"Network outage that hit Playstation 3s last night looks like it's turning into a bit of a mess. "While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we're able to get the service completely back up and running," Patrick Seybold, senior director of corporate communications & social media, wrote on the official blog moments ago. "Thank you very much for your patience while we work to resolve this matter. Please stay tuned to this space for more details, and we'll update you again as soon as we can." Early this morning we reported that we and others were unable to log into the Playstation Network. Attempts resulted in an 80710A06 error message. The issue seemed to be impacted consoles internationally as well. We were able to confirm the issue in the U.S., Australia and Japan. Activist group "Anonymous" has been claiming to have been behind attacks against the PlayStation Network for a few weeks now, and while the group's leadership has sworn off attacking Sony customers, though that doesn't mean a splinter group isn't possibly responsible. Last March a clock glitch knocked Playstation 3's worldwide offline and, in some cases, unable to play games. Stay tuned to this page for updates as they happen. We've reached out to Sony for comment on whether they suspect this is the work of some sort of attack or a technical issue on their end. We're also trying to nail down which services may be out for a day or two."
Update: "An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share." http://blog.us.playstation.com/2011/04/22/update-on-playstation-network-qriocity-services/
Update 2: We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security. We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available. http://blog.us.playstation.com/2011/04/23/latest-update-for-psnqriocity-services/
Update 3: I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.
As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience. http://blog.us.playstation.com/2011/04/25/psn-update/
Update 4: Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.
We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.
Valued PlayStation Network/Qriocity Customer: We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
Temporarily turned off PlayStation Network and Qriocity services; Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sincerely, Sony Computer Entertainment and Sony Network Entertainment
Update 5: I wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today.
There’s a difference in timing between when we identified there was an intrusion and when we learned of consumers’ data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon.
Update 6: First off, we want to again thank you for your patience. We know that the PlayStation Network and Qriocity outage has been frustrating for you. We know you are upset, and so we are taking steps to make our services safer and more secure than ever before. We sincerely regret any inconvenience or concern this outage has caused, and rest assured that we’re going to get the services back online as quickly as we can.
We received a number of questions and comments yesterday and early today relating to the criminal intrusion into our network. We’d like to address some of the most common questions today.
We are also going to continue to post updates to this blog with any additional information and insight that we can over the next few days.
We are reading your comments. We are listening to your suggestions. Please keep them coming.
Q: Are you working with law enforcement on this matter? A: Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible.
Q: Was my personal data encrypted? A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.
Q: Was my credit card data taken? A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.
Q: What steps should I take at this point to help protect my personal data? A: For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.
Q: What if I don’t know which credit card I’ve got attached to my PlayStation Network account? A: If you’ve added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from “DoNotReply@ac.playstation.net” at the email address associated with your account. This email would have been sent to you immediately after you added the funds, and will contain the first 4 digits and last 4 digits of your credit card number. You can also check your previous credit card statements to determine which card was attached to your PlayStation Network or Qriocity accounts.
Q: When or how can I change my PlayStation Network password? A: We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly.
Q: Have all PlayStation Network and Qriocity users been notified of the situation? A: In addition to alerting the media and posting information about it on this blog, we have also been sending emails directly to all 77 million registered accounts. It takes a bit of time to send that many emails, and recognize that not every email will still be active, but this process has been underway since yesterday. At this time, the majority of emails have been sent and we anticipate that all registered accounts will have received notifications by April 28th. Consumers may also visit www.us.playstation.com/support and www.qriocity.com for notices regarding this issue. In addition, we have taken steps to disseminate information regarding this issue to media outlets so that consumers are informed.
Q: What steps is Sony taking to protect my personal data in the future? A: We’ve taken several immediate steps to add protections for your personal data. First, we temporarily turned off PlayStation Network and Qriocity services and, second, we are enhancing security and strengthening our network infrastructure. Moving forward, we are initiating several measures that will significantly enhance all aspects of PlayStation Network’s security and your personal data, including moving our network infrastructure and data center to a new, more secure location, which is already underway. We will provide additional information on these measures shortly.
Q: Has Sony identified the party or parties responsible for the PlayStation Network hack and subsequent theft of personal information? A: We are currently conducting a thorough investigation of the situation and are working closely with a recognized technology security firm and law enforcement in order to find those responsible for this criminal act no matter where in the world they might be located.
Q: When will the PlayStation Network and Qriocity be back online? A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure
Update 7: Yesterday, we addressed a number of your questions relating to the malicious intrusion into our network. You can find that FAQ here. As we get closer to restoration of service, here are more answers to your questions, many of which are more gaming related:
Q: Will our download history/friends list/settings be affected by the PSN downtime? A: No, they will not.
Q: Will trophies that were earned in single-player offline games during the outage be intact when the service resumes? A: These trophies are intact and will be re-synched when the network is once again operational.
Q: Will my PS+ cloud saves be retrievable? A: Yes, once PSN is restored.
Q: What if we have a subscription to PS3 MMOs DC Universe Online or Free Realms? Will we get compensation for that? A: From Sony Online Entertainment: “We apologize for any inconvenience players may have experienced as a result of the recent service interruption. As a global leader in online gaming, SOE is committed to delivering stable and entertaining games for players of all ages. To thank players for their patience, we will be hosting special events across our game portfolio. We are also working on a “make good” plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums.”
Q: Will there be a goodwill gesture for the time we haven’t been able to utilize PSN/Qriocity? A: We are currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online.
Update 8: SOME PLAYSTATION®NETWORK AND QRIOCITY™ SERVICES TO BE AVAILABLE THIS WEEK + Show Spoiler +
Phased Global Rollout of Services to Begin Regionally; System Security Enhanced to Provide Greater Protection of Personal Information
Tokyo, May 1, 2011 – Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) announced they will shortly begin a phased restoration by region of PlayStation®Network and Qriocity™ services, beginning with gaming, music and video services to be turned on. The company also announced both a series of immediate steps to enhance security across the network and a new customer appreciation program to thank its customers for their patience and loyalty.
Following a criminal cyber-attack on the company’s data-center located in San Diego, California, U.S.A., SNEI quickly turned off the PlayStation Network and Qriocity services, engaged multiple expert information security firms over the course of several days and conducted an extensive audit of the system. Since then, the company has implemented a variety of new security measures to provide greater protection of personal information. SNEI and its third-party experts have conducted extensive tests to verify the security strength of the PlayStation Network and Qriocity services. With these measures in place, SCE and SNEI plan to start a phased rollout by region of the services shortly. The initial phase of the rollout will include, but is not limited to, the following:
Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems -This includes titles requiring online verification and downloaded games Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers Access to account management and password reset Access to download un-expired Movie Rentals on PS3, PSP and MediaGo PlayStation®Home Friends List Chat Functionality
Working closely with several outside security firms, the company has implemented significant security measures to further detect unauthorized activity and provide consumers with greater protection of their personal information. The company is also creating the position of Chief Information Security Officer, directly reporting to Shinji Hasejima, Chief Information Officer of Sony Corporation, to add a new position of expertise in and accountability for customer data protection and supplement existing information security personnel. The new security measures implemented include, but are not limited to, the following:
Added automated software monitoring and configuration management to help defend against new attacks Enhanced levels of data protection and encryption Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns Implementation of additional firewalls
The company also expedited an already planned move of the system to a new data center in a different location that has been under construction and development for several months. In addition, PS3 will have a forced system software update that will require all registered PlayStation Network users to change their account passwords before being able to sign into the service. As an added layer of security, that password can only be changed on the same PS3 in which that account was activated, or through validated email confirmation, a critical step to help further protect customer data.
The company is conducting a thorough and on-going investigation and working with law enforcement to track down and prosecute those responsible for the illegal intrusion.
“This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers’ information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services.”
Complimentary Offering and “Welcome Back” Appreciation Program While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.
The company will also rollout the PlayStation Network and Qriocity “Welcome Back” program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company’s appreciation for their patience, support and continued loyalty.
Central components of the “Welcome Back” program will include:
Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon. All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service. Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.
Additional “Welcome Back” entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions.
SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation®Store and other Qriocity operations, scheduled for this month.
Update 9: On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we’d like to apologize to the many users who were inconvenienced and worried about this situation.
We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list.
One other point to clarify is from this weekend’s press conference. While the passwords that were stored were not “encrypted,” they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in cleartext form. For a description of the difference between encryption and hashing, follow this link.
To reiterate a few other security measures for your information: Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.
We continue to work with law enforcement and forensic experts to identify the criminals behind the attack. Once again, we apologize for causing users concern over this matter.
Update 10: Today, the Subcommittee on Commerce, Manufacturing and Trade of the U.S. House of Representatives Committee on Energy and Commerce held a hearing in Washington, DC on “The Threat of Data Theft to American Consumers.”
Kazuo Hirai, Chairman of the Board of Directors of Sony Computer Entertainment America, submitted written answers to questions posed by the subcommittee about the large-scale, criminal cyber-attack we have experienced. We wanted to share those answers with you (Click Here).
In summary, we told the subcommittee that in dealing with this cyber attack we followed four key principles:
1. Act with care and caution. 2. Provide relevant information to the public when it has been verified. 3. Take responsibility for our obligations to our customers. 4. Work with law enforcement authorities.
We also informed the subcommittee of the following:
1. Sony has been the victim of a very carefully planned, very professional, highly sophisticated criminal cyber attack. 2. We discovered that the intruders had planted a file on one of our Sony Online Entertainment servers named “Anonymous” with the words “We are Legion.” 3. By April 25, forensic teams were able to confirm the scope of the personal data they believed had been taken, and could not rule out whether credit card information had been accessed. On April 26, we notified customers of those facts. 4. As of today, the major credit card companies have not reported any fraudulent transactions that they believe are the direct result of this cyber attack. 5. Protecting individuals’ personal data is the highestpriority and ensuring that the Internet can be made secure for commerce is also essential. Worldwide, countries and businesses will have to come together to ensure the safety of commerce over the Internet and find ways to combat cybercrime and cyber terrorism. 6. We are taking a number of steps to prevent future breaches, including enhanced levels of data protection and encryption; enhanced ability to detect software intrusions, unauthorized access and unusual activity patterns; additional firewalls; establishment of a new data center in an undisclosed location with increased security; and the naming of a new Chief Information Security Officer.
We told the subcommittee about our intent to offer complimentary identity theft protection to U.S. account holders and detailed the “Welcome Back” program that includes free downloads, 30 days of free membership in the PlayStation Plus premium subscription service; 30 days of free service for Music Unlimited subscribers; and extending PlayStation Plus and Music Unlimited subscriptions for the number of days services were unavailable.
We are working around the clock to have some PlayStation Network services restored and we’ll be providing specific details shortly. We hope this update is helpful to you, and we will continue to keep you posted as we work to restore our network and provide you with both the entertainment and the security you deserve. http://blog.us.playstation.com/2011/05/04/sonys-response-to-the-u-s-house-of-representatives/
Update 11: Last weekend, Sony Computer Entertainment announced that we will provide complimentary enrollment in an identity theft protection program. Here are the details of this program for PlayStation Network and Qriocity account holders in the United States only. We are working to make similar programs available in other countries/territories where applicable. Information will be posted on local websites/blogs when available.
Sony Computer Entertainment and Sony Network Entertainment International have made arrangements with Debix, Inc., one of the industry’s most reputable identity protection firms, to offer AllClear ID Plus at no cost to PlayStation Network and Qriocity account holders for 12 months from the time an account holder registers for the program.
Please note that we will start sending out activation emails for this program over the next few days, and you will have until June 18th to sign-up and redeem your code. You will need to sign up directly through AllClearID, not on Sony’s websites, and details, including step-by-step instructions for the program, will be emailed to United States PSN and Qriocity Account holders soon.
The details of the program include, but are not limited to:
Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID Plus customer’s personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services. Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity. A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.
More information will be available on the enrollment page, a link which will be included in the email you will receive.
We continue to work around the clock to have some PlayStation Network services and Qriocity services restored, and will be providing you specific details shortly.
I know this has been a frustrating time for all of you.
Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.
To date, there is no confirmed evidence any credit card or personal information has been misused, and we continue to monitor the situation closely. We are also moving ahead with plans to help protect our customers from identity theft around the world. A program for U.S. PlayStation Network and Qriocity customers that includes a $1 million identity theft insurance policy per user was launched earlier today and announcements for other regions will be coming soon.
As we have announced, we will be offering a “Welcome Back” package to our customers once our PlayStation Network and Qriocity services are up and running. This will include, among other benefits, a month of free PlayStation Plus membership for all PSN customers, as well as an extension of subscriptions for PlayStation Plus and Music Unlimited customers to make up for time lost.
As a company we — and I — apologize for the inconvenience and concern caused by this attack. Under the leadership of Kazuo Hirai, we have teams working around the clock and around the world to restore your access to those services as quickly, and as safely, as possible.
I know some believe we should have notified our customers earlier than we did. It’s a fair question. As soon as we discovered the potential scope of the intrusion, we shut down the PlayStation Network and Qriocity services and hired some of the best technical experts in the field to determine what happened. I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process. Hackers, after all, do their best to cover their tracks, and it took some time for our experts to find those tracks and begin to identify what personal information had — or had not — been taken.
As a result of what we discovered we notified you of the breach. Our investigation is ongoing, and we are upgrading our security so that if attacks like this happen again, our defenses will be even stronger.
In the last few months, Sony has faced a terrible earthquake and tsunami in Japan. But now we are facing a very man-made event – a criminal attack on us — and on you — and we are working with the FBI and other law enforcement agencies around the world to apprehend those responsible.
In the coming days, we will restore service to the networks and welcome you back to the fun. I wanted to personally reach out and let you know that we are committed to serving you to the very best of our ability, protecting your information better than ever, and getting you back to what you signed up for – all the games and great entertainment experiences that you expect from Sony.
Update 13: As you may know, we’ve begun the process of restoring the service through internal testing of the new system. We’re still working to confirm the security of the network infrastructure, as well as working with a variety of outside entities to confirm with them of the security of the system. Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online.
As you’ve heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won’t restore the services until we can test the system’s strength in these respects.
When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system. We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we’re doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage. http://blog.us.playstation.com/2011/05/06/service-restoration-update/
Update 14: We have been working on a new PS3 system software update that requires all PSN users to change their password once PlayStation Network is restored. The update (v3.61) is mandatory and is available now.
If using a PS3, your password can only be changed on your own PS3 (or a PS3 on which your PSN account was activated), as an added layer of security. If you have never downloaded any content using your account on the system, an email will be sent to the registered sign-in ID (email address) associated with your account when you first attempt to sign-in to PSN. This e-mail will contain a link that will enable you to change your password. In this email, click on the link and follow the instructions to change your password. Once you have changed your password you can sign-in to your account using your new password.
We strongly recommend that all PSN account holders with PS3s update their systems to prepare for when PlayStation Network is back online. The release of this update is a critical step as we work to make PlayStation Network significantly more secure. Thank you for your continued support and patience. http://blog.us.playstation.com/2011/05/14/ps3-system-software-update/
Doubt Anon did anything here. Everyone seems to want to blame them for anything going offline or going wrong with their networks. I'm pretty sure a good portion of Anon users have a PS3, no reason to take your own internet away right?
Sony probably just failed at something and they don't know what the problem is yet.
Anon would not attack Sony for no reason, and if they did everyone would know, because it would be annonced by them and not sony. In reality any solo hacker group unrelated to Anon can say they are anon because they are anonymous. Noone knows who is part of Anon, so their either do or don't trust them. But I know Anon would not do something like this.
I'm pretty sure it's not Anonymous, as they released a statement about 2-3 weeks ago where they said that they would not attack PSN as they do not wish to punish innocent customers who's done nothing wrong to lose what is a very vital function for online play. They only wanted to target Sony
On April 23 2011 09:45 fuzzy_panda wrote: I'm pretty sure it's not Anonymous, as they released a statement about 2-3 weeks ago where they said that they would not attack PSN as they do not wish to punish innocent customers who's done nothing wrong to lose what is a very vital function for online play. They only wanted to target Sony
In my original post there is a link to anonymous news that explicitly says they didn't do it. I don't know why people are even bothering to discuss that Anonymous had anything to do with it.
On April 24 2011 07:11 sung_moon wrote: best time for it to be down when i need to practice up mvc3 for a tournament this Sunday too
Least you're still able to actually play the game (some capcom games you can't even play without online) You should just hit up the lab and work your combos and etc so you should be able to still prepare anyway
Some people are saying that Sony has no idea what is happening to their servers (thus the lack of details from their side); consequently it could go on for weeks.
I doubt that this was Anonymous but them and groups like them are really getting annoying, governments need to reach a level of cybersecurity where private and well, anonymous groups can't take down the infrastructure of major corporations. I don't care whether they're working towards the best cause in the world this is not the way to do it.
While anon doesn't normally effect the general public, it would seem that it is upset with sony screwing over the jail breakers and those who fought for the right to have linux on their systems, a feature that was originally advertised
On Monday, the Japanese electronics giant said it is keeping its PlayStation Network videogame service offline indefinitely following a hacking attack it now says may have compromised user’s information.
To ensure the network’s integrity, Sony said it is currently rebuilding the service, which connects more than 75 million PlayStation customers over the Internet, letting them play videogames and chat together. “This is a time intensive process and we’re working to get them back online quickly,” Sony spokesman Patrick Seybold said in a blog post.
i've been trying to follow this the past few days after i got mk9 and realized everything was down. On the upside i think when it comes online im going to be slaying some nerds with all my practice iv been doing >:D
PlayStation Network still offline? Sony Computer Entertainment America will only cop to an unnervingly vague "external intrusion on our system," leading those affected by and those taking delight in PSN's problems to generate their own theories about the disruption that's now six days old.
Perhaps the best? That custom firmware for the PlayStation 3 opened the network to digital looters who started shoplifting games and downloadable content from Sony's online store.
That's the theory floated by a self-described moderator at PSX Scene, a web site dedicated to all things PlayStation and, more importantly, how to exploit all things PlayStation. "chesh420" contends on Reddit that Sony pulled the plug on the PlayStation Network after custom firmware for the PS3 enabled users to access the company's developer-only network.
On April 26 2011 14:23 Ideas wrote: really glad that this didnt happen while i got a game that I would want online access for, but this must really suck for a lot of people.
still beats paying 60$ a year for online though lol
50$ a year isn't bad come on.
Anyway, It would really suck if personal information really got out (address, email, credit card) Hopefully this gets resolved.
The phrase "Digital Looting" makes me imagine a world like Tron's and some dude physically looting a cyber shop while avoiding the digital police by using some anti tracking device or unkown cyber ID. lol
Last week Sony shut down its PlayStation Network (PSN) and in the information vacuum that followed, fingers were mainly pointed at Anonymous – had they pulled off another of their paralyzing DDoS attacks? Quickly, however, Anonymous denied the accusations, even going as far as issuing a press release claiming innocence.
Then another day passed. And another. And another. This was clearly more than a DDoS but Sony were keeping very quiet – almost too quiet. Eventually Sony admitted they had been subjected to some sort of attack.
Yesterday they made another announcement, informing their user base that the whole system will be offline indefinitely. No further information from Sony but there is a man who thinks he knows what causing the extended downtime.
‘Chesh’ is a staff member from psx-scene.com, a site dedicated to hacking and modding Playstations. Together with various developers in the scene he’s been putting all the pieces together and if his theory holds, Sony has been battling their biggest crisis yet.
Chesh believes that the problem stems from the availability of a new CFW (custom firmware) for the Playstation 3. CFW’s give hardware modified functionality and REBUG, as it’s known, turns a standard PS3 into a machine which provides access to some of the PSN’s features usually reserved for developers.
REBUG, which was released on the last day of March, apparently has a trick up its sleeve in that it is able to get previously hacked Playstation 3 consoles back online after they’d been excluded by Sony. It’s not a feature built in by design, but one that users have learned how to exploit. Chesh reports that some REBUG users were initially using it to play Call of Duty on the dev networks around April 3rd. Neat enough in itself but there was a monster in the shadows.
Since REBUG allowed users to connect to a previously secure and private developer network, certain information provided by users wasn’t security checked by Sony. According to Chesh, one of the items whose authenticity was never checked was – unbelievably – credit card numbers. People could apparently make them up and get access to whatever content they wanted.
“What happened next was extreme piracy of PSN content,” Chesh explained. He said that over on PSX-Scene he learned of people downloading free Sony content from the dev networks on April 7th.
As we know, Sony shut down the entire PSN on April 20th and it remains down today. Since Sony have told their customers next to nothing about the problems it has faced – including whether or not credit card information is safe – it’s a safe bet that none of the above will be confirmed or denied.
Chesh himself admits that while the above information is true, he can’t verify 100% if it’s the absolute reason why Sony pulled the PSN offline. That said, it’s a big enough problem for them to do so and if Sony has pulled the plug for another unknown reason, their problems only go deeper. And it’s hard to imagine a situation worse than this. http://torrentfreak.com/playstation-network-shut-down-to-end-piracy-free-for-all-110426/
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
Valued PlayStation Network/Qriocity Customer, We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have: 1) Temporarily turned off PlayStation Network and Qriocity services; 2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information. We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity passwords and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may also have been obtained. For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports. We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please check www.eu.playstation.com/psnoutage should you have any additional questions. Sincerely, Sony Network Entertainment and Sony Computer Entertainment Teams Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/Qriocity personal data.
I wonder what the connection to Anonymous is on this (if there is one). I wonder if their efforts uncovered this vulnerability and someone went off on their own to exploit it.
On April 27 2011 05:44 Pads wrote: I bought a ps3 like 3 hours ago LOL
XD, well lucky you didnt have a credit card connected to an account. Lots of people who did must be frustrated as hell. I always used pre-paid PSN cards, paid of this time I guess...
Do you guys remember what info we had to put in to get access to PSN? I know there's probably not that much info and I never bought anything online (because my PS3 gets disconnected after 15 minutes online without fail, never been able to fix it) so I know I don't have credit card info there but there's at least my name, DOB, address... gah, I hate this.
This reminds me of Battle.net not letting me change my personal info once I realized they were putting it out there in SC2 with friend lists (yes, locked info, I tried to change it... nope).
Well I sure am glad I don't have a ps3. This is a huge security fuck up on Sony's part.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity passwords and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained.
Apparently Sony didn't even hash the passwords :/.
On April 27 2011 05:51 Kurr wrote: Do you guys remember what info we had to put in to get access to PSN? I know there's probably not that much info and I never bought anything online (because my PS3 gets disconnected after 15 minutes online without fail, never been able to fix it) so I know I don't have credit card info there but there's at least my name, DOB, address... gah, I hate this.
This reminds me of Battle.net not letting me change my personal info once I realized they were putting it out there in SC2 with friend lists (yes, locked info, I tried to change it... nope).
Do you go to bars and give out your ID, they can get all of this information within a simple glance.
Honestly, what do you think people can do with those three pieces of information? its not your SIN card, relax.
On April 27 2011 05:51 Kurr wrote: Do you guys remember what info we had to put in to get access to PSN? I know there's probably not that much info and I never bought anything online (because my PS3 gets disconnected after 15 minutes online without fail, never been able to fix it) so I know I don't have credit card info there but there's at least my name, DOB, address... gah, I hate this.
This reminds me of Battle.net not letting me change my personal info once I realized they were putting it out there in SC2 with friend lists (yes, locked info, I tried to change it... nope).
Do you go to bars and give out your ID, they can get all of this information within a simple glance.
Honestly, what do you think people can do with those three pieces of information? its not your SIN card, relax.
True, but there is also a difference than a glance and having it written down. Though really it's not uncommon for you to give out enough information for someone to steal your identity. There's quite a few forms that require all your info + SSN. Still that information should be kept secure and private even if it's not terribly dangerous to have leaked.
So am I reading this right, Unless i played CoD, or anything online for that matter, Im subject to the attack.. Or anyone can be affected with a PSN account?
On April 27 2011 06:08 Cuh wrote: So am I reading this right, Unless i played CoD, or anything online for that matter, Im subject to the attack.. Or anyone can be affected with a PSN account?
If your info is on PSN, it's most likely compromised.
On April 27 2011 05:51 Sinborn wrote: I still stick by my theory that GLADOS is totally behind this outage to prevent me from playing Portal 2 on my PC.
No - sorry, it's worse! Skynet was implemented on April 19, 2011 and began its attack against humanity on April 21 [Source]
But meh... sucks. Have to doublecheck all my email accounts :/
Sony says that while there is no evidence of credit card info being stolen, the company "cannot rule out the possibility," and advises users who have connected a card to their accounts that credit card numbers and expiration dates (though not security codes) may have been obtained by a third party.
Sony's letter goes on to suggest actions an affected user should take, including being vigilant about communications that ask for personal information, changing any passwords shared with a user's PSN account, and contacting U.S. credit bureaus to issue a fraud alert.
Sony has clarified to Gamasutra that this information seems to apply to all accounts, with Seybold telling us "Our investigation indicates that all PlayStation Network/ Qriocity accounts may have been affected."
I would just assume that every piece of information you had on PSN has been compromised.
Yeah, I did my best not to bitch about this for the first few days. Figured I would allow sony the time to get everything under control before giving an explanation or, ya know, an estimated time we could expect the PSN to perhaps be running. But no. Still error 8000xxxxxx yada yada. after a fucking week. Anyone looking to buy a PS3 in perfect working condition?? (save for one minor aspect: the playstation network.) No socom 4 beta for me, no portal 2 online for me, no metal gear online for me, and my 1 month netflix free trial is COUNTING DOWN!! ; ( ; ( oh, the horror.
On April 27 2011 02:06 pStar wrote: I am so glad that this is happening.
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
On April 27 2011 02:06 pStar wrote: I am so glad that this is happening.
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
Doesn't this post deserve a temp ban at least?
Why? Piracy isn't an issue where one side can't claim to be entirely morally superior to the other.
What pisses me off is that it took Sony a whole week to release such a statement. They should tell their customers from day1 "There was an intrustion, we dont know anything. Personal information might've been stolen we'll keep you updated."
And not let the intruders running around with CC information for >1week .
On April 27 2011 07:17 Moldwood wrote: Yeah, I did my best not to bitch about this for the first few days. Figured I would allow sony the time to get everything under control before giving an explanation or, ya know, an estimated time we could expect the PSN to perhaps be running. But no. Still error 8000xxxxxx yada yada. after a fucking week. Anyone looking to buy a PS3 in perfect working condition?? (save for one minor aspect: the playstation network.) No socom 4 beta for me, no portal 2 online for me, no metal gear online for me, and my 1 month netflix free trial is COUNTING DOWN!! ; ( ; ( oh, the horror.
I pay with Xbox through credit card but went out and bought a yearly card for PSN, oh how lucky I am.
This could get very bad indeed for sony if it turns out that credit card details were stolen, i wonder if they can be liable in law,(doubtfull) to say nothing of the loss of trust people will have for there network.
On April 27 2011 02:06 pStar wrote: I am so glad that this is happening.
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
Doesn't this post deserve a temp ban at least?
Why? Piracy isn't an issue where one side can't claim to be entirely morally superior to the other.
On April 27 2011 02:06 pStar wrote: I am so glad that this is happening.
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
Doesn't this post deserve a temp ban at least?
Why? Piracy isn't an issue where one side can't claim to be entirely morally superior to the other.
On April 27 2011 07:35 Mailing wrote: Assholes mad they couldn't pirate shit so they ruin it for everyone else :/
I don't think its that simple, sorry.
Someone with the capability to do this should most likely have money, so I really doubt your theory.
Money doesn't have everything to do with people pirating.
Correct, but the idea that someone with great hacking skills and money hacking PSN because they're mad they can't pirate games seems silly.
Are you kidding?
"Anonymous" are taking credit for this, and their reasoning is almost exclusively based on Sony wanting to control their system and control firmware/piracy.
As for "great hacking skills", it is mostly due to shitty preventatives put in place on PSN, something a lot of people are flabbergasted about. Your CC#s were not even encrypted.
We are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
Which now I'll be checking my online banking account everyday to look for any transactions that aren't mine obviously.
Cue class action lawsuit against Sony for failure to protect personal data. They're gonna be so hosed if someone has their identity stolen as a result of this.
On April 27 2011 02:06 pStar wrote: I am so glad that this is happening.
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
Well seriously fuck you for this opinion if people's personal information is now being compromised. You act like everyone that ever signed in to playstation network deserves to have their identity stolen. Grow the fuck up
"Anonymous" are taking credit for this, and their reasoning is almost exclusively based on Sony wanting to control their system and control firmware/piracy.
You're wrong.
Anonymous have denied having anything to do with this latest PSN downtime/hack.
i bet this is some elaborate ploy by Microsoft to eliminate all the competition, next they'll be targeting steam, before bringing the downfall of Nintendo.
LMFAO NO CREDIT cards my ass. Good thing i lost my bank card in december and haven't registered a new one since. My best advice for you cats that had a card registered with sony is to go ahead and replace it. with the amount of people that pay for plus/mmo/qruiocity(LOL WHAT A JOKE ARE YOU KIDDING ME UNLIMITED MUSIC?!?) and other games, i would have to say this might be one of the biggest jack of credit card information in history. All on a 10 finger discount.
On April 27 2011 10:42 Retgery wrote: i bet this is some elaborate ploy by Microsoft to eliminate all the competition, next they'll be targeting steam, before bringing the downfall of Nintendo.
I hate Mac and as such use Windows pretty much exclusively.
If Microsoft were to touch Steam I would never buy another windows computer
Good thing I don't have my credit card information scored on my PSN account. I use my card to buy things from the PSN Store, but I delete the info after I finish downloading it.
On April 27 2011 02:06 pStar wrote: I am so glad that this is happening.
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
Doesn't this post deserve a temp ban at least?
Why? Piracy isn't an issue where one side can't claim to be entirely morally superior to the other.
On April 27 2011 10:45 zoLo wrote: Good thing I don't have my credit card information scored on my PSN account. I use my card to buy things from the PSN Store, but I delete the info after I finish downloading it.
Don't be so optimistic. I had two debit cards at once one time and lost one and never reported it lost/stolen and 2 years after i started to notice charges of $20/$45/$15(yes these exact amounts) and had to cancel out the debit cards that were issued. After the third charge i knew it wasn't the bank(BOA) telling me lies but more like WE DONT KNOW WTF.
Since the op hasn't updated I will post the most recent tweet from playstation media director.
Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media:
Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.
We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.
Valued PlayStation Network/Qriocity Customer: We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
Temporarily turned off PlayStation Network and Qriocity services; Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sincerely, Sony Computer Entertainment and Sony Network Entertainment
The same information can be found at the following websites:
And yes the shit is still down.....all i want is to rape a few mofos on mortal kombat like old time sakes and get me a few chopper gunners. Instead sony makes me wait a week to tell me i need to wait another week.
I just love that we are now finding out that our personal information has been compromised... thanks a million Sony for looking out for my interests after I spend a ton of money on your crap. You're great!
On April 27 2011 14:02 randommuch wrote: Is sony liable for the information if someone has their identity stolen?
And if you never bought anything through PSN but just had an account is your CC info on there?
They're probably reliable, I mean, you'd probably be able to sue them. They obviously won't have your CC info if you haven't given it to them (Eg. by buying a game)
On April 27 2011 02:06 pStar wrote: I am so glad that this is happening.
Who the hell do they think they are that they can take IP addresses from a website or a youtube video. They deserve everything they get, and if there was a DDoS going on i would certainly be helping with it.
It is time somebody stood up to these Multi-Nationals who think they can control everything. Hopefully Sony will learn not to fuck with the modding and hacking community because we will come and get them.
Doesn't this post deserve a temp ban at least?
Why? Piracy isn't an issue where one side can't claim to be entirely morally superior to the other.
I'm really pissed. If it's true that our information was stored unencrypted and so easily accessible, there really should be hell to pay for Sony. And I don't mean purely consumer backlash...
I mean wtf am I supposed to do? Change my bank details, switch my name to the ones I was thinking of for my future kids, climb back up into my mother's womb and pop out on a different day, and, while I'm at it, move fucking house?
I havent even logged in on my PS3 in forever but I have purchased some games through the PSN store. I am still amazing at how easy it is for hackers to get peoples personal info over the internet, these companies have the shittiest security ever.
On April 27 2011 16:04 Brett wrote: I'm really pissed. If it's true that our information was stored unencrypted and so easily accessible, there really should be hell to pay for Sony. And I don't mean purely consumer backlash...
I mean wtf am I supposed to do? Change my bank details, switch my name to the ones I was thinking of for my future kids, climb back up into my mother's womb and pop out on a different day, and, while I'm at it, move fucking house?
There probably will be, this is a lawyers wet dream.
There will probably be a big class action lawsuit, and Sony has plenty of money to fork over
There will probably be a class action lawsuit. Even if nobody loses a cent the threat of personal and financial information being in the hands of someone with malicious intent is enough to sue Sony. When we enter in our personal information and credit card information we entrust it to the company that gets it. It's a breach of trust and a violation of security. Just because the service is "free" doesn't give them the right to haphazardly protect millions upon millions of users data. Then, on top of that, it takes them 6 fucking days for them to say, "Hey. Just so you guys know... uhhhh... your personal and financial information could be at risk. Thanks for the patience though!"
Hopefully though one positive will come from this. Companies will start taking online security to a more serious level.
But really, it's unfuckingbelievable. I had to call one of my credit card companies earlier today and tell them to cancel the card that was linked to my PSN account and send me a new one, just as a precaution.
My PS3 YLOD last month after i fix the previous YLOD myself in Feb. Haven't bother to fix again since. I bough alot of games from PSN but never store my CC on it. I don't care about personal data though. Hackers are just too good nowaday, every now and then you will see some big companies got their data hacked. Hope Sony can get their shit together and protect us better in the future.
It's seriously un-fucking-believable, storing such sensitive information as plain text, i seriously hope there will be some huge consequences for Sony regarding this.
I guess the only new thing in that arstechnica article is that PSN password and login name
are confirmed to be leaked.
and spooky/creepy :
"It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained," Sony announced. While the company claims that there is "no evidence" that credit card information has been compromised, it won't rule out the possibility.
I'm actually very fucking mad about this, i just recently got a PS3 and now i might have to pay 15 bucks a month for the rest of my life because sony was a bunch of fucking idiots with personal information? That 15 bucks a month would be on monthly credit reports..
Credit card being stolen i could care less, that shit is easily caught on to, but personal information is fucked.
I'm pretty damn fucking annoyed right now. I want to change my info, but their webpage to change the info is down, and so is PSN itself. How the hell do I change my goddamn info to prevent myself from getting hacked when everything is down? This is ridiculous. I assume many people are in the same boat as me - it seems like we're pretty much forced to sit here without changing our information until the fucking site/PSN goes back on.
On April 27 2011 17:31 HolyArrow wrote: I'm pretty damn fucking annoyed right now. I want to change my info, but their webpage to change the info is down, and so is PSN itself. How the hell do I change my goddamn info to prevent myself from getting hacked when everything is down? This is ridiculous. I assume many people are in the same boat as me - it seems like we're pretty much forced to sit here without changing our information until the fucking site/PSN goes back on.
Changing your info that is saved at Sony does not help you in any way. The hackers already got their copy of all the data. What you have to do is change your password everywhere else, where you used the same one as on PSN.
Oh dear... My personal information and even my credit card details might've been compromised? Did Sony even bother to encrypt these sensitive data? What are they amateurs? I'm so disappointed right now.
On April 27 2011 17:31 HolyArrow wrote: I'm pretty damn fucking annoyed right now. I want to change my info, but their webpage to change the info is down, and so is PSN itself. How the hell do I change my goddamn info to prevent myself from getting hacked when everything is down? This is ridiculous. I assume many people are in the same boat as me - it seems like we're pretty much forced to sit here without changing our information until the fucking site/PSN goes back on.
Changing your info that is saved at Sony does not help you in any way. The hackers already got their copy of all the data. What you have to do is change your password everywhere else, where you used the same one as on PSN.
No, I meant changing my PSN password so they can't access my PSN account in the future. I don't remember the password I used for the PSN since I haven't used it in ages, but I changed the password associated with the email I used for the PSN just in case. That should be enough, right?
You guys realise as well that PSN network isn't the main target??
Its people who are high up in Sony, anon are working on getting their DOXs. Specifically the people involved with the Gorge Hotz situation.
Also to the people who raged at my previous opinion. Do you also not think it is wrong that peoples IP have been and will be taken? Do you know how disastrous that could be for some people, if there information was leaked? and just the ethics of it generally? And i wouldn't be surprised information was lost because of Sonys ignorance, even with the situation its clear they had put no time into there security measures whatsoever.
On April 27 2011 21:54 pStar wrote: sighhhhhhhh zocat
everyone knows they arent targeting PSN, but they are targeting other parts of sony and sony employees.
Can you explain to me what they have to do with the "PSN outage" when they arent targeting PSN? Then there must be another group who clearly targets PSN. "You guys realise as well that PSN network isn't the main target??" is then just wrong.
Stolen credit card information from the Sony PlayStation Network may be circulating the web, according to The New York Times.
Security researchers have discovered discussions on hacker forums that suggest as many as 2.2 million credit card numbers, as well as names, addresses, usernames and passwords, could be stored in a database. Some hackers have even said they are trying to sell the list for $100,000 or more.
The database itself, as well as the discussions, cannot be confirmed.
2. We discovered that the intruders had planted a file on one of our Sony Online Entertainment servers named “Anonymous” with the words “We are Legion.”
"We told the subcommittee about our intent to offer complimentary identity theft protection to U.S. account holders and detailed the “Welcome Back” program that includes free downloads, 30 days of free membership in the PlayStation Plus premium subscription service; 30 days of free service for Music Unlimited subscribers; and extending PlayStation Plus and Music Unlimited subscriptions for the number of days services were unavailable."
I'm a little curious if by U.S account holders they mean everyone in the entire freaking world cause it was more then just the U.S that was affected by this...
2. We discovered that the intruders had planted a file on one of our Sony Online Entertainment servers named “Anonymous” with the words “We are Legion.”
lol? No third party confirmation, I would guess?
That's what we call a smoke screen. Whether it was by whoever did this or Sony themselves though.. But it'll probably fly, because .gov doesn't have much of a clue either.
On May 05 2011 02:14 DrBoo wrote: "We told the subcommittee about our intent to offer complimentary identity theft protection to U.S. account holders and detailed the “Welcome Back” program that includes free downloads, 30 days of free membership in the PlayStation Plus premium subscription service; 30 days of free service for Music Unlimited subscribers; and extending PlayStation Plus and Music Unlimited subscriptions for the number of days services were unavailable."
I'm a little curious if by U.S account holders they mean everyone in the entire freaking world cause it was more then just the U.S that was affected by this...
Credit Card theft was international numbers. They probably have different announcements by region. That response makes sense because its before the US senate.
Apparently anyone who's anonymous is part of anon. Blame anon for your fail. Hey sony, I also hear the hackers were human too. You might wanna point that out too.
Good to see Sony fight back about the people lambasting them about leaving everything in plaintext. Also, note, I just got my new debit card back. Yaaay, I can resume life.
Paragraph 1 We are not liable for any unauthorised use or sharing of your Sony Online Network account.
Paragraph 16 We exclude all liability for loss of data or unauthorised access to your data, Sony Online Network account or Sony Online Network wallet and for damage caused to your software or hardware as a result of using or accessing Sony Online Network.
2. We discovered that the intruders had planted a file on one of our Sony Online Entertainment servers named “Anonymous” with the words “We are Legion.”
lol? No third party confirmation, I would guess?
That's what we call a smoke screen. Whether it was by whoever did this or Sony themselves though.. But it'll probably fly, because .gov doesn't have much of a clue either.
On May 05 2011 09:00 oZii wrote: A little tidbit about the PSN EULA
As per the PSN EULA
Paragraph 1 We are not liable for any unauthorised use or sharing of your Sony Online Network account.
Paragraph 16 We exclude all liability for loss of data or unauthorised access to your data, Sony Online Network account or Sony Online Network wallet and for damage caused to your software or hardware as a result of using or accessing Sony Online Network.
Doesnt really matter for some of us (thank you consumer protection laws). If parts of the EULA are not legitimate then those parts of the EULA are not legitimate. And acting careless with the private data from users is well... problematic for them
On May 05 2011 10:26 Lucidx wrote: Didn't Anon do this as a result of a big "anti-hacker" campaign by Sony?
Not sure, but in that case, Anon should hit Microsoft.. because they ban hacker xbox's like noone I've ever seen before. I don't really feel that Sony is that adamant about hackers. It seems like Microsoft cracks down more, so you'd assume that the hackers would be angrier about them instead lol.
It may be that Microsoft bans more hackers, but I'm pretty sure most people are more upset about the draconian DRM that Sony implements then anything else. The fact that they boasted about their security is like a open invitation for African Bees. Edit: wow what did I type lol
All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
anon did it means nothing. anyone can take up the mantel of anon. Accusing them is just like saying "I'M SURE SOMEONE DID IT LOL".
---
no, sony deserves to be held accountable for this. you would still sue the bank if you gave them money to hold and then someone broke in and stole all the money and you cant get your money back.
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
Sony: If we load Linux onto the PS3 and make it appear like a computer, the tariffs are lower and we'll make bank! ↓ Security hole discovered in Linux ↓ Sony: Due to popular demand, we have decided to discontinue Linux. --> Users are furious, heads to class action. ↓ Sony: The PS3's you bought are actually considered Sony rental equipment - so we can do whatever the hell we want. ↓ Hacker cracks PS3 so Linux can be used. During the process, he discovers a root key. ↓ Hacker: I'll tell you the root key info, so please give us Linux back. Sony: FU, we're going to sue you. Files legal stuff, antagonizes hackers worldwide ↓ Network issues happen Sony: It's because of Anonymous! We're going to sue! Anonymous: We haven't done anything... fine, we'll really attack you once this is over ↓ Someone steals credit card info ↓ SOE is also compromised ↓ Sony refuses to testify @ Congress <-- current
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
There is blame in BOTH. If you leave your car unlocked and lose the laptop, they are still criminals and deserve spite.
As for the "karma" bullshit, what? You are saying Sony isn't justified in fighting these assholes?
Nah. Usually those kind of things are great for theorycrafting but not even really needed in a rl scenario. Word atm is that their Apache servers were old, old, ooolldd..
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
No, it's like saying Toyota can keep criminals locked outl. But if somehow someone breaks in and steals your laptop regardless then you can't sue toyota for the theft.
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
No, it's like saying Toyota can keep criminals locked outl. But if somehow someone breaks in and steals your laptop regardless then you can't sue toyota for the theft.
If the Toyota was advertised to have glass windows but had paper windows and didn't inform you about the security breach until 6 days after the laptop was stolen then you'd have a chance at suing it.
All retarded anologies aside, as a international company that handle sensitive personal information they have an obligation to keep the personal information of customers secure and if they can't then they CAN get sued. If the case against them shows that Sony had not done everything they could to keep the personal information secure (like the outdated apache rumour flying around) and on top of that delayed 6 days before informing anyone about it then they'd most likely be in big trouble.
On May 05 2011 15:29 thedeadhaji wrote: Network issues happen Sony: It's because of Anonymous! We're going to sue! Anonymous: We haven't done anything... fine, we'll really attack you once this is over
'We have to admit we were not fully sufficient' exec admits Sony was internally aware of security shortcomings before its PlayStation Network was hacked, the company has said. Sony chief information officer, Shinji Hasejima (pictured), this week confessed at a Tokyo press conference that security measures could have been improved. “The vulnerability [of the network] was a known vulnerability, one known of in the world. But Sony was not aware of it... was not convinced of it,” he said. “We are now trying to improve aspects of it”. Shiro Kambe, the senior vice president at Sony, also apologised for the oversight. Article continues below Advertisement
“We thought we had taken enough management and control measures [to ensure the network was secure], but looking back, there might have been room for further enhancement,” he said. “We have to admit we were not fully sufficient.” Over 100 million PlayStation Network and Sony Online Entertainment accounts were exposed by an unauthorised user last month. Around ten million credit cards stored on Sony’s servers may have been stolen, the company warned. A criminal investigation is underway in the US, though not in Japan – implying the hacker was based in the US. [TIMELINE – THE PSN ATTACK AND COLLAPSE] Sony repeatedly apologised at the press conference, beginning and ending the meeting with a ‘deep bow’. The company explained that it was vulnerabilities in its web application server that caused the hack. Rik Ferguson, both a PlayStation user and computer security expert at Trend Micro, said lax security controls for digital networks are not out of the ordinary. “Unfortunately, it is common for companies to run servers that they know has vulnerabilities,” he told Develop. “In the enterprise world, companies want maximum up-time. They don’t want to take their servers down, so they try to balance security with up-time. “So companies try to deliver security patches in a bunch, say every few months. This of course means there’s a period of time when these vulnerabilities are not secured. “Sadly a lot of companies are doing things this way”.
Anyone who owns a PS3 must be having mixed feelings about this. Probably mostly happiness as they will be able to play once again after such a long tim, but definitely some anger and fear as it got shut down for such a long time all thanks to someone stealing people's personal information.
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
No, it's like saying Toyota can keep criminals locked outl. But if somehow someone breaks in and steals your laptop regardless then you can't sue toyota for the theft.
Are you kidding me? Do you know why Sony was hacked? It's because they were arrogant fools and now they are paying for it. They claimed the PS3 was "unhackable" so they decided to not put proper security in place for the PSN. It came back and bit them in the ass. They deserved to be hacked just to get put in their place.
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
No, it's like saying Toyota can keep criminals locked outl. But if somehow someone breaks in and steals your laptop regardless then you can't sue toyota for the theft.
Are you kidding me? Do you know why Sony was hacked? It's because they were arrogant fools and now they are paying for it. They claimed the PS3 was "unhackable" so they decided to not put proper security in place for the PSN. It came back and bit them in the ass. They deserved to be hacked just to get put in their place.
Well, you clearly do not know why Sony was hacked either. Sony was hacked because they removed the ability to install Linux, aswell as sueing a hacker who managed to hack the PS3, making it able to put on third party software.
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
No, it's like saying Toyota can keep criminals locked outl. But if somehow someone breaks in and steals your laptop regardless then you can't sue toyota for the theft.
Are you kidding me? Do you know why Sony was hacked? It's because they were arrogant fools and now they are paying for it. They claimed the PS3 was "unhackable" so they decided to not put proper security in place for the PSN. It came back and bit them in the ass. They deserved to be hacked just to get put in their place.
Well, you clearly do not know why Sony was hacked either. Sony was hacked because they removed the ability to install Linux, aswell as sueing a hacker who managed to hack the PS3, making it able to put on third party software.
Uh, no. No one hacked Sony for that specific reason. Anonymous backed up Geohot when he was sued, but they didn't hack the PSN. All they did was crash it. Somewhere, in between the crash, someone took advantage of situation. Someone not affiliated with the suing of the hacker Geohot.
Either way, it doesn't matter. Sony was arrogant and now they're paying a price for it.
On May 15 2011 12:13 fuzzy_panda wrote: atm its just a system update preparing us for the PSN being back online. check out this map of where the PSN is already back online
Oh that's a lot to read >.< I get the gist of what happened, though, and it's good to see that PSN will be coming back up. My head hurts just looking at the 14 updates, so could some kind sir enlighten me as to whether our accounts are secure now? Or does it not matter because our information already been taken, etc.
On May 15 2011 13:07 Z3kk wrote: Oh that's a lot to read >.< I get the gist of what happened, though, and it's good to see that PSN will be coming back up. My head hurts just looking at the 14 updates, so could some kind sir enlighten me as to whether our accounts are secure now? Or does it not matter because our information already been taken, etc.
Thanks!!
A lot of information have been taken from the hackers, but not sure how many has been taken... Hard to say if you or mines or people on TL information is taken or not...
But right now there is a update 3.61, which will want you to change your psn password... The network is getting up slowly and slowly, May 15 i think everything will go online, but PS store and Qurocity will not be online yet.
They added additional security, firewalls and other procedure to make sure they dont get attacked again.
On May 15 2011 12:21 ~_~ wrote: is there a map of canada / eu as well ?
The original post (1st link underneath the bold) has a link to the map and it displays Canada ontop of the USA (except for NWT) Not sure about EU I checked the EU blog and there is no such map listed :\
PSN said that they sent me an email, but it hasn't gotten to my email at all, even after like 15 + minutes. I've checked my junk folder and I've done the sign in--->it sends you email thing like 10 times lol. FYI my email wasnt hacked and this is my 1 and only ps3 ive used, so its not anything fishy like that. Normally I wouldn't care that much but I want to fucking play fucking Mortal fucking Kombat. Fucking.
On May 05 2011 14:42 BisuDagger wrote: All I can say is I really feel bad for sony. They are getting sued by people for getting hacked. It's not sony's fault that information was stolen. I think using payments online is a risk you have to be willing to take and accept if it gets compromised. I am thankful however for the 30 plus membership and will gladly take advantage of it.
That's like saying I left my car unlocked in my neighbor with a laptop on the passenger seat, and its not my fault the laptop was stolen.
Network security and private data is important, more important than most companies think. In a way, it's good that these things happen because in the end it will lead to better security.
When you decide to store private data like that you also take on the responsibility of protecting that data to some extent.
Its unlucky that it happened to them and not one of the other companies with weak security policies, but I would hardly feel bad for Sony. Plus with their recent shit toward hackers, karma is a bitch.
No, it's like saying Toyota can keep criminals locked outl. But if somehow someone breaks in and steals your laptop regardless then you can't sue toyota for the theft.
Are you kidding me? Do you know why Sony was hacked? It's because they were arrogant fools and now they are paying for it. They claimed the PS3 was "unhackable" so they decided to not put proper security in place for the PSN. It came back and bit them in the ass. They deserved to be hacked just to get put in their place.
Well, you clearly do not know why Sony was hacked either. Sony was hacked because they removed the ability to install Linux, aswell as sueing a hacker who managed to hack the PS3, making it able to put on third party software.
Uh, no. No one hacked Sony for that specific reason. Anonymous backed up Geohot when he was sued, but they didn't hack the PSN. All they did was crash it. Somewhere, in between the crash, someone took advantage of situation. Someone not affiliated with the suing of the hacker Geohot.
Either way, it doesn't matter. Sony was arrogant and now they're paying a price for it.
Mmm, no, this is actually a little naive. Sony isn't paying that much of a price, I mean, they are obviously, but there's a much larger implication that needs to be looked at. With no PSN, digital revenue from every gaming company has been 0$ since this happened. This isn't just sony that's affected, it's literally every company that has a stake in their online store. Which is a lot.
The hacking has done nothing positive, and has only hurt the gaming scene as a whole immensely. You really shouldn't be praising them, this isn't a good situation and the idea that in order to "Get sony back for this" impacting the market as a whole is childish and stupid.
All this has done is fucked everyone, even the customers. They didn't deserve it, we didn't deserve it, and the companies that are losing millions of dollars to keep producing what we fucking want them to produce to begin with didn't deserve it.
Not sure if this was mentioned before, but apparently SOE might have been hit by the same attack as well. If you have or ever had an Everquest 2, DC Universe etc. account, you might want to check the info on there.
On May 16 2011 04:23 Geovu wrote: PSN said that they sent me an email, but it hasn't gotten to my email at all, even after like 15 + minutes. I've checked my junk folder and I've done the sign in--->it sends you email thing like 10 times lol. FYI my email wasnt hacked and this is my 1 and only ps3 ive used, so its not anything fishy like that. Normally I wouldn't care that much but I want to fucking play fucking Mortal fucking Kombat. Fucking.
Guys the details of the PSN welcome back programme is up For Europe: + Show Spoiler +
Now that certain PSN services have been restored and you’re once again enjoying online gaming, it seems a good time to confirm what is being offered as part of the Welcome Back programme. Once we restore PlayStation Store, which will be just a little while longer, you will have the opportunity to claim your Welcome Back gifts. Please note that the Welcome Back programme is only available for those countries with access to PlayStation Store*. All existing PlayStation Network members will be able to access the following from PlayStation Store*: Two PS3 games from the following list: LittleBigPlanet Infamous* Wipeout HD/Fury Ratchet and Clank: Quest for Booty Dead Nation* For those with PSP accounts, you will also be eligible to download two PSP games from the following list: LittleBigPlanet PSP ModNation PSP Pursuit Force Killzone Liberation* - 30 days free PlayStation Plus membership for non PS Plus subscribers* - Existing PlayStation Plus subscribers will be given 60 days free subscription. - For existing Music Unlimited subscribers, you will be given 30 days free subscription. - We are working on a Welcome Back offer in PlayStation Home and will share that when it is confirmed. I would like to thank all of the developers and publishers involved in this programme for their support in making this happen. We certainly couldn’t have done it without you. You will be able to access this content once PlayStation Store comes back online and we are doing everything we can to make that happen as soon as possible. Thank you for your support and keep checking back on the blog for more information. For eligibility for the welcome back programme consumers must be an account holder on 20 April 2011. Specific details about these offers and eligibility requirements will be posted as the services go live. All existing PSN registrants have 30 days from when the welcome back programme goes live to redeem their content. For the German market, InFamous and Dead Nation will be replace with Super Stardust HD and Hustle Kings in the selection of PS3 games. For the German market, Pursuit Force and Killzone Liberation will be replaced with Everybody’s Golf 2 and Buzz Junior Jungle Party in the selection of PSP games. Killzone Liberation will not offer online gameplay functionality. Access to the 30 days free PS Plus subscription is only available for those countries where PS Plus is offered. You will have access to the PS Plus content planned for May for 30 days. Access to the free games and exclusive features finishes at the end of the 30-day subscription period. Anything you buy with exclusive discounts, dynamic themes and premium avatars are yours to keep forever.
Now that some PlayStation Network and Qriocity services have been restored and you’re once again enjoying online gaming and entertainment, we’re happy to provide details about the “Welcome Back” appreciation program for customers in North America. We developed the program as an expression of our gratitude for your patience, support and continued loyalty during the service outage. From all of us at PlayStation, thank you and welcome back! This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live. All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever. Dead Nation inFAMOUS LittleBigPlanet Super Stardust HD Wipeout HD + Fury For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever. LittleBigPlanet (PSP) ModNation Racers Pursuit Force Killzone Liberation A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon. 30 days free PlayStation Plus membership for non PlayStation Plus subscribers. Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription. Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription. Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members. To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game. We’d like to thank all of our publishing and development partners who’ve contributed to the Welcome Back program, including Bigbig Studios, Codeglue, Digital Leisure, Guerilla Games, Heavy Water, Housemarque, Lockwood, Loot, Mass Media, Media Molecule, SCE Cambridge Studios, SCE Studio Liverpool, SCE San Diego Studios, and Sucker Punch Productions. We couldn’t have created such a compelling package without them! As a reminder, you will be able to access the above content shortly after services are fully restored. We are doing everything we can to make that happen as soon as possible. Please visit the following sites for more information about the Welcome Back program in Europe and Latin America. Thank you again for your support!
Bad selection to be honest... A lot of those games are old and many PS3 owners probably have or had it in the past. Luckily for me I have none of those games and I will probably pick inFamous and Dead Nation. I feel bad for people who bought inFamous last week at Best Buy or Amazon since it was on sale for $10 lol.
On May 17 2011 06:40 Bleak wrote: Terrible selection of games. Infamous seems like the only thing I might get.
People have different tastes and I think they tried their best to put on a good package.
If they really tried their best, then they should have added other old PS3 exclusives such as Killzone 2, Uncharted, Heavenly Sword, Gran Turismo Prologue, etc.
On May 17 2011 06:40 Bleak wrote: Terrible selection of games. Infamous seems like the only thing I might get.
People have different tastes and I think they tried their best to put on a good package.
If they really tried their best, then they should have added other old PS3 exclusives such as Killzone 2, Uncharted, Heavenly Sword, Gran Turismo Prologue, etc.
Yea true. . Either ways I want PS Store so I can get Outland and Might and Magic: Clash of Heroes HD.
Yea, I kind of figured the welcome back package would be a crappy one. Couldn't just give us 1000 playstation points, they had to select some terrible games for us that we wouldn't have bought otherwise. Balls.
I'll probably get infamous and pick the other one at random, heh.
On May 17 2011 13:20 shinosai wrote: Yea, I kind of figured the welcome back package would be a crappy one. Couldn't just give us 1000 playstation points, they had to select some terrible games for us that we wouldn't have bought otherwise. Balls.
I'll probably get infamous and pick the other one at random, heh.
It's free games, be more grateful, they could just not give you anything at all.
For me, the list is crap. I already own LBP and Wipeout HD + Fury Maybe i get Dead Nation and inFamous, but i probably get more playtime out of good demos ...
That is pretty the best games they could have given out, mind you Sony is not going to give you 3rd party games as that would cost them millions.
They could have thrown the first Uncharted in there or maybe God of War 3 but otherwise its pretty much what they could have given out. Ill be taking Infamous and Dead Nation to play with some buddies
On May 17 2011 13:20 shinosai wrote: Yea, I kind of figured the welcome back package would be a crappy one. Couldn't just give us 1000 playstation points, they had to select some terrible games for us that we wouldn't have bought otherwise. Balls.
I'll probably get infamous and pick the other one at random, heh.
It's free games, be more grateful, they could just not give you anything at all.
Oh. I'm incredibly grateful that they lost my personal information. Thank you for reminding me why I should be grateful to sony for giving me FREE stuff, even if it is terrible. I have to keep in mind how generous they're being after their massive screw up. Thanks for keeping things in perspective. How dare I judge sony's attempt to say "sorry" to their customers. I should be grateful. What was I thinking.
anyone know the list of games you can get from japan? just asking because i have accounts on all three servers, so i might as well get the most of what i can get ;p
On May 18 2011 00:18 GTR wrote: anyone know the list of games you can get from japan? just asking because i have accounts on all three servers, so i might as well get the most of what i can get ;p
PSN japan is apparently waiting for government approval before it can be back up.
TOKYO -(Dow Jones)- Sony Corp. (SNE, 6758.TO) will not be allowed to restart its halted online game services in Japan until it provides further information on what measures it has taken since an earlier hacking incident, a Japanese regulatory official said Sunday...
I think its amazingly good, never using the PSN anyways tbh and 2 games etc is not a bad deal. So what if i have accounts on all 3 continents, can i download games from all of them whenever and if Japan gets a deal? Anyone tried Europe and US?
On May 18 2011 00:40 Yttrasil wrote: I think its amazingly good, never using the PSN anyways tbh and 2 games etc is not a bad deal. So what if i have accounts on all 3 continents, can i download games from all of them whenever and if Japan gets a deal? Anyone tried Europe and US?
The PlayStation store is down atm so you're unable to actually download your two free games and etc. PlayStation network should be up "soon"
I'm ok with the game list , iv never played infamous and always herd it was pretty good other then that ill probably grab the race one. I'm just tapping my foot waiting for PSN store to come back up iv been playing and practicing so much mk9 noob i want to trash some kids online. Currently because of the PSN store being down players cant redeem the mk9 online pass D:
It is really frustrating that PSN is still down in the entirety of Asia, except Australia, since Asia's PSN servers are located in Japan. We have to wait for government approval in Japan before they can restart PSN in Japan and Asia. God!
The wait is getting very overbearing now. Please update with any latest news on Japan's progress on the restart of PSN here. =\
Hmm possibly hackers dislike Sony due to their recent actions with George Hotz and etc... though this might be too early to suggest something as radical as that.
Sony's E3 conference duration is legit since a lot of gaming sites report it to be 5 hours as well. They better serve the attendees drinks, snacks, and an easy access restroom, lol.
dunno how credible this site is. just snipped it from a conversation from a friend of mine who follows this shit way more than i do
wow that seems pretty legit, although probably like the article says, a lot of that could be non press conference stuff at the end (either just a party or whatever for press or letting them have hands-on time with game demos).
IMO, the US government is behind it. they are taking the heat of major companies such as BP and also removing a lot of heat off obama. i have no proof of this allegation, but this wouldn't be the 1st time the US successfully used the media to redirect attention off themselves.
On May 30 2011 12:16 EM1 wrote: IMO, the US government is behind it. they are taking the heat of major companies such as BP and also removing a lot of heat off obama. i have no proof of this allegation, but this wouldn't be the 1st time the US successfully used the media to redirect attention off themselves.
/endrant
they accomplished all that by killing osama....and americans have already pretty much forgotten about BP, especially after BP got smart and stopped airing adds singing their own praises.
If there is one thing I understand from this it is this that do not use your credit card details on there servers or when you make an account. Because the amount of times that they have been hacked it is not even funny and instead of trying to fix it (they prolly tried a bit and stuff) they went on blaming this one and that one, mainly anonymous.
I have seen top level information security experts who have offered Sony their services but to no response.
PS Store is back up as well now, but I can't find my free games, and also when I try to download something from the PS plus thing, it says I'm not a member. Is it only me that have these problems?
On June 02 2011 20:06 Arnstein wrote: PS Store is back up as well now, but I can't find my free games, and also when I try to download something from the PS plus thing, it says I'm not a member. Is it only me that have these problems?
dunno bout the ps+ since i'm not a user but the actual store seem a lil laggy. took me 4 tries to d/l an infamous 2 demo, and the d/l speed i'm getting leave much to be desired. oh well at least its back up. also free games won't be available until sometime later this week i heard
Greetings folks. We're LulzSec, and welcome to Sownage. Enclosed you will find various collections of data stolen from internal Sony networks and websites, all of which we accessed easily and without the need for outside support or money.
We recently broke into SonyPictures.com and compromised over 1,000,000 users' personal information, including passwords, email addresses, home addresses, dates of birth, and all Sony opt-in data associated with their accounts. Among other things, we also compromised all admin details of Sony Pictures (including passwords) along with 75,000 "music codes" and 3.5 million "music coupons".
Due to a lack of resource on our part (The Lulz Boat needs additional funding!) we were unable to fully copy all of this information, however we have samples for you in our files to prove its authenticity. In theory we could have taken every last bit of information, but it would have taken several more weeks.
Our goal here is not to come across as master hackers, hence what we're about to reveal: SonyPictures.com was owned by a very simple SQL injection, one of the most primitive and common vulnerabilities, as we should all know by now. From a single injection, we accessed EVERYTHING. Why do you put such faith in a company that allows itself to become open to these simple attacks?
What's worse is that every bit of data we took wasn't encrypted. Sony stored over 1,000,000 passwords of its customers in plaintext, which means it's just a matter of taking it. This is disgraceful and insecure: they were asking for it.
This is an embarrassment to Sony; the SQLi link is provided in our file contents, and we invite anyone with the balls to check for themselves that what we say is true. You may even want to plunder those 3.5 million coupons while you can.
Included in our collection are databases from Sony BMG Belgium & Netherlands. These also contain varied assortments of Sony user and staffer information.
Follow our sexy asses on twitter to hear about our upcoming website. Ciao! ^_^
Wow.... just wow sony you've seriously just opened up Pandora's box by removing other OS option from PS3 and got the attention of EVERY hacker in the entire world. I'm not sure if I'm happy about sony getting blown the + Show Spoiler +
fuck
up like this or if I'm actually sad about it cause I own a PS3 and PSP Go
Greetings folks. We're LulzSec, and welcome to Sownage. Enclosed you will find various collections of data stolen from internal Sony networks and websites, all of which we accessed easily and without the need for outside support or money.
We recently broke into SonyPictures.com and compromised over 1,000,000 users' personal information, including passwords, email addresses, home addresses, dates of birth, and all Sony opt-in data associated with their accounts. Among other things, we also compromised all admin details of Sony Pictures (including passwords) along with 75,000 "music codes" and 3.5 million "music coupons".
Due to a lack of resource on our part (The Lulz Boat needs additional funding!) we were unable to fully copy all of this information, however we have samples for you in our files to prove its authenticity. In theory we could have taken every last bit of information, but it would have taken several more weeks.
Our goal here is not to come across as master hackers, hence what we're about to reveal: SonyPictures.com was owned by a very simple SQL injection, one of the most primitive and common vulnerabilities, as we should all know by now. From a single injection, we accessed EVERYTHING. Why do you put such faith in a company that allows itself to become open to these simple attacks?
What's worse is that every bit of data we took wasn't encrypted. Sony stored over 1,000,000 passwords of its customers in plaintext, which means it's just a matter of taking it. This is disgraceful and insecure: they were asking for it.
This is an embarrassment to Sony; the SQLi link is provided in our file contents, and we invite anyone with the balls to check for themselves that what we say is true. You may even want to plunder those 3.5 million coupons while you can.
Included in our collection are databases from Sony BMG Belgium & Netherlands. These also contain varied assortments of Sony user and staffer information.
Follow our sexy asses on twitter to hear about our upcoming website. Ciao! ^_^
SonyPictures.com was owned by a very simple SQL injection
ROFL you learn how to defend against that in first year of computer science or engineering. Gj Sony
This is a new Sony hack, Sony Pictures/Music website hack, names, numbers, passwords, etc. all unencrypted in their db.
AnonNewsNet Anon News Network @LulzSec claims to have breached #Sony Music network with SQL injection, found 1million users' data in plaintext http://goo.gl/M7Nt0 #PSN
AnonNewsNet Anon News Network @LulzSec claims to have breached #Sony Music network with SQL injection, found 1million users' data in plaintext http://goo.gl/M7Nt0 #PSN
Looks like that link is down ...what was there? all the info he stole? (allegedly)
On June 03 2011 05:55 Mailing wrote: Couldn't really care if "lulzsec" hacked it again as long as it's up.
AFAIK no personal information taken has been used at all, no reported cases of money loss that could be linked to PSN hacking.
They just publicly released email/password of all users of a few sony websites. If you have an account on any of those websites every password on any website you have under that email is compromised (most people use either the same or similar password). So you should change your passwords if you have any sony account to be safe.
I hope businesses around the world learn from Sony and take a really good look into the security of their systems. Unencrypted DBs should be a thing of the past.
The group, which calls itself Lulz Security, said on Thursday that it broke into servers that run the SonyPictures.com website, and then compromised the personal information of more than 1 million Sony customers.
Lulz Security said in a statement posted on its website that it hacked into a database that included unencrypted passwords as well as names, address and birth dates of Sony's customers.
This is the latest in a series of security headaches for Sony, which discovered in April that hackers had broken into its PlayStation Network and stole data from more than 77 million accounts.
On June 03 2011 05:59 Hikari wrote: I hope businesses around the world learn from Sony and take a really good look into the security of their systems. Unencrypted DBs should be a thing of the past.
I don't get why nothing is encrypted there... seriously have they learned nothing from their hack on PSN network? Its possibly a problem with them not taking these threats seriously... or is it that they simply don't care? or are they simply not capable of preventing this from happening?
Pretty lame of Sony, but really, I wish these glorified hacking groups would piss off.
Hacking under the guise of raising awareness about vulnerability of people's information is outrageous. Especially when they're releasing chunks info they obtained. Makes about as much sense as stabbing someone to raise awareness about the possibility of them being murdered.
It's quite obvious that these groups are made up of people who simply want attention, and really have no interest in the well being of those who they are hacking, despite their claims.
I'm on the PSN, my information is now potentially released on the internet somewhere. I didn't have a CC or a commonly used password on my PSN account, but it's still a bit unsavory. Additionally, I haven't been able to fully utilize the features of my PS3 for over a month.
These groups act like they're acting in the defense of users like me... But I can't say that I feel any 'safer', and I'm certainly not happy about it... And hell, my passwords and CC isn't even at risk. I can't imagine how others feel.
On June 03 2011 06:32 Mikilatov wrote: Pretty lame of Sony, but really, I wish these glorified hacking groups would piss off.
Hacking under the guise of raising awareness about vulnerability of people's information is outrageous. Especially when they're releasing chunks info they obtained. Makes about as much sense as stabbing someone to raise awareness about murder.
It's quite obvious that these groups are made up of people who simply want attention, and really have no interest in the well being of those who they are hacking, despite their claims.
I'm on the PSN, my information is now potentially released on the internet somewhere. I didn't have a CC or a commonly used password on my PSN account, but it's still a bit unsavory. Additionally, I haven't been able to fully utilize the features of my PS3 for over a month.
These groups act like they're acting in the defense of users like me... But I can't say that I feel any 'safer', and I'm certainly not happy about it.
Yeah I can't wait to see the headline about felony charges and some 19 year old getting 20 years of prison.
If there's one thing I came away with from all of this is that I should always lie when applying for something and only change my information to the truth if I need something from the company, like support or a repair.
Whatever though. I tend to believe that assholes get their shit pushed in eventually, and these kids are going to get it from a big bastard in prison named Bubba when they drop the soap.
On June 03 2011 06:42 Sceptor87 wrote: If there's one thing I came away with from all of this is that I should always lie when applying for something and only change my information to the truth if I need something from the company, like support or a repair.
Whatever though. I tend to believe that assholes get their shit pushed in eventually, and these kids are going to get it from a big bastard in prison named Bubba when they drop the soap
.
Wow that's a little bit descriptive there dude, I think we all get the idea lol
The data, carried in a plain text file posted to the hacking group's site, appeared to be at least partially genuine. The Associated Press called a number listed by LulzSec as belonging to 84-year-old Mary Tanning, a resident of Minnesota. Tanning picked up the phone, and confirmed the rest of the details listed by LulzSec – including her password, which she said she was changing.
"I don't panic," she told the AP, explaining that she was very seldom online and wasn't wealthy. "There's nothing that they can pick out of me," she joked.
If confirmed, the breach would deal yet another blow to Sony, which suffered a massive cyber-attack in April that targeted credit card information through its PlayStation Network and Sony Online Entertainment networks. Company executives on Thursday faced questions from U.S. lawmakers over why consumers weren't informed more quickly about the breach. Over 100 million user accounts were affected and the company only recently was able to restore service.
On June 03 2011 05:55 Mailing wrote: Couldn't really care if "lulzsec" hacked it again as long as it's up.
AFAIK no personal information taken has been used at all, no reported cases of money loss that could be linked to PSN hacking.
They just publicly released email/password of all users of a few sony websites. If you have an account on any of those websites every password on any website you have under that email is compromised (most people use either the same or similar password). So you should change your passwords if you have any sony account to be safe.
Wait passwords? Haven't been following this so much but the passwords can't be stolen right? I'm no master programmer but i've done some php/mysql coding and for passwords you always use some kind of one-way encrypting with salt so it doesn't show your password even if you get to the database.
On June 03 2011 05:55 Mailing wrote: Couldn't really care if "lulzsec" hacked it again as long as it's up.
AFAIK no personal information taken has been used at all, no reported cases of money loss that could be linked to PSN hacking.
They just publicly released email/password of all users of a few sony websites. If you have an account on any of those websites every password on any website you have under that email is compromised (most people use either the same or similar password). So you should change your passwords if you have any sony account to be safe.
Wait passwords? Haven't been following this so much but the passwords can't be stolen right? I'm no master programmer but i've done some php/mysql coding and for passwords you always use some kind of one-way encrypting with salt so it doesn't show your password even if you get to the database.
Apparently Sony saves passwords of their uses unencrypted.
So... the forgiveness things have come out! And... I'm not entirely sure on this yet but I think I can download all of the games since my brother's PS3 has about 6 accounts on it? I've gotten the playstation plus subscription already on my account and went on one of my brother's accounts and checked to see if he still had everything and he did. Downloading LBP now
Edit- yes you can. i have 3 games on queue for download
When I read things like this I kind of assume that someone who worked for Sony was behind this. You know, someone who has an idea of how things work in the background. I dunno, seems silly.
Hi, Is anyone with a US PSN account (or a spare one for that matter), kind enough to share with me the 2 PSP games: Pursuit Force and Killzone Liberation.
They're just hoping people don't read the Terms of Service ( because who really does?). But realistically if I had a PS3 and I knew the consquences of hitting accept or not I would actually have to think whether I wanted to play on my PS3 that badly.
Play your games online or forfeit all rights you have as a customer and get a written "Fuck Off" in the mail if anything bad happens.
TLDR: Lawyer Redditor's POV, doesn't matter if you opt out or in. If you opt out, its useless since only a portion of the userbase may have opted out and may not be enough to convince a lawyer to take on a collective case of a split base. This type of statement in the contract/EULA already exists in other product/services you use so the real problem is the fact this type of statement exists and a precedent was set when AT&T won in AT&T v. Concepcion.
I remember hearing about this... And I still didn't read the EULA (teehee)... And I still think it's absolutely ridiculous that they're able to do this.... Make it so no one can sue? That's some crazy sneaky law stuff that probably took a few months just to figure out...
Good lucky to Sony for keeping customers... and Good luck to customers who wish to sue in the future, you no longer can.
On September 19 2011 16:40 Keitzer wrote: I remember hearing about this... And I still didn't read the EULA (teehee)... And I still think it's absolutely ridiculous that they're able to do this.... Make it so no one can sue? That's some crazy sneaky law stuff that probably took a few months just to figure out...
Good lucky to Sony for keeping customers... and Good luck to customers who wish to sue in the future, you no longer can.
To be honest, I feel like there's only 100 people of all the users are willing to sue Sony. Rest of them just threatens Sony with the idea of suing. IMO, this changes nothing as for the most part 90% of the community just does not care cause suing sony was never on their mind. Though at this point Sony needs to be extra careful and make sure there is no security leak as it will look really bad on their part if they get hacked again with people having one less weapon in their arsenal in suing.
The opt out through mail is still just trash since who really uses mail nowadays. Sony knows that people will not opt out just because mailing is just so much more work than signing electronically.
EPT
especially when we have Starcraft II
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