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So the other day I was in an ice cream shop waiting in line. In front of me was this black lady who already had a half-eaten ice cream sundae in her hand. When she got to the the desk, she complained about her Sundae and demanded a new one. Her complaint?
"There's too much hot fudge on it."
WUUUT
Being what I thought was a rational human being, I assumed the ice cream shop clerk would say something along the lines of "TOUGH SHIT LADY" or something, but get this: He apologized, giving her the excuse that it was only his 2nd day on the job (apparently he made the sundae for her}, and said "Yeah I guess the problem is that I put too much hot fudge on it and not enough caramel." They gave her a brand new sundae and threw the half-eaten one away.
America: Land of excess hot fudge
 
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ahahahahaha. i guess he didnt want trouble. its much easier to just give her another one than to spend the entire day arguing with a stupid customer.
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Good story, tell it at parties.
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wtf, she probably long time customer there, saw the new guy taking advantage of him.
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I would expect her to say "there's not enough fudge on this" rather than the other way around.
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Calgary25990 Posts
This is standard protocol really. I remember this guy eating a burger at McDonalds and going to complain:
Guy - "Ugh it's too salty."
Manager - "You ate the entire thing but one bite?"
G - "Yea this last bite was so salty."
M - "So, what do you want me to do to fix it? You want another one?"
G - "Yea how 'bout a chicken burger this time."
M - "..." Gives it to him.
Customer's always right 
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Definitely not worth a blog post. The customer is always right. Now she will leave feeling happy instead of mad about her sundae, whether or not there was too much hot fudge on it. It's just good business practice. And seriously, why did you have to say she was black, are you trying to imply that black people complain more? Racism GTFO.
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On February 20 2009 05:42 Chill wrote:This is standard protocol really. I remember this guy eating a burger at McDonalds and going to complain: Guy - "Ugh it's too salty." Manager - "You ate the entire thing but one bite?" G - "Yea this last bite was so salty." M - "So, what do you want me to do to fix it? You want another one?" G - "Yea how 'bout a chicken burger this time." M - "..." Gives it to him. Customer's always right
lol, taking advantage of the system.
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On February 20 2009 05:42 Chill wrote:This is standard protocol really. I remember this guy eating a burger at McDonalds and going to complain: Guy - "Ugh it's too salty." Manager - "You ate the entire thing but one bite?" G - "Yea this last bite was so salty." M - "So, what do you want me to do to fix it? You want another one?" G - "Yea how 'bout a chicken burger this time." M - "..." Gives it to him. Customer's always right
Yeah in high school I worked at Quiznos and it was always so fucking obvious when a customer is trying to scam us into giving them stuff. It would be funny whenever someone tried to scam us when the owner was working the register, because he never fucking took that shit from anyone.
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Well if the person doesnt do this often he is most probaply a good customer or a future customer. However if this would happen to often he would most likely get the boot
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Isn't the hotfudge like on top of the sundae?
So she ate all the hotfudge and then complained? Wow..
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You can get prettymuch anything you want from a company if you bitch and moan at them enough...
More fun ripoff strategies:
I've never done it, but next time you're at a fast food place, go through the drivethru, order a bunch of crap, get your stuff, then go back through and say they forgot 'X' items. They'll 'replace' them for you and you get free stuff.
Another good ripoff strategy, which I've also never done, is to buy something from a store which you already own, but is broken. Replace the broken item with the store bought one, and bring it back to the store to get your money back.
lol, I couldn't bring myself to ever do either of these.
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When I saw the topic and then you said the black lady in the ice cream shop I thought you were gonna say you fucked her or something
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On February 20 2009 05:43 AcrossFiveJulys wrote:
why did you have to say she was black, are you trying to hint at the fact that black people complain more? Racism GTFO.
You're the one calling it a "fact."
I think it's common for people to put a descriptive term or two on people they don't know. Instead of "this person," most people will say "this old guy" or "this dumb whore" or whatever the situation calls for.
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Well you are right that using the expression "trying to hint at the fact that" when I was trying to say "trying to imply" was stupid, so I just edited my post.
But I still think it's racist to tag on on a person's race unnecessarily when you are telling a story about how stupid you think the person is.
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Might as well say he's sexist too because he unnecessarily tagged on her gender too!
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it's just being descriptive
some types of people do it more than others, and you can't help that despite how politically correct you want the world to be -_-
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are you trying to say that you think black people do it more than other people?
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On February 20 2009 05:53 Mikilatov wrote:
You can get prettymuch anything you want from a company if you bitch and moan at them enough...
More fun ripoff strategies:
I've never done it, but next time you're at a fast food place, go through the drivethru, order a bunch of crap, get your stuff, then go back through and say they forgot 'X' items. They'll 'replace' them for you and you get free stuff.
Another good ripoff strategy, which I've also never done, is to buy something from a store which you already own, but is broken. Replace the broken item with the store bought one, and bring it back to the store to get your money back.
lol, I couldn't bring myself to ever do either of these.
if you want people to spit in your burger, go for it
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"I bought this from your store and it's broken! I want a new one."
"Sorry, we don't carry [insert product]. I couldn't give you a new one if I wanted to."
"I bought this from your store just the other day and it broke! I want a new one."
*product is slightly dirty and a little scratched from regular wear and tear... windex+paper towel would fix it*
*argues for roughly 45 minutes to 2 hours, interrupting other customers and blockading sales*
"Okay, although it doesn't have a warranty and all sales are final and we have two signs, one on the counter in front of you, and one on the wall in front of your face... sure, we'll give you an exchange."
"No! I want my money back. If I get another one it's just going to break again."
"Okay, do you have the receipt?" (I'm expecting a "no")
"Yes I do" *shows receipt* (I'm somewhat surprised)
*receipt shows the purchase was made 6 months ago* (not surprised)
"I want an exchange! I just bought this yesterday and it's all broken"
(I was working yesterday, customer did not come)
"Okay sure, if the item is unused you can exchange it within 15 days."
"I don't have the receipt! I wasn't planning on it breaking!!"
"Well it's store protocol that you should keep your receipt or make record of your receipt number for exchanges. . . . *sigh* but don't worry, I'll look you up in the system."
*customer mumbles something along the lines of "damn right bitch"*
"The system says the last sale of this discontinued item was over 2 months ago..."
"WELL THAT'S WRONG!! BECAUSE I ... I'M NEVER SHOPPING HERE AGAIN!!"
*customer storms off in a rage/embarrassment*
oh man, too many to tell...
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Belgium6774 Posts
I work a weekendjob at pizzahut and even though it doesnt happen often, we HAVE to do the same shit because of company policy
So get this:
If somebody orders a pizza and calls us saying that we delivered the wrong pizza...
we have to deliver a new pizza, according to company policy. Even if we're 100% sure that we delivered the right pizza.
Sometimes managers dont wanna follow company policy though
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She was every right to complain, everyone has that certain meal that they don't like having too much of, but just enough. I can stand too much lettuce or onion on my hamburgers, just enough to get a taste of them at every bite.
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EPT
