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sc2 keeps crashing

Forum Index > Tech Support
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Cirno
Profile Joined December 2008
Canada168 Posts
March 24 2011 02:05 GMT
#1
Hello. I looked around to see if this may have been a patch problem or something but couldn't find anything on it. Basically, after about 5 - 20 minutes of playing a game my starcraft crashes and I get this error

ACCESS_VIOLATION (0xC0000005)
occurred at 0023:2619D6A8. The memory at '0x2619D6A8' could not be executed.

I tried to google but that didnt help. I even tried to reinstall starcraft 2 and that didnt help either. It happens in every single ladder or custom I tried to play so I have no idea. Any help would be great, thanks.
NrG.Cirno
seAman
Profile Joined March 2011
Canada20 Posts
Last Edited: 2011-03-24 13:01:11
March 24 2011 12:55 GMT
#2
I've been having the same problem since the new patch came out =\.

Strangely enough i tested out playing team games on ladder and my game didn't seem to crash but after 1 or 2 1v1 ladder games my game crashes. If I do find a solution I'll definitely post it but i really have no idea what to do at the moment..
If you give a man a drone... He'll have a drone.
57 Corvette
Profile Blog Joined July 2010
Canada5941 Posts
March 24 2011 14:15 GMT
#3
I've also been getting constant crashes while watching 1.2.2 replays.
Survival is winning, everything else is bullshit.
LaiShin
Profile Joined November 2005
Australia978 Posts
March 24 2011 15:05 GMT
#4
On March 24 2011 21:55 seAman wrote:
I've been having the same problem since the new patch came out =\.

Strangely enough i tested out playing team games on ladder and my game didn't seem to crash but after 1 or 2 1v1 ladder games my game crashes. If I do find a solution I'll definitely post it but i really have no idea what to do at the moment..


Same here. Seems to happen to me in 1v1 exclusively. Weird.
weaknurse
Profile Joined October 2010
Australia320 Posts
March 24 2011 16:16 GMT
#5
I have also been experiencing this.
Jimmeh
Profile Blog Joined January 2010
United Kingdom908 Posts
March 24 2011 16:31 GMT
#6
Yeah ever since the new patch my SC2's been crashing like crazy. Lost at least 10 ladder games because of it.
Rasva_Pallo
Profile Joined September 2010
Finland126 Posts
March 24 2011 16:37 GMT
#7
My starcraft crashes everytime before the log in.
I have kinda old comp and before this patch I could barely play sc2 1v1 with minimum graphic settings. Tho it never crashed before, it was just sometimes slow.
Whatever, go to ---> wesnoth.org
Spartan.dk
Profile Joined February 2011
Denmark1 Post
March 24 2011 16:37 GMT
#8
I can't connect to patch server after the new fixes (( HELP ME PLZ
seAman
Profile Joined March 2011
Canada20 Posts
Last Edited: 2011-03-24 23:53:02
March 24 2011 23:52 GMT
#9
Running SC2 as administrator seems to have fixed it. I was able to play 4 ladder games with no problems before i stopped playing so hope it works for you guys
If you give a man a drone... He'll have a drone.
LaiShin
Profile Joined November 2005
Australia978 Posts
Last Edited: 2011-03-25 08:13:53
March 25 2011 06:23 GMT
#10
I think I fixed mine. Didn't crash for 6 or so games.

I removed Sc2 from anti-virus protection

Update: doesn't work!
This is Aru
Profile Joined August 2010
United States91 Posts
March 25 2011 06:27 GMT
#11
On March 25 2011 15:23 LaiShin wrote:
I think I fixed mine. Didn't crash for 6 or so games.

I removed Sc2 from anti-virus protection

It could be that because the files were recently modified that it was watching them more closely or something. Who knows.
aka Kasaaz
LaiShin
Profile Joined November 2005
Australia978 Posts
March 25 2011 08:13 GMT
#12
lol. I just crashed out of a 4v4. -_-;;
ehalf
Profile Joined September 2010
408 Posts
March 26 2011 00:09 GMT
#13
Same here. It become more frequently after the new patch. I'm thinking it might be due to the patch. I totally had about 7 crashes since the game released, 5 of them happened after 1.3.
ROOTheognis
Profile Blog Joined January 2006
United States4482 Posts
March 26 2011 00:20 GMT
#14
Bnet sucks now after the patch.

sighhhhhhh
If you avoid your weakness, it will remain your weakness. www.twitter.com/#!/rootheognis Follow me!
seAman
Profile Joined March 2011
Canada20 Posts
March 26 2011 00:36 GMT
#15
Yah, I actually crashed too after my "fix"..

Blizzard ignores this problem on their forums too.. :\
If you give a man a drone... He'll have a drone.
Doriboi
Profile Blog Joined May 2010
United States181 Posts
March 26 2011 07:50 GMT
#16
I also have this same issue. Rather aggravating.
Pew Pew! www.fusionesports.com www.facebook.com/fusionsc2
Noel Vermillion
Profile Joined October 2010
Canada218 Posts
Last Edited: 2011-03-26 11:23:11
March 26 2011 08:41 GMT
#17
Yeah same I've been having problems, when I go to like a custom game I made it doesn't crash but a quick match yeah it does, even while I am in a game... But I'll try that running as a Admin idea when I get off L4D.

EDIT: UPDATE

I just played around 6-7 games running it on Administrator and it worked fine. Also I did do a repair on SC2 but there was nothing wrong. Try playing as an administrator. Hope it helps!
FlaSh, Jaedong, Bisu, Free, TossGirl, Action, Stats Always BW FTW!
Doriboi
Profile Blog Joined May 2010
United States181 Posts
March 27 2011 03:33 GMT
#18
I am curious, how many people have ATI cards? I wonder if it graphics related again?
Pew Pew! www.fusionesports.com www.facebook.com/fusionsc2
i3onez
Profile Joined February 2010
United States18 Posts
March 27 2011 05:44 GMT
#19
Also Crashing. ATI Radeon 5770 HD x2
weaknurse
Profile Joined October 2010
Australia320 Posts
March 27 2011 05:53 GMT
#20
On March 27 2011 12:33 Doriboi wrote:
I am curious, how many people have ATI cards? I wonder if it graphics related again?

Hmm GTX 470 here.

Blizzard still have no response on the official forums, very disappointing.
LuckyFool
Profile Blog Joined June 2007
United States9015 Posts
March 27 2011 06:39 GMT
#21
Getting this memory leak issue after the next patch as well. just happened to unstable during a cast of FXO tournament as well about 5 minutes ago.
seAman
Profile Joined March 2011
Canada20 Posts
Last Edited: 2011-03-27 07:12:58
March 27 2011 06:53 GMT
#22
I'm also using a GTX 470. But 2 of my friends who also have the exact same video card as me do not have this problem.

EDIT:
http://www.teamliquid.net/forum/viewmessage.php?topic_id=183260&currentpage=All
This poster says he had this problem due to a defective RAM stick
but that still doesn't really explain why I'm getting this problem only after the patch
If you give a man a drone... He'll have a drone.
Schnullerbacke13
Profile Joined August 2010
Germany1199 Posts
March 27 2011 09:12 GMT
#23
one one computer i have regular crashes on the other its fine, however eu bnet is screwed, maybe this is the reason, does not occur against ki
21 is half the truth
I am Filthy
Profile Joined February 2011
Canada11 Posts
March 27 2011 10:00 GMT
#24
i've got a radeon 6870 1gb card and i've got no problems with my game crashing.
Speight
Profile Joined August 2010
Australia152 Posts
March 27 2011 10:59 GMT
#25
I think the latest patch may be exposing some systems with flaky ram or ram running out of spec. I have been monitoring this as well as trying different overclocks on my ram to ascertain exactly what the problem is.

I will try to update if I get any more info.
Doriboi
Profile Blog Joined May 2010
United States181 Posts
March 28 2011 17:32 GMT
#26
I tried the administrator, still crashes.
Pew Pew! www.fusionesports.com www.facebook.com/fusionsc2
DennyR
Profile Joined July 2010
Germany379 Posts
March 28 2011 19:23 GMT
#27
The game crashes exclusivly early game when I spam APM... and I hate it.... 70% of my games just crash.
Namkung
Profile Joined April 2010
Canada151 Posts
March 28 2011 22:08 GMT
#28
there are quite a few people with this stupid fatal error problem and no one seems to have a fix for it . prob because this is something on blizzard's end.

i made a post on their technical support forums and got a few responses with people having the same issue here :
http://us.battle.net/sc2/en/forum/topic/2301721994
please post and let them know it's a significant number of people affected (most likely) by something they did with 1.3.0. since they have yet to even acknowledge the problem .. =/
seAman
Profile Joined March 2011
Canada20 Posts
March 29 2011 03:16 GMT
#29
Yah, everyone who has this problem should really post on that thread. Maybe Blizzard will stop ignoring this and actually address it and do a fix. It's ridiculous that players like SeleCt who play competitively have to deal with this especially with something like MLG coming up. sigh..
If you give a man a drone... He'll have a drone.
jeebuzzx
Profile Joined January 2010
Canada365 Posts
March 29 2011 03:33 GMT
#30
i am having the problem also T_T
seAman
Profile Joined March 2011
Canada20 Posts
March 29 2011 07:05 GMT
#31
for the record is everyone who's getting the crash here playing Terran?
If you give a man a drone... He'll have a drone.
Bladefury
Profile Joined December 2010
25 Posts
March 29 2011 09:17 GMT
#32
On March 29 2011 16:05 seAman wrote:
for the record is everyone who's getting the crash here playing Terran?


I am
DennyR
Profile Joined July 2010
Germany379 Posts
March 29 2011 09:28 GMT
#33
Terran here too, never had it playing Protoss... I actually tested this.
seAman
Profile Joined March 2011
Canada20 Posts
March 29 2011 09:57 GMT
#34
Apparently high apm has something to do with it too.
If you give a man a drone... He'll have a drone.
seAman
Profile Joined March 2011
Canada20 Posts
March 29 2011 10:05 GMT
#35
people have theories on the BNET forums
theyre saying it only happens to Terran and it has to do with how your units make the unit sounds every single time u switch control groups now. So spamming your control groups as Terran seems to be the cause :O! Makes a lot of sense to me now. really hope Blizzard fixes this soon.
If you give a man a drone... He'll have a drone.
DennyR
Profile Joined July 2010
Germany379 Posts
March 29 2011 11:00 GMT
#36
On March 29 2011 19:05 seAman wrote:
people have theories on the BNET forums
theyre saying it only happens to Terran and it has to do with how your units make the unit sounds every single time u switch control groups now. So spamming your control groups as Terran seems to be the cause :O! Makes a lot of sense to me now. really hope Blizzard fixes this soon.



I deactivated the unitsounds and it still crashed for me in the first game.
Kokujin
Profile Joined July 2010
United States456 Posts
March 30 2011 01:06 GMT
#37
On March 29 2011 19:05 seAman wrote:
people have theories on the BNET forums
theyre saying it only happens to Terran and it has to do with how your units make the unit sounds every single time u switch control groups now. So spamming your control groups as Terran seems to be the cause :O! Makes a lot of sense to me now. really hope Blizzard fixes this soon.


this may be the case, i've crashed multiple times and the one thing in common seems to be it happens when i click workers.
LaiShin
Profile Joined November 2005
Australia978 Posts
March 30 2011 03:04 GMT
#38
"This is an issue we've been tracking, and we've isolated it to changes in the portraits during selection sound changes. It seems to be isolated to portraits with lip sync, so primarily Terrans.

This issue occurs for players using 3D portraits. The temporary workaround if you are experiencing this issue is to turn off 3D portraits and to use 2D portraits for the time being.
________________________________________________"

Temporary Fix from blizzard
Deleted User 109835
Profile Blog Joined September 2010
629 Posts
March 30 2011 03:28 GMT
#39
--- Nuked ---
-Jambi-
Profile Joined September 2010
United States60 Posts
March 30 2011 03:29 GMT
#40
On March 30 2011 12:04 LaiShin wrote:
"This is an issue we've been tracking, and we've isolated it to changes in the portraits during selection sound changes. It seems to be isolated to portraits with lip sync, so primarily Terrans.

This issue occurs for players using 3D portraits. The temporary workaround if you are experiencing this issue is to turn off 3D portraits and to use 2D portraits for the time being.
________________________________________________"

Temporary Fix from blizzard


Same problem, hasn't happened since I ran the repair tool, but I will try this as well, thanks LaiShin! And it sucks because it happened to me during my placements, towards the midgame, and I was so far in the lead :/

Hopefully this fixes others problems as well until blizzard gets a fix for it.
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