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Active: 677 users

[SC2] Starcraft II requires a patch. LOOP

Forum Index > Tech Support
Post a Reply
Archduke
Profile Joined May 2010
United States119 Posts
August 26 2010 04:27 GMT
#1
I just installed SC2 on my laptop and I'm getting this error: "Starcraft II requires a patch. Would you like to download and install the patch now?" My options are "OK" and "Cancel." OK sends the program into an infinite loop of failed boots while Cancel quits SC2.

Here are the things I've tried (I'm running 64-bit Windows 7.):
- Disabling Windows firewall
- Starting in safe-mode with networking
- Reinstalling the program
- checked for proxy settings in control panel (I was not using a proxy.)
- updated all drivers
- lurked the internet for 2 hours

It's worth saying I think that I'm renting a house for the week and I don't have the ability to open/close ports in the router firewall here.

Not sure if it matters, but here's the hardware in the laptop (ASUS N61-JQ A1):
- Intel Core i7-720QM CPU
- 4 GB DDR3-1333 Mhz RAM
- ATi Mobility Radeon 5730 1024MB GPU
- Hitachi 7200 RPM 320 GB HDD

Any help would be greatly appreciated.
"Eagles may soar, but weasels don't get sucked into jet engines."
Chronald
Profile Joined December 2009
United States619 Posts
August 26 2010 04:49 GMT
#2
My first guess would be something to do with the internet you are borrowing. My second guess would be with your network card, my third guess would be to reinstall sc2.

Have you tried installing SC2 in safe mode? Have you updated your drivers in safe mode?

Have you called Blizzard support to get them to fix it? I'm pretty sure you can download the patches from a non-updater source, so the easiest solution is to DL the newest patches and install them manually until Blizz can fix you up proper.
Got that.
Archduke
Profile Joined May 2010
United States119 Posts
August 26 2010 05:03 GMT
#3
Thanks for the timely reply Chronald. I'm actually acting on your first suggestion now. I've successfully hacked into the router at the house and I'm opening up some ports.

I'll report back with results shortly.
"Eagles may soar, but weasels don't get sucked into jet engines."
Archduke
Profile Joined May 2010
United States119 Posts
August 26 2010 05:39 GMT
#4
Ok, I was successful. I had to hack into these poor people's router and completely disable the firewall. It seems all the ports that the updater and SC2 were trying to use were completely closed.

PROBLEM SOLVED.
"Eagles may soar, but weasels don't get sucked into jet engines."
shoutout
Profile Joined June 2010
United States105 Posts
August 26 2010 06:36 GMT
#5
Does the updater use more than port 6112? Either way, I would recommend just forwarding the required ports for your internal IP instead of disabling the entire firewall.

That way the poor people don't come back to a router with entirely open ports lol.
pRo9aMeR
Profile Blog Joined September 2008
595 Posts
August 26 2010 09:04 GMT
#6
Wow, I envy your laptop...My laptop is only 2 years only but compared to yours, mine feels like it's 10 years old. Glad you could play for the week^^
In training...let's play, gg! d^..^b
vitriol
Profile Joined September 2010
United States27 Posts
September 02 2010 04:36 GMT
#7
I have the same issue with the patching, and I know that I have port 80 blocked. The thing is that it's my ISP that blocks port 80 thus making it impossible to patch, and after talking to blizz support they don't have patches for DDL. Is there anyway around this? Other than switching ISP which isn't possible right now.

Note: I have a dynamic IP and would have to pay $30 + more per month for a static IP, which has no blocked ports.
Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
Last Edited: 2010-09-02 05:52:45
September 02 2010 05:52 GMT
#8
On September 02 2010 13:36 vitriol wrote:
I have the same issue with the patching, and I know that I have port 80 blocked. The thing is that it's my ISP that blocks port 80 thus making it impossible to patch, and after talking to blizz support they don't have patches for DDL. Is there anyway around this? Other than switching ISP which isn't possible right now.

Note: I have a dynamic IP and would have to pay $30 + more per month for a static IP, which has no blocked ports.

Why would port 80 stop your SC2 from patching? Port 80 is HTTP for web servers. You shouldn't need port 80 unless you are hosting a web site or something, in which case you would want a static IP anyway.
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
vitriol
Profile Joined September 2010
United States27 Posts
September 02 2010 13:33 GMT
#9
On September 02 2010 14:52 Grobyc wrote:
Show nested quote +
On September 02 2010 13:36 vitriol wrote:
I have the same issue with the patching, and I know that I have port 80 blocked. The thing is that it's my ISP that blocks port 80 thus making it impossible to patch, and after talking to blizz support they don't have patches for DDL. Is there anyway around this? Other than switching ISP which isn't possible right now.

Note: I have a dynamic IP and would have to pay $30 + more per month for a static IP, which has no blocked ports.

Why would port 80 stop your SC2 from patching? Port 80 is HTTP for web servers. You shouldn't need port 80 unless you are hosting a web site or something, in which case you would want a static IP anyway.




Patching the game requires TCP port 80

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=34063&pageNumber=1&searchQuery=patching port 80
tofucake
Profile Blog Joined October 2009
Hyrule19053 Posts
September 02 2010 14:29 GMT
#10
Loop like this?
Liquipediaasante sana squash banana
vitriol
Profile Joined September 2010
United States27 Posts
September 02 2010 14:49 GMT
#11
No a loop as in it says I need to patch then it asks if i want to patch, then it waits and the screen goes black for 5 seconds. The screen then returns to my destop and asks if I want to patch all over again.
powernapper
Profile Blog Joined August 2010
Italy21 Posts
September 02 2010 16:03 GMT
#12
On September 02 2010 23:49 vitriol wrote:
No a loop as in it says I need to patch then it asks if i want to patch, then it waits and the screen goes black for 5 seconds. The screen then returns to my destop and asks if I want to patch all over again.


This same thing has happened to me, what I tried everything I could come up with, what i eventually ended up doing is installing starcraft on another computer + patching and then just transfered all the files to my own, it worked/works to this day fine and all the patches afterwords have installed perfectly. Hope it helps (if you have another computer you can install/patch on ofcourse)
has left the game
Grobyc
Profile Blog Joined June 2008
Canada18410 Posts
September 02 2010 16:47 GMT
#13
On September 02 2010 22:33 vitriol wrote:
Show nested quote +
On September 02 2010 14:52 Grobyc wrote:
On September 02 2010 13:36 vitriol wrote:
I have the same issue with the patching, and I know that I have port 80 blocked. The thing is that it's my ISP that blocks port 80 thus making it impossible to patch, and after talking to blizz support they don't have patches for DDL. Is there anyway around this? Other than switching ISP which isn't possible right now.

Note: I have a dynamic IP and would have to pay $30 + more per month for a static IP, which has no blocked ports.

Why would port 80 stop your SC2 from patching? Port 80 is HTTP for web servers. You shouldn't need port 80 unless you are hosting a web site or something, in which case you would want a static IP anyway.




Patching the game requires TCP port 80

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=34063&pageNumber=1&searchQuery=patching port 80

ahh my bad then
If you watch Godzilla backwards it's about a benevolent lizard who helps rebuild a city and then moonwalks into the ocean.
lef
Profile Joined September 2010
United States2 Posts
October 13 2010 18:12 GMT
#14
http://answers.yahoo.com/question/index?qid=20100731100758AACp8tC

worked for me
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