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5780x1080 two PC's Capture card issue

Forum Index > Tech Support
Post a Reply
Hajimoto
Profile Joined December 2014
United States5 Posts
December 18 2014 11:21 GMT
#1
Hello guys,

I have an issue that needs some help as it relates to a 2 PC capture card setup. Please note that pertinent components being provided with LINKS to a NEWEGG product listing that contains all specification data. The LINKS provided are not intended as fanboi product/company placement.

PC #1 Gaming Rig: 4790K 16GB RAM @ 4.8GHZ WIN 8.1 64 PRO GTX 980 3 ACER 27" MONITORS in surround configuration @ 5760x1080.

PC #2 Streaming Rig: I7-920 @ 4.5GHZ 12GB RAM WIN 7 64 ULT GTX 660Ti and Avermedia Live Gamer HD C985 Capture Card .
I can stream without issue on a single monitor by simply cloning (combine) main screen to one of the other ports as the input to the C985. Once the gaming rig is set up in surround mode (3 screens) and I try to send the video feed from the center monitor to the C985 using a splitter, i have issues.

The HDMI Splitter with only the center monitor attached to port #1, works fine, but and as soon as I introduce the HMDI cable from the C985 to the HDMI splitter, I get a black screen on the center monitor. After a few mins the monitor will eventually will power off due to no signal.

I tried a DVI Splitter and again, as long as the center screen is the only thing plugged in, no issue, as soon as I plug the cable to the C985, I lose video to the center screen, goes black.

The current GTX 980 port usage is as follows:

[image loading]


Am I over looking something simple/basic here? Please let me know if you need more information or need me to confirm anything in your attempt to help me.

Thanks in advance.
Hajimoto
To err is human, but to blame someone else is even MORE human.
Cyro
Profile Blog Joined June 2011
United Kingdom20326 Posts
December 18 2014 11:32 GMT
#2
Can you try with displayport? I dunno what else to suggest
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
Hajimoto
Profile Joined December 2014
United States5 Posts
December 18 2014 11:44 GMT
#3
On December 18 2014 20:32 Cyro wrote:
Can you try with displayport? I dunno what else to suggest


For the record, I only used the DVI for the center because it appears that the DVI port is priority during boot up/POST, so the POST data displays on the center screen. I will try the swap to display port that feeds the center monitor and report accordingly.
To err is human, but to blame someone else is even MORE human.
Cyro
Profile Blog Joined June 2011
United Kingdom20326 Posts
December 19 2014 08:28 GMT
#4
bump

if nobody else replies here and stuff doesn't work, try the forum at www.obsproject.com (but link thread here, i'm curious)
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
Hajimoto
Profile Joined December 2014
United States5 Posts
December 19 2014 15:49 GMT
#5
On December 18 2014 20:32 Cyro wrote:
Can you try with displayport? I dunno what else to suggest


SOLVED

I disconnected all cables and started clean with a single monitor connected to the DVI port.
I quickly realised that you must have the Nvidia Control Panel (NCP) to "CONTROL PANEL/CONFIGURE SURROUND" while plugging and unplugging monitors else your results are hit or miss.

I plugged both monitors in the DVI splitter and then plugged the DVI splitter in and the NCP detected it. Once I had a single monitor split working the rest was cake.

Thanks for the help Cyro

PS - I simultaneously posted my issue on OBS forums perviously


To err is human, but to blame someone else is even MORE human.
Cyro
Profile Blog Joined June 2011
United Kingdom20326 Posts
December 19 2014 16:15 GMT
#6
Nice, gj :D
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
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