EPTBefore you do that, try this software: http://www.resplendence.com/whocrashed/
You have to click somewhere and it'll read Windows logs about your latest BSOD and tell you something about which driver was the cause in the report it generates.
Simple Questions Simple Answers - Page 300
| Forum Index > Tech Support |
|
Ropid
Germany3557 Posts
Before you do that, try this software: http://www.resplendence.com/whocrashed/ You have to click somewhere and it'll read Windows logs about your latest BSOD and tell you something about which driver was the cause in the report it generates. | ||
|
sinfinite
United States32 Posts
On April 04 2013 04:18 Ropid wrote: You could try memtest86 (http://www.memtest86.com/). It has installation programs to put it on a USB stick or burn a CD, then you'll have to boot from that. It definitely often finds errors the Windows version does not find. Before you do that, try this software: http://www.resplendence.com/whocrashed/ You have to click somewhere and it'll read Windows logs about your latest BSOD and tell you something about which driver was the cause in the report it generates. I'm running memtest right now and will run the other after if no problems are found. | ||
|
TelperionKaadu
United States3 Posts
| ||
|
Ropid
Germany3557 Posts
The white noise on the audio cable stays constant no matter what you do on the Windows volume control. This means, if you turn the Windows volume up, the white noise does not get louder. The volume control on your speakers or your headphone cable does not behave like that. If you turn the volume adjustment on the headphones down, you will dampen the white noise. So if you currently have 10 % volume in Windows and put that to 100 %, and then use the knob on your speakers to get the same volume as before, you will have reduced the white noise ten-fold and won't be able to hear it anymore. | ||
|
GolemMadness
Canada11044 Posts
On April 03 2013 20:59 Blaec wrote: They are all really terrible. Learn to build a computer yourself (its really easy, just lego with more expensive parts) or find another company that makes decent premades. What would the price difference be on a decent one if I were to make it myself compared to something like those? | ||
|
Myrmidon
United States9452 Posts
On April 04 2013 06:33 GolemMadness wrote: What would the price difference be on a decent one if I were to make it myself compared to something like those? It's mostly that the configurations don't make sense for what you're wanting to do, so you'd be paying way extra for stuff you don't need. They're only say 10% or so over the cost of parts (for somebody like you or me buying single-unit quantities). | ||
|
URfavHO
United States514 Posts
| ||
|
pestilenz
Denmark379 Posts
| ||
|
Pwnzer
United States617 Posts
| ||
|
sinfinite
United States32 Posts
On April 04 2013 04:08 sinfinite wrote: I was wondering if anyone could help me take a look at my BSOD .dmp and see if it was hardware or software related - I just upgraded my graphics card about a week ago, and this was the first BSOD I got. I am on the beta drivers (to fix another problem) from Radeon, so I'm not sure if that would do anything. MOBO: + Show Spoiler + http://www.amazon.com/DX58SO2-Desktop-Motherboard-Intel-Chipset/dp/B004IPNTO2/ref=sr_1_1?s=electronics&ie=UTF8&qid=1365016049&sr=1-1&keywords=dx58so2 CPU: i7 990x + Show Spoiler + http://www.amazon.com/Intel-Core-i7-990X-Extreme-Processor/dp/B004NRQDQQ/ref=sr_1_1?s=electronics&ie=UTF8&qid=1365016021&sr=1-1&keywords=990x GPU: MSI HD 7870 + Show Spoiler + http://www.amazon.com/MSI-Express-Graphics-R7870-2GD5T-OC/dp/B00BANKXFI/ref=sr_1_2?s=electronics&ie=UTF8&qid=1365015994&sr=1-2&keywords=msi+7870 RAM: 4x4GB Kingston + Show Spoiler + http://www.amazon.com/Kingston-Technology-Modules-KHX1600C9D3K4-16GX/dp/B0033BTACM The BSOD was labeled "Memory Management" I've checked my memory through windows memory diagnostics and there were no problems found. + Show Spoiler + MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041201, The subtype of the bugcheck. Arg2: fffff680007770b0 Arg3: d8600081d5e15867 Arg4: fffffa800ce18cb0 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_41201 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: dota.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff800030e7abe to fffff8000308bc40 STACK_TEXT: fffff880`0388e9b8 fffff800`030e7abe : 00000000`0000001a 00000000`00041201 fffff680`007770b0 d8600081`d5e15867 : nt!KeBugCheckEx fffff880`0388e9c0 fffff800`03056b91 : fffff880`0388ea10 fffff800`033aac9e 00000000`00000000 d8600081`d5e15867 : nt! ?? ::FNODOBFM::`string'+0x13702 fffff880`0388ea00 fffff800`0305682a : fffffa80`0ce18cb0 fffffa80`11939b30 fffffa80`11939b30 00000000`eee16000 : nt!MiQueryAddressState+0x2b1 fffff880`0388ea50 fffff800`03368c74 : fffff880`00000004 00000000`eee17000 fffffa80`0ce18cb0 fffff800`0308ed9f : nt!MiQueryAddressSpan+0xaa fffff880`0388eac0 fffff800`0308aed3 : ffffffff`ffffffff fffffa80`0f965b50 00000000`73fd2450 00000000`0025df38 : nt!NtQueryVirtualMemory+0x382 fffff880`0388ebb0 00000000`778d154a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0025df18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x778d154a STACK_COMMAND: kb FOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+13702 fffff800`030e7abe cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+13702 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 50e79935 FAILURE_BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13702 BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13702 Followup: MachineOwner In regards to my BSOD, I ran memtest, nothing came up and the whocrashed couldn't determine the drivers involved. I don't know if I should return my graphics card or downgrade drivers. Still not sure whether it's software or hardware related. | ||
|
Mysticesper
United States1183 Posts
At least in my laptop with similar problems, memtest didn't discover a problem till the second time I ran it, and even then, it was on the second cycle through. I still technically need to run it again with only the "suspected" stick, which was in the 18gb range, so hopefully it's just the ram in slot 3  | ||
|
Craton
United States17303 Posts
I'm pretty sure I'm gonna have to RMA it (it's 2.5 months old from ASUS). | ||
|
Cyro
United Kingdom20345 Posts
| ||
|
Craton
United States17303 Posts
What should I try? | ||
|
Cyro
United Kingdom20345 Posts
Downclock your GPU, see if that 'fixes' the issue. If that doesn't, raise the voltage to the max (in the software, of course, which is limited so as to prevent you from raising it to anything substantial), downclock even, see if it reduces the artifacts at all. Basically if downclocking or overvolting reduces the artifacting, that's a sign of the GPU. You first need to see where exactly the issue is, artifacts is just a manifestation of instability, and instability can come from anything. Artifacting is generally the GPU but you can never 100% attach a particular manifestation of instability to a particular cause every time (although artifacting is pretty much always gpu...). If it's within 30 days you'd go with the seller, not manufacturer. Manufacturer is basically last resort (just generally resellers have only a 30 day return policy). Could also be the power supply. But one thing at a time. Belial suggested overvolting but that might not be covered in warranty etc. I can't see somebody voiding warranty because you underclocked a gpu though | ||
|
Craton
United States17303 Posts
| ||
|
Ropid
Germany3557 Posts
You could try a different slot on your motherboard to see if it's perhaps the motherboard and graphics card having problems only in its current slot. | ||
|
Craton
United States17303 Posts
In any event, does ASUS have a convenient way to start an RMA online? It seems like you either fill out a help ticket for 'advice fixing the problem' with every detail about your hardware (down to serials on RAM) or you call them? | ||
|
Cyro
United Kingdom20345 Posts
Aren't graphics cards always supposed to go in the primary slot first? They're also supposed to work, and you probably have a second slot that would not have significantly lower performance due to pcie bandwidth | ||
|
waffling1
599 Posts
I bought a new Mobo and CPU. My windows 7 on my hard drive is still running and functional. Some settings got changed, and the action center has no updates. It now tells me I need to install a "windows update software" in order to enable checking for automatic updates. I had bought an OEM windows 7 license. If I allow my windows to install this "windows update software", will it detect that I have a new machine and then cause problems, like not letting me run windows any longer, or continually have a warning that it's not genuine or start blocking programs? I'm not sure if my windows was "attached" to my mobo, or my hard drive. | ||
| ||
