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Draconicfire
Profile Joined May 2010
Canada2562 Posts
August 15 2016 01:23 GMT
#11741
On August 14 2016 02:02 scott31337 wrote:
Power cycle your router if you haven't already. What name and model number is it?

Run a traceroute to the IP you have having fault with and run its results in the scanner or post them here.

https://us.battle.net/support/en/article/performing-a-traceroute

Run the looking glass tool as well - http://us-looking-glass.battle.net/

If the traceroute fails (timed out) on like the first or second "trace path" it's something in your router still blocking it or routing it incorrectly.


Hey, my router is a WeVo W903DS, it's some random Korean brand that came with the room. I don't know too much about it.

I did a trace route to the American Hearthstone IP and I did the looking glass too.

Traceroute
+ Show Spoiler +
Tracing route to 12.129.222.10 over a maximum of 30 hops

1 6 ms 2 ms 5 ms 192.168.10.1
2 9 ms 17 ms 14 ms 172.30.92.1
3 * * * Request timed out.
4 4 ms 2 ms 9 ms 192.168.124.129
5 2 ms 5 ms 13 ms 192.168.124.185
6 4 ms 9 ms 9 ms 192.168.124.188
7 11 ms 10 ms 12 ms 211.239.235.201
8 8 ms 5 ms 9 ms 211.239.208.193
9 5 ms 9 ms 11 ms 211.115.200.114
10 9 ms 9 ms 8 ms ge-0-1-5.r02.seolko01.kr.bb.gin.ntt.net [61.251.97.117]
11 36 ms 43 ms 37 ms ae-15.r22.osakjp02.jp.bb.gin.ntt.net [129.250.5.52]
12 34 ms 36 ms 45 ms ae-8.r20.osakjp02.jp.bb.gin.ntt.net [129.250.6.189]
13 213 ms 190 ms 196 ms ae-2.r21.sttlwa01.us.bb.gin.ntt.net [129.250.3.87]
14 178 ms 179 ms 183 ms ae-11.r04.sttlwa01.us.bb.gin.ntt.net [129.250.2.6]
15 166 ms 167 ms 171 ms 192.205.34.117
16 195 ms 204 ms 195 ms cr83.st0wa.ip.att.net [12.122.158.134]
17 202 ms 201 ms 203 ms cr2.ptdor.ip.att.net [12.122.5.230]
18 * * * Request timed out.
19 195 ms 207 ms 197 ms 12.123.244.65
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Looking Glass
+ Show Spoiler +
TRACEROUTE:
traceroute to 45.64.145.12 (45.64.145.12), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.959 ms 1.131 ms 1.237 ms
2 * * *
3 37.244.0.100 (37.244.0.100) 6.595 ms 6.800 ms 6.835 ms
4 37.244.0.32 (37.244.0.32) 1.649 ms 1.665 ms 1.666 ms
5 129.250.199.37 (129.250.199.37) 2.869 ms 2.935 ms 3.016 ms
6 ae-4.r01.lsanca20.us.bb.gin.ntt.net (129.250.5.43) 1.937 ms 1.439 ms 1.418 ms
7 ae-0.sk-broadband.lsanca20.us.bb.gin.ntt.net (129.250.205.254) 15.431 ms 15.441 ms 15.443 ms
8 58.229.92.177 (58.229.92.177) 204.773 ms 204.665 ms 203.794 ms
9 118.221.7.61 (118.221.7.61) 156.010 ms 155.930 ms 155.672 ms
10 211.117.1.122 (211.117.1.122) 165.991 ms 162.735 ms 162.539 ms
11 118.217.108.58 (118.217.108.58) 204.876 ms 204.695 ms 204.866 ms
12 118.217.109.42 (118.217.109.42) 175.888 ms 176.051 ms 176.053 ms
13 123.212.99.126 (123.212.99.126) 156.694 ms 156.462 ms 156.459 ms
14 * * *
15 * * *


15/08/2016 01:15:52 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.5 0.4 1.0 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.0.100 0.0% 10 4.0 3.3 2.7 4.0 0.5
4. 37.244.0.32 0.0% 10 1.7 1.8 1.6 2.9 0.4
5. 129.250.199.37 0.0% 10 2.0 1.7 1.6 2.0 0.1
6. ae-4.r01.lsanca20.us.bb.gin.ntt.net 0.0% 10 1.7 1.5 1.4 1.8 0.1
7. ae-0.sk-broadband.lsanca20.us.bb.gin.ntt.net 0.0% 10 14.1 15.5 14.1 17.0 1.0
8. 58.229.92.177 0.0% 10 203.0 203.3 202.0 204.9 0.9
9. 118.221.7.61 0.0% 10 155.7 155.5 154.0 157.2 1.0
10. 211.117.1.122 0.0% 10 164.6 164.4 162.1 165.5 1.1
11. 118.217.108.58 50.0% 10 204.8 204.8 204.7 205.0 0.1
12. 118.217.109.42 0.0% 10 176.2 176.0 175.8 176.2 0.1
13. 123.212.99.126 0.0% 10 156.7 158.7 156.3 173.1 5.3
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


15/08/2016 01:15:52 UTC
--------------------



Not really sure what to make of this. Am I failing to connect to their servers? Thanks for the help by the way.
@Drayxs | Drayxs.221 | Drayxs#1802
Craton
Profile Blog Joined December 2009
United States17303 Posts
Last Edited: 2016-08-15 04:41:05
August 15 2016 04:34 GMT
#11742
On August 15 2016 02:24 Deleuze wrote:
Will changing from 2.4Ghz to 5Ghz networks result in a noticeable improvement in online gaming performance?

I am considering buying a 5Ghz wireless adapter for my PC while I cannot connect through Ethernet and want to know whether it's worth it.

Thank you in advance for your help!

As I recall, 5Ghz has worse range, but can be more stable if there's less interference on that band (a lot of other devices use the 2.4Ghz band). Doesn't hurt to try it both ways and see what is better for you.

On August 15 2016 10:23 Draconicfire wrote:
Show nested quote +
On August 14 2016 02:02 scott31337 wrote:
Power cycle your router if you haven't already. What name and model number is it?

Run a traceroute to the IP you have having fault with and run its results in the scanner or post them here.

https://us.battle.net/support/en/article/performing-a-traceroute

Run the looking glass tool as well - http://us-looking-glass.battle.net/

If the traceroute fails (timed out) on like the first or second "trace path" it's something in your router still blocking it or routing it incorrectly.


Hey, my router is a WeVo W903DS, it's some random Korean brand that came with the room. I don't know too much about it.

I did a trace route to the American Hearthstone IP and I did the looking glass too.

Traceroute
+ Show Spoiler +
Tracing route to 12.129.222.10 over a maximum of 30 hops

1 6 ms 2 ms 5 ms 192.168.10.1
2 9 ms 17 ms 14 ms 172.30.92.1
3 * * * Request timed out.
4 4 ms 2 ms 9 ms 192.168.124.129
5 2 ms 5 ms 13 ms 192.168.124.185
6 4 ms 9 ms 9 ms 192.168.124.188
7 11 ms 10 ms 12 ms 211.239.235.201
8 8 ms 5 ms 9 ms 211.239.208.193
9 5 ms 9 ms 11 ms 211.115.200.114
10 9 ms 9 ms 8 ms ge-0-1-5.r02.seolko01.kr.bb.gin.ntt.net [61.251.97.117]
11 36 ms 43 ms 37 ms ae-15.r22.osakjp02.jp.bb.gin.ntt.net [129.250.5.52]
12 34 ms 36 ms 45 ms ae-8.r20.osakjp02.jp.bb.gin.ntt.net [129.250.6.189]
13 213 ms 190 ms 196 ms ae-2.r21.sttlwa01.us.bb.gin.ntt.net [129.250.3.87]
14 178 ms 179 ms 183 ms ae-11.r04.sttlwa01.us.bb.gin.ntt.net [129.250.2.6]
15 166 ms 167 ms 171 ms 192.205.34.117
16 195 ms 204 ms 195 ms cr83.st0wa.ip.att.net [12.122.158.134]
17 202 ms 201 ms 203 ms cr2.ptdor.ip.att.net [12.122.5.230]
18 * * * Request timed out.
19 195 ms 207 ms 197 ms 12.123.244.65
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Looking Glass
+ Show Spoiler +
TRACEROUTE:
traceroute to 45.64.145.12 (45.64.145.12), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.959 ms 1.131 ms 1.237 ms
2 * * *
3 37.244.0.100 (37.244.0.100) 6.595 ms 6.800 ms 6.835 ms
4 37.244.0.32 (37.244.0.32) 1.649 ms 1.665 ms 1.666 ms
5 129.250.199.37 (129.250.199.37) 2.869 ms 2.935 ms 3.016 ms
6 ae-4.r01.lsanca20.us.bb.gin.ntt.net (129.250.5.43) 1.937 ms 1.439 ms 1.418 ms
7 ae-0.sk-broadband.lsanca20.us.bb.gin.ntt.net (129.250.205.254) 15.431 ms 15.441 ms 15.443 ms
8 58.229.92.177 (58.229.92.177) 204.773 ms 204.665 ms 203.794 ms
9 118.221.7.61 (118.221.7.61) 156.010 ms 155.930 ms 155.672 ms
10 211.117.1.122 (211.117.1.122) 165.991 ms 162.735 ms 162.539 ms
11 118.217.108.58 (118.217.108.58) 204.876 ms 204.695 ms 204.866 ms
12 118.217.109.42 (118.217.109.42) 175.888 ms 176.051 ms 176.053 ms
13 123.212.99.126 (123.212.99.126) 156.694 ms 156.462 ms 156.459 ms
14 * * *
15 * * *


15/08/2016 01:15:52 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.5 0.4 1.0 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.0.100 0.0% 10 4.0 3.3 2.7 4.0 0.5
4. 37.244.0.32 0.0% 10 1.7 1.8 1.6 2.9 0.4
5. 129.250.199.37 0.0% 10 2.0 1.7 1.6 2.0 0.1
6. ae-4.r01.lsanca20.us.bb.gin.ntt.net 0.0% 10 1.7 1.5 1.4 1.8 0.1
7. ae-0.sk-broadband.lsanca20.us.bb.gin.ntt.net 0.0% 10 14.1 15.5 14.1 17.0 1.0
8. 58.229.92.177 0.0% 10 203.0 203.3 202.0 204.9 0.9
9. 118.221.7.61 0.0% 10 155.7 155.5 154.0 157.2 1.0
10. 211.117.1.122 0.0% 10 164.6 164.4 162.1 165.5 1.1
11. 118.217.108.58 50.0% 10 204.8 204.8 204.7 205.0 0.1
12. 118.217.109.42 0.0% 10 176.2 176.0 175.8 176.2 0.1
13. 123.212.99.126 0.0% 10 156.7 158.7 156.3 173.1 5.3
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


15/08/2016 01:15:52 UTC
--------------------



Not really sure what to make of this. Am I failing to connect to their servers? Thanks for the help by the way.

Looks like there's trouble downstream. There's not usually anything you can do in this case since it's outside your own network. Somewhere between you and the destination your traffic is gaining a lot of latency and eventually being lost.

Keep in mind that Korea's trunklines to the rest of the world are really bad. I think there's just orders of magnitude more traffic than it can effectively handle much of the time. Within the country it's like #2 in the world, though. If not that then it just might be really bad peering/routing with external ISPs.
twitch.tv/cratonz
Ghostcom
Profile Joined March 2010
Denmark4783 Posts
August 15 2016 16:39 GMT
#11743
Thank you Craton for your great response to me! I've settled on RAID 5 and I'm already using SyncToy (which I can only recommend to others).
Cyro
Profile Blog Joined June 2011
United Kingdom20343 Posts
Last Edited: 2016-08-15 18:22:30
August 15 2016 17:21 GMT
#11744
Is it normal to get a ping increase when downloading or uploading near max bandwidth? If so, by how much?
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
EmKey
Profile Joined December 2002
Korea (South)631 Posts
August 15 2016 18:54 GMT
#11745
Downloading not as much as uploading. 100% dl usage increases my ping from 20-30ish to 60-70ish.
90%+ upload and <10% d/l causes for me 10% (rough estimation, it may get higher) packet loss and ping is anywhere from 80-200.
불놀이야
Cyro
Profile Blog Joined June 2011
United Kingdom20343 Posts
Last Edited: 2016-08-15 19:18:44
August 15 2016 19:13 GMT
#11746
I'm not really concerned about a 50GB download pinning bandwidth at 100% as that's easily avoidable and you can usually bandwidth limit those loads, it's more stuff like.. If anybody is watching a youtube video then 90% of the time i have 20 ping and the other 10% of the time i have 80 ping - this task that requires some 10% of my bandwidth is causing noticable disruptions in connection quality because it's using 100% of my bandwidth 10% of the time instead of 10% of my bandwidth 100% of the time.
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
EmKey
Profile Joined December 2002
Korea (South)631 Posts
Last Edited: 2016-08-15 20:13:27
August 15 2016 20:12 GMT
#11747
I dont understand your problem. You said "anybody" - do you mean you share network connection ? Youtube shouldnt be able use 50gb bandwitth (maybe do u mean 50mb/s ?). I dont think its possible to 10% bandwith load cause any ping increase unless you use servives like torrent that are setup to use 1k+ connections and you have a lousy router. But even then with only 10% load it shouldnt happen.
불놀이야
Cyro
Profile Blog Joined June 2011
United Kingdom20343 Posts
Last Edited: 2016-08-15 23:31:21
August 15 2016 23:23 GMT
#11748
You said "anybody" - do you mean you share network connection ?


I do, but it also happens for me if i do anything like loading a youtube video while playing.

Youtube shouldnt be able use 50gb bandwith


It doesn't, i was talking about something else unrelated when i said the 50GB. It's understandable that if you start to download a 50GB file with no bandwidth limit then it may affect the connection negatively, you can generally turn off these downloads or bandwidth limit them and stuff will be fine. That's not the issue here.

--

What i'm talking about for youtube - if you have a video that is 3mbits for example and you have 30mbits download, it won't constantly stream the video at 3mbits.

If you have a 200 second video - it will buffer 20 seconds of the video in 2 seconds (saturating the connection and causing ping to spike) and then it will sit idle for the next 18 seconds. Then it'll buffer another 20 seconds, maxing out your bandwidth for 2 seconds to do that. Etcetc

No torrents involved and router is at least decent. I've tried two other routers as well. The ping increase happens on the first hop to my ISP.

Welp this turned not simple very quickly.

TL;DR = Ping increases by 2-4x when bandwidth is saturated. A lot of stuff all over the web likes to serve downloads or take uploads as fast as your bandwidth will allow so this triggers all of the time from relatively light loads. Problem made much more frequent by 3-4 people doing casual web tasks like watching a youtube video (which takes 10% of the bandwidth on average) or uploading random pictures.
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
EmKey
Profile Joined December 2002
Korea (South)631 Posts
Last Edited: 2016-08-16 00:13:34
August 16 2016 00:10 GMT
#11749
Youtube doesnt cap the speed from the server side (or the cap is very high). So the only solution i can think of is bandwidth managment software (im using netlimiter 4) installed from your side. You can set the speed limit manually and change it at all times. It does a good job when using different services on slow connection so you can choose to set 30% of the bandwidth for browser , 20% for torrent,etc. But its problematic to limit the d/l speed from the same ip (which i assume all youtube vids will have) b/c it lists only ip adresses not webpages you are visiting so i have no idea if its possible to set limit speeds for several videos watched at once. I havent really tampered with options. But if you play a game that requires low pings and you want to limit your browser speed d/l it will work perfectly. Thats what im using. You will obviously have to install that software on all computers in the network and make sure ppl are using it. If its a public network then i dont know what to do.
불놀이야
Cyro
Profile Blog Joined June 2011
United Kingdom20343 Posts
Last Edited: 2016-08-16 00:51:01
August 16 2016 00:22 GMT
#11750
So the only solution i can think of is bandwidth managment software (im using netlimiter 4) installed from your side


This would have to be on the router ideally, installing cross-platform software on every internet device would be a huge pain if it were even possible. I'l grab the router model number etc soon. I was kinda wondering how normal that increase is.
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
EmKey
Profile Joined December 2002
Korea (South)631 Posts
August 16 2016 00:51 GMT
#11751
Yes thats an option but afaik its a hard cap and users wont be able to bypass it. If you set the cap for your own computer you will be stuck with that cap. So i guess set it for others and leave ur comp uncapped. Its a good solution if youare an admin but for average user its inconvenient. It doesnt solve the problem of maxing bandwidth by youtube on your own computer.
불놀이야
EmKey
Profile Joined December 2002
Korea (South)631 Posts
August 16 2016 00:53 GMT
#11752
I did couple more simple tests and the ping increase and packet loss is kinda inconsistent. Only thing i know for sure it does affect your ping A LOT if bandwidth usage is 90%+
불놀이야
Cyro
Profile Blog Joined June 2011
United Kingdom20343 Posts
August 16 2016 01:08 GMT
#11753
This sort of thing could work so much better
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
EmKey
Profile Joined December 2002
Korea (South)631 Posts
August 16 2016 01:48 GMT
#11754
Apparently implementing such basic feature as bandwidth usage and prebuffering in video player is too difficult of a task for a company worth 1billion+$.
불놀이야
Headshot
Profile Blog Joined May 2010
United States1656 Posts
Last Edited: 2016-08-16 01:57:38
August 16 2016 01:54 GMT
#11755
I'm not sure if this qualifies as a simple question, but I have a 120GB SSD in my computer, but recently it says it's completely full. The only thing I have on it is my OS. I've moved all other programs to my HDD. Is there a common reason for this? Is it as simple as the SSD old? I've had it for 2~ years now.

Or maybe is there anything that commonly builds up and takes up space that I could check? I really have no idea what is taking up all this space. :/
-
Cyro
Profile Blog Joined June 2011
United Kingdom20343 Posts
Last Edited: 2016-08-16 02:33:45
August 16 2016 02:33 GMT
#11756
On August 16 2016 10:54 Headshot wrote:
I'm not sure if this qualifies as a simple question, but I have a 120GB SSD in my computer, but recently it says it's completely full. The only thing I have on it is my OS. I've moved all other programs to my HDD. Is there a common reason for this? Is it as simple as the SSD old? I've had it for 2~ years now.

Or maybe is there anything that commonly builds up and takes up space that I could check? I really have no idea what is taking up all this space. :/


You just have something taking up the space.

Download WinDirStat https://windirstat.info/index.html
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
Headshot
Profile Blog Joined May 2010
United States1656 Posts
Last Edited: 2016-08-16 02:44:38
August 16 2016 02:43 GMT
#11757
Downloaded and ran it. Looks like Windows is the big offender here. Would it be temp files, or something like that?

http://imgur.com/a/A51C0
-
Cyro
Profile Blog Joined June 2011
United Kingdom20343 Posts
August 16 2016 02:47 GMT
#11758
On August 16 2016 11:43 Headshot wrote:
Downloaded and ran it. Looks like Windows is the big offender here. Would it be temp files, or something like that?

http://imgur.com/a/A51C0


You should be able to select only C: i think and get a graphical overview of which folders are taking which space. You can also expand the windows folder on that list (click the +) and it will list file sizes by folder and by file.
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
Headshot
Profile Blog Joined May 2010
United States1656 Posts
Last Edited: 2016-08-16 02:52:24
August 16 2016 02:51 GMT
#11759
I appreciate the help. Here is a breakdown of Windows.

http://imgur.com/a/lSZjY

In the winsxs folder, Temp is the biggest at 5% and then everything else is super small, there's just a lot of it.
-
Sufficiency
Profile Blog Joined October 2010
Canada23833 Posts
Last Edited: 2016-08-16 02:53:52
August 16 2016 02:53 GMT
#11760
This is an incredibly stupid question:

If I have a graphics card (GTX 1070) which has two 8-pin power sockets, I need two 8-pin connectors?

Right now it seems that my PSU only has one 8-pin and one 6-pin... is it time to buy another PSU?
https://twitter.com/SufficientStats
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