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Active: 10590 users

Strange Account Suspension + Reactivation

Forum Index > SC2 General
Post a Reply
[RS]Fuchs
Profile Joined April 2011
76 Posts
December 21 2011 08:53 GMT
#1
So i played my Season 5 Placement matche today and got placed into bronze. So i randomly checked my emails after that and got 2 mails from blizzard:

first one was:

Accountname: SCII-1
Art des Verstoßes: Verstoß gegen die Nutzungsbestimmungen -- Nachgewiesenes Vergehen: verbotene Cheat-Programme („Hacks“)
Maßnahme: Account für 14 Tage (336 Stunden) gesperrt

Basicly it means: my account is getting suspended for 14 Days because of hacking

=> i was like Oo the fuc* because i was able to play perfectly fine and i never used any other sc2 related program then sc2gears.

Then i opend the second one:
+ Show Spoiler +
Recently, a StarCraft II account under your Battle.net account was actioned for potential violations of our Terms of Use. Upon further review of the action taken upon this account, we reversed the action previously applied.

Account Name: **********************

Previous Account Action: 14 Day Suspension
New Account Action: None (Action Reversed)

The above account was incorrectly included in a recent wave of accounts actioned for gameplay intended to exploit the matchmaking system. In the end, we want Battle.net to be a fun and safe environment for all players. It is to this end that we enforce our Battle.net Terms of Use and In-Game Policies (http://us.blizzard.com/support/article/SC2policies). We apologize that the account was incorrectly action as part of this enforcement, and we appreciate your understanding.

We hope this has resolved any concerns you may have had regarding this action. Please let us know if we can be of further assistance.

Regards,

Customer Service
Blizzard Entertainment


Has anyone else got these strange messages or is this some kind of scam/phishing thing?
Ben...
Profile Joined January 2011
Canada3485 Posts
Last Edited: 2011-12-21 08:58:47
December 21 2011 08:55 GMT
#2
They basically accidentally banned you then proceeded to unban you since it was a mistake. It makes no sense for it to be a scam because they don't link you to anything where they would want you to log in or ask for account info, which is the premise of most scams, just the basic policies that anyone can access. It seems they just made an error and let you know that they corrected it. Nothing to be hugely concerned about.
"Cliiiiiiiiiiiiiiiiide" -Tastosis
mrtomjones
Profile Joined April 2011
Canada4020 Posts
December 21 2011 08:59 GMT
#3
You likely lost a couple of games quick or left fast or something and they treated you like the rest of those types or something
BigBadBeaver
Profile Joined August 2009
Canada272 Posts
December 21 2011 09:08 GMT
#4
Don't think you're the only one
Friend of mine got his account suspended for "hacking" and was unbanned within a couple hours.
FeiLing
Profile Joined March 2011
Germany428 Posts
December 21 2011 09:16 GMT
#5
How much time was between the eMails? (just for the lulz)
Please link to your bnet profile so we maybe can find out why they thought you were hacking.
WightyCity
Profile Joined May 2011
Canada887 Posts
December 22 2011 02:15 GMT
#6
my buddy just got banned . right before christmas. . now we cant lan together for christmas and new year. and no i never cheat.
90% watching it 8% talking about it and 2% playing it - sc2
BadgerWatch
Profile Joined February 2011
67 Posts
December 22 2011 02:19 GMT
#7
On December 22 2011 11:15 WightyCity wrote:
my buddy just got banned . right before christmas. . now we cant lan together for christmas and new year. and no i never cheat.


Every hacker in the history of hacking says this. Not saying you did hack, merely saying the fact that you say you didn't proves nothing.
awu25
Profile Joined April 2010
United States2003 Posts
December 22 2011 02:20 GMT
#8
How is it a scam when they're not asking for your password?
Jinsho
Profile Joined March 2011
United Kingdom3101 Posts
December 22 2011 02:26 GMT
#9
You were likely flagged and autobanned as a false positive by an automatic system. Your ban was then reviewed by a human and reversed.
llKenZyll
Profile Blog Joined November 2011
United States853 Posts
December 22 2011 02:39 GMT
#10
You were accidentally banned. No big deal, move along.
http://www.reddit.com/r/starcraft/comments/nd6nd/tang_in_his_natural_habitat/
Zariel
Profile Blog Joined December 2010
Australia1312 Posts
December 22 2011 03:12 GMT
#11
lol, I like how you say 'it was reviewed by a human'
sup
yeastiality
Profile Joined April 2011
Canada374 Posts
December 22 2011 03:24 GMT
#12
Good to know the system they use to round up hackers is as bad as the systems the hackers exploit. But that's kinda like saying water is wet...
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