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FIXED! Thanks!
+ Show Spoiler [Original OP] +Okay so the other day I decided to upgrade to windows 7, so I burned a DVD for my 32-bit machine, put it in, and started installing windows 7 on top of my C drive where I previously had vista(replacing it). All is well until about 90% completion until we get a power outage for a split second and the computer turns off. I turn it back on, it goes to the 'Windows error recovery' screen asking if I want to boot it up in safe mode, regular, last known working setup, etc. I click normal then go to the 'Starting Windows' screen with that bright coloured windows flag thingy, then screen changes to a blue backgroung, says 'Setup is starting services', then my computer restarts shortly after. I still have the DVD in the drive but it won't finish the installation. I press F9 to do the hardware check and it confirms my processor, RAM, DVD drive, etc is working. I went in to the BIOS and changed the boot order so that my DVD drive is the first thing to check, but it skips it(doesn't find a DVD, missing drivers now or something maybe?) anmd goes straight to my harddrive where it finds my 90% installed windows 7 and tries to continue on with, where I get the 'Setup is starting services' screen then have it restart and get the same message again. I re-burned the DVD on my brothers computer to make sure it's not a problem with the DVD, but it's not, because I can use this DVD to install windows 7 on my other brothers computer. On startup I can press ESC to enter boot setup, where it asks whether I want to boot from my DVD drive or HDD. I've tried both but nothiing changes. I can press F10 to enter setup config, but nothing looks unusual there either. I've looked around online and some of the stuff I find either a) I've tried, did nothing. b) was a diff OS or hardware or something, I'm not getting the exact same problem c) is way over my head or something else. So what do you guys think? Could it be that I don't have drivers for my DVD drive anymore and thats why its not picking up my windows 7 DVD? I did the system hardware check and it appeared successful there though. Am I supposed to try to wipe my harddrive again of the half finished windows 7 install and see if that does anything? I've spent countless hours trying to figure this out and its starting to look like I need a hand. I can't really afford to take it in to get somneone else to do it for me or else I would. Any ideas? + Show Spoiler [specs] +Intel quad core dual processer Q6600 @2.4GH
3 GB RAM
ATi radeon 5770
uhhh what else is there?
 
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To be completely clear, you're doing a clean install, not an upgrade over the top of a vista installation, right?You have all your files backed up somewhere? If so I'd just restart the install from the beginning.
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Yes clean install, just overtop of my C drive. I chose custom(new) install. I can't find out how to redo the install. It won't pick up my DVD to boot from
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I know it sounds ludacris, but disable legacy USBsupport in BIOS and physically disconnect any floppy as well as disable your floppy drive in BIOS.
Both of these have been known to freeze W7 installs, and theres really no reason to not try them.
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Dude, just buy a computer. Things are like 15$
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I've been trying to do this as well to a new laptop, but for some reason I can't find my C: drive instead. :[
It says that theres no drivers for my C: drive when there is.
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So basically it's acting as if there is nothing in the DVD drive? i.e. you spam select boot source key, select CD/DVD drive, and it just continues like nothing happened? Just for process of elimination, can you try "installing", say, from a Windows XP disc and see if that works? It's strange that the BIOS says the DVD is working, and the computer isn't booting from disc.
On August 03 2010 04:10 ShoCkeyy wrote:
I've been trying to do this as well to a new laptop, but for some reason I can't find my C: drive instead. :[
It says that theres no drivers for my C: drive when there is.
Perhaps you meant that you simply could not see the C: drive? If so, worry not--the installation will automatically format a C: drive as long as you have an available partition (could be empty, hence no C: drive) to install it to.
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Grob is there by any chance a different boot agent that is ignoring your bios boot device priority?
(Intel Boot Agent for example)
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On August 03 2010 04:20 hofodomo wrote:
(could be empty, hence no C: drive) to install it to.
This.
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Try this to see if your DVD drive and DVD are both working:
Open up your case and unplug your hard drive completely. Then try booting from the Windows DVD. If the DVD is working, it will start up and load files, etc., until it gets to the screen where you have to pick a location to install Windows, at which point you'll have to turn it off since there's nowhere to install.
If it's not working from the DVD, then it'll just say "no boot media," and you won't have to waste time with it partially starting up from the semi-installed Windows on the hard drive. This should help you to try a bunch of different options with better time efficiency, and then whenever you do get it working just plug the hard drive back in and start from the top.
On another note, if you have a 4GB or larger USB drive, you can put Windows 7 on the USB and install that way. If you've purchased your copy legally from Microsoft, they supply a tool that will format your USB drive properly and put Windows 7 on it automatically. If you've acquired your copy through alternative means, you can either use command prompt commands (google for instructions) or an iso management program to format it properly.
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Croatia9498 Posts
Sorry to deter from your original post, but I was just wondering is that new Tech Support forum supposed to cater to these kind of threads or is that forum specifically for SC2 tech problems?
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On August 03 2010 03:27 Pawsom wrote:
I know it sounds ludacris, but disable legacy USBsupport in BIOS and physically disconnect any floppy as well as disable your floppy drive in BIOS.
Both of these have been known to freeze W7 installs, and theres really no reason to not try them.
I didnt see the option to disable legacy USBsupport in my BIOs. I also don't have a floppy drive.
On August 03 2010 04:20 hofodomo wrote:So basically it's acting as if there is nothing in the DVD drive? i.e. you spam select boot source key, select CD/DVD drive, and it just continues like nothing happened? Just for process of elimination, can you try "installing", say, from a Windows XP disc and see if that works? It's strange that the BIOS says the DVD is working, and the computer isn't booting from disc. Show nested quote +On August 03 2010 04:10 ShoCkeyy wrote:
I've been trying to do this as well to a new laptop, but for some reason I can't find my C: drive instead. :[
It says that theres no drivers for my C: drive when there is.
On August 03 2010 05:18 QuothTheRaven wrote:
Try this to see if your DVD drive and DVD are both working:
Open up your case and unplug your hard drive completely. Then try booting from the Windows DVD. If the DVD is working, it will start up and load files, etc., until it gets to the screen where you have to pick a location to install Windows, at which point you'll have to turn it off since there's nowhere to install.
If it's not working from the DVD, then it'll just say "no boot media," and you won't have to waste time with it partially starting up from the semi-installed Windows on the hard drive. This should help you to try a bunch of different options with better time efficiency, and then whenever you do get it working just plug the hard drive back in and start from the top.
On another note, if you have a 4GB or larger USB drive, you can put Windows 7 on the USB and install that way. If you've purchased your copy legally from Microsoft, they supply a tool that will format your USB drive properly and put Windows 7 on it automatically. If you've acquired your copy through alternative means, you can either use command prompt commands (google for instructions) or an iso management program to format it properly.
I actually just bought a 4GB USB drive, so I might try this. In the BIOS is says my 4 boot options are DVD, HDD, floppy, and from the network. Can it still boot from my USB possibly? My windows 7 copy is from MSDN, so it is legitimate. I have a "key" to verify my windows during the trail period. I'll try throwing it on my USB and seeing if that gives me anything.
Thanks for suggestions guys. Please keep them coming, I haven't got it working yet!
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On August 03 2010 13:00 Grobyc wrote:
I actually just bought a 4GB USB drive, so I might try this. In the BIOS is says my 4 boot options are DVD, HDD, floppy, and from the network. Can it still boot from my USB possibly? My windows 7 copy is from MSDN, so it is legitimate. I have a "key" to verify my windows during the trail period. I'll try throwing it on my USB and seeing if that gives me anything.
Thanks for suggestions guys. Please keep them coming, I haven't got it working yet!
Some newer motherboards will have an option that says "USB" in addition the the ones you listed, but yours apparently doesn't.
This isn't a problem, though. Set first boot device to "hard drive." Then, go into hard drive priority, and listed among the "hard drives" you will see your USB drive. Set the USB to the first of the hard drives to boot from, and you're good to go.
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Ahhhh I got it working! It turns out it was somehow the DVD still. I used MagicISO to burn the initial CD from the ISO file, but I think it just put the ISO file on the DVD and burned it, instead of actually burning the ISO file TO the DVD... ? Anyway, I used ImageBurn and re-burned the DVD and set my boot priority to my DVD drive. I had my HDD unplugged initially when it worked, so when it asked me what drive I want to write the OS to nothing showed up even after plugging it in and pressing refresh. But after turning off my comp, plugging it in, then booting from the DVD it worked. Overall probably my stupidity, but I've never burned a DVD before this week =/
Thanks for all the help and advice, currently installing Windows 7 :D
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EPT
