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I Hate Comcast With a Fiery Passion - Page 6

Blogs > tofucake
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HeeroFX
Profile Blog Joined November 2010
United States2704 Posts
June 25 2012 18:28 GMT
#101
It could be just a electrical overflow that did that. Or a power surge. Comcast has been good to us here, the only issue I have with them is if you need them to come out to fix something they don't
tofucake
Profile Blog Joined October 2009
Hyrule19197 Posts
June 25 2012 19:44 GMT
#102
It wasn't an "overflow" or power surge.
Liquipediaasante sana squash banana
Silentness
Profile Blog Joined August 2009
United States2821 Posts
June 25 2012 22:57 GMT
#103
On June 25 2012 13:01 .kv wrote:
I've tried AT&T, Verizon, and Comcast (in that order) and I'm shocked to see so much for Comcast when AT&T U-Verse (from my experience) is atrocious. From the quality of their internet (ping rather high ~357ms) to their customer support, it was pushed to a point where I relied on myself and the interwebz to solve my issues (using my phone). Luckily I was able to get FiOS in my area and we switched to that. And WOW. I absolutely loved it. I never had consistent hickups (powercycle about once every 2 weeks or so). I had a bad ass ping (5ms). And the speed was just gorgeous for me (15/5). However I moved and was stuck between AT&T and Comcast. I went with Comcast after my horrific experience with AT&T. I had moments where I would receive a very high ping during nights and consistent hickups. However, Comcast's support was actually pretty good in my experience but coming from Verizon FiOS it was really hard to top off the quality I received from FiOS; I can't talk about Verizon's support since I never had to call them. Now the ping wasn't as good as Verizon's (20ms) but download speed was better. The upload speed however was a bit lower than FiOS and I was more about the upload speed than the download speed and I still am since I like streaming and uploading stufff. Plus if I have over 15mbps for downloading, I'm satisfied.

Now this can all be due to the place I reside in (TX).

P.S Typed this up using my phone's data just so I'm not forced to sign a 1year contract with AT&T. I rather wait over a month (now 2 weeks left) when I move to a place that has FiOS available.


I live in Texas too, San Antonio area. Time Warner isn't that bad...

I pay "Extreme" (up to 30/5 upload Mbps) for the first 12 months $59.99

and then they will rape you after your 1 year discount is finished.
GL HF... YOLO..lololollol.
EvilTeletubby
Profile Blog Joined January 2004
Baltimore, USA22259 Posts
Last Edited: 2012-06-26 00:06:07
June 26 2012 00:05 GMT
#104
On June 25 2012 15:54 ghrur wrote:
Show nested quote +
On June 25 2012 02:18 EvilTeletubby wrote:
On June 25 2012 00:21 ghrur wrote:
Story about Comcast: We had a deal where we SHOULD get 1mb/s internet for X amount per month, set rate, can continue as long as we want. Right? Well, I go on speedtest.net and guess what my DL speed is? 300kb/s. >_> Okay, well, I thought maybe it was just something like clogging or too many people or something. My dad swore it was 1mb/s anyway. Finally, I get him to run speedtest.net, comes out a 300kb/s, and we're both like >_> ripoffs. Call Comcast, and the next day, 1mb/s. WTF! That means they COULD AND SHOULD have given us 1mb/s internet, but they were INTENTIONALLY ripping us off! If it were unintentional, that'd be okay. I can understand too many people on at one time, but to be INTENTIONALLY screwing over your customer on a deal is just upsetting and unethical to me. :/

That said, our Comcast internet has been fine ever since, and we do get at least 1mb/s now. It lags like hell when my parents stream Asian shows and shit, but hey, that's understandable. And most of the Starcraft streams run seamlessly, so I'm content.


Le sigh.

We don't even have bootfiles that go that low. They probably had you power cycle the modem/router or tighten the coax connections and that fixed everything. But thanks for assuming you were "INTENTIONALLY" being ripped off and screwed.

I do like the logic though... because tech support fixed your problem, and quickly too, it was something intentional that we knew about. -_-


Le sigh.

Pretty sure that wasn't the case considering they didn't really have us do anything. And given that my dad's a computer science major, with a master's degree, who works on network development, and has built his own computer before, and understands how the internet works, he would have known if it were something on our end that caused the problem. And I'm quite sure we don't do either of those as we usually power cycle the modem/router when the internet just randomly decides to stop working and our computers can't connect to it at all.

But thanks for assuming I don't know shit and belittling me.


Yes - I was belittling you and I apologize. It was my knee-jerk response to your comment born out of complete ignorance (that we are intentionally and knowingly reducing your bandwidth), along with your ridiculous/comical reaction to the false claim.

My delivery was bad but my point still stands. And the line about your Dad's credentials mean absolutely jack, I'm sorry. If you work on the other side of it, you would be absolutely amazed at how many "network engineers" who call us who have the standby button enabled, the ethernet cable plugged into the wrong port, or who didn't even powercycle correctly. I'm not saying that's what your father did, just that in my experience, HIS experience counts for very little.





Tofu - Glad the tech came out and swapped out the equipment for you. I was in a meeting with my director today and meant to ask him who to contact when our meeting was over, but forgot all about it by the time I was walking out of the conference room. I'll try to follow-up on it tomorrow to ensure the tech put it in for you.
Moderatorhttp://carbonleaf.yuku.com/topic/408/t/So-I-proposed-at-a-Carbon-Leaf-concert.html ***** RIP Geoff
ghrur
Profile Blog Joined May 2009
United States3786 Posts
June 26 2012 00:19 GMT
#105
Fair enough. We were both being a bit arrogant, pretentious, and I was being very presumptive. Sorry about that. I didn't mean to come off like I hated Comcast by any means, nor that I know exactly what happened. It was an assumption on my part in all sense of the word. That said, I do like my internet atm, and I don't think of the company as evil by any means.
darkness overpowering
EvilTeletubby
Profile Blog Joined January 2004
Baltimore, USA22259 Posts
June 26 2012 01:33 GMT
#106
All good, I know I get defensive sometimes. It's hard not to be when you're on the receiving end all the time.
Moderatorhttp://carbonleaf.yuku.com/topic/408/t/So-I-proposed-at-a-Carbon-Leaf-concert.html ***** RIP Geoff
tofucake
Profile Blog Joined October 2009
Hyrule19197 Posts
June 26 2012 02:22 GMT
#107
fix my internet
Liquipediaasante sana squash banana
FlyingToilet
Profile Joined August 2011
United States840 Posts
June 27 2012 03:03 GMT
#108
what is up with comcast? my internet says its fine with ping and dl/ up rate but when i stream or play games its like im watching a slideshow... are they testing the internet servers or something? like verizon did the night before, and why illusion was dropping frames like crazy. Also i would assume destiny uses comcast or something because his stream is dropping mad amount of frames right now, comcast sucks and so does not having fiber optics! :-(
http://justin.tv/flyingtoilet
FlyingToilet
Profile Joined August 2011
United States840 Posts
June 27 2012 04:25 GMT
#109
On June 27 2012 12:03 FlyingToilet wrote:
what is up with comcast? my internet says its fine with ping and dl/ up rate but when i stream or play games its like im watching a slideshow... are they testing the internet servers or something? like verizon did the night before, and why illusion was dropping frames like crazy. Also i would assume destiny uses comcast or something because his stream is dropping mad amount of frames right now, comcast sucks and so does not having fiber optics! :-(

Lmfao my cat chewed and broke my ethernet and i was getting half my bit rate through wifi thinking it was comcasts fault...
http://justin.tv/flyingtoilet
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