On March 07 2013 16:14 crazysaltcracker wrote:
I hope I'm wrong though. It would be a shitty move by blizz to "upgrade" the system while disregarding what it'll do to people with multiple regions.

It's not doing anything to people with multiple regions. Literally. You're upset because it's NOT doing what it does to/for others.

Netsky

Australia1155 Posts

March 07 2013 07:49 GMT

#543

If you contact Blizzard support and ask them nicely, they will transfer your additional license(s) to a new Battle.net account(s).

Source: I did it myself.

Comadevil

Germany214 Posts

March 07 2013 07:54 GMT

#544

Depends where u live. EU support denies such requests

gawk

Germany310 Posts

March 07 2013 08:11 GMT

#545

Just ask the US support to move the licenses to different Battle.net accounts.

@DusTerr
People with multiple regions have multiple licenses, of which they lose all but one. (A license is worth about 20$ today in a shop).

stingrae

United Kingdom24 Posts

March 07 2013 10:23 GMT

#546

On March 07 2013 17:11 gawk wrote:
Just ask the US support to move the licenses to different Battle.net accounts.

@DusTerr
People with multiple regions have multiple licenses, of which they lose all but one. (A license is worth about 20$ today in a shop).

Hmm that works? cause last time I tried they told me to contact eu as my bnet is eu registered.

It's a real swizz blizz telling people who bought multiple copies they get hots on all profiles...I mean that was the point of global play for everyone...Now if say I wanted another account id have to buy another WoL lol

kaluro

Netherlands760 Posts

March 07 2013 13:02 GMT

#547

On March 07 2013 16:54 Comadevil wrote:
Depends where u live. EU support denies such requests

Mine didn't deny it at all.

After a short blizzard support livechat:

Trixnixx
at 13:53:27
Hey

you
at 13:53:28
Hello hello!
Trixnixx
at 13:53:37
Please give me a moment to read your ticket to see how I can help you

you
at 13:53:41
No problem ^_^
Trixnixx
at 13:58:49
I am back again, sorry for the wait time.
Trixnixx
at 13:59:01
I cannot move the license from one account to another
Trixnixx
at 13:59:03
But
Trixnixx
at 13:59:32
I can remove the one here and then add a new one on the account you mentioned herein, but you will lose the achievements etc.
Trixnixx
at 13:59:37
Do you wish me to do this?
you
at 14:00:02
That'd be great, you can take the US one.. that one is just for tournaments anyway so there's not really any achievements on there
you
at 14:00:08
the EU one contains all the achievements
Trixnixx
at 14:00:28
Ok, will do, one moment please.
you
at 14:00:31
Ok!

also:

you
at 14:03:52
Does this mean the additional license is unhooked from hte pre-ordered HotS license, that I have to purchase a hots license on the new account as well, in order to play on hots with the second account?
Trixnixx
at 14:04:20
No, no need to buy another one
Trixnixx
at 14:04:27
You have it on the new second account.

So said, so done!

[image loading]

My main account has the Deluxe edition pre-ordered, and my alt account the standard version.. but hey I am anything but complaining! Got my license transferred ánd I got a free HotS upgrade. (I contacted EU support)

stingrae

United Kingdom24 Posts

March 07 2013 14:21 GMT

#548

Your ticket must have been very nice =)

gawk

Germany310 Posts

March 07 2013 18:55 GMT

#549

Some people talk to the support for days without success and you just chat with EU support for some minutes and get your license moved, a free copy of hots.
Are you someone important working at Blizzard maybe?

kaluro

Netherlands760 Posts

March 07 2013 19:31 GMT

#550

On March 08 2013 03:55 gawk wrote:
Some people talk to the support for days without success and you just chat with EU support for some minutes and get your license moved, a free copy of hots.
Are you someone important working at Blizzard maybe?

No not at all :-).. either I got lucky or it was my enthousiastic approach that did it..

..or, I don't know. But I'm satisfied and I hope you guys will manage too~!

BabyToss!

Czech Republic588 Posts

March 07 2013 19:53 GMT

#551

Well, I messaged them two days ago about it, and still no response... Kinda losing out on this, because I have two battlenet accounts, which each had purchased EU & NA license on them.

crazysaltcracker

United States5 Posts

March 07 2013 20:57 GMT

#552

I just got off blizz's live chat about this. Twice.

Both times after explaining the situation clearly, both representatives assured me that each license is supposed to have its own profile for global play. If you have 2 licenses, you get to login each region with 2 different profiles.

And that a lot of people are having this problem where it seems as if they have lost licenses.

Both of them told me to wait until the problem is fixed and that I should not unmerge my licenses.

Again, this is after explaining the problem in detail and linking to various forum topics about it.

Psychobabas

2531 Posts

March 07 2013 20:59 GMT

#553

Pretty hilarious. 9 out of 10 people I meet on NA server are EUs from diamond and masters. I feel sorry for the real gold/platinum NAs...

bLzBadman

New Zealand36 Posts

March 08 2013 23:35 GMT

#554

Well I submitted a ticket and talk to a Game Master for an hour and they refuse to do anything about this. I don't understand how this is legal. To take someone's 2nd game license and remove it, and not allow them to move it to another account or restore it or no offer of some sort of credit.

FromShouri

United States862 Posts

March 09 2013 00:12 GMT

#555

I just spoke with US Blizzard and they told me that they won't do anything for it because at the time the technology didn't exist(funny how WoW had it....and Brood War...and Warcraft 3..............) and so purchasing the extra region keys at the time was something that they consider "a privilege" because they let us play on those servers even though we didn't live in those regions.

myRZeth

Germany1047 Posts

March 09 2013 09:49 GMT

#556

what a joke, blizzard just delets my nicely formulated ticket

StarBrift

Sweden1761 Posts

March 09 2013 09:55 GMT

#557

It wasn't even allowed to have several accounts officially. Why would you get a free game for breaking the rules? Even if you paid for it. Ridiculous.

myRZeth

Germany1047 Posts

March 09 2013 10:14 GMT

#558

okay, i just used the livechat he said (in german, so i won t copy it)

inexperienced gamemasters are transfering accounts, because they think they are nice to the customer

they are working on a general solution (working very hard on it he said)
a solution which fixes that for everyone

gawk

Germany310 Posts

March 09 2013 11:45 GMT

#559

On March 09 2013 18:55 StarBrift wrote:
It wasn't even allowed to have several accounts officially. Why would you get a free game for breaking the rules? Even if you paid for it. Ridiculous.

Why was it not allowed?

Excludos

Norway8267 Posts

March 09 2013 15:43 GMT

#560

On March 09 2013 18:55 StarBrift wrote:
It wasn't even allowed to have several accounts officially. Why would you get a free game for breaking the rules? Even if you paid for it. Ridiculous.

What in the world makes you think its not legal to have multiple accounts? That would give every progamer some serious problems now wouldn't it?

In fact, I'm fairly sure its allowed to play on multiple accounts at the same time if you, for some odd reason, want to. As long as there's no automation (bots, cheats, etc) involved.