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Active: 1325 users

Comcast Down on East Coast - Use Alternate DNS

Forum Index > Tech Support
Post a Reply
BlackDraft
Profile Joined May 2010
United States64 Posts
Last Edited: 2010-11-29 02:43:52
November 29 2010 02:36 GMT
#1
For anyone who is on the East Coast on comcast and can get on this message board without traditional internet access, you can access the internet if you input the following DNS:

216.146.35.35
Google's DNS server 8.8.8.8
15 hatch 15 pool
Runsta
Profile Joined March 2008
United States161 Posts
November 29 2010 02:39 GMT
#2
Question: how can anyone on Comcast read your post should this be the case?
Amber[LighT]
Profile Blog Joined June 2005
United States5078 Posts
Last Edited: 2010-11-29 02:40:59
November 29 2010 02:40 GMT
#3
Is this why I can only get to TL.net? I can't seem to access ANYTHING else on the web

That and google ads make loading my replies take FOREVER.. feels like 56K
"We have unfinished business, I and he."
Mortis
Profile Blog Joined April 2010
United States217 Posts
November 29 2010 02:41 GMT
#4
On November 29 2010 11:39 Runsta wrote:
Question: how can anyone on Comcast read your post should this be the case?

Mobile devices, alternate sources of internet such as libraries, friends house, etc.
audist
Profile Joined October 2010
United States136 Posts
November 29 2010 02:42 GMT
#5
My house is actually on Comcast, and we've been trying to get the Internet back on without knowing it... I inadvertently got back on-line by reading a guide to use alternate DNS. I'll let the roommates know!

Thanks for the news, OP.
Amber[LighT]
Profile Blog Joined June 2005
United States5078 Posts
November 29 2010 02:44 GMT
#6
Also can you provide instructions? I just realized I can't google "how to use an alternate DNS"
"We have unfinished business, I and he."
ZERG_RUSSIAN
Profile Blog Joined November 2008
10417 Posts
November 29 2010 02:47 GMT
#7
Open Network Connections from the Control Panel
Right click your Comcast connection
Go to Properties
Click TCP/IP protocol
Properties
Find DNS field and input addresses.

It's more complicated from behind a router but I'll get to that in about 45 minutes after I get back from class. Basically log in, input dns into router field that deals with it.
I'm on GOLD CHAIN
infinitestory
Profile Blog Joined April 2010
United States4053 Posts
November 29 2010 02:48 GMT
#8
Go to your list of wireless networks (in Vista and 7, left click on the network icon in the lower right corner). Right click on the network you're connected to, and choose Status.
Click on Properties, NOT wireless properties.
Under "This connection uses the following items:", click on Internet Protocol Version 4.
Hit Properties below that box.
Change the radio button from "Obtain DNS server address automatically" to "Use the following DNS server addresses." In "Preferred DNS server," enter 8.8.8.8
Translator:3
news
Profile Blog Joined July 2010
892 Posts
November 29 2010 03:02 GMT
#9
This works everyone, at least on XP 8.8.8.8 DNS solves it!
"Althought it sounds sexism, and probably is, given the right context, we cannot classify the statement itself as a sexist statement by itself," - evanthebouncy!
audist
Profile Joined October 2010
United States136 Posts
November 29 2010 03:26 GMT
#10
On November 29 2010 11:47 ZERG_RUSSIAN wrote:
Open Network Connections from the Control Panel
Right click your Comcast connection
Go to Properties
Click TCP/IP protocol
Properties
Find DNS field and input addresses.

It's more complicated from behind a router but I'll get to that in about 45 minutes after I get back from class. Basically log in, input dns into router field that deals with it.


For whoever is on a Mac, go to System Preferences.

Network -> Click on the connection you're on -> Click Advanced -> Click DNS then add Google's DNS address (also 8.8.4.4). Click OK then Apply.

Roommates are on Macbooks, so yeah.
sLiMpoweR
Profile Joined March 2009
United States430 Posts
November 29 2010 03:48 GMT
#11
thank god, i was wondering why i couldent connect to playstation network or webpages even tho my internet said connected. heres to u comfailcast
Team aMg
Leviwtf
Profile Joined October 2010
174 Posts
November 29 2010 04:09 GMT
#12
sick thanks for the tip I was wondering what the heck happened. Some sites work but others dont?
EvilTeletubby
Profile Blog Joined January 2004
Baltimore, USA22258 Posts
Last Edited: 2010-11-29 04:39:49
November 29 2010 04:38 GMT
#13
Update for all - Issues seems resolved, for now. You can resume using the Comcast DNS servers if you wish (just go back to the "detect DNS servers automatically" option).

My call center alone was queuing over 2,000 internet-related calls. The inbound 1-800 number actually got so overwhelmed it was issuing out a busy signal when you tried to call it.

Appeared to be a national issue, we had reports from all over the country (mostly east coast from what I saw).
Moderatorhttp://carbonleaf.yuku.com/topic/408/t/So-I-proposed-at-a-Carbon-Leaf-concert.html ***** RIP Geoff
KOFgokuon
Profile Blog Joined August 2004
United States14903 Posts
November 29 2010 05:02 GMT
#14
whew
AtlaS
Profile Blog Joined February 2009
United States1001 Posts
December 06 2010 03:49 GMT
#15
Comcast is down for everyone I know (I live in Southeast Michigan), I wonder if it's the same thing. The funny thing is, every website is down for me, except for teamliquid. I'm completely stumped.
I don't have mono anymore. Woooo!
Cadgers
Profile Blog Joined August 2008
United States514 Posts
Last Edited: 2010-12-06 15:56:12
December 06 2010 04:07 GMT
#16
On December 06 2010 12:49 AtlaS wrote:
Comcast is down for everyone I know (I live in Southeast Michigan), I wonder if it's the same thing. The funny thing is, every website is down for me, except for teamliquid. I'm completely stumped.



It's down here in Boston too.
AtlaS
Profile Blog Joined February 2009
United States1001 Posts
December 06 2010 04:10 GMT
#17
Tried the 8.8.8.8 fix and it worked, now I have all websites up. Weird that the only site that was up for me earlier was TL. I guess RICH must have changed something so that it would automatically go to that DNS network.
I don't have mono anymore. Woooo!
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