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[H] internet connectivity

Blogs > konadora
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konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
January 30 2010 15:36 GMT
#1
I got a WRT160N v3 a few weeks ago after deciding to do away with WRT54G v9 (it had some conflict issues with me losing connectivity whenever my sister turns on her comp and stuff). It was perfectly fine until a few days ago.

After I had done the following (not sure if it's related though):
Removed AVG
Installed NOD (another anti-virus software)

I started losing connectivity like MAD. I spent 3 hours trying to get my connection up today morning (almost 14 hours ago) before giving up and going on to do my photoshoot at a cosplay event (hence having to miss today's WL games). I'll upload the photos later if my connection gets more stable.

Anyway, the main problem is that even though it says i'm connected at the taskbar (it says, 'Currently connected to: Home Network - Local and Internet), I couldn't access any sites and it just said that I failed to connect to the DNS or something. I had to do a system restore thrice + go through a lot of procedures on the websites (which I was able to load after refreshing like 30 times in an hour) before it got somewhat stable. Right now it's a bit fine, and the errors are appearing less frequently. Maybe once every 30 minutes to an hour. Is there any way to fix this?

I'm using Vista 64-bit.

POGGERS
Garnet
Profile Blog Joined February 2006
Vietnam9023 Posts
January 30 2010 15:42 GMT
#2
I always call my ISP when this happens.
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
January 30 2010 15:46 GMT
#3
Another thing to add is that my sister and my dad (who are connected to the same router, wired) have no problem with this. My sis is using Vista 32-bit, Dad's using XP.
POGGERS
ammeL
Profile Joined August 2009
United States211 Posts
January 30 2010 16:22 GMT
#4
First, don't use Vista - everyone knows that's the shittiest OS ever created.

Now, ask for DNS errors, it has to be a conflict in one of two areas. 1) Your ISP provides you the DNS, so if something is wrong on their end concerning that, there's nothing you can do. However, that brings me to the second area of possible conflict: that same DNS has to be 'routed' throught your router (for lack of better words), and if it's not feeding through correctly, that's a possible reason for your intermittent connection as I understand it. To fix this, I would suggest the update to the lates firmware of your router.

Besides those two things which I would assume are the main issues, you can try some of these things as well:
1) Power cycle your cable modem (or do you have DSL?), at any rate, power cycle the modem.
2) When you power cycle it, you must unplug the router as well. During the power cycling process you should turn your computer off, too.
3) Since you're receiving an intermittent connection, I'm interested to know the "status" of your connectivity, for instance: Go to your local area network, right click, and go to Status. What IP address are you receiving?

It's a network problem, there could be so many things going wrong; not to mention, vista just sucks anyways. However, unable to retrieve a DNS sounds like a problem from your ISP's end but the things I suggested could help as well. There's other things you could do, but I feel like you should try these out for now.
Those who criticize our generation forget who raised it.
ammeL
Profile Joined August 2009
United States211 Posts
January 30 2010 16:24 GMT
#5
Oh, BUT, I forgot to mention possibly the most important thing:

We need to know if it ACTUALLY is your router. So, what you need to do is do a direct connect (don't use the router) and see if the internet works. If it does, then it IS the router. If it still doesn't work and you have the DNS problem, then it's obviously your ISP.
Those who criticize our generation forget who raised it.
Daigomi
Profile Blog Joined May 2006
South Africa4316 Posts
Last Edited: 2010-01-30 16:29:25
January 30 2010 16:26 GMT
#6
If I had to guess your DHCP isn't working on the new router, or there's something wrong with your gateway/DNS server setup on your pc.

Find out what the local IP is for your router, then setup your own IP (v4) address as follows:

(if router is 10.0.0.1)

IP: 10.0.0.X (router IP except for X = something between 2-255)
Subnet mask: 255.255.255.0
Gateway: 10.0.0.1 (router IP)
DNS: 10.0.0.1 (router IP)

If other people can successfully connect to the internet, then it's most likely a problem on your computer, and this seems like the most obvious cause. If this fixes your internet, but you'd prefer to keep your IP on autodetect, then you'll have to set up a DHCP server on the router.

EDIT: Also, obviously change the IP address of the adapter you're using. If you're connecting through wireless, make the changes there.

Also, the fact that you don't stay disconnected seems weird. Maybe if you are using wireless you get disconnect issues along with bad dhcp?
Moderator
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
Last Edited: 2010-01-30 16:32:26
January 30 2010 16:31 GMT
#7
@ammeL:
I can't upgrade to 7 because of the lack of $$$, or downgrade to XP because there are some stuff I like to keep.

I did power cycling numerous amount of times, but that didn't seem to really help at all. After I did a system restore, my IP is now back to self-implemented IP (because I had to port-forward). Before the system restore, I tried both automatic-DNS/IP and self-implemented ones, both which failed miserably (although the automatic one did seem to work a bit better). I'll do a direct connect if this problem happens again though (so far, connected for two hours and working fine).

Thanks for the lengthy help and advice! Will try to upgrade to 7 ASAP >_>
POGGERS
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
Last Edited: 2010-01-30 16:41:31
January 30 2010 16:35 GMT
#8
@Daigomi:
As I mentioned in my above post, I tried connecting with both IP v4 set up personally and automatically set. Both didn't really help.

When I returned home, I did a system restore (and hence, back to personally-set-up IP v4 address), as well as power cycling + re-pluging all the cables. Now it seems to work fine so far (although in the beginning it still happened for like 30 minutes).

Edit: Also, I use a wired connection, not wireless.
POGGERS
justiceknight
Profile Blog Joined May 2008
Singapore5741 Posts
January 30 2010 16:40 GMT
#9
i am suffering the same shit as u,my wirelesss network suddenly disappear and i have to use my modem connect directly.
pheer
Profile Blog Joined July 2004
5391 Posts
January 30 2010 17:50 GMT
#10
kona, I thought this all got fixed, have you tried uninstalling NOD yet... also try setting your DNS to OpenDNS instead of your router. The primary/secondary DNS servers are: 208.67.222.222 and 208.67.220.220 -- I have been using these for a year and they are very reliable
Moderator
mmp
Profile Blog Joined April 2009
United States2130 Posts
Last Edited: 2010-01-30 18:04:55
January 30 2010 18:01 GMT
#11
Not sure why you're not getting a DNS from your router (while the rest of your family is), but you can enter in one of your own choice.

Pick one with the shortest TTL (sorry they're all American):
http://en.wikipedia.org/wiki/Root_nameserver
I (λ (foo) (and (<3 foo) ( T_T foo) (RAGE foo) )) Starcraft
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
January 30 2010 18:09 GMT
#12
yeah I uninstalled NOD, now I am without anti-virus. Oh lordy.

I'll try those two DNS servers.
POGGERS
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
Last Edited: 2010-01-30 18:25:42
January 30 2010 18:11 GMT
#13
Also getting this error:

The connection was reset

The connection to the server was reset while the page was loading.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
POGGERS
Wotans_Fire
Profile Blog Joined November 2008
United Kingdom294 Posts
January 30 2010 18:26 GMT
#14
Well not sure if its been mentioned, but I think I had the same problem as you when my mother turns on her computer for some reason. I turned off ipv6 and set up a static ipv4 address, I still get disconnect when she turns it on, but it comes back after a few minutes.
"OMG this is pivotal!" ~ Tasteless "Indeed" ~ Artosis
Patriot.dlk
Profile Blog Joined October 2004
Sweden5462 Posts
January 30 2010 19:35 GMT
#15
I have Netgear WNR834Bv2 and I often suffer from network problems.

Using XP pro 32 on my desktop and on my girlfriends laptop, my laptop runs windows 7 pro 64. When a laptop is turned on the desktop sometimes loses connection for 5-10 minutes.

My point basically being that this feels like a common problem
Soledad
Profile Joined January 2010
United States37 Posts
January 30 2010 21:40 GMT
#16
r u using wired or wireless connection? try resetting your modem. might be a firmware issue, try upgrading your firmware (192.168.1.1 is usually router, 192.168.0.1 usually modem, admin/admin is user/pass)

also, NOD 32 FTW FUCK YEAH i have the cracked version though ahahha
ㅋㄲㅈㅁ
writer22816
Profile Blog Joined September 2008
United States5775 Posts
January 30 2010 23:54 GMT
#17
On January 31 2010 01:22 ammeL wrote:
First, don't use Vista - everyone knows that's the shittiest OS ever created.


... No

kona have you set your device to automatically look for ip address/dns/gateway? Because if not, you might want to try that
8/4/12 never forget, never forgive.
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
January 31 2010 01:04 GMT
#18
On January 31 2010 08:54 writer22816 wrote:
Show nested quote +
On January 31 2010 01:22 ammeL wrote:
First, don't use Vista - everyone knows that's the shittiest OS ever created.


... No

kona have you set your device to automatically look for ip address/dns/gateway? Because if not, you might want to try that

you mean at the properties settings?
POGGERS
Mystlord *
Profile Blog Joined July 2008
United States10264 Posts
January 31 2010 02:04 GMT
#19
Why are you doing system restores? O_O

First thing to do is to plug your computer straight into your modem. If your computer is still screwed in terms of internet, then it's an ISP problem, and you should call them. Otherwise, report back
It is impossible to be a citizen if you don't make an effort to understand the most basic activities of your government. It is very difficult to thrive in an increasingly competitive world if you're a nation of doods.
writer22816
Profile Blog Joined September 2008
United States5775 Posts
January 31 2010 02:53 GMT
#20
On January 31 2010 10:04 konadora wrote:
Show nested quote +
On January 31 2010 08:54 writer22816 wrote:
On January 31 2010 01:22 ammeL wrote:
First, don't use Vista - everyone knows that's the shittiest OS ever created.


... No

kona have you set your device to automatically look for ip address/dns/gateway? Because if not, you might want to try that

you mean at the properties settings?


Go to network connections. right click your internet connection, properties

click on IPv4, properties
8/4/12 never forget, never forgive.
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
January 31 2010 03:24 GMT
#21
On January 31 2010 11:53 writer22816 wrote:
Show nested quote +
On January 31 2010 10:04 konadora wrote:
On January 31 2010 08:54 writer22816 wrote:
On January 31 2010 01:22 ammeL wrote:
First, don't use Vista - everyone knows that's the shittiest OS ever created.


... No

kona have you set your device to automatically look for ip address/dns/gateway? Because if not, you might want to try that

you mean at the properties settings?


Go to network connections. right click your internet connection, properties

click on IPv4, properties

Mine is "Use the following blahblah"
POGGERS
writer22816
Profile Blog Joined September 2008
United States5775 Posts
Last Edited: 2010-01-31 04:03:13
January 31 2010 04:02 GMT
#22
On January 31 2010 12:24 konadora wrote:
Show nested quote +
On January 31 2010 11:53 writer22816 wrote:
On January 31 2010 10:04 konadora wrote:
On January 31 2010 08:54 writer22816 wrote:
On January 31 2010 01:22 ammeL wrote:
First, don't use Vista - everyone knows that's the shittiest OS ever created.


... No

kona have you set your device to automatically look for ip address/dns/gateway? Because if not, you might want to try that

you mean at the properties settings?


Go to network connections. right click your internet connection, properties

click on IPv4, properties

Mine is "Use the following blahblah"


You mean you're not set to automatically obtaining an IP address/DNS?

That could be problematic, especially if you set it to the IP/DNS of your previous router.

Try changing it back to "automatically obtain IP/DNS" and see if it works.
8/4/12 never forget, never forgive.
konadora *
Profile Blog Joined February 2009
Singapore66201 Posts
January 31 2010 12:41 GMT
#23
I think I finally found the problem, it was some adware that was attached to firefox called 'zwunzi'

I can't seem to remove it though -_-
POGGERS
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