Cant access Microsoft sites

andiCR

Costa Rica2273 Posts

October 29 2009 17:58 GMT

For whatever reason, i am not able to access anny Microsoft sitess (MSDN, Office, etc) from my Netbook. My netbook model is MSI WIND U120. I bought this pc about 6 months ago and since then i have not been able to access the sites. I was reading through google, and apparently Microsoft had a problem with MSI because the netbooks where being released with XP instead of with Vista, and had some kind of problems.
I cant find that link now though.

Has anyone read somehting about this? Is it even possible to ban MAC addresses from sites? (I can access MS sites from the computer besides me). Is there a way my own computer is banning the site? (like, on the hosts file have an invalid ip... but not the hosts file, already checked it)

mucker

United States1120 Posts

October 29 2009 18:14 GMT

if you ping the sites on the netbook do they resolve the same ips as on the other computer?

andiCR

Costa Rica2273 Posts

October 29 2009 19:09 GMT

From netbook:
> ping www.microsoft.com
Ping request could not find host www.microsoft.com. Please check the name and try again.

hmm.. i pinged with another computer, and it gave me the ip address of microsoft website

If i type http://207.46.192.254 it works... but doesnt seem to load images. :S Images probably hosted on another website which is translating to an invalid ip perhaps?

Badjas

Netherlands2038 Posts

October 29 2009 20:21 GMT

No it's because the images probably have absolute reference meaning they need a dns resolve as well. Other sites do work? Perhaps set a second DNS server to a public one, that will be able to resolve those missing domain names.

andiCR

Costa Rica2273 Posts

October 29 2009 20:38 GMT

On October 30 2009 05:21 Badjas wrote:
No it's because the images probably have absolute reference meaning they need a dns resolve as well.

Yeah, thats what i meant actually. Thanks for rephrasing though.

On October 30 2009 05:21 Badjas wrote:
Other sites do work? Perhaps set a second DNS server to a public one, that will be able to resolve those missing domain names.

hmm.. now how would i do that :O

pheer

5398 Posts

October 29 2009 21:13 GMT

You either have the "DownAndUp.B" virus, or a variant of the Conflicker Worm.

Download and run these, with a reboot between each one:
http://www.symantec.com/content/en/us/global/removal_tool/threat_writeups/D.exe

http://www.bdtools.net/download/dcleaner.zip
(or if you are on a network with many infected computers, get the network version - http://www.bdtools.net/download/dcleaner.zip)

I had this worm on my laptop.
You get it from plugging in an infected USB drive or through email/websites.

Next... (important -- you should have access to microsoft.com by now) run the malicious software removal tool to be extra safe:
http://www.microsoft.com/security/malwareremove/default.aspx

note... if you still can't get on microsoft.com after the first 2 fixes then you NEED to download the microsoft malicious removal tool from A DIFFERENT computer and run it on your infected computer.

But don't plug any USB drives into the OTHER computer if you already plugged the USB drive into YOUR computer or you will infect the OTHER computer before you can download the tool!!!!!