vista keeps losing wireless connection - Page 2

yenta

Poland1143 Posts

December 26 2008 18:50 GMT

#21

100% sure this is getting logged in the Event manager.

Figure out where the Event Manager is in vista, go to the System tab, and look for events preceeded by a yellow exclamation point/triangle, or a red circle with a red x.

Copy/paste those here, or google for them. Also give us the exact model of your wireless card from the Device Manager and your model of Sony Vaio.

This could be literally anything.

Raithed

China7078 Posts

December 27 2008 04:17 GMT

#22

event manager = event viewer? if it is, where does it show the error log for the net downs? theres a lot of stuff from security and such but i cant find where it has the internet stuff.

the wifi is: intel(r) wireless wifi link 5100

need anything else etc, just let me know. i want to resolve this issue.

yenta

Poland1143 Posts

December 27 2008 05:40 GMT

#23

Yeah, really just look through every category and find any recent errors or warnings @ intervals corresponding to when you lose your net. Those will help pinpoint what exactly is happening.

Raithed

China7078 Posts

December 27 2008 06:46 GMT

#24

one error, just lost net now so i saved:

Log Name: Windows OneCare
Source: WinSS
Date: 12/27/2008 1:39:12 AM
Event ID: 7001
Task Category: Router Configuration
Level: Error
Keywords: Classic
User: N/A
Computer: David-PC
Description:
Failed executing wireless security check process. Error Code = 0x80020005.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WinSS" />
<EventID Qualifiers="0">7001</EventID>
<Level>2</Level>
<Task>7</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-12-27T06:39:12.000Z" />
<EventRecordID>163</EventRecordID>
<Channel>Windows OneCare</Channel>
<Computer>David-PC</Computer>
<Security />
</System>
<EventData>
<Data>0x80020005</Data>
</EventData>
</Event>

screenshots for more clarity:
hope these are it:

thanks a lot.

yenta

Poland1143 Posts

December 27 2008 18:37 GMT

#25

What are you using for encryption on the router? WEP?

yenta

Poland1143 Posts

December 27 2008 18:44 GMT

#26

I read that if your network isn't set to "public" in OneCare, it could be causing this issue.

Please perform the steps below and report back whether the issue is still occurring:

1. In the OneCare main screen, click "Change settings"
2. Under the Firewall tab click "Configure firewall"
3. Click "Change location" to change from "home or work" to "public place"

Now track your router during the next 24 hours and report back whether you are still experiencing router disconnects.

From the OneCare forums.