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Active: 2033 users

WCS Finals: Overselling Tickets and Premium Seatin

Forum Index > Closed
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1 2 3 4 5 Next All
Debian
Profile Blog Joined December 2011
Canada95 Posts
October 28 2013 02:42 GMT
#1
What do you guys think about this. I went to WCS Finals today and I was fairly disappointed. They charge everyone the same price for tickets (for general entry) but they they don't give any numbered seats so anyone can sit anywhere and if you leave to get an autograph someone will take your seat. To make matters worse they grossly oversold tickets, there were at least 30-50 people standing around or trying to find seats or just standing and watching on one of the big screens at the back. This kinda made me mad because they are charging for you for seats but don't have enough to give everyone.

To make matters worse there were a LOT (at least in the first couple hours of the event) of free seats listed as "premium" seats that no one was using but they didn't allocate to people that were standing around.

IMO I think in the future they should sell tickets for the number of seats they have available and charge a cheaper ticket for people who want to stand or sit on the floor at the back and watch on the big screen, first come first serve and allocate the "premium" seats to some general ticket holders (after a certain time period) that are the closest and move people up and allow others to get seats.

What do you guys think?
TelecoM
Profile Blog Joined January 2010
United States10688 Posts
October 28 2013 02:47 GMT
#2
I think this is a pretty upsetting thing and I can understand where you are coming from, but obviously the people love starcraft enough to stand, try to stay strong , they'll work that out soon im sure
AKA: TelecoM[WHITE] Protoss fighting
Like a Boss
Profile Joined January 2011
502 Posts
October 28 2013 02:48 GMT
#3
Chairs killing esports since 2010.
KanoCoke
Profile Joined June 2011
Japan863 Posts
October 28 2013 02:49 GMT
#4
I think that's a good idea.

But I don't think the staff expected this sort of thing to happen, which is why they were unprepared. They could have definitely dealt with this better though.

Hopefully they get it all good for Blizzcon.
Will always cheer for: MMA Bomber Taeja Curious Life herO Zest
ssxsilver
Profile Joined June 2007
United States4409 Posts
October 28 2013 02:50 GMT
#5
As long as you were given a refund. It's always annoying to be the recipient of overbooking, but it's both common and understandable.
figq
Profile Blog Joined May 2010
12519 Posts
October 28 2013 02:51 GMT
#6
I think that's pretty common practice; also I'm very happy that SC2 events get so much attention and there's not enough place for the willing spectators who showed up at the venue.
If you stand next to my head, you can hear the ocean. - Day[9]
JazzJackrabbit
Profile Joined March 2012
Canada1272 Posts
Last Edited: 2013-10-28 02:53:02
October 28 2013 02:52 GMT
#7
On October 28 2013 11:49 KanoCoke wrote:
But I don't think the staff expected this sort of thing to happen, which is why they were unprepared.

Actually they *should* have expected it because the exact same thing happened last year at NASL Finals. On the second day people brought their own chairs and there were a lot of folks sitting on the floor.
nGBeast
Profile Joined July 2010
United States914 Posts
October 28 2013 02:54 GMT
#8
This has happened at every tournament I can think of. I drove from chicago to MLG Providence finals in 2011 and didnt get a seat till the last day and watch naniwa get crushed.

it's not a big deal lets not make this drama
Debian
Profile Blog Joined December 2011
Canada95 Posts
October 28 2013 02:56 GMT
#9
On October 28 2013 11:54 nGBeast wrote:
This has happened at every tournament I can think of. I drove from chicago to MLG Providence finals in 2011 and didnt get a seat till the last day and watch naniwa get crushed.

it's not a big deal lets not make this drama


How is this not a "big deal"? You are paying $15 for 1 day of the event for seats but they don't have enough for everyone.
T.O.P. *
Profile Blog Joined January 2009
Hong Kong4685 Posts
October 28 2013 02:56 GMT
#10
Are they actually selling you seating? The ticket is for entry to the venue, not a particular seat.
Oracle comes in, Scvs go down, never a miscommunication.
Debian
Profile Blog Joined December 2011
Canada95 Posts
Last Edited: 2013-10-28 02:59:26
October 28 2013 02:58 GMT
#11
No they aren't selling you the seating, the problem isn't that they aren't selling you a specific seat, more rather, they are overselling tickets to the point where there aren't enough seats for everyone. I don't care if I got crappy seats at the back if I came late. It's the just stupid that I have to pay the same as everyone else (that is paying for "general seating" ticket) while standings around or sitting on the floor.
Little-Chimp
Profile Joined February 2008
Canada948 Posts
October 28 2013 02:58 GMT
#12
30 bucks for 3 days and like 20+ hours of sc is nothing lol, the seats were what they were.
Lunareste
Profile Joined July 2011
United States3596 Posts
October 28 2013 03:03 GMT
#13
On October 28 2013 11:58 Debian wrote:
No they aren't selling you the seating, the problem isn't that they aren't selling you a specific seat, more rather, they are overselling tickets to the point where there aren't enough seats for everyone. I don't care if I got crappy seats at the back if I came late. It's the just stupid that I have to pay the same as everyone else (that is paying for "general seating" ticket) while standings around or sitting on the floor.


Does the ticket specify that it was for a seat, or was for entry into the venue?

If it does, ask for your money back.

If not, tough luck.
KT FlaSh FOREVER
ninjamyst
Profile Joined September 2010
United States1903 Posts
October 28 2013 03:04 GMT
#14
It's common for events to have General Seating. There's no way they gonna assign seats to everyone. If you want assigned seats, you gonna have to pay up for VIP or Premium.
iTzSnypah
Profile Blog Joined February 2011
United States1738 Posts
October 28 2013 03:05 GMT
#15
Well they could rent a basketball court (like they did in the LoL finals) and the problem would be solved. There are plenty of colleges/high schools with more than enough seating...
Team Liquid needs more Terrans.
PhoenixHope
Profile Joined July 2013
Canada50 Posts
October 28 2013 03:08 GMT
#16
Well I bought a premium ticket and went home to watch it because I don't like a pillar blocking the main screen. I couldn't see shit in 4 diff spots. Premium tickets are being sold premium seats, but 3/5 aren't so premium. That's probably why nobody was using them mentioned in the first one. Also plenty of ppl with standard tickets that took premium seats. If you had no seat and told one of the workers there, he would just walk up to the edge seats and say show me your tickets and remove a few of them, but that was only on the sides where it is easier to pass. When I get neck pain I get a headache too, so I just had to leave. Personally I had no fun, of course you can see many people did.
Incanus
Profile Joined October 2009
Canada695 Posts
October 28 2013 03:08 GMT
#17
At NASL S3 finals there were only enough seats for less than half the audience. You're not buying any seat, you're buying entry to the event.
Flash: "Why am I so good?" *sob sob*
nGBeast
Profile Joined July 2010
United States914 Posts
October 28 2013 03:09 GMT
#18
On October 28 2013 11:56 Debian wrote:
Show nested quote +
On October 28 2013 11:54 nGBeast wrote:
This has happened at every tournament I can think of. I drove from chicago to MLG Providence finals in 2011 and didnt get a seat till the last day and watch naniwa get crushed.

it's not a big deal lets not make this drama


How is this not a "big deal"? You are paying $15 for 1 day of the event for seats but they don't have enough for everyone.



Because you're not paying for a seat, its entrance into a venue.
Debian
Profile Blog Joined December 2011
Canada95 Posts
October 28 2013 03:09 GMT
#19
On October 28 2013 12:04 ninjamyst wrote:
It's common for events to have General Seating. There's no way they gonna assign seats to everyone. If you want assigned seats, you gonna have to pay up for VIP or Premium.


Like I said I don't think General seating is an issue. I just think they should figure out before hand how many chairs are available and sell enough tickets to fill those seats. You can sit anywhere in those seats, first come first serve. Once all the chairs are sold they should sell tickets for cheaper that you can stand or sit on the floor and watch on the big screen. If people don't show up after some time then they should reallocate the seats to someone else.
StarStruck
Profile Blog Joined April 2010
25339 Posts
October 28 2013 03:11 GMT
#20
On October 28 2013 11:42 Debian wrote:
What do you guys think about this. I went to WCS Finals today and I was fairly disappointed. They charge everyone the same price for tickets (for general entry) but they they don't give any numbered seats so anyone can sit anywhere and if you leave to get an autograph someone will take your seat. To make matters worse they grossly oversold tickets, there were at least 30-50 people standing around or trying to find seats or just standing and watching on one of the big screens at the back. This kinda made me mad because they are charging for you for seats but don't have enough to give everyone.

To make matters worse there were a LOT (at least in the first couple hours of the event) of free seats listed as "premium" seats that no one was using but they didn't allocate to people that were standing around.

IMO I think in the future they should sell tickets for the number of seats they have available and charge a cheaper ticket for people who want to stand or sit on the floor at the back and watch on the big screen, first come first serve and allocate the "premium" seats to some general ticket holders (after a certain time period) that are the closest and move people up and allow others to get seats.

What do you guys think?


I knew this would happen. I think it was to be expected from the turnouts on Friday and Saturday. Thank you for supporting the scene though. I recommend people bring their own chairs from home. Sometimes they don't allow them but many people did today.
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