EPTWhen asked about the 15 dollars in quarters, I will tell the interviewer that instead of counting the quarters, I can spend that time to sell three extra copies of the game to three other customers! Consequently I should refuse the ridiculous payment of 15 dollars in quarters.
So I have an interview at Gamestop tomorrow... - Page 2
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illu
Canada2531 Posts
When asked about the 15 dollars in quarters, I will tell the interviewer that instead of counting the quarters, I can spend that time to sell three extra copies of the game to three other customers! Consequently I should refuse the ridiculous payment of 15 dollars in quarters. | ||
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ella_guru
Canada1741 Posts
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iNcontroL
USA29055 Posts
Lead with "I love retail, I like the excitement of competing to get add-ons or earn return customers through reservations or subscriptions to game informer = hired Then talk about how you are ACTUALLY a gamer and you feel that better equips you for being able to connect and relate to the customer. Seriously, if you follow this you will 100% be hired. I work at gamestsop btw | ||
Excalibur_Z
United States12243 Posts
On July 13 2010 07:54 {88}iNcontroL wrote: GameStop is retail 1st gaming 2nd. Lead with "I love retail, I like the excitement of competing to get add-ons or earn return customers through reservations or subscriptions to game informer = hired Then talk about how you are ACTUALLY a gamer and you feel that better equips you for being able to connect and relate to the customer. Seriously, if you follow this you will 100% be hired. I work at gamestsop btw God that statement is so dripping with schmooze it's disgusting and I knew right after I read it that you already work there haha. Gamestop is an interesting place. As a gamer, I already know what I want when I go in and I ask if they have a specific thing, they tell me yes or no, I either buy or I don't. I'm much more interested in speaking with someone who knows a good game when they see one, and more importantly who can explain to me why a game is good. I mean, if I worked there I could interact with a gaming-savvy customer for quite a long time getting into design philosophy and production schedules and future plans for a game, so that level of depth is all that I'm interested in hearing from a clerk. However, there are many customers who walk in who buy on impulse, who can be talked into preorders and subscriptions, and clerks interacting with those customers need to be able to maximize their sales. Someone who goes into a store not knowing exactly what they want is open to suggestion. I think there are very few employees who are capable of crossing between both worlds, and I think Inc that you're probably one of those people. I just think it's a little demeaning that you have to ultimately nudge unwitting customers into buying more than they need, but then again, that's retail =) | ||
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Subversion
South Africa3627 Posts
On July 13 2010 05:05 Chairman Ray wrote: If I was a manager of a video game franchise, I would hire the people that are able to sell overstocked games. So get good at making crappy games sound legendary. I would expect that in the interview, they would ask you to help a mock customer. I've had that a lot in the interviews that I've been in. I hope I'm not being naive here, but if I was the manager of a game store I wouldn't want my employees spouting disingenuous bullshit. Sure, he buys big road truckers once, but I guarantee he's never coming back to your store. | ||
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ella_guru
Canada1741 Posts
On July 13 2010 12:17 Subversion wrote: I hope I'm not being naive here, but if I was the manager of a game store I wouldn't want my employees spouting disingenuous bullshit. Aaaaaaaaand your business tanks. | ||
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moshmoshmosh
United States18 Posts
On July 13 2010 12:17 Subversion wrote: I hope I'm not being naive here, but if I was the manager of a game store I wouldn't want my employees spouting disingenuous bullshit. Sure, he buys big road truckers once, but I guarantee he's never coming back to your store. What I've learned today, among other things, is that retail is not as much about the customer service as it is about getting an initial sale, especially when it comes to a place that, frankly, doesn't need the continued support of any one customer. Customer service seems to come to a close second, but the ability to litter a receipt with subscriptions and strategy guides is what's important. Morally, I object to this, but morals will not pay for food/gas/insurance. | ||
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Craton
United States17281 Posts
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