EPT
). I think of myself more like a security guard who can sell you shit, lol. Anyways, Everyday I get at least one clueless customer, or funny happening, or see strange things out on the street, etc. Since lately people have been enjoying the 'FML' and other similar websites, I figured I could post some of my life (which isn't fake or exaggerated) which is equally entertaining.
02/18/09
Cool, some lady brought in her blackberry (which I have limited knowledge about how to operate one and change settings and stuff) and said her old home page used to be google. But they had to update it to connect to their computer and in the process deleted everything. I basically just checked every option and found where I could rewrite the page in. It took me about 5 minutes and then she gave me a 10$ tip. Awesome.
(Every 500 customers or so I'll get a tipper. Its just a minor perk.)
02/17/09
LOL, some fat guys came in looking for a phone with big enough buttons so they don't mash them all at once.
Then after a bit of discussion on how most smart phones have virtual or small button keyboards one of the guys pulls out his phone and has a lightsaber picture display and when he moves it around it makes lightsaber sounds. ROFL
Stereotypes.
02/12/09
Some creepy stalky looking guy in his 30s wearing glasses and a low brow hat with a goatee walks in with his right hand behind his back. And doesn't say anything until he walks the full 15 feet to the back of store where I'm sitting. At first I was thinking fuck is this guy gonna try and rob the store? (this happens to me a lot, actually where a customer walks in and just kinda eye fucks me until they actually get to me even after I greet them. Every time I think, is this asshole gonna try and pull something?)
Anyways, so the guy isn't a robber but he wants to hassle me. So he tells me this story about how he left his charger 30 miles+ away at his brothers house, and how he's been a customer for 12 years, blah blah. Basically he wants to 'borrow' a charger while he goes to the coffee shop down the street. I tell him I can't do that but he's more than welcome to leave it here for a while and I can charge it for him. He says this won't cut it because he charged it at the other store yesterday for 2 hours and it died later or something. (so buy a fucking charger douche bag?)
So he tells me to give him a deal of like half price on a charger or something. I tell him I don't make the prices or barter I just sell the merch. (this guy seriously won't give up)
So he finally says; "Ok, then go ahead and plug it in." and I start to open a charger and then he starts again; "Can't you just get a used one laying around for cheaper? You have to open a new one?", "What's that one laying over there?" Pointing to my personal charger for my RAZR.
He has a totally different phone so I tell him it wouldn't work. He then asks me to look around for an open one and to sell it for cheaper (lol). Then I explain that we buy the chargers in bulk and package them here ourselves they are all new, and it doesn't matter if it's in a package or not. He gives up for now and kinda hovers around and then goes outside and stands.
While he is standing he sparks up a convo with some girl passing by. Chats for a few minutes then comes in and explains loudly (with other customers in the store) that he asked her; "So when are you due?" to which she replied; "That was very rude." and marched off. He said he wasn't trying to be rude, lol.
Then he asks me if I can charge the total price to his account and to call my boss and ask him if it would be alright. So I basically explain that we buy them from a supplier and then sell them ourselves. Verizon would get the money for our merch and that wouldn't even make any sense. Plus I wouldn't know how to do that anyways.
So he continues to hover around and makes his way back outside. I'm starting to think this guy is just standing around thinking of shit to get me to cave. He probably was.
He comes in once more and asks if he can leave a 10$ deposit while he 'borrows' the charger. (Relentless mother fucker. He must work in sales.) Again I tell him no. It's not in my interest to be loaning out stuff to strangers in regards to keeping my job.
So he finally says after like 15 minutes; "Ok, that should be enough for now." and asks me one more time if I'm sure he can't just borrow it while he goes over to the coffee shop down the street.
Nope. So he finally takes his phone and his stained white shirt and silver bracelets and chains and walks out.
lol I just though of something. What if this guy was on that new 'game show in my head TV show'. I totally made him lose 5 grand.
02/06/09
First log,
So here is what happened today within 30 minutes of being here at work.
Some shaky decrepit white haired elderly couple (no offense) just came into my place. They must have been both over 70 or 80 years old. They brought in a regular cordless land line phone that plugs into the wall asking for help.
I told them we just handle cell phone stuff here, and we don't normally help with these kinds of things. But I also told them I'd try anyways, because let's face it, I'm not doing anything.
The man said he read the instructions and can't figure it out.
They said they plugged it in and its all charged up but couldn't get a dial tone.
So I thought for a second, and asked them if they had also plugged in the phone jack.
They had no idea what I was talking about.
So I got up and unplugged the cords of out business phone and showed them what I was talking about, and they said they didn't even know if they have a jack at home to plug those into, let alone the cables.
I asked them if they already had a previous land line phone and they said yes.
So I gave them a little crash course on 60 year old technology and how land lines work.
These are the same people who vote.
--
Second log,
Another older but crazier looking gentleman (probably in his 60s) came in with his overcoat and thick glasses, and that squinty confused look on his face, like he still can't see even with prescription on.
He marches right in and goes; "I'm back, do you think that the reason why we couldn't get it to work before was because I was out of service?".
I have never seen this man in my life.
To be courteous I ignore his confusion and ask him what exactly is the problem, and if I can see his phone.
He pulls out another service provider's phone (that's fine, we sell prepaid minutes to all providers) and explains that he thinks he couldn't make a call because he was expired.
I then exclaim "Oh, you want to buy refill minutes."
And he replies condescendingly; "Yea, that's what I came here for."
So I ask him about what plan he has etc. we come to the conclusion that he has a prepaid go phone (It is amazing how many people do not know what plan they have, and it actually causes problems sometimes if i sell minutes and they can't use them and want a refund but the minutes are nonrefundable and expire). Especially since I am not 100% familiar with all the other providers specifics.
Then he insists that he normally just buys 90 days worth of minutes. And I try to explain that the minutes expiration varies depending on how much he spends on a refill. I say; "If you buy a 15$ pin it lasts for 30 days, if you buy a 100$ card it lasts for a year", He then says something about how last time at the other place it was 50$ bucks and wasn't gonna pay that. I continue; "So you could just buy 15$ worth of minutes and even if you don't use them up if you buy a new card in time and they won't expire". This goes on a bit with different values.
Suffice to say, he doesn't understand and just wants 90 days worth.
So now I have to go on their website and look up how long exactly each refill lasts. I eventually find it and sell him a 25$ pincode. Luckily I used to work for this other company and I know a little trick to input code and refill it in seconds. I tell him it works and there is the confirmation message displayed on the screen. I hand him back his phone.
Guy is astonished and thanks me and leaves.
5 minutes later he comes back with the receipt and say in a stern voice; "OK, I think we have a problem.", "This says it expires in 60 days?!". I then explain to him that the code itself will be expired in 60 days if you do not input it, but once you do the minutes last for 90 days like I looked up and as stated on the message on the phone.
Which btw, is still on the main display. EXPIRES 05/07/09 .
He then questions how many days exactly that is from now, and I can see him there calculating slowly in his head.
He says; "Ok, thanks" again and leaves.
This guy probably votes too..
More to come as it happens...
