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So last night I wanted to turn my computer off because I wanted it quiet for a change. I accidently hit "Sleep" instead of "Shut down" and this is what happened...
When I realized my mistake, I thought "I might as well just wake it up and then shut it down properly". So I tried hitting spacebar, escape, CTRL+ALT+DEL but nothing happened. Tried the power button, and then the system turns itself on and in a split second turns itself off. At this point I'm like "Dafuq is this?" It was late and I was tired so I just unplugged the power cable and went to sleep.
This morning I tried turning it back on and get the same problem. I press the power button, system turns on, fans start to spin, but within a split second it shuts down, and tries to turn itself back on, only to shut down again in a split second.
System setup
+ Show Spoiler +MOBO: Asus P8Z77 - Le Plus
CPU: i5 3570k
RAM: Corsair 8GB DDR3 XMS3 Vengeance PC3-12800 1600MHZ CL9 (2X4GB)
GPU: Sapphire 7950 vapor x edition
PSU: Corsair tx550m
CPU Cooler: H100i
System drive: Samsung SSD 840 pro 256GB
Two monitors and a TV connected to GPU
Win 7 x64 Professional
Things I've tried:
+ Show Spoiler +Different PSU -> Didn't matter
+ Show Spoiler +PSU paperclip test on both of them -> Both work
+ Show Spoiler +Took out both HDDs ( 1 SSD and one regular magnetic) -> Nothing
+ Show Spoiler +Disconnected fan controller -> Zilch
+ Show Spoiler +Look at all capacitors on all parts with a flashlight if any of them are popped/leaking/burnt -> Found nothing
+ Show Spoiler +Try one ram stick at a time ( in different ports ) -> Worked one time, computer started and I could log on, but when I wanted to turn it off for obvious reasons, It wouldn't shut down. Windows would close down, screen black/standby, but the system would still be on (fans spinning, making noise). After that it was the same thing, split second shutdown.
+ Show Spoiler +Reset CMOS and Bios -> Worked one time in conjunction with the ram stick switchings.
+ Show Spoiler +Took out the graphics card and used the onboard DisplayPort -> Almost everything works. Ram sticks in original positions, fan controller connected. I'm logged on and typing this on it now. In this state though, when I turn it off, it freezes on the "Shutting down..." screen and nothing happens. I have to hold down the power button to turn it off... but it does start back on again normally.
I have some deadlines to finish so this state is fine for me for the time being.
+ Show Spoiler +Put the GPU back in -> Seem to work. Everything is connected just like it was before the sleep mode problem. But when i turn computer off it returns to the split second shutdown routine.
+ Show Spoiler +Took GPU out again -> Works like above... but I also updated the Intel HD drivers. Now it won't shut down normally. Windows would close down, screen black/standby, but the system would still be on (fans spinning, making noise). I have to use power button. It turns back on normally though.
+ Show Spoiler +Put GPU back in -> Computer doesn't even start. No reaction on pressing the power button at all.
Does anyone have any experience with this kind of problem? It's a first for me. Never heard or read about it.
I still have lots of time left on warranty, but I don't want to send in a part that isn't broken on its own. For my system it seems that the GPU is "broken" but I'd have to try it in another system before I can be sure.
Also, fuck Corsair and their PSU cables, they are so goddamn hard to connect to the parts, it's fucking ridiculous. I have to press down on the PCI-E power cables into the GPU so goddamn hard compared to my old PSU.
Edit: For now, the computer works(as in I'm inside windows typing this) with no dedicated GPU connected while using the onboard GPU. I'm going to try using a different GPU later tonight to see if that can narrow it down.
Edit2: Ok so here's where I'm at after an entire day of this fucking bullshit...
If I try to power on my computer using all the components I was using before this, it does this split second turn off after pressing the power button, and keeps on trying to start itself only to die within a split second of the fans starting to turn.
If I try to just switch out the GPU(7950) with an old 9800gtx the computer starts and works, BUT, I can't turn it off properly. After the "Shutting down..." Screen from windows, the screen goes black, monitor goes into standby, and the computer is still powered on, CPU fan and chassi fans and GPU fans are still running. I can't wake the computer using the keyboard or mouse, and I have to press down on the power button until the computer shuts of. Restarting works.
If I take out the GPU entirely and use the DisplayPort on the motherboard, it works exactly like above with the 9800GTX with the "Can't turn it off properly..."
Where do I go from here in trying to localize the problem? :S
Right now I'm having the idea of entering sleep mode again to see if that clears it up... How retarded is that? I'm completely broken down, my wrists have no blood left and there is no uncut area to cut into...
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From now on and for the rest of your life, you won't be able to turn off your computer without feeling your heart sink a bit with the feeling that it will never wake up again...
On a serious note, maybe you should try to format. It would be very strange that something got damaged in your computer because you put it to sleep, so if you can format without too much trouble it's worth giving it a shot.
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It really sounds like a hardware problem. Perhaps the whole BIOS got corrupted somehow? You might want to flash a new BIOS ROM file if you can get the PC to work stable enough to be confident that it'll complete the flashing. The graphics card also has a BIOS that can be flashed.
When you cleared CMOS... perhaps you lost some important BIOS settings you changed in the past? Something you forgot about and that's needed for your PC to run stable. The default settings might be the cause of the instability.
This is for repairing Windows if it's still a strange software problem and not hardware:
+ Show Spoiler +You didn't mention what version of Windows you have. If you get into Windows, you can use this command to run a repair on all files belonging to Windows and some registry work: sfc /scannow You have to run this in an Admin command prompt window. It might work if some files got corrupted in that first standby fiasco. It checks against a repository of all files it has, similar to what is on the Windows DVD. That repository might also be broken. This will be the case if it says it can't fix errors. You can repair the repository with this command in Windows 8: Dism /Online /Cleanup-Image /RestoreHealth In Windows 7, you might try this program or you will have to reinstall Windows: http://support.microsoft.com/kb/947821You can do all of this in Safe Mode if your PC does not boot into normal Windows.
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There was some noise I was vaguely aware of regarding windows updates this week being somewhat catastrophic.
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Ok so I just tried this thing I saw on a forum.
+ Show Spoiler +OMG. I just wrote an entire essay about this issue but lost it since i wasnt logged it.
So, now in very short:
SYMPTOMS:
- Micro-second power on (fans start to spin, LED's flash once) when the Power button is pressed for the first time.
- No response from the power button there after.
- Following powering off the PSU, or disconnecting the PC power cable, the first Power On again show's a micro-second "sign of life."
- Motherboard LED is lit if the PSU is connected and powered.
- Unplugging the power cables on the PCI-E video card then pressing the ON button cause the system to start (fans spin properly, LED's lit).
SOLUTION:
1) Unplug the computer
2) Remove all sticks of RAM
3) Remove graphics card and replace with another one (connect all power cables).
4) Re-insert 1 stick of RAM
5) Boot up
6) Wait for Windows to finish boot (incl. installing new hardware) and is idle:
7) 'Shut Down'
8) Disconnect power cable from the PSU
9) Put the original Graphics card back in (connect all cables) and the rest of the RAM.
10) Start up, viola!
Took me ages to figure this out. I recently upgraded my Video Card from a HD2900XT to a HD6790. I have a 500W Zalman PSU, Q6600 @2.4, on a ASUS P5E3 Deluxe/WiFi AP motherboard, 1+1+2 GB RAM, 3x HDD, 500 GB USB external storage, USB flashdrives, USB wireless headset, USB remote control reciever, 2x WiFi attenae, DVD drive, 6 large quiet fans, 2 monitors.... So my first thought was that I was under powered suddenly. But since the new graphics card has been working perfectly till now (installed about 10days ago) I kept looking for some solution other than buying a new PSU and / or Graphics card (again). And this worked for me.
Hope this works for everyone else with this issue too!!
What might be important the the computer went into Sleep Mode, then I powered it off "incorrectly" (i just turned off the power extention the PC is plugged into.) I think this is one of the key elements of getting this bug.
This worked and I don't know why.
One thing I'm thinking about now is that, maybe every time I try to turn the computer off, it gets stuck in sleep mode and that fucks everything up again, maybe... Gonna try some stuff and see what happens. I refuse to have a computer that I can't turn off or on or restart at will...
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Yeah ok I press restart from windows, it turns off, and just won't turn back on-_-
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don't buy things from ebay anymore!
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I had the same symptoms as you said because one of my PCIE ports borked and it somehow drained all power or something. The way you described it working when you moved the graphics card around sounds like a PCIE port not working properly as well.
Try seeing if the same problem keeps happening if you keep the other graphics card in, and if you plug it in a different port.
Edit: In my case it was a network card connected in the faulty PCIE port, and simply plugging the card into a different port and never using that port again worked. It's been over a year and I've never ran into this problem anymore.
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I noticed something very weird just now. There is a LED on the motherboard which the manual states is the: Standby Power LED that indicates if the system is ON, in sleep mode, or in soft-off mode. And this led is ON now, with no power cable connected to the PSU. This can't be right can it?
Edit: Ok it turned itself off while I was writing and googling this...
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On September 14 2013 00:23 NeonFox wrote:
I had the same symptoms as you said because one of my PCIE ports borked and it somehow drained all power or something. The way you described it working when you moved the graphics card around sounds like a PCIE port not working properly as well.
Try seeing if the same problem keeps happening if you keep the other graphics card in, and if you plug it in a different port.
Edit: In my case it was a network card connected in the faulty PCIE port, and simply plugging the card into a different port and never using that port again worked. It's been over a year and I've never ran into this problem anymore.
Tried it, didn't work :/
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Don't have any advice unfortunately... Only anecdotal experience I can offer is that if you accidentally put your computer on sleep, wait a good 5-10 seconds before waking it up to avoid issues.
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Ok so here's where I'm at after an entire day of this fucking bullshit...
If I try to power on my computer using all the components I was using before this, it does this split second turn off after pressing the power button, and keeps on trying to start itself only to die within a split second of the fans starting to turn.
If I try to just switch out the GPU(7950) with an old 9800gtx the computer starts and works, BUT, I can't turn it off properly. After the "Shutting down..." Screen from windows, the screen goes black, monitor goes into standby, and the computer is still powered on, CPU fan and chassi fans and GPU fans are still running. I can't wake the computer using the keyboard or mouse, and I have to press down on the power button until the computer shuts of. Restarting works.
If I take out the GPU entirely and use the DisplayPort on the motherboard, it works exactly like above with the 9800GTX with the "Can't turn it off properly..."
Where do I go from here in trying to localize the problem? :S
Right now I'm having the idea of entering sleep mode again to see if that clears it up... How retarded is that? I'm completely broken down, my wrists have no blood left and there is no uncut area to cut into...
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I have no evidence that this is the problem but this is something I would try at-least for a temporary fix to see if this is the issue. If you are able to login to safe mode try disabling hibernate and or sleep mode.
To disable hibernate there is an easy guide here: http://support.microsoft.com/kb/920730#LetMeFixItMyselfAlways
to check your sleep mode settings go into control panel -> hardware -> power options try setting sleep mode to never if you can and see if either of these options resolve your problem.
IF they do seem to resolve your problem you likely have some type of problem with your windows install and you will want to format and re-install windows.
edit: also while you are in the power options there just to double check that somehow this didn't get changed, there is an option to "change what the power buttons do" somehow or someway your power button may have been changed to initiate sleep mode instead of power off.
second edit: the easy way to find this is to just type "power buttons" into the Start->Search
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All the settings in "Power options" are what they should be. I tried turning off Hibernate but it made no difference :/ Thanks anyway 
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On September 14 2013 03:47 Sverigevader wrote:All the settings in "Power options" are what they should be. I tried turning off Hibernate but it made no difference :/ Thanks anyway
if you can get in why not just format and re-install windows, than try adding back components 1 by 1 and see if the errors come back.
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On September 14 2013 03:34 Sverigevader wrote:
Right now I'm having the idea of entering sleep mode again to see if that clears it up... How retarded is that? I'm completely broken down, my wrists have no blood left and there is no uncut area to cut into...
HAH!!! Sorry to go off-topic but this was fucking hilarious.
Hope you get this solved soon brother!
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On September 14 2013 04:03 TheGiftedApe wrote:Show nested quote +On September 14 2013 03:47 Sverigevader wrote:All the settings in "Power options" are what they should be. I tried turning off Hibernate but it made no difference :/ Thanks anyway if you can get in why not just format and re-install windows, than try adding back components 1 by 1 and see if the errors come back.
Yeah re-install on windows would be a last resort. All I've taken out is the GPU, otherwise everything is as it was before. But since I haven't been able to confirm that the GPU is at fault, the issue remains unsolved.
It does seem like a software issue tho.
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If you think it's a software problem, did you try running that "sfc /scannow" command?
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Did you check the task scheduler by any chance? there could be something there that is never completing on shutdown (just thinking of non hardware related issues here..)
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Putting a SSD in sleep mode corrupts it, as it turns off the SSD's controller which has volatile data in its cache (SSD's have onboard RAM) without moving the volatile data to the NAND (non-volatile). Your going to have to wipe the drive and reinstall windows.
At least that is my understanding.
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On September 14 2013 13:34 iTzSnypah wrote:
Putting a SSD in sleep mode corrupts it, as it turns off the SSD's controller which has volatile data in its cache (SSD's have onboard RAM) without moving the volatile data to the NAND (non-volatile). Your going to have to wipe the drive and reinstall windows.
At least that is my understanding.
I use Sleep mode every single day multiple times, with Windows installed on an SSD. I therefore find it hard to believe that Sleep would corrupt _every_ SSD disk. Certainly not mine. Perhaps some controllers have difficulties with it, I would not know, but for me it works perfectly fine.
Wanted to point that out before people get paranoid about Sleep mode for no reason.
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On September 14 2013 15:19 dani` wrote:Show nested quote +On September 14 2013 13:34 iTzSnypah wrote:
Putting a SSD in sleep mode corrupts it, as it turns off the SSD's controller which has volatile data in its cache (SSD's have onboard RAM) without moving the volatile data to the NAND (non-volatile). Your going to have to wipe the drive and reinstall windows.
At least that is my understanding. I use Sleep mode every single day multiple times, with Windows installed on an SSD. I therefore find it hard to believe that Sleep would corrupt _every_ SSD disk. Certainly not mine. Perhaps some controllers have difficulties with it, I would not know, but for me it works perfectly fine. Wanted to point that out before people get paranoid about Sleep mode for no reason.
It must be hibernate or whatever the mode is called that shuts off a regular HDD.
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On September 14 2013 13:15 Ropid wrote:
If you think it's a software problem, did you try running that "sfc /scannow" command?
I tried that. Thought I wrote a post about it. Yeah no it didn't find anything wrong :/
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On September 14 2013 13:34 iTzSnypah wrote:
Putting a SSD in sleep mode corrupts it, as it turns off the SSD's controller which has volatile data in its cache (SSD's have onboard RAM) without moving the volatile data to the NAND (non-volatile). Your going to have to wipe the drive and reinstall windows.
At least that is my understanding.
But it is working now, without the GPU inserted. I'm using the computer just as it was before all this, only with the GPU removed and using the onboard Intel HD 4000 on the 3570k.
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Now I'm trying a fresh install of windows on an old hdd to see if that fixes those stupid problems I have. First with onboard gpu and if that works, try it with the 7950 and if that works, well... Mazel Tov!
It's probably not going to work because fuck me that's why-_-
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With a fresh install of windows, the same problems occur.
With no GPU: Can't turn off computer without using the powerbutton. Screen freezes on "Shutting down...".
With 9800GTX: Same as above except that the "Shutting down..." screen disappears and monitor goes into standby while CPU fans and chassi fans are still running. HDD seem to turn off though.
With 7950: Doesn't even start, no reaction on power button, nothing happens. It's "dead" basically.
So my thought is that the motherboard is "broken". Is it wrong to assume that? The 7950 could also be fucked but it doesn't really matter for now because the computer acts irrationally even without it.
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On September 14 2013 20:32 Sverigevader wrote:
With a fresh install of windows, the same problems occur.
With no GPU: Can't turn off computer without using the powerbutton. Screen freezes on "Shutting down...".
With 9800GTX: Same as above except that the "Shutting down..." screen disappears and monitor goes into standby while CPU fans and chassi fans are still running. HDD seem to turn off though.
With 7950: Doesn't even start, no reaction on power button, nothing happens. It's "dead" basically.
So my thought is that the motherboard is "broken". Is it wrong to assume that? The 7950 could also be fucked but it doesn't really matter for now because the computer acts irrationally even without it.
It would be pretty accurate to diagnose a mobo meltdown at this point but just to make sure, after reseting cmos did you do a check for broken settings in bios?
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I've checked a lot of settings and none seem out of order. I updated the bios and there was no change. I tried some different settings but none proved to change anything. Any specific settings you had in mind?
In the before days when everything worked and my name was written in rainbows, I did reset all settings to default in bios because of various reasons so I haven't had any trouble running with default.
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This happened twice to me and both times I ended up RMAing the motherboard (which fixed the problem). The problem was intermittent so I doubt it has anything to do with sleep mode or the graphics card.
When it happened to me, the problem was intermittent at first but the motherboard eventually refused to boot at all.
I'd recommend replacing the motherboard at this point. They usually have a 3 year warranty although an RMA usually takes about a month to go through.
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On September 15 2013 02:51 sundersoft wrote:
This happened twice to me and both times I ended up RMAing the motherboard (which fixed the problem). The problem was intermittent so I doubt it has anything to do with sleep mode or the graphics card.
When it happened to me, the problem was intermittent at first but the motherboard eventually refused to boot at all.
I'd recommend replacing the motherboard at this point. They usually have a 3 year warranty although an RMA usually takes about a month to go through.
Yeah that's what I'm going to do basically (which is fine, even for a month. I have my laptop and I don't have to play games). I was planning on testing the GPU at a friends house, but I wouldn't be comfortable putting his computer at risk. I should RMA it as well but I'm afraid that I might have to pay a penalty fine if there's nothing wrong with it. I'll see what my retailer has to say.
Thanks for the help guys. We'll see what happens
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Just got word from the retailer about the motherboard RMA. The motherboard will be replaced but it's no longer in stock so they want to replace it with a similar one and they're suggesting this:
http://www.msi.com/product/mb/Z77A-GD65.html
instead of my old
http://www.asus.com/Motherboards/P8Z77V_LE_PLUS/
Do I take the deal or say that I want something else? It seems like a better board tbh but I haven't had time to check it and I have no experience with MSI stuff so any advice would be appreciated.
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It's good, but I don't like that you have to used fixed voltage for overclocking on MSI Z77 boards. So if you used offset voltage until now, you can't do that with the MSI board. If you were using fixed voltage until now, nothing changes for you.
Everything about the hardware seems super good.
It does not have any legacy PCI slot anymore, only PCI-E, so be careful if you still use an old PCI expansion card for something.
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Well I don't use offset voltage or old pci cards so I guess I'm in the clear. Thanks man
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EPT
