EPTOn May 18 2013 09:23 ToD wrote:
anyone knows how long it takes to receive the hoodie ?
anyone knows how long it takes to receive the hoodie ?
Couple of weeks for me.
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Grovbolle
Denmark3813 Posts
Couple of weeks for me. | ||
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Grovbolle
Denmark3813 Posts
On May 18 2013 08:45 Lonyo wrote: Any plans to work with Korean teams to offer Korean team merchandise since you have people in KR for Proleague? I also want this to happen  | ||
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Noremack.cm
Australia91 Posts
Would really love to pick up a hoody + shirt, however the shipping is going to cost around 60$. | ||
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Farehnheit
Canada42 Posts
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mechengineer123
Ukraine711 Posts
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plated.rawr
Norway1676 Posts
I like the touch-ups! I kinda want that key cap... | ||
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Passion
Netherlands1486 Posts
2. Returning goods for a refund. All goods purchased from the TeamLiquid European store can be returned for a refund of the purchase fee within 7 working days after the delivery. A reason for the return is not necessary (you can return the goods just because you don't like them). The customer in that case is to pay the shipping from the delivery address back to TeamLiquid's distribution facility. The shipping charge for the initial delivery does not get refunded. -> as far as I know, the retailer is obliged to cover all shipping costs. I'd recommend having a second look at all of this. | ||
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cocosoft
Sweden1068 Posts
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llIH
Norway2147 Posts
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LawnMower
Sweden557 Posts
On May 18 2013 18:49 Darkchild wrote: Please sell team jerseys. I want to rock a Hero/Taeja jersey. Oh that would be awsome! Also would get a TLO one! | ||
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Grovbolle
Denmark3813 Posts
On May 18 2013 19:55 Passion wrote: Browsed a bit through the return policy, and a number of things seem to be in conflict with European law. For example: 2. Returning goods for a refund. All goods purchased from the TeamLiquid European store can be returned for a refund of the purchase fee within 7 working days after the delivery. A reason for the return is not necessary (you can return the goods just because you don't like them). The customer in that case is to pay the shipping from the delivery address back to TeamLiquid's distribution facility. The shipping charge for the initial delivery does not get refunded. -> as far as I know, the retailer is obliged to cover all shipping costs. I'd recommend having a second look at all of this. No. They aren't obliged to pay return shipping. | ||
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Trizz
Netherlands1322 Posts
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Typhoon1789
Australia292 Posts
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Tabashi
Belgium129 Posts
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Anonymous_Coward
United Kingdom1347 Posts
On May 18 2013 20:55 Grovbolle wrote: No. They aren't obliged to pay return shipping. You're right about this. the cost to send the product back should be paid by the customer, however this isn't what the TL store says, it says the initial delivery charge isn't refunded, which is a violation of EU distance selling regulations. It also doesn't follow UK DSRs, and I think their EU store is based in the UK? | ||
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emanresU
Germany393 Posts
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havok55
United States276 Posts
Also I will pay 800 bajillion dollars for the CJ cardigan. | ||
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Grovbolle
Denmark3813 Posts
On May 19 2013 00:29 Anonymous_Coward wrote: You're right about this. the cost to send the product back should be paid by the customer, however this isn't what the TL store says, it says the initial delivery charge isn't refunded, which is a violation of EU distance selling regulations. It also doesn't follow UK DSRs, and I think their EU store is based in the UK? You might be right about this. Hopefully someone can pitch in who knows uk/eu law | ||
Plexa
Aotearoa39261 Posts
It shouldn't take longer than 4 weeks to arrive anywhere in the EU. Normally shipping takes less time than that. On May 18 2013 16:47 Daudr wrote: Is the Liquid Rising poster no longer free for those who bought the documentary? I never redeemed the offer and it is now showing a price tag of €4. It should be free for those who donated to the documentary. In fact, it should be impossible to add to your cart without donating to liquid rising. Make sure you have associated your TL account with the receipt of your donation (PM me if you are having trouble with this). On May 18 2013 21:41 Trizz wrote: I get an error trying to add the Liquid Rising poster to my chart, any idea why? If you haven't contributed to Liquid Rising then you won't be able to add the item to your cart. If you have contributed to Liquid Rising follow the instructions above On May 18 2013 18:17 USvBleakill wrote: This is because the Razer products we do sell are physically stored at our distribution warehouses. Adding Razer gear to our store would mean that we would need to order in items to our distribution warehouses for sale from there. Presently, we don't think this is something that we should be doing with the store right now. Nice shop! But i have a question: Why isn´t there more razer stuff besides the mousepad at the store? It´s such a common question on streams which equipment the players use and wouldnt it be cool if they could say: "i use xy and in the stream discription is a link to buy it in the TL store if you want to support us and razer". It could be a nice feature for the store too to make a note at the product "used by Teaja, Hero....." and maybe it could be good data to show Razer "Guys you are selling x more products because of you sponsoreship". | ||
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UNeeK
United States237 Posts
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