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Save Brood War Via Server Consolidation:

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rich-
Profile Joined February 2008
United States134 Posts
August 29 2010 14:51 GMT
#1
[image loading]
I need two minutes of your time in order to enhance everyone's gaming experience:

Hi, my name is rich, I am an administrator @ http://www.TheBGH.com. Currently the BGH community is dwindling but not for lack of players, more so because of the distribution of players across three servers.
I have already sent blizzard the server consolidation idea. Their response was quite irritating. Basically I filled out their support form and I then received an automated email stating that they had received the email but it was in line to be reviewed. Then I received another email about 2 days later:

Thank you for contacting Blizzard Entertainment Support.

We hope that the information that was provided to you was helpful in resolving your issue. Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of service you have received. Your response would be very much appreciated.

Here is a link to the survey:
[link]
This link is uniquely tied to this survey and your email address; please do not forward this message.

Thank you for your participation!

Laetzin
Blizzard Support

Clearly they didn't receive enough of the requests I sent to actually read what I wrote. And because they didn't solve anything, so I gave them poor results on the survey. Blizzard uses the surveys for their employee performance reviews, ie should this employee get a raise or promoted, etc.

So here's my plan:

1. Everyone fill this support request form. Tell blizzard to consolidate east/west/euro in to one server in the description field of this link: https://us.blizzard.com/support/webform.xml?locale=en_US

2. When they email you the survey give their staff a bad score for not responding or caring assuming that they don't grant our request. This may seem like a waste of your time, but this survey is actually an important piece of this. The way it works is if the survey fails to meet a minimum score its automatically forwarded to this guys supervisor (this is how it works at my work, pretty standard operating procedure for IT). So not only does this one guy see this request but two--possibly even more.

I think if we make enough racket they will grant our request. If they don't grant our request it's still worth a shot to keep battle.net afloat, considering it takes only 2 minutes to fill this form out.

Thanks for your time.
jamesr12
Profile Blog Joined April 2010
United States1549 Posts
August 29 2010 14:58 GMT
#2
No one plays on any of these servers. Iccup man.
http://www.teamliquid.net/forum/viewmessage.php?topic_id=306479
iG.Zeep
Profile Joined May 2008
Mexico253 Posts
August 29 2010 14:59 GMT
#3
yea drop the noobness and play iccup ffs =P
life of lively to live to life of full life thx to shield battery
Froadac
Profile Blog Joined July 2009
United States6733 Posts
August 29 2010 15:08 GMT
#4
One one hand that's a good thing for battle.net On the other hand nobody here plays on b.net, everyone is on iccup.
Ruff
Profile Joined August 2006
Kazakhstan179 Posts
August 29 2010 15:18 GMT
#5
On August 29 2010 23:58 jamesr12 wrote:
No one plays on any of these servers. Iccup man.

Not true. Europeans don't play, koreans play (on Asia, U. S. West).
"Keep on dreaming, boy, cause someday you will shine" (Ogogo).
Pokebunny
Profile Blog Joined June 2008
United States10654 Posts
August 29 2010 15:37 GMT
#6
What? Sounds to me like it's your own problem of agreeing what realm your community should play on...
Semipro Terran player | Pokebunny#1710 | twitter.com/Pokebunny | twitch.tv/Pokebunny | facebook.com/PokebunnySC
Dataleif
Profile Joined February 2008
Sweden252 Posts
August 29 2010 15:51 GMT
#7
what would be the problem of playing bgh on iccup?
eXigent.
Profile Blog Joined February 2007
Canada2419 Posts
August 29 2010 16:30 GMT
#8
You realize that starcraft has been out over 12 years without any change, and is probably not even thought about by blizzard employees anymore, and you are assuming getting one of their employees in hot water will make them invest time money and effort into combining realms for a game they have had nothing to do with for many many years already? No offence, but thats pretty delusional thinking if you ask me.
chongu
Profile Blog Joined February 2009
Malaysia2585 Posts
August 29 2010 16:41 GMT
#9
R1ch is that you?
SC2 is to BW, what coke is to wine.
Saturnize
Profile Blog Joined November 2009
United States2473 Posts
Last Edited: 2010-08-29 16:50:17
August 29 2010 16:48 GMT
#10
On August 30 2010 01:30 eXigent. wrote:
You realize that starcraft has been out over 12 years without any change, and is probably not even thought about by blizzard employees anymore, and you are assuming getting one of their employees in hot water will make them invest time money and effort into combining realms for a game they have had nothing to do with for many many years already? No offence, but thats pretty delusional thinking if you ask me.


Asking blizzard if they can combine all of the servers or a "dying game" into one server is delusional thinking? Of course if he doesn't get any kind of response from Blizzard he should be able to give feedback however he sees fit, we don't owe the employees anything. Do you really have to be so dramatic?

"Time to put the mustard on the hotdog. -_-"
city42
Profile Joined October 2007
1656 Posts
August 29 2010 16:54 GMT
#11
On August 30 2010 01:30 eXigent. wrote:
You realize that starcraft has been out over 12 years without any change, and is probably not even thought about by blizzard employees anymore, and you are assuming getting one of their employees in hot water will make them invest time money and effort into combining realms for a game they have had nothing to do with for many many years already? No offence, but thats pretty delusional thinking if you ask me.

Clearly you haven't been around for all 12 of those years, because bnet was quite different in the beginning. There was no gateway selection pre-1.08, so saying it's been "without any change" is woefully ignorant.
dhe95
Profile Blog Joined December 2008
United States1213 Posts
August 29 2010 17:10 GMT
#12
Why don't you make your own server using pvpgn and tell all your members to go there? Or at least have an official server/channel
funnybananaman
Profile Joined April 2009
United States830 Posts
August 29 2010 17:14 GMT
#13
There are still many more people playing brood war on battle.net on iccup btw, just throwing that out there.
GreenFantastic
Profile Joined March 2010
Canada78 Posts
August 29 2010 17:33 GMT
#14
No one plays UMS games on iccup. Just putting it out there.
Chill-leader Set plz
KoS-Templar
Profile Joined June 2010
United States76 Posts
August 29 2010 17:35 GMT
#15
Why bash this idea if server consolidation? Is it not a good idea? Yes most players who post on this site is on Iccup. But There are still many players who play on Battle.Net. His Orginal idea is to send a e-mail and fill out a survey to help change blizzard mind to consolidate servers. Like he said takes 2 mins out of your life to fill something like this out. Instead taking 2 mins bashing this thread why don't you become apart of a change to Starcraft and its community.
SC:BW is like my mistress, only come back to have fun
RLTY
Profile Blog Joined January 2009
United States965 Posts
August 29 2010 17:44 GMT
#16
On August 30 2010 02:35 KoS-Templar wrote:
Why bash this idea if server consolidation? Is it not a good idea? Yes most players who post on this site is on Iccup. But There are still many players who play on Battle.Net. His Orginal idea is to send a e-mail and fill out a survey to help change blizzard mind to consolidate servers. Like he said takes 2 mins out of your life to fill something like this out. Instead taking 2 mins bashing this thread why don't you become apart of a change to Starcraft and its community.


Because it's a change that most of us don't particularly like...
b0lt
Profile Joined March 2009
United States790 Posts
August 29 2010 17:51 GMT
#17
On August 30 2010 02:44 icemac wrote:
Show nested quote +
On August 30 2010 02:35 KoS-Templar wrote:
Why bash this idea if server consolidation? Is it not a good idea? Yes most players who post on this site is on Iccup. But There are still many players who play on Battle.Net. His Orginal idea is to send a e-mail and fill out a survey to help change blizzard mind to consolidate servers. Like he said takes 2 mins out of your life to fill something like this out. Instead taking 2 mins bashing this thread why don't you become apart of a change to Starcraft and its community.


Because it's a change that most of us don't particularly like...


or care about.
Yotta
Profile Blog Joined August 2010
United States270 Posts
August 29 2010 17:53 GMT
#18
On August 30 2010 02:35 KoS-Templar wrote:
Why bash this idea if server consolidation? Is it not a good idea? Yes most players who post on this site is on Iccup. But There are still many players who play on Battle.Net. His Orginal idea is to send a e-mail and fill out a survey to help change blizzard mind to consolidate servers. Like he said takes 2 mins out of your life to fill something like this out. Instead taking 2 mins bashing this thread why don't you become apart of a change to Starcraft and its community.
The answer to every question you asked (including the polite request in your last sentence) can be answered by, "I don't feel this change is needed/good/worth blizzards time." Maybe people want to use their time against this cause instead of for it.
eXigent.
Profile Blog Joined February 2007
Canada2419 Posts
Last Edited: 2010-08-29 18:04:04
August 29 2010 18:00 GMT
#19
On August 30 2010 01:54 city42 wrote:
Show nested quote +
On August 30 2010 01:30 eXigent. wrote:
You realize that starcraft has been out over 12 years without any change, and is probably not even thought about by blizzard employees anymore, and you are assuming getting one of their employees in hot water will make them invest time money and effort into combining realms for a game they have had nothing to do with for many many years already? No offence, but thats pretty delusional thinking if you ask me.

Clearly you haven't been around for all 12 of those years, because bnet was quite different in the beginning. There was no gateway selection pre-1.08, so saying it's been "without any change" is woefully ignorant.


I can see where it is implied that I meant there was never any change, however I meant that within the last 4-5 years there as been no updates. Why would 1 person emailing them, demanding they take resources (time and effort) to update a game they have no interest in make any difference? Im merely stating that in all honosty, it's a wasted idea...let alone to ask other people to attempt to help. Nothing will come about it.
skronch
Profile Blog Joined December 2008
United States2717 Posts
August 29 2010 18:05 GMT
#20
On August 30 2010 01:41 chongu wrote:
R1ch is that you?

clearly not, because otherwise it would have been a post explaining how he had already solved the problem
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