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I would like to apologize to all the TSL fans for the issues with the Ro16 stream today. We wanted to provide a way for everyone who had issues with Windows Media Player to be able to view the stream using MS Silverlight media player, which works 100% reliably. Except, Silverlight did not work with our stream software (VLC). I wrote a replacement media server in the time between the qualifiers and the Ro16 and it tested great and seemed to be a perfect replacement, working in VLC, WMP, Silverlight, etc.
Unfortunately when it went live under the pressure of the TSL viewers, the media server randomly exited without any kind of error message. Additionally, one of our streaming servers had connectivity issues to the Internet.
The delay was caused by my trying to fix the stream server, and then making the decision to revert to our old VLC streaming setup, which required some time to revert to due to changes to our load balancer code.
Again, my apologies, I will try my best to figure out what went wrong and fix it for future casts.
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No problem, doesn't matter how late we watch the games, as long we get to watch them :D
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Mystlord
United States10264 Posts
R1CH, you do so much for the TL community that we just love you for being such an awesome guy and coder in the first place. You're not doing this for money, and you're just coding all of this in your spare time, so no problem man.
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Stream is working amazingly well though, really enjoying it. Just one problem and that's basically a ~3 sek sound delay.
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Thank you for the explanation and hard work. We're happy with whatever you give us and quite frankly the old VLC streaming setup is still awesome :-)
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On January 31 2010 05:29 Patriot.dlk wrote:
Stream is working amazingly well though, really enjoying it. Just one problem and that's basically a ~3 sek sound delay.
I'm not having any sort of sound delay.
nm a bit of one now
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audio is not in sync with video.
it was pretty bad in game 2 (i believe it was) but its better now.
Seems to get worse as the game progress.
EDIT: Seems to be in sync now, GJ and thanks!
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iNcontroL
USA29055 Posts
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you rock Rich, don't listen to the haters 
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Dude, it's cool! Don't stress yourself over it either. As long as we get to watch it sooner or later; doesn't matter to me!
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Awsome stream man ;], awsome quality, no lag at all :}.
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I don't think there is a reason for apologizing. We, the fans, have to thank you, R1ch, and the whole teamliquid team for providing us this great event. Some occuring problems are no big deal at all. So thank you for your hard work, I really appreciate it.
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I don't understand any of the technical shit you said, but it doesn't bother me at all if there's a delay, it's still the most professional foreign tournament and broadcast of all time
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Sorry guys! We try to improve with every cast that's all we can promise at this point.
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Just wanted to say thank you to all the TL staff involved in this to make it such a interesting and smooth event. Delays such as this today don't matter much, keep it on.
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<3 R1ch some things just run different then expected so no worries :D
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R1CH don't feel bad. You're a great guy that has been doing so many great things for TL since well forever, basically like charity work. Your commitment to SC and this site are often overshadowed by other mods in the spotlight, but you're always doing an awesome job!
Besides, what would a TSL cast be without some kind of delay? 
Cheer up, continue doing the awesome things you do here, and Thank you for your hard effort!
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You have nothing to apologise for. We're paying nothing for this, and the stream was excellent once it got going. Thanks so much.
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I loved it anyway, excellent quality Keep up the great work!
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On January 31 2010 07:11 tre2ettsexsju wrote:
No worries!
Yeah, Im realy happy that you got it working so fast and made the streem soo good in so short notice when stuff apeard to go so wrong.
So Full credits to you guys and Thanks for evrything that you give!
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On January 31 2010 05:08 SanguineToss wrote:
No problem, doesn't matter how late we watch the games, as long we get to watch them :D
yea i agree with you, that's all that matters really.
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On January 31 2010 05:08 SanguineToss wrote:
No problem, doesn't matter how late we watch the games, as long we get to watch them :D
well a lot of people have limited time, didn't affect me though
also the delay between commentary and video was REALLY bad
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also why are these things not tested beforehand? feels weird to be a guinea pig
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no need to apologize, thanks for all of the hard work you've done for the community
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No worries mate! Stream worked great afterwards. Im shure its stressfull enough fixing somehing when thousands of nerds slam at your door. The chat at some point went completely madness XD
The delay between the casters and the game was heartbreaking at some points though. But i guess that had more to do with tasteless & artosis casting from korea?
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On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig
Everything was tested and everything worked. There was something about 2000 people connecting at once which upset the program, which shouldn't have happened according to the tests. We'll analyze it next week tomorrow we will be using the software that you used today.
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Agreeing with the rest of posters; considering the work you put in, an apology really is not necessary, and apart from the slight delay in the commentary track the stream worked perfectly after the delay. Even if that delay can not be fixed, the result is still very good, and as long as we can see the games and commentary, I think many of us are completely satisified no matter any delays.
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On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig
yah ur right, clearly it goes smth like dis:
at stream time, some guy goes into irc, any1 wanna obs? intrigue is like sure ill obs, then goes and dls obsing software, and then while hes doing that someone makes the video intro while someoen else sings the music, and then they ask w/e players r on iccup at the time 2 play, and ask whatever casters r on msn 2 cast, and this time tasteless and artosis were just hanging out at 5am, what luck. and the player video screens just happen 2 be the right order and maps and players, what luck. then someone is like o shit we need 2 stream dis, and they make stream work, conjure servers out of the atmosphere, and create a stream. then r1ch is like wouldnt it be cool to have an overlay, and while tasteless and artosis talk pregame, r1ch programs the overlay, and gives it to the obs nad he uses it and it works fine.
its amazing they can do all that right then without any testing, ur right they shouudl probably test at least some of it
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chill out, as said as long as it gets going i cant see a problem.
On January 31 2010 08:12 baller wrote:Show nested quote +On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig yah ur right, clearly it goes smth like dis: at stream time, some guy goes into irc, any1 wanna obs? intrigue is like sure ill obs, then goes and dls obsing software, and then while hes doing that someone makes the video intro while someoen else sings the music, and then they ask w/e players r on iccup at the time 2 play, and ask whatever casters r on msn 2 cast, and this time tasteless and artosis were just hanging out at 5am, what luck. and the player video screens just happen 2 be the right order and maps and players, what luck. then someone is like o shit we need 2 stream dis, and they make stream work, conjure servers out of the atmosphere, and create a stream. then r1ch is like wouldnt it be cool to have an overlay, and while tasteless and artosis talk pregame, r1ch programs the overlay, and gives it to the obs nad he uses it and it works fine. its amazing they can do all that right then without any testing, ur right they shouudl probably test at least some of it
nice rant bro
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why we dont use p2p-technology as a stream solution
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On January 31 2010 07:55 Liquid`Nazgul wrote:Show nested quote +On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig Everything was tested and everything worked. There was something about 2000 people connecting at once which upset the program, which shouldn't have happened according to the tests. We'll analyze it next week tomorrow we will be using the software that you used today.
ok cool, yeah shit happens but as long as it works fine in the end i'm ok
yah ur right, clearly it goes smth like dis:
at stream time, some guy goes into irc, any1 wanna obs? intrigue is like sure ill obs, then goes and dls obsing software, and then while hes doing that someone makes the video intro while someoen else sings the music, and then they ask w/e players r on iccup at the time 2 play, and ask whatever casters r on msn 2 cast, and this time tasteless and artosis were just hanging out at 5am, what luck. and the player video screens just happen 2 be the right order and maps and players, what luck. then someone is like o shit we need 2 stream dis, and they make stream work, conjure servers out of the atmosphere, and create a stream. then r1ch is like wouldnt it be cool to have an overlay, and while tasteless and artosis talk pregame, r1ch programs the overlay, and gives it to the obs nad he uses it and it works fine.
its amazing they can do all that right then without any testing, ur right they shouudl probably test at least some of it
i don't know what your point is at all
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Germany / USA16648 Posts
On January 31 2010 08:12 baller wrote:Show nested quote +On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig yah ur right, clearly it goes smth like dis: at stream time, some guy goes into irc, any1 wanna obs? intrigue is like sure ill obs, then goes and dls obsing software, and then while hes doing that someone makes the video intro while someoen else sings the music, and then they ask w/e players r on iccup at the time 2 play, and ask whatever casters r on msn 2 cast, and this time tasteless and artosis were just hanging out at 5am, what luck. and the player video screens just happen 2 be the right order and maps and players, what luck. then someone is like o shit we need 2 stream dis, and they make stream work, conjure servers out of the atmosphere, and create a stream. then r1ch is like wouldnt it be cool to have an overlay, and while tasteless and artosis talk pregame, r1ch programs the overlay, and gives it to the obs nad he uses it and it works fine. its amazing they can do all that right then without any testing, ur right they shouudl probably test at least some of it
hahahaha
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I love R1CH
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No worries man. My friends were about an hour late anyway, so because of this they didn't miss anything :D Talk about ee-han-timing!
+ Show Spoiler +Seriously though, insane respect just for being able to work under pressure like that. I love the commitment TL has to providing content. Lesser sites would have have given up and rescheduled.
LOL baller you're the best.
i don't know what your point is at all
His point is no matter how much you test, there's always something you couldn't test. In this case it was 2000 people trying to watch at the same time (as opposed to loads of maybe under 100 that they could have realistically tried).
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I am actually pretty shocked that even into the Ro16 the stream doesn't die mid-cast. That's an impressive feat afaik.
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That's alright man! The VODs are as good as live anyway
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Dominican Republic825 Posts
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United States12607 Posts
On January 31 2010 08:12 baller wrote:Show nested quote +On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig yah ur right, clearly it goes smth like dis: at stream time, some guy goes into irc, any1 wanna obs? intrigue is like sure ill obs, then goes and dls obsing software, and then while hes doing that someone makes the video intro while someoen else sings the music, and then they ask w/e players r on iccup at the time 2 play, and ask whatever casters r on msn 2 cast, and this time tasteless and artosis were just hanging out at 5am, what luck. and the player video screens just happen 2 be the right order and maps and players, what luck. then someone is like o shit we need 2 stream dis, and they make stream work, conjure servers out of the atmosphere, and create a stream. then r1ch is like wouldnt it be cool to have an overlay, and while tasteless and artosis talk pregame, r1ch programs the overlay, and gives it to the obs nad he uses it and it works fine. its amazing they can do all that right then without any testing, ur right they shouudl probably test at least some of it
hahahahahahaha
I don't know what's more funny, this post or the fact that jalstar didn't get it
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On January 31 2010 08:22 emucxg wrote:
why we dont use p2p-technology as a stream solution
problem is that that requires a software install on your computer and to maximize efficiency everyone with a router would need to open a port. Also the feeling towards this has been quite negative around the community (ESL is using octoshape which some cleavery guys has renamed octoshit and refuses to use because it uses their bandwidth)
another problem with this is for users of wireless that can experience trouble since the wireless communication is semiduplex which means you cant send and recive wireless signals at the same time. this is not a common problems but people with slower/older routers might experiance it and it can cause lags. even if you're at a full duplex lan connection you often experience problems when your upload is full. take me for example, I have a 10/10 connection and when I watch streams I usually limit my torrent-software to 900kb/s so I have some room to prevent these issues.
Despite these problems I would welcome a P2P-solution since I know its cheaper for TL, but the technical difficulties that might pop up can be hard to solve and I think the TL staff has shown that they want everyone who wants to enjoy this as easy as possible
also @ R1CH:
you're still better then MBC
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It's the same reason some game gets launched with a dozen desyncs, disconnects, and online UI errors - you can't populate a server in a test like the real thing. Not even R1CH can be 10,000 people at once.
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United States1132 Posts
I like how TSL has a less serious problem than MSL did, and comes out with an explanation + apology before the games are even over, rather than days later. Maybe the TL staff should try to market themselves to MBCGame as studio consultants 
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you know what, I am in Asia now and I can still able to watch the stream without anyproblem, very good work,
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On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig
It was tested as best I could, unfortunately the majority of the TL users already know how to watch streams and which software to use, so requesting them to test doesn't really help expose any problems. When we go live with something like the TSL, we have people trying to load it in all kinds of confusing ways such as their browser, winamp, realplayer, GOM, etc, combined with F5ing causing many reconnects. The server itself can easily handle thousands of connections so it isn't so much a capacity issue as some combination of people connecting, their video player reconnection behaviour, what initial headers are sent, etc causing some random bug.
For the more technical among you, the server is coded in perl and makes use of libevent with the Event::Lib bindings. Event::Lib claims it has been tested in production use with MailChannels (a perl based email filter) with thousands of connections, so I thought it would be ok for the TSL. What happened is the program simply quit back to the bash prompt without even a single error or warning, even running with perl -w and with the Event::Lib exception handlers set up. To me this would indicate some kind of underlying problem possibly in Event::Lib or libevent itself rather than our server code, something I haven't been able to reproduce yet despite having thousands of connections and pushing a gigabit of traffic. There's just a limit to how much you can do in a test environment vs what the real world can throw at you.
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don't worry R1CH, we live you <3
thanks for all your hard work, and no need to apologize, you're doing us all a favour
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On January 31 2010 12:05 R1CH wrote:Show nested quote +On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig It was tested as best I could, unfortunately the majority of the TL users already know how to watch streams and which software to use, so requesting them to test doesn't really help expose any problems. When we go live with something like the TSL, we have people trying to load it in all kinds of confusing ways such as their browser, winamp, realplayer, GOM, etc, combined with F5ing causing many reconnects. The server itself can easily handle thousands of connections so it isn't so much a capacity issue as some combination of people connecting, their video player reconnection behaviour, what initial headers are sent, etc causing some random bug. For the more technical among you, the server is coded in perl and makes use of libevent with the Event::Lib bindings. Event::Lib claims it has been tested in production use with MailChannels (a perl based email filter) with thousands of connections, so I thought it would be ok for the TSL. What happened is the program simply quit back to the bash prompt without even a single error or warning, even running with perl -w and with the Event::Lib exception handlers set up. To me this would indicate some kind of underlying problem possibly in Event::Lib or libevent itself rather than our server code, something I haven't been able to reproduce yet despite having thousands of connections and pushing a gigabit of traffic. There's just a limit to how much you can do in a test environment vs what the real world can throw at you.
dam dude, where did you learn all these things O.O. Or rather where could done even start?
I also would like to thank you for all the things you do. =)
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I didn't realize you literally coded a new streaming server for the event. Oh well, I guess you'll have the kinks ironed out as the Ro16 progresses. Sorry for getting angry during the runup. I just didn't want to miss anything.
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So let me get this straight:
R1CH:
- One man team;
- Entirely pro-bono, works in his spare time;
- Fixes problems on the fly;
- With delay, cast began quicker than MSL;
- Personal apology for not predicting everything.
R1CH > MSL.
Fuck that, R1CH > All.
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On January 31 2010 10:17 JWD wrote:Show nested quote +On January 31 2010 08:12 baller wrote:On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig yah ur right, clearly it goes smth like dis: at stream time, some guy goes into irc, any1 wanna obs? intrigue is like sure ill obs, then goes and dls obsing software, and then while hes doing that someone makes the video intro while someoen else sings the music, and then they ask w/e players r on iccup at the time 2 play, and ask whatever casters r on msn 2 cast, and this time tasteless and artosis were just hanging out at 5am, what luck. and the player video screens just happen 2 be the right order and maps and players, what luck. then someone is like o shit we need 2 stream dis, and they make stream work, conjure servers out of the atmosphere, and create a stream. then r1ch is like wouldnt it be cool to have an overlay, and while tasteless and artosis talk pregame, r1ch programs the overlay, and gives it to the obs nad he uses it and it works fine. its amazing they can do all that right then without any testing, ur right they shouudl probably test at least some of it hahahahahahaha I don't know what's more funny, this post or the fact that jalstar didn't get it
QF lol.
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The stream was amazing, I had no disconnects and only mini lag spikes which didn't stop me from enjoying the tsl The casters being out of sync was kind of annoying. Is that possible to fix?
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I couldn't make the live cast, so I'm watching the VOD's. Out of curiosity, how long was the delay? And how many users were trying to connect?
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It was less than an hour. 45 minute delay maybe? Something close to that.
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/pat R1CH. It's fine
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Small issue (close to no issue at all) compared to all the great stuff you are pulling out for this and other events every single day... :D
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Np was good stream :D
When Artosis and Tasteless said that was 5a.m i tho the delay was because they are still sleeping LOL :D
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The delay did not bother me at all, the fact that the commentary came like 5 seconds later than the event was really annoying though.
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Was only like a 10 minute delay anyway, and because of that i didnt miss anything, so thanks! :D
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On January 31 2010 12:05 R1CH wrote:Show nested quote +On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig When we go live with something like the TSL, we have people trying to load it in all kinds of confusing ways such as their browser, winamp, realplayer, GOM, etc, combined with F5ing causing many reconnects. The server itself can easily handle thousands of connections so it isn't so much a capacity issue as some combination of people connecting, their video player reconnection behaviour, what initial headers are sent, etc causing some random bug.
Just out of curiosity, why not stick to just one browser-embedded Flash or Silverlight stream? It's been a while since I checked up on projects like Red5 but it should be pretty solid nowadays, and it would ensure that everyone uses the same client software.Cost/quality issues?
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On January 31 2010 06:51 Liquid`Nazgul wrote:
Sorry guys! We try to improve with every cast that's all we can promise at this point.
This has been very noticeable, even just within TSL2 -- the production quality of the stream has increased each time I watch.
I feel bad for R1ch -- it's always painful when you've got your new code ready to step up and deliver and it...doesn't. Nonetheless, I think everyone on TL has the confidence in R1ch to believe it'll be working soon.
--oberon
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On January 31 2010 12:05 R1CH wrote:Show nested quote +On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig It was tested as best I could, unfortunately the majority of the TL users already know how to watch streams and which software to use, so requesting them to test doesn't really help expose any problems. When we go live with something like the TSL, we have people trying to load it in all kinds of confusing ways such as their browser, winamp, realplayer, GOM, etc, combined with F5ing causing many reconnects. The server itself can easily handle thousands of connections so it isn't so much a capacity issue as some combination of people connecting, their video player reconnection behaviour, what initial headers are sent, etc causing some random bug. For the more technical among you, the server is coded in perl and makes use of libevent with the Event::Lib bindings. Event::Lib claims it has been tested in production use with MailChannels (a perl based email filter) with thousands of connections, so I thought it would be ok for the TSL. What happened is the program simply quit back to the bash prompt without even a single error or warning, even running with perl -w and with the Event::Lib exception handlers set up. To me this would indicate some kind of underlying problem possibly in Event::Lib or libevent itself rather than our server code, something I haven't been able to reproduce yet despite having thousands of connections and pushing a gigabit of traffic. There's just a limit to how much you can do in a test environment vs what the real world can throw at you.
Is this using pthreads or what? I've never been hugely comfortable with Perl's threading's ability to scale.
--oberon
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Uhm... but it wasn't delayed... right on TL time.
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On January 31 2010 10:17 JWD wrote:Show nested quote +On January 31 2010 08:12 baller wrote:On January 31 2010 07:46 jalstar wrote:
also why are these things not tested beforehand? feels weird to be a guinea pig yah ur right, clearly it goes smth like dis: at stream time, some guy goes into irc, any1 wanna obs? intrigue is like sure ill obs, then goes and dls obsing software, and then while hes doing that someone makes the video intro while someoen else sings the music, and then they ask w/e players r on iccup at the time 2 play, and ask whatever casters r on msn 2 cast, and this time tasteless and artosis were just hanging out at 5am, what luck. and the player video screens just happen 2 be the right order and maps and players, what luck. then someone is like o shit we need 2 stream dis, and they make stream work, conjure servers out of the atmosphere, and create a stream. then r1ch is like wouldnt it be cool to have an overlay, and while tasteless and artosis talk pregame, r1ch programs the overlay, and gives it to the obs nad he uses it and it works fine. its amazing they can do all that right then without any testing, ur right they shouudl probably test at least some of it hahahahahahaha I don't know what's more funny, this post or the fact that jalstar didn't get it
i couldn't read his lingo
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Don't sweat it; keep up the good work guys.
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thanks for bringing us the tsl 
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Today's cast was also delayed a little bit, I used our new stream server again with additional debugging tools and I'm happy to report that despite it crashing again, I now know the source of the problem (unhandled SIGPIPE, yay!)
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On January 31 2010 05:07 R1CH wrote:
I would like to apologize to all the TSL fans for the issues with the Ro16 stream today. We wanted to provide a way for everyone who had issues with Windows Media Player to be able to view the stream using MS Silverlight media player, which works 100% reliably. Except, Silverlight did not work with our stream software (VLC). I wrote a replacement media server in the time between the qualifiers and the Ro16 and it tested great and seemed to be a perfect replacement, working in VLC, WMP, Silverlight, etc.
Seriously? You thought, "WMP sucks, so I'll just write my own streaming server (in my spare time, in less than a week)?"
/impressed
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Kennigit
Canada19447 Posts
I KNEW it was unhandled SIGPIPE. It's ALWAYS unhandled SIGPIPE!
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yeah, that SIGPIPE error happened to me once ... i just used the pre-canned ignore handler SIG_IGN.
You are truly "Da Man" for busting that out in a week, by the way.
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Yeah it's always the little bugs that get you  . I usually do socket programming on Windows where you don't have to worry about signals. I even had the SIG_IGN handler setup in the load balancer script, I just completely forgot about it in the new server, I guess I kind of expected the event library to handle it. Very weird it didn't show up in my testing though since I had many clients connecting and disconnecting rapidly.
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R1CH, you are the man. Thank you for all you do for Team Liquid. 
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Definitely no apologies necessary but the explanation is beautiful. Thanks for all the work you do around here R1CH!
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Glad you solved the mystery! Congrats
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Silly post. Gods don't need to apologize to anyone.
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You shouldn't even apologise, you really made a great job and the Event, is just GREAT and by the way .... every real good, unique and spectacular Event need some delay as well :-)
The disappointing part for now are the players ... some of them seems to not even have prepared for the games which is very sad.
Slump chart at date:
1) Draco -> loosing without even fighting, really painfull to watch. I think he is not just into BW anymore ...
2) Tarson -> noob show, i am sure many random T here on TL would have fought Nony better than him ... i wonder how he got to RO16.
A bravo goes instead to XiaoZi who fought as his best and really tried to go through the robo-player Idra. Only decent serie at date IMHO.
Hope the the next matches will provide more fun.
Anyway ... vote to technical organization: 10 out of 10
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Anyway ... vote to technical organization: 10 out of 10
I know you want to be supportive and everything, but that score can't be true because a 10 means everythinh worked perfectly and we all know it didn't.
Saturday's cast i may describe it as beeing annoying. Because there was 1h start delay, 4-5 seconds sound delay from Tastossis, Tastossis themselves were pretty bad commentators (not at their best quality) and the games were really one sided. I mean really really one sided.
I am just telling what went wrong from a viewers point of view. I know there are explanations, just describing what i think needs to be improved (the players skill obviously is out of your hands ) . We can't all just pretend that everything went super duper ok.
But Sunday everything got much much better. And Day 9 ROCKS! :D
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On February 01 2010 21:33 ceaRshaf wrote:I know you want to be supportive and everything, but that score can't be true because a 10 means everythinh worked perfectly and we all know it didn't. Saturday's cast i may describe it as beeing annoying. Because there was 1h start delay, 4-5 seconds sound delay from Tastossis, Tastossis themselves were pretty bad commentators (not at their best quality) and the games were really one sided. I mean really really one sided. I am just telling what went wrong from a viewers point of view. I know there are explanations, just describing what i think needs to be improved (the players skill obviously is out of your hands ) . We can't all just pretend that everything went super duper ok. But Sunday everything got much much better. And Day 9 ROCKS! :D
TBH you can simply not post since people that make it possible for free, know this in detail average users can't comprehend AND they know people feel upset when shit isn't working as good as they would like it to... and that also only in the beginning.
edit: or just skip part in bold when you post k
I wonder how many people are there that don't know about existence of GOM and VLC... or don't know enough?
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it's fine, it( the delay) actually let me catch the stream!
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Thanks a lot guys.
The games were awesome, and while i must admit that the delay sucked, I think we all understand that these things, the fact that you handled it with such professionalism by giving updates on the chat rooms, forums, and in this post afterward is awesome and beats the hell out of the way other nameless companies handled technical issues in other tournaments as of late *cough*
basically, thank you for providing great stuff, and keep it up!
EDIT:
On February 01 2010 21:33 ceaRshaf wrote:I know you want to be supportive and everything, but that score can't be true because a 10 means everythinh worked perfectly and we all know it didn't. Saturday's cast i may describe it as beeing annoying. Because there was 1h start delay, 4-5 seconds sound delay from Tastossis, Tastossis themselves were pretty bad commentators (not at their best quality) and the games were really one sided. I mean really really one sided. I am just telling what went wrong from a viewers point of view. I know there are explanations, just describing what i think needs to be improved (the players skill obviously is out of your hands ) . We can't all just pretend that everything went super duper ok. But Sunday everything got much much better. And Day 9 ROCKS! :D
I'm sure what he meant was the way they handled the problem. True there were problems, but the mark of good organization is how one handles unforeseen circumstances, which, in this case, they most certainly deserve a 10
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Calgary25997 Posts
On February 01 2010 06:24 R1CH wrote:
Today's cast was also delayed a little bit, I used our new stream server again with additional debugging tools and I'm happy to report that despite it crashing again, I now know the source of the problem (unhandled SIGPIPE, yay!)
WTFFFF?
To: R1CH [ Profile | Buddy ]
Subject: Possible Solution for Stream
Date: 1/1/10 01:38
Hey I'm just wondering if you checked the possibility of an unhandled SIGPIPE? Could be the issue...
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EPT
