EPTIf you have paid for TSL+ and do not see two green checkmarks next to Step 1 and Step 2 at http://www.teamliquid.net/tslplus/ you may need to re-authorize the TSL+ app on Twitch so that TL can verify your purchase. To do this, click the Step 2 link again to link your TwitchTV and TL accounts. After authorizing the TSL+ app on Twitch, refresh the page to verify that you have two green checkmarks next to Step 1 and Step 2.
Important note for TSL+ purchasers
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R1CH
Netherlands10342 Posts
If you have paid for TSL+ and do not see two green checkmarks next to Step 1 and Step 2 at http://www.teamliquid.net/tslplus/ you may need to re-authorize the TSL+ app on Twitch so that TL can verify your purchase. To do this, click the Step 2 link again to link your TwitchTV and TL accounts. After authorizing the TSL+ app on Twitch, refresh the page to verify that you have two green checkmarks next to Step 1 and Step 2. | ||
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Wakamex
Canada47 Posts
Edit: strangest thing, I can login on the video player and get 1080p fine on my desktop, but not on the computer hooked up to my tv. Both using the latest version of chrome. It simply reloads the page when I try to login on the video player. Edit2: worked when I switched to watching the team through TL. Somehow then I could log in to the video player. | ||
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Kamma
Denmark111 Posts
On July 29 2012 03:15 Wakamex wrote: I see both green checkmarks. I'm logged into twitch.tv, and the subscriber chat works, so it recognizes my subscription. The video player still asks me to log in when I switch to 1080p. Looking forward to having this fixed. Thanks. Same problem here :i | ||
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Meigas
12 Posts
On July 29 2012 03:15 Wakamex wrote: I see both green checkmarks. I'm logged into twitch.tv, and the subscriber chat works, so it recognizes my subscription. The video player still asks me to log in when I switch to 1080p. Looking forward to having this fixed. Thanks. Yes, having same problem and have followed all the steps recommended so far. | ||
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gasgenerator
United States1 Post
Twitch is now recognizing my sub and app. Not sure who fixed what, but thank you. Also, the TL plus is only working if I watch it through twitch.tv | ||
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nemonic
132 Posts
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mDuo13
United States307 Posts
EDIT: It seems to have been fixed | ||
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Kamma
Denmark111 Posts
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tw!tch
United States563 Posts
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Angryn00b
Netherlands40 Posts
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jayDeee
Germany9 Posts
It would be nice, than an admin could help me. The following pictures describe, that i paid 10$ for a TSL+ Ticket, but i cant log in for TSL+ an 1080p+ Version. https://dl.dropbox.com/u/14265318/TSL4_TeamLiquid.jpg https://dl.dropbox.com/u/14265318/TSl4_Paypal.jpg https://dl.dropbox.com/u/14265318/TSL4_Mail.jpg https://dl.dropbox.com/u/14265318/TSL4_Twitch.jpg Please help me or fix it. Greets /e i removed the application and added it again, but the problem stays :-/ | ||
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envyzerg
United States11 Posts
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jayDeee
Germany9 Posts
On July 30 2012 05:26 jayDeee wrote: Hey i have some problems with TSL+. I wrote a support ticket, but i didn't get an answer until now. It would be nice, than an admin could help me. The following pictures describe, that i paid 10$ for a TSL+ Ticket, but i cant log in for TSL+ an 1080p+ Version. https://dl.dropbox.com/u/14265318/TSL4_TeamLiquid.jpg https://dl.dropbox.com/u/14265318/TSl4_Paypal.jpg https://dl.dropbox.com/u/14265318/TSL4_Mail.jpg https://dl.dropbox.com/u/14265318/TSL4_Twitch.jpg Please help me or fix it. Greets /e i removed the application and added it again, but the problem stays :-/ It would be nice when anybody can fix my problem from TeamLiquid Stuff.. It is really sad, that i spend 10$ but i dont get any help with Problems. | ||
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R1CH
Netherlands10342 Posts
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joen05
United States126 Posts
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R1CH
Netherlands10342 Posts
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ForgottenOne
Romania236 Posts
Then I entered in http://www.teamliquidstarleague.com/ while the stream was live there. And clicked the 1080p+ and when asked to pay I logged in there. Since then is working... | ||
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tw!tch
United States563 Posts
On August 01 2012 07:48 R1CH wrote: Please contact purchase-support@twitch.tv with your twitch username and your PayPal receipt info. thanks! edit: welp, looks like I'm the biggest idiot on TL. I have two accounts that are almost identical in name, and I had forgotten about the other (which I used to subscribe). All is well. | ||
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