Playhem & IPL: $1000 Open

I wanted to come and give some feedback on the Playhem site. I was not sure if we should be posting here or somewhere else but I couldn't find a good place on the Playhem site to send it.

First off I really do love the site and think it's a great platform for hosting tournaments, however it does have some quirks I think could be useful fixes.

1) Being able to message anyone through the chat system would be great especially since you can't see someone's character code unless you are actually playing against them.
2) On the page of the actual tournament you have selected it would be nice if there was a Information tab added where it would show things such as Map Pool, All the Admins (I know there was an instance where I didn't know there was more than one admin so I only tried contacting the one and he was busy), The channel that is being used in SC2 (I know most of the time it's Playhem but I think down the road more people will start using seperate channels), etc.
3) I love the automated advancing system for the brackets, but sometimes I feel like it doesn't work perfectly so it would possibly be nice if there was an alternate manual system that could be used. This is not that big of a deal because for the most part it has worked, but such things where my partner did not show and therefore forfeited, I could not advance myself and had to contact an admin or even the possibility say after 15-20 mins that the match is supposed to start give the user the ability to advance yourself if your opponent didn't show. I do realize this could take away hassle from admins but at the same time cause it if someone reported a false forfeit.

Anyways that is just from what I have seen so far. Again I really love the site and it's definitely user friendly, keep up the good work and hopefully my feedback is constructive