EPTI wrote a critique on how the Starcraft community works compared to the hon community, which I think you guys would enjoy ^_^
check it out here
[HoN/DotA] Let's Play~!! - Page 1324
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blank101
Australia2 Posts
I wrote a critique on how the Starcraft community works compared to the hon community, which I think you guys would enjoy ^_^ check it out here | ||
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Gannicus
Germany17 Posts
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blank101
Australia2 Posts
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kanix
Sweden67 Posts
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gods_basement
United States305 Posts
for updates | ||
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xZiGGY
United Kingdom801 Posts
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Ack1027
United States7873 Posts
It's ok! Bad administration doesn't matter! Hon has stats and reconnect! | ||
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gods_basement
United States305 Posts
We are resolving a number of issues related to network outages at one of our major NoCs. We have WWW back online and limited DB connectivity. Progress is being made... I'll update this thread as more information passes my way. is the latest update. does anyone know what the fukc that means? | ||
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xZiGGY
United Kingdom801 Posts
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Ethenielle
Norway1006 Posts
On June 04 2011 22:08 Ack1027 wrote: lol... It's ok! Bad administration doesn't matter! Hon has stats and reconnect! Okay, after 500 posts of LOL HON IS SO BAD we finally got your point. Maybe you can now try to post something else. Bad administration? It's good to see you know what the problem is, because S2 says it was caused by network outages etc. at one of their data centers. | ||
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Naib
Hungary4952 Posts
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tonning
Norway111 Posts
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xZiGGY
United Kingdom801 Posts
 c'mon S2 I wanna play some HoN damnit! | ||
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Nub4ever
Canada1981 Posts
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Ack1027
United States7873 Posts
On June 04 2011 23:20 Ethenielle wrote: Okay, after 500 posts of LOL HON IS SO BAD we finally got your point. Maybe you can now try to post something else. Bad administration? It's good to see you know what the problem is, because S2 says it was caused by network outages etc. at one of their data centers. Maybe ~10 posts total are bashing hon. I've been posting since before hon was even out when this thread was started in 07. Learn to fucking read. It is bad administration. And rofl @ you still trusting what S2 says. As naib pointed out its retarded that they don't put out official messages until way later, and when talking to individual admins they give out conflicting answers. One, two, even three days acceptable...probably a week total outage for some players is not acceptable for a paying customer. HF with HoN you seem to love it a lot. | ||
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XeliN
United Kingdom1755 Posts
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Skilledblob
Germany3392 Posts
You paid once for HoN and only some puny 20 $ so dont go around talking like you own S2 games. And it's the freaking weekend. Of course they wont have full staff in their departments. And when the problem is with an external provider S2 Games can do even less. | ||
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Naib
Hungary4952 Posts
And that doesn't mean "omg they are so slow in fixing the DDoS attack!!!1111one". I am no technical junkie, I have no knowledge of this field. As a commerce and marketing student however, I think I'm qualified to say that their PR / customer support is lackluster at it's best. When they finally wake up and react it's passable, but it usually takes too long. And the customer is never patient  | ||
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BlueRoyaL
United States2493 Posts
"The issues from today are nothing to do with a DDOS attack or failings of S2 Games in general, S2 utilizes Softlayer as one of their main providers (they're generally a top notch facility), however earlier today Softlayer experienced a major power outage at their Seattle facility. UPS failed to kick in and thousands of customers (some far bigger than S2) went down, which would of course lead to a corruption the scale of which Maliken has described. Wasn't their fault this time, so try relaxing." --------------------------------------- "UBach, on a table with millions of rows - I'd expect a good few hours (if not more). If the repair command manages to do what it's meant to do (it's not infallible), I'd personally expect it to finish in about another three to four hours. Recently had this issue with a client database (they're far bigger than S2), it took about 13 hours to finish executing. I'm expecting S2's database is a bit smaller though (even though it's pretty large)." ---------------------------------------- "SS601st, it's the fault of a third party, technically. Not my fault, not your fault, not the fault of S2 Games. Softlayer is a major hosting infrastructure provider, I mean, MAJOR. Earlier today, power in their Seattle facility suddenly dropped off the grid. Now normally, the on-site UPS generators would kick in and pick up the load - this time, they didn't. This resulted in machines suddenly losing power and immediately stopping. Not a graceful shutdown, just a complete stop. Active transactions on a database at this time would result in a corruption of data as MySQL would just fall over and die. Now, if you'd like to invest tens of billions in a hosting infrastructure that would rival Softlayer (especially since their merger with The Planet) and do it better, then by all means, go right ahead. I wouldn't even blame Softlayer in this regard, things like this happen. Not the end of the world." -------------------------------------------------- thread link: http://forums.heroesofnewerth.com/showthread.php?t=273107 basically, it's really not S2s fault this time. supposedly. | ||
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maahes`ra
United States255 Posts
On June 05 2011 01:16 Naib wrote: Don't get me wrong, I like the game itself...just the way that they're running things shows immanent flaws, even according to my very limited amount of experience. And that doesn't mean "omg they are so slow in fixing the DDoS attack!!!1111one". I am no technical junkie, I have no knowledge of this field. As a commerce and marketing student however, I think I'm qualified to say that their PR / customer support is lackluster at it's best. When they finally wake up and react it's passable, but it usually takes too long. And the customer is never patient looking at their company page, they only have 10 people that may or may not be able to speak to the issue or even determine what it is. as someone who has worked in the tech field on summer break over the last four years or so, they're doing the best they can with what they've got. ;o anyone that bought the game can provide a worthwhile opinion on their customer support, but to complain about this is laughable, IMO. you go out and buy a brand new game, you might get 10 hours of playtime for 60 bucks. by those standards, paying 30 bucks for HoN would've gotten you, like, five games? anyone playing that didn't run away in their first few games because the community chased them out has gotten their money's worth many times over. when our credit card info gets leaked because it was stored in an unencrypted plaintext file in a nonsecure server, we can be rightfully outraged. | ||
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