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Streaming problem? Read this!

Forum Index > Tech Support
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R1CH
Profile Blog Joined May 2007
Netherlands10341 Posts
Last Edited: 2014-06-05 10:06:55
May 24 2011 06:46 GMT
#1
Due to the large amounts of useless threads posted about this subject, this thread will serve as some basic troubleshooting steps as well as outlining the minimum amount of effort you will be required to put in when posting about a streaming issue.

Can you stream?
You need a good computer and good Internet to stream. If you've tried streaming and it just lags your game or has terrible choppy video, chances are your PC isn't good enough or you went way overboard on the quality options.

You will want at least a quad core PC and at least 1mbps upload speed (use www.speedtest.net to California for an accurate assessment of your upload speed) that has no packet loss and low jitter (use www.pingtest.net to measure your packetloss and jitter). Modern Intel CPUs such as the i5/i7 are a lot more efficient than AMD offerings.

If you think your PC is good enough but you are still experiencing issues, read my stream quality guide for an idea of the settings you can adjust to try and fix things.

PC not good enough? Look at the Computer Build Resource Thread for upgrade options.

How To Stream
If you're completely new to streaming and want to know how to stream, by far the easiest way to get started is by using XSplit. XSplit captures your desktop and streams it to either JTV, Ustream, Livestream or a number of other services. It has a good number of options for controlling quality amongst other things.

Here's a guide to getting started with XSplit:
http://www.teamliquid.net/forum/viewmessage.php?topic_id=195391

The more complicated option is to use Adobe's Flash Media Live Encoder with screen capture software such as VHScrCap or SCFH. ROOT's destiny wrote a guide to using FMLE with VHScrCap which you can find at http://root-destiny.com/newbies-guide-to-streaming

Having Problems?
If you are having issues that you absolutely can't solve yourself (after reading my stream quality guide and adjusting all relevant options), if you want to post a thread ensure you've at least done the following first:

  • Ensure your upload speed is fast enough to support streaming (1mbps+)

  • Ensure your CPU is fast enough to support streaming (quad core)

  • Updated to the latest Tier3 version of XSplit (instructions) if applicable.

  • Reduced resolution and bitrate to low levels to verify it's not a CPU or Internet issue.

  • Searched TL using "Content Search" for error messages you may be receiving. Is XSplit telling you "Unable to synchronize settings with server"? Then search for it first!


If you still want to post a thread, include at very least the following information, or your thread will be closed:

  • Streaming software used (Xsplit? FMLE? VAC? SCFH? VhScrCap?)

  • CPU type/speed and amount of RAM (eg: Core i5 2500k 3.3 GHz, 4GB RAM). Not sure? Use CPUz.

  • Windows version (eg: Windows 7 Ultimate 32 bit)

  • Download / upload speed as measured by www.speedtest.net to California, USA (eg 15000 down / 5250 up kbps) and ping, packet loss and jitter as measured by www.pingtest.net to California, USA. Connection type - wired / wireless?

  • Settings used in all your streaming software (take a screenshot if you're lazy - you can upload screenshots directly to TL using the 'upload image' link when making a post).

    Make sure at very minimum the following information is available / visible: Resolution, bitrate, frame rate (fps), quality options.

    Make note NOT to show your stream ID / key, as this is private data that lets anyone stream to your channel.

  • Streaming service used (eg: Justin.TV, UStream, own3d, etc)

  • If posting about video issues or something visible, a link to a recording / VOD of the problem exhibiting itself. Almost all streaming services auto-record VODs, so link to the VOD where you had problems.


Obviously not all these will apply to all types of questions - there's no point testing your Internet speed if you can't even install your streaming program for example. But please include as much detail as possible. No one can help you if you didn't provide the necessary information.
AdministratorTwitter: @R1CH_TL
TL+ Member
Torte de Lini
Profile Blog Joined September 2010
Germany38463 Posts
May 24 2011 07:05 GMT
#2
Ensure your CPU is fast enough to support streaming (quad core)


Can you specify in Ghz (approx. 3.4?)
https://twitter.com/#!/TorteDeLini (@TorteDeLini)
R1CH
Profile Blog Joined May 2007
Netherlands10341 Posts
May 24 2011 07:14 GMT
#3
Any quad core should be fast enough, even an old Q6600 if the settings are appropriately set.
AdministratorTwitter: @R1CH_TL
TL+ Member
Torte de Lini
Profile Blog Joined September 2010
Germany38463 Posts
May 24 2011 07:16 GMT
#4
Ah, glad this was put in place by the way. Won't net everyone from spontaneously making a topic about how to stream, but it will stop a huge chunk of those people (and the rest will be redirected suitably).

Cheers and thanks a lot!
https://twitter.com/#!/TorteDeLini (@TorteDeLini)
geokilla
Profile Joined May 2011
Canada8244 Posts
May 25 2011 03:14 GMT
#5
Some Intel bias..... I have to disagree that Intel CPUs such as the Core i5 and i7 are better than AMD's offerings. Yes the i7 are better than whatever AMD has, but as for the i5, it all depends on what you compare it to.

Thanks for the sticky though. It'll help me greatly. If it doesn't.... Then I will post a thread when I can.
skyR
Profile Joined July 2009
Canada13817 Posts
May 25 2011 03:16 GMT
#6
On May 25 2011 12:14 geokilla wrote:
Some Intel bias..... I have to disagree that Intel CPUs such as the Core i5 and i7 are better than AMD's offerings. Yes the i7 are better than whatever AMD has, but as for the i5, it all depends on what you compare it to.

Thanks for the sticky though. It'll help me greatly. If it doesn't.... Then I will post a thread when I can.


Not Intel bias. The 2nd generation core i5 processors destroys all of AMD's current offerings by a good margin.
geokilla
Profile Joined May 2011
Canada8244 Posts
May 25 2011 03:24 GMT
#7
On May 25 2011 12:16 skyR wrote:
Show nested quote +
On May 25 2011 12:14 geokilla wrote:
Some Intel bias..... I have to disagree that Intel CPUs such as the Core i5 and i7 are better than AMD's offerings. Yes the i7 are better than whatever AMD has, but as for the i5, it all depends on what you compare it to.

Thanks for the sticky though. It'll help me greatly. If it doesn't.... Then I will post a thread when I can.


Not Intel bias. The 2nd generation core i5 processors destroys all of AMD's current offerings by a good margin.

If you're comparing quad core to quad core and not factoring in price, then yes AMD gets destroyed. But if you factor in the price, then well, I believe it's a bit more balanced as you can get a hexcore from AMD at the same price of Intel's quad cores (i5).

However I'll check the reviews and see what the results are just to make sure I'm not giving false info.
skyR
Profile Joined July 2009
Canada13817 Posts
May 25 2011 03:27 GMT
#8
I did say all of their offerings which include their hex core. Cores and frequency is not all that determines processor performance.

http://www.anandtech.com/show/4083
http://www.xbitlabs.com/articles/cpu/display/core-i7-2600k-990x.html
geokilla
Profile Joined May 2011
Canada8244 Posts
May 25 2011 03:43 GMT
#9
On May 25 2011 12:27 skyR wrote:
I did say all of their offerings which include their hex core. Cores and frequency is not all that determines processor performance.

http://www.anandtech.com/show/4083
http://www.xbitlabs.com/articles/cpu/display/core-i7-2600k-990x.html

Yes I know that, but again, factor in the price and things change a bit. However re-reading the review, it seems that Intel's offerings are better overall, so I guess I got corrected.

http://www.hardwarecanucks.com/forum/hardware-canucks-reviews/39555-intel-sandy-bridge-core-i5-2500k-core-i7-2600k-processors-review.html
mewbert
Profile Joined April 2011
United States291 Posts
Last Edited: 2011-06-09 07:01:56
June 08 2011 07:13 GMT
#10
nvm, fixed
NguN
Profile Joined August 2009
Australia1322 Posts
Last Edited: 2011-06-10 15:11:01
June 10 2011 13:52 GMT
#11
edit: nvm read the intro
PrinceVegeta
Profile Joined February 2011
United States118 Posts
June 16 2011 18:24 GMT
#12
So once you have your stream up and running on jtv, how do you go about getting the link on the TL homepage? Is there someone you have to talk to about it or a form to fill out?
MontagneBleu
Profile Joined December 2009
Canada70 Posts
June 16 2011 18:47 GMT
#13
http://www.teamliquid.net/forum/viewmessage.php?topic_id=175682
PrinceVegeta
Profile Joined February 2011
United States118 Posts
June 16 2011 19:23 GMT
#14
thanks ^^
WinteRR
Profile Joined May 2011
Australia201 Posts
Last Edited: 2011-06-21 07:28:47
June 18 2011 09:25 GMT
#15
zzzzzz
ubersoph
Profile Joined October 2010
United States56 Posts
June 21 2011 03:08 GMT
#16
So, I have been having a strange problem where the stream appears to be working, but it just shows it constantly loading on Justin.tv - anyone have a similar problem?

I have an i5 2500k
4870 Radeon

Streaming at 1500 upload, quality 8, game running at 1920x1200, streaming at 960*600

User was temporarily forum banned for this post.
"Never give up, trust your instincts!"
Jaso
Profile Blog Joined April 2010
United States2147 Posts
June 21 2011 03:09 GMT
#17
What's your internet speed?

derp
ubersoph
Profile Joined October 2010
United States56 Posts
June 21 2011 16:40 GMT
#18
I have 10 meg down 2 meg up
"Never give up, trust your instincts!"
Canti_the_Angel
Profile Joined June 2011
United States55 Posts
June 21 2011 19:30 GMT
#19
Im having a issue with XSplit.... I start streaming and it says "Enable Virtual Camera Output" and it is, but XSplit auto disables what while broadcasting... What am I doing wrong?

User was temporarily forum banned for this post.
Every problem can be solved with DTs...
Nizzy
Profile Blog Joined November 2010
United States839 Posts
Last Edited: 2011-06-24 03:59:10
June 24 2011 01:53 GMT
#20
edit: just going to try xsplit, tried destinys guide first and while its well done it might not be the best for my situation. thx
ReseT
Profile Blog Joined August 2010
United States273 Posts
June 24 2011 22:06 GMT
#21
I don't know whats wrong with my stream.. I stream but for some reason I don't lag its just very choppy...

Let me explain, even when my FME is open I instantly lag, without even streaming.. I'm guessing its my output size which is at 1920x1080 right now.

I have an i7 with a Radeon 5850, 6GB, 1TB of space, and 2.80ghz.
My download speed is 41mpbs and my upload is 31mpbs. Ping is 5.. Please help. =(

User was temporarily forum banned for this post.
vVv Gaming
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
Last Edited: 2011-06-24 22:41:49
June 24 2011 22:37 GMT
#22
2.8ghz i7, so last gen? You're going to need to OC that puppy if you want to stream at 1080p probably. I know Day[9] was running at a 4.0ghz OC when he was using a 920.

I'm no streaming expert, but I know even at 3.4ghz my i7 930 wasn't able to encode 1080p 30FPS raw Fraps output in the same amount of time as the length of the footage. I assume you need to be close to doing so.

Mind you, I was also using handbrake to encode, not sure how efficient or not it is. This is probably not super relevant, but it's the best I can give.
ReseT
Profile Blog Joined August 2010
United States273 Posts
June 24 2011 23:48 GMT
#23
Do you think I would be able to stream 720p properly?
vVv Gaming
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
June 25 2011 00:09 GMT
#24
On June 25 2011 08:48 ReseT wrote:
Do you think I would be able to stream 720p properly?


Not sure, tbh. I'd say just try different settings until you hit a good framerate/quality combination.
.kv
Profile Blog Joined August 2010
United States2332 Posts
July 03 2011 03:33 GMT
#25
is there a specific reason why we should test it to California or you are just using the state as an example?
chukolna
Profile Joined February 2010
78 Posts
July 09 2011 00:48 GMT
#26
ya i got the same question. Is there specific reason why we should test it to California. I do live in Eastern Europe so CA is like on the other side of the planet and my down is 1.70 up 1.03... But to lets say London UK is ok-ish down 26, up 9.59
Grow up Raj, there's no place for truth on the Internet.
Skamtet
Profile Joined July 2010
Canada634 Posts
July 12 2011 03:22 GMT
#27
Hello,

I got a problem with VAC. I want to find a way to boost my microphone somewhat.

This is how I set it up:
+ Show Spoiler +
[image loading]
[image loading]


This is how it looks like in Skype (microphone is fine in there for some reason, notice the green bar as opposed to audio repeater)
+ Show Spoiler +
[image loading]


Anyone has any idea as for why the microphone is soooooo low (can barely, barely be heard on my stream)?
mAnarch
Profile Joined January 2011
United States36 Posts
July 12 2011 21:53 GMT
#28
I have a dual 4.0ghz at the moment. Is the nature of the dual core such that it is very hard to stream? My graphics cards and other specs seem plenty high but lag is consistent. Should I consider upgrading to a quad?

User was warned for this post
Hit me up for bw spar
cz
Profile Blog Joined August 2007
United States3249 Posts
Last Edited: 2011-07-14 22:32:45
July 14 2011 22:23 GMT
#29
editted away
Shuffle23
Profile Joined July 2011
1 Post
July 16 2011 17:45 GMT
#30
i have a core 2 duo e7500 2.93Ghz, Geforce 9800GT, 3gb ram, and 0.5mb upload, i cant stream at all with Xsplit, i can't find a setup to make my stream ok, everybody says that xsplit is better than FME but i cant find the way to make it work, all the time im getting lag spikes, with FME i dont have this issue at all, but uses a lot of CPU, that's why im trying with xsplit but i think im gonna give up, is just, i tried a lot of setting, like video bitrate: 400, audio: from 32 to 96kbps, then preset faster. quality 10, frames from 20 to 30, and still having lag spikes...
Tempest261
Profile Joined July 2011
21 Posts
Last Edited: 2011-07-21 11:28:01
July 21 2011 00:40 GMT
#31
-Removed-
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
Last Edited: 2011-07-21 02:50:19
July 21 2011 02:49 GMT
#32
You could try turning off hyper threading and OCing a bit. With "a bit" meaning shoot up to 3.6Ghz or so. Can do that at ~1.25 volts on my 930. Or try leaving HT on, but that can get kinda melty on temps. You got a decent cooler?
Tempest261
Profile Joined July 2011
21 Posts
Last Edited: 2011-07-21 11:28:30
July 21 2011 03:36 GMT
#33
-Removed-
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
July 21 2011 04:25 GMT
#34
30% sounds incredibly low... Have you monitored temps and made sure you aren't being throttled for some reason? Power plan? Speedstep?
Tempest261
Profile Joined July 2011
21 Posts
Last Edited: 2011-07-21 11:28:51
July 21 2011 05:04 GMT
#35
-Removed-
HellGreen
Profile Joined September 2010
Denmark1146 Posts
July 21 2011 06:57 GMT
#36
If you post in this thread asking for help you will be banned.
R1CH


Do not post problems/ask for help in this thread.
Free to do whatever I want!
Tempest261
Profile Joined July 2011
21 Posts
July 21 2011 11:25 GMT
#37
On July 21 2011 15:57 HellGreen wrote:
Show nested quote +
If you post in this thread asking for help you will be banned.
R1CH


Do not post problems/ask for help in this thread.

My bad- I'll remove them and start a fresh thread.
Superpower
Profile Joined April 2011
Australia212 Posts
July 21 2011 12:12 GMT
#38
My proccesor is dual core 3.2 ghz will that be ok? 4g ram AMD gfx card
Taeja <3
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
July 21 2011 13:26 GMT
#39
On July 21 2011 21:12 Superpower wrote:
My proccesor is dual core 3.2 ghz will that be ok? 4g ram AMD gfx card


Generally, if there's a "Read this" sticky, you should read the OP. Your question is answered there. Just so you don't end up accidentally putting any effort into your problems, the answer is "no".
Barter
Profile Joined July 2010
Brazil15 Posts
July 28 2011 05:37 GMT
#40
I'm trying to start streaming, I got it working with FMLE + VHScrCap and XSplit, but I'm wondering, is there any way to make VHScrCap or XSplit continue to capture the game window even if I alt+tab to another window?

I tried the select window on VHScrCap but it just captures the screen in the same resolution of the window I select, instead of only the window and nothing that is on top of it, and XSplit I only found options for capturing a part of the screen and not just one window.

User was temporarily forum banned for this post.
NaW-Runa
Profile Joined January 2009
Sweden85 Posts
August 02 2011 23:18 GMT
#41
650 watt
i5 680 3.6 dual core
GTX 580
Corsair DDR3 1600 mghz 8 gb

And i superlag with xplit o.o Do you really need quad core to stream?
Meep
DaFlix
Profile Joined June 2011
Canada28 Posts
Last Edited: 2011-08-03 02:51:35
August 03 2011 02:48 GMT
#42
^your upload and download speed?What do you mean by "superlag"?Xsplit settings?

edit:From the first page-If you post in this thread asking for help you will be banned.
If you go left, you will never be right
danteafk
Profile Joined May 2011
307 Posts
August 08 2011 18:12 GMT
#43
Hi guys, i could need some advise.

Rig:
i7 920 at 4.2Ghz
6Gb DDR3 1600
2x GTX 580

100mbit download
10mbit upload

i would really like to run at HD HQ 1080p...

these are my current settings that work (framerate 30)

[image loading]

[image loading]

I mean its looking good, but its not like ingame with ultra graphics - I see streams that are looking like you would play yourself with ultra graphics - how do i achieve this ?

and second: is it somehow possible to stream also fullscreen ? even though i play sc2 in window mode, there are other games that do not support window mode.


User was temporarily forum banned for this post.
Veclada
Profile Joined September 2010
742 Posts
August 09 2011 19:08 GMT
#44
[image loading]

4 gig ram
intel i5 2500k 3.30ghz
gtx460

Would this be enough for streaming? And if at what quality would be the best
asdfg
Zeke50100
Profile Blog Joined February 2010
United States2220 Posts
August 09 2011 19:13 GMT
#45
I feel like people should actually read the thread when it's tagged with "Read this!".

@danteafk: You use a program with better quality (XSplit reduces quality a bit, even at maximum). Also, you certainly don't use a bitrate of 4000 for 1080p streaming >_____< 1080p streaming is overrated, anyway. I doubt half of your viewers would even be able to watch it at that quality.

@Veclada: That would be enough for 480p streaming. Quality depends on the program used.
ronpaul012
Profile Joined March 2011
United States769 Posts
Last Edited: 2011-08-18 22:57:55
August 18 2011 21:35 GMT
#46
Hey guys, I did read through the forum but my question wasn't answered, so hopefully somebody can help. I'll post my specs below, but first my problem. I have the resolution on xsplit set to 720p, however the quality looks as if its streaming in 240p! Nowhere close to something like 720p when I'm watching other streams. I messed with a few settings but couldn't fix it. What may be wrong here?

Specs:
i72600k, 6850 graphics card, 12gb of ram, and I average about 1.5mb/s upload, and around 14mb/s download(I know dl doesn't matter for streaming). And I'm using xsplit.

So everything seems it's in line that I'd be able to stream. I don't lag at all while streaming, and usually put my graphics down to high even though I can run ultra. Sorry if this has been answered.

User was temporarily forum banned for this post.
I'm a gooner.
Fridtjofb
Profile Joined August 2011
1 Post
August 22 2011 12:16 GMT
#47
Ok, im a new member so i have a 3 day trial, so il post my problem here in the meantime.

My stream dont lag AT ALL. The only thing thats lags, is Starcraft 2 in windowe mode, window fullscreen, and fullscreen. Not on my computer but in the stream.. The stream dont lag while sc2 is in it, just the starcraft 2 window.. :/

My specs: FME and camwist, 12 core 16 gb ram (mac osx)
Connection: 12.mb down 4,5.mb up

FME settings: H.264, 30 fps, input size 1920x1080 (same as camtwist), bitrate 1000 kbs, 960x540 output size. I had to turn maintain spect ratio of to be able to have widescreen on twitch.tv.

I noted that my cpu shows only above 30% while streaming and gaming.

Any suggestions?

User was temporarily forum banned for this post.
danteafk
Profile Joined May 2011
307 Posts
August 26 2011 22:34 GMT
#48
On August 10 2011 04:13 Zeke50100 wrote:
I feel like people should actually read the thread when it's tagged with "Read this!".

@danteafk: You use a program with better quality (XSplit reduces quality a bit, even at maximum). Also, you certainly don't use a bitrate of 4000 for 1080p streaming >_____< 1080p streaming is overrated, anyway. I doubt half of your viewers would even be able to watch it at that quality.


i switched to FMLE and now it seems fine.

however, i would also like to stream other games that have no window mode option. how is this possible? it does not show anything on the stream when playing fullscreen

any other app for this?
RaKooNs
Profile Joined March 2011
United Kingdom397 Posts
August 28 2011 21:11 GMT
#49
I am sorry if this against the rules of this topic to ask for help however i have tried making my own topic and i havent had much success with the feedback given there.

I have:
i5 750 2.6ghz (3.2ghz) (quad core)
4gb RAM
GTX 260

My internet speed is:
30mb down
3mb up

However, when i have tried to stream at 720p it is extremely laggy for the WATCHER but does not lagg at all in-game.

During streaming i have a consistent 100+ FPS.
I have tried changing the priority of xsplit to high with no apparent improvement.
I have tried changing the bitrate / quality, etc..

* The stream does not lagg at all at 480p


User was temporarily forum banned for this post.
If you don't drop sweat today, you will drop tears tomorrow - SlayerS_MMA
Karliath
Profile Blog Joined April 2010
United States2214 Posts
Last Edited: 2011-09-02 09:16:11
September 02 2011 02:16 GMT
#50
"If you post in this thread asking for help you will be banned."
brum
Profile Joined January 2011
Hungary187 Posts
October 05 2011 23:20 GMT
#51
I can't decide who is trolling who.
rezzan
Profile Joined November 2010
Sweden329 Posts
Last Edited: 2011-10-08 21:43:26
October 08 2011 21:07 GMT
#52
Im trying to stream LoL and i get 25-30 FPS ingame ,the video looks fine but yeah.. i cant play LoL while streaming, but like.. I use xfire broadcast when i play Sc2 and then I have 150FPS ingame no matter what I do, but then the stream is lagging and a bit choppy, as i cant use xfire with LoL i gota use ustream or such streams.. so im trying xplit.. and then i get 25-30 fps , even in sc2. heres spec and such

EDIT: I see alot of people getting temp banned for replying, if i get banned now this will be the last time i set my foot on TL, cuz thats just.. AN OUTRAGE of words iant allowed to speak. but then again,its probably trollin :D


+ Show Spoiler +

Streaming software used: xsplit

CPU type/speed and amount of RAM: Intel quad core i5 2,8 mhz. core speed? i dunno goes around 2900-3100 while playing according to thatCPUZ program.. 4GB RAM.

Windows version: Windows 7 Ultimate 64 bit

Download / upload speed : 59.34 DOWN/17.57 UP 5 MS. pingtest: 13 MS, Jitter : 1ms, unable to get packet loss.

Settings used in all your streaming software :
resolution : 1280x720 ( playing on 24'' 1920x1080)
frame rate : 30 fps.
bitrate: 4000
quality: 10




User was banned for this post.
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Denmark154 Posts
October 30 2011 01:22 GMT
#53
On October 09 2011 06:07 rezzan wrote:
Im trying to stream LoL and i get 25-30 FPS ingame ,the video looks fine but yeah.. i cant play LoL while streaming, but like.. I use xfire broadcast when i play Sc2 and then I have 150FPS ingame no matter what I do, but then the stream is lagging and a bit choppy, as i cant use xfire with LoL i gota use ustream or such streams.. so im trying xplit.. and then i get 25-30 fps , even in sc2. heres spec and such

EDIT: I see alot of people getting temp banned for replying, if i get banned now this will be the last time i set my foot on TL, cuz thats just.. AN OUTRAGE of words iant allowed to speak. but then again,its probably trollin :D


+ Show Spoiler +

Streaming software used: xsplit

CPU type/speed and amount of RAM: Intel quad core i5 2,8 mhz. core speed? i dunno goes around 2900-3100 while playing according to thatCPUZ program.. 4GB RAM.

Windows version: Windows 7 Ultimate 64 bit

Download / upload speed : 59.34 DOWN/17.57 UP 5 MS. pingtest: 13 MS, Jitter : 1ms, unable to get packet loss.

Settings used in all your streaming software :
resolution : 1280x720 ( playing on 24'' 1920x1080)
frame rate : 30 fps.
bitrate: 4000
quality: 10




User was banned for this post.


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